Is parking available at the property?

Yes, self-parking is available on-site for a fee of EUR 15 per night. Valet parking is also offered at the same rate. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee of approximately EUR 26 per person. It is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM. Children aged 6 and younger eat free breakfast.

Does the property allow pets?

Yes, pets are allowed with a fee of EUR 30 per pet, per night. Service animals are exempt from fees. Guests are encouraged to contact the property directly to arrange for bringing pets.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, airport shuttle services are available. Guests can arrange the transfer by contacting the property directly for pricing and details.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. There are also elevators available for ease of movement within the hotel.

What is the location of the property in relation to key landmarks?

The hotel is located in Salamanca Centro, just steps from San Esteban Convent and Las Duenas Convent. It is approximately 0.2 km from several attractions, including Monumento a Góngora and Cueva de Salamanca. Public transport options are available nearby.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available. The pool is open from June 11 to September 15, and access is available from 10:00 AM to 8:00 PM.

Hospes Palacio de San Esteban in Salamanca

Average nightly price at Hospes Palacio de San Esteban, a Member of Design Hotels by month, last 12 months (USD)
Month	Average price
January	US$151
February	US$147
March	US$164
April	US$220
May	US$241
June	US$242
July	US$244
August	US$247
September	US$266
October	US$212
November	US$171
December	US$189

What guests think

Across recent reviews, Hospes Palacio de San Esteban, a Member of Design Hotels is praised for its central, historic convent setting, friendly service, and clean rooms, with some recurring critiques about room aging, mattresses, and climate control.

Breakfast and the on‑site restaurant earn frequent compliments, though a few guests report underwhelming dinners, high ad‑hoc breakfast pricing, and separate seating or limited choices when dining with dogs. Guests value on‑site parking and a pool with cathedral views, but loungers can be scarce and parts of the pool area look tired at times. Overall, expect a characterful stay with warm service and some variability in room comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On‑site parking (including valet in some cases and EV charging) is a frequent plus, though spaces are limited and paid. The pool offers striking cathedral views, but loungers are few or worn and maintenance or closures have been noted.

Related guest reviews

10

SUNJOO

16 Oct 2025

·

Stayed 1 night

Room was very clean and well-arranged, spacious. Very quiet in the night as the hotel is located off main streets and crowds. Plenty parking spaces and safe as they lock the main entrance during the night. Had little difficulty finding the hotel as Google map showed wrong access (by walk it suggested at the last minute). Staffs were very helpful and professional.

10

Robert

18 Nov 2025

·

Stayed 2 nights

Nice clean room, great staff and parking on-site was a bonus. Good breakfasts and dinner. Absolutely love Salamanca. Would stay here again. Please note they do not have air conditioning turned on in the winter months but do offer a fan. Property is well situated in the old town and close walking distance to all major scenic sites.

10

Shelley

15 Aug 2023

·

Wow probably the best hotel we have ever stayed in. So helpful and even made sure to charge our electric car overnight so we had plenty of charge for the onward journey. Super comfortable beds, lovely rooms. And the whole place smelt amazing! Wish we had booked more nights here, and will definitely come back to Salamanca

10

wayne

22 Oct 2025

·

Stayed 1 night

Beautiful hotel, fantastic room, great service Valet parking

8

brett

28 Jun 2024

·

Stayed 4 nights

Friendly reception staff and cleaners but was appalled by the 55 euro charge for ad hoc breakfasts up from 22 euros in advance. As we are a coffee only couple re breakfast we had to order from reception and the service was slow. The hotel was beautiful and historic and conveniently located but the swimming pool was out of action and whilst the restaurant was fair it was not exceptional. We stayed for four nights and the hotel appeared to have a private party with music disturbing our sleep past midnight

10

Robert

19 Jul 2023

·

Stayed 1 night

Great room, view and service. Really accommodating with our Tesla car charging and our two dogs - thank you.

10

Elen

18 Jul 2024

·

Stayed 2 nights

Stayed at the hotel for two nights on the way to the UK from southern Spain. Lovely old building and very well maintained. The reception staff were very nice and helpful and gave us a map on arrival pointing out all the attractions. The hotel is very central and 7 minutes walk to Plaza Mayor. The hotel does have outside (no cover) car parking. Spaces are limited but this is managed well by the hotel staff to ensure space is maximised. The only negative is the pool area. There was a serious lack of sun loungers and a lot of them were damaged and in need of replacing. For a five star hotel this was very disappointing. The pool also needed some maintenance work.

10

Deborah

24 Jan 2023

·

Stayed 1 night

Beautiful hotel in a great location. Staff were super helpful. Accommodated out two dogs. EV charger that worked!!!!!

10

Audrey

29 Sept 2023

·

Stayed 3 nights

Such a beautiful hotel with a pool that provides a breath taking view of the cathedrals and city. It was also very clean and staff were wonderful. Would definitely stay there again.

10

Robert

24 May 2024

·

Stayed 1 night

Very centrally located. City center is minutes away by walking. Parking is somewhat limited, so arrive early for best spot.

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Cleanliness

Rooms and common areas are repeatedly described as very clean and well kept. A few note dated or worn bathroom fixtures and, rarely, an unpleasant room odor.

Related guest reviews

4

Iryna

10 Feb 2025

·

Stayed 1 night

The exterior and the entrance are spectacular. The gentlemen at the reception were also nice and friendly. Unfortunately, the room itself was a disappointment, especially the beds: both very squeaky, the mattresses old and laid through. You literally cannot turn to not wake up the other person, and you are most likely guaranteed to have a back pain in the morning. The bathroom is also outdated, with water damage everywhere, and completely rusted heater… Something I would never expect from a 5-star hotel.

10

Kelly

25 Feb 2024

·

Stayed 1 night

Everything was wonderful! From when we got in we just had a great conversation with the front desk. Our room was very quiet and very clean. We loved everything about it. We will be returning to visit.

10

Marcos

4 Feb 2026

·

Stayed 3 nights

Equipe muito atenciosa, instalações confortáveis e ótima limpeza geral

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10

Genevieve Sarah

28 Sept 2025

·

Stayed 1 night

Pet friendly perfect except having to sit outside to dine or in cafeteria part separate from restaurant Air con was so dehydrating! There was an unpleasant scent throughout our room. Could not get rid of it.

10

Carmen

22 Jun 2022

·

Stayed 1 night

El hotel está hermoso, además de impecable, extraordinario servicio y atención al detalle. Vale toda la pena quedarse aquí. Muy cerca de todo. Regreso seguro.

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10

Audrey

29 Sept 2023

·

Stayed 3 nights

Such a beautiful hotel with a pool that provides a breath taking view of the cathedrals and city. It was also very clean and staff were wonderful. Would definitely stay there again.

10

Corey

7 Jan 2025

·

Stayed 11 nights

I throughly enjoyed staying at this hotel. Even though it is a little on the expensive side I can say it is worth it. From the moment you walk in, until the moment you leave the staff is taking care of you. From helping you with your bags, to parking your car, and making sure you have everything you need. They were very patient with me as I tried to practice my Spanish and took pity on me when I struggled and switched to English. But the hotel keeps its Spanish charm with modern amenities. I didn’t eat in the restaurant because I wanted to experience the city of Salamanca, which I absolutely adore. It was easy for me to do that as I was in the city center close to all the action and once I parked my car I was able to walk to everything. I would recommend that anyone stay here and take in its charm. The room I stayed in was very nice and well kept and a beautiful view of the garden and monastery. The bed was not your typical small European bed but a queen, I had nice furniture, table, nightstands, desk and a spacious bathroom with toilet, bidet, and a shower with kicking hot water. The bathroom also has a heater to keep you warm if needed. If I had a complaint it would be that the room gets a little warm if I didn’t open the windows which was fine for the winter since there were no bugs, but the birds were very loud at night. Lastly, the city of Salamanca is worth the 2hr drive from Madrid. It is one of the cleanest cities I’ve ever visited, safe & teaming with life.

10

Alejandro

27 Oct 2025

·

Stayed 1 night

no desayunamos ahi, solo tomamos un cafe La habitación muy linda y limpia, con una viata hermosa

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10

david

2 Sept 2024

·

Stayed 1 night

Total luxury. A beautiful oasis in the middle of Salamanca. The staff were very welcoming and friendly throughout our stay. The room was fantastic with high standards on all facilities. We found breakfast and dinner exceptional in taste and service. One of our best nights away and we travel a lot.

10

Neal

21 Sept 2025

·

Stayed 2 nights

a gem of a hotel on the edge of the town center. rooms clean and comfortable. staff freindly and courteous. parking on site. book it

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AI-generated summary based on recent guest reviews

Rooms

Many find rooms spacious, comfortable, quiet, and full of character, often with lovely views of the cathedral or gardens. Several report small or dated rooms/bathrooms, uncomfortable or noisy beds, and temperature control issues (over‑warm or weak A/C).

Related guest reviews

8

Jason

12 Aug 2025

·

Stayed 1 night

Great staff but small room with a fairly dated bathroom. It was a nice location but the room wasn’t up to our standards nor the front of house hospitality

10

SUNJOO

16 Oct 2025

·

Stayed 1 night

Room was very clean and well-arranged, spacious. Very quiet in the night as the hotel is located off main streets and crowds. Plenty parking spaces and safe as they lock the main entrance during the night. Had little difficulty finding the hotel as Google map showed wrong access (by walk it suggested at the last minute). Staffs were very helpful and professional.

10

Kevin

24 Sept 2025

·

Stayed 3 nights

Beautifully restored operating convent. Our room was spacious with a Juliet balcony

4

Iryna

10 Feb 2025

·

Stayed 1 night

The exterior and the entrance are spectacular. The gentlemen at the reception were also nice and friendly. Unfortunately, the room itself was a disappointment, especially the beds: both very squeaky, the mattresses old and laid through. You literally cannot turn to not wake up the other person, and you are most likely guaranteed to have a back pain in the morning. The bathroom is also outdated, with water damage everywhere, and completely rusted heater… Something I would never expect from a 5-star hotel.

10

Ecaterini

2 Nov 2025

·

Stayed 1 night

This hotel was located in an old convent. The rooms were beautiful and our room had a view of the gardens. A must if you are in Salamanca.

10

Rodney

2 Mar 2025

·

Stayed 2 nights

Amazing stay! We had the dreamer room; spectacular views of the basilica and another view of the convent! Breakfast was wonderful and staff exceptional! Thank you Angel for all your help! Perfect location inside the historic walls.

6

Johan

4 Nov 2025

·

Stayed 2 nights

This is not a five star property, but the historical buildings are nice. Many things are missing, in the room the room door is terribly bad with a big gap towards the floor, the corridor outside is by tiles and one will hear every guest/staff passing. Worst is the hotels baggage carrier and the housekeeping dito. No shoe-horn, no toilet brush, no napkins, no free water except fist day, too few hangers in wardrobe and bathroom. The bed is really narrow, but the worst part it’s only maximum 190 cm - so feet’s are outside of the bed (five star?). Best thing was the breakfast and the staff there. Front desk partly uninterested. Much improvement to par with a four star property and significant refurbishment to get the rooms fairly comfortable.

10

Maria

28 Jan 2025

·

Stayed 3 nights

Staff was amazing! Location was great and the rooms were very spacious and comfortable!

6

Carmen

8 Apr 2025

·

Stayed 1 night

Die Lage ist wirklich hervorragend! Alles ist gut zu Fuß zu erreichen. Wir haben hier zum dritten Mal übernachtet und noch niemals wirklich so ein Bett mit einer so extrem schlechten Matratze gehabt. Mit starker Rückenschmerzen aufgewacht.

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8

Peter

5 Jun 2025

·

Stayed 1 night

Unfortunately we were allocated a room with an underperforming air conditioning system and unable to open windows due to road noise. Allocated a replacement room very quickly an£ without any fuss or delay

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Service

Service is widely praised as friendly, attentive, and professional, with helpful recommendations, swift room changes, parking assistance, and considerate pet accommodation. A few isolated issues mention a brusque wine waiter, slow ad‑hoc breakfast handling, or occasional indifference.

Related guest reviews

10

SUNJOO

16 Oct 2025

·

Stayed 1 night

Room was very clean and well-arranged, spacious. Very quiet in the night as the hotel is located off main streets and crowds. Plenty parking spaces and safe as they lock the main entrance during the night. Had little difficulty finding the hotel as Google map showed wrong access (by walk it suggested at the last minute). Staffs were very helpful and professional.

10

Leslie

7 Feb 2026

·

Stayed 1 night

Great room and the staff were very attentive

8

brett

28 Jun 2024

·

Stayed 4 nights

Friendly reception staff and cleaners but was appalled by the 55 euro charge for ad hoc breakfasts up from 22 euros in advance. As we are a coffee only couple re breakfast we had to order from reception and the service was slow. The hotel was beautiful and historic and conveniently located but the swimming pool was out of action and whilst the restaurant was fair it was not exceptional. We stayed for four nights and the hotel appeared to have a private party with music disturbing our sleep past midnight

4

Genevieve Sarah

17 Nov 2025

·

Stayed 1 night

Room too hot. Dogs not accommodated well. Separate dining table in cafeteria….if more than one client with dog then nowhere to eat except room unless it is Summer when you can eat outside. Dinner not acceptable. Room service menu only in cafeteria as we had a dog. Reluctantly let us choose from restaurant menu….but each item came separately because of the different menus. Wine waiter not knowledgable and brusque. Breakfast selection good but cooked poached egg dreadful. Reception staff excellent. Sadly we will not return or recommend. End of dining room could have screen to accommodate people with dogs.

10

Robert

17 Sept 2025

·

Stayed 1 night

Great service as usual from Hospes Palacio de San Esteban. We always stay here on our way and way back from The Algarve. We have two small dogs and they are always extremely accommodating. Would recommend

10

Marcos

4 Feb 2026

·

Stayed 3 nights

Equipe muito atenciosa, instalações confortáveis e ótima limpeza geral

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10

Maria

28 Jan 2025

·

Stayed 3 nights

Staff was amazing! Location was great and the rooms were very spacious and comfortable!

10

Jennifer

12 Apr 2025

·

Stayed 2 nights

Liked the architecture, esthetics, building quality, luxury room space, and amenities. Staff was professional and helpful, especially Leo and Paulino.

10

ANDREW

16 Aug 2023

·

Stayed 7 nights

Quality through and through and exceptional staff service.

8

Peter

5 Jun 2025

·

Stayed 1 night

Unfortunately we were allocated a room with an underperforming air conditioning system and unable to open windows due to road noise. Allocated a replacement room very quickly an£ without any fuss or delay

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Location

Excellent, walkable location in the historic center close to major sights and generally quiet. On‑site parking helps drivers.

Related guest reviews

10

Isabelle

13 Nov 2025

·

Stayed 1 night

Beautiful hotel in middle of old town. Beds were comfortable, staff was friendly, all thw sights were walking distance. Would absolutely go back.

10

SUNJOO

16 Oct 2025

·

Stayed 1 night

Room was very clean and well-arranged, spacious. Very quiet in the night as the hotel is located off main streets and crowds. Plenty parking spaces and safe as they lock the main entrance during the night. Had little difficulty finding the hotel as Google map showed wrong access (by walk it suggested at the last minute). Staffs were very helpful and professional.

10

Robert

18 Nov 2025

·

Stayed 2 nights

Nice clean room, great staff and parking on-site was a bonus. Good breakfasts and dinner. Absolutely love Salamanca. Would stay here again. Please note they do not have air conditioning turned on in the winter months but do offer a fan. Property is well situated in the old town and close walking distance to all major scenic sites.

10

Jessica

21 Nov 2025

·

Stayed 2 nights

Local super bem localizado, para fazer tudo a pé e desfrutar da belíssima cidade de Salamanca!

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10

Taylor

27 Mar 2025

·

Stayed 2 nights

This place was awesome. Close to everything you want to see. The folks at the desk were very helpful. Salamanca is beautiful day and night.

10

Juan M.

11 Feb 2024

·

Stayed 2 nights

Excellent location, helpful staff, good value

10

Brad

8 Mar 2024

·

Stayed 1 night

Lovely hotel in a central position for the Old Town.

10

Mark

20 Jun 2025

·

Stayed 4 nights

The staff were friendly and helpful throughout our stay. Great location a few minutes walk from the old town and the fact they have parking on site is a real bonus

10

Robert

24 May 2024

·

Stayed 1 night

Very centrally located. City center is minutes away by walking. Parking is somewhat limited, so arrive early for best spot.

10

Rui

16 Aug 2025

·

Stayed 1 night

Excellent location, walkable to all the major monuments, very friendly staff

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Dining

Breakfast and the on‑site restaurant are frequently praised for quality and value, with some highlighting tasting menus and generous spreads. Others report inconsistent dinners, pricey or incorrectly charged breakfasts, weak individual dishes, and segregated seating when dining with dogs.

Related guest reviews

10

Susan

17 Oct 2024

·

Stayed 1 night

Great location. Beautiful town. Great restaurant.

8

brett

28 Jun 2024

·

Stayed 4 nights

Friendly reception staff and cleaners but was appalled by the 55 euro charge for ad hoc breakfasts up from 22 euros in advance. As we are a coffee only couple re breakfast we had to order from reception and the service was slow. The hotel was beautiful and historic and conveniently located but the swimming pool was out of action and whilst the restaurant was fair it was not exceptional. We stayed for four nights and the hotel appeared to have a private party with music disturbing our sleep past midnight

6

Michala

30 Apr 2025

·

Stayed 1 night

Great base for a visit to Salamanca. Beds were very comfortable and our small dog was made welcome. Salamanca is a very beautiful cultural city and well worth a visit. My only criticism would be regarding the quality of the food in the hotel restaurant. As it was Good Friday the hotel restaurant was our only option . It may just be our individual taste but we did not enjoy the food in the restaurant for dinner or breakfast.

10

Estela

23 Oct 2023

·

Stayed 1 night

Beautiful hotel, great service, delicious breakfast, great location and excellent service!

10

Derek

12 Oct 2023

·

Stayed 2 nights

Excellent hotel close to all sites and the service is immaculate plus breakfast is incredible highly recommend.

4

Genevieve Sarah

17 Nov 2025

·

Stayed 1 night

Room too hot. Dogs not accommodated well. Separate dining table in cafeteria….if more than one client with dog then nowhere to eat except room unless it is Summer when you can eat outside. Dinner not acceptable. Room service menu only in cafeteria as we had a dog. Reluctantly let us choose from restaurant menu….but each item came separately because of the different menus. Wine waiter not knowledgable and brusque. Breakfast selection good but cooked poached egg dreadful. Reception staff excellent. Sadly we will not return or recommend. End of dining room could have screen to accommodate people with dogs.

8

Leslie

1 Mar 2025

·

Stayed 1 night

A stopover en route home from the Algarve. A very easy hotel to find with adequate parking. Staff are exceptional. Restaurant is superb and the breakfast offers freshly made hot meals. An excellent stopover in a beautiful city with easy access to shops and centre, both within 5 min walking distance even for 80 year olds.

10

trevor

6 Jun 2023

·

Stayed 1 night

A beautiful building in a great spot in the old town where we had a lovely room overlooking the cathedral. The staff couldn’t have been more helpful friendly and professional. We had a wonderful experience all round thoroughly enjoying the tasting menu for dinner which we felt was good value and of excellent quality. Room spacious and comfortable breakfast excellent tasty choices. Catered for gluten free. Would highly recommend this hotel

10

david

2 Sept 2024

·

Stayed 1 night

Total luxury. A beautiful oasis in the middle of Salamanca. The staff were very welcoming and friendly throughout our stay. The room was fantastic with high standards on all facilities. We found breakfast and dinner exceptional in taste and service. One of our best nights away and we travel a lot.

10

Moureen

11 Dec 2023

·

Stayed 1 night

Stunning former convent in the very picturesque old town of Salamanca. Service and breakfast were excellent. The room was very comfortable and well appointed. My only complaint is that we were charged €31 for breakfast when the Hotels.com reservation said the breakfast was included. We had left the hotel before I realised this. That said, I would certainly recommend it and return.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $214	9 $165	10 $192	11 $168	12 $158	13 $216	14 $220
15 $136	16 $128	17 $136	18 $132	19 $137	20 $210	21 $220
22 $158	23 $148	24 $160	25 $156	26 $192	27 $200	28 $200
29 $126	30 $126

Su	Mo	Tu	We	Th	Fr	Sa
		1 $126	2 $132	3 $141	4 $222	5 $248
6 $248	7 $229	8 $119	9 $118	10 $119	11 $168	12 $164
13 $119	14 $123	15 $123	16 $118	17 $114	18 $160	19 $188
20 $123	21 $123	22 $123	23 $131	24 $184	25 $220	26 $210
27 $211	28 $209	29 $200	30 $192	31 $237

Hospes Palacio de San Esteban, a Member of Design Hotels

Prices for Hospes Palacio de San Esteban, a Member of Design Hotels

Monthly average prices

About this property

Location

Room options

Room (Dreamer)

Junior Suite

Presidential Suite

Triple Room (Dreamer)

Superior Room

Deluxe Room

Guest reviews of Hospes Palacio de San Esteban, a Member of Design Hotels

Who stays here?

What guests think

Property policies

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Good to know

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FAQs about Hospes Palacio de San Esteban, a Member of Design Hotels

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