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Canario Lagoon Hotel


Amenities

  • Swimming pool

  • Non-Smoking Rooms

  • Refrigerator

  • Valet Parking

  • Housekeeping

  • Hair Dryer

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Reviews of Canario Lagoon Hotel describe a convenient Condado location and friendly, accommodating staff, but also frequent construction and renovation disruptions, confusing check-in or redirection to a sister property, and facility issues like a noisy elevator and limited parking.

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Facilities

Mixed

Cleanliness

Mixed

Rooms

Mixed

Service

Friendly

Location

Convenient

Was this helpful?

10

Durlene

IAN-logo

30 Aug 2025

·

Stayed 1 night

The manager and staff was really accommodating to me I had came off a cruise and was really tired and they allowed me to check in early it meant a lot
The manager and staff was really accommodating to me I had came off a cruise and was really tired and they allowed me to check in early it meant a lot

10

Allana

IAN-logo

8 Aug 2025

·

Stayed 2 nights

Very good hotel with excellent staff — friendly, professional, and always willing to help. The property is clean, comfortable, and well-maintained, making for a pleasant stay. Excellent location. The only downside was the valet parking, which is handled by a subcontracted service. They were often unavailable when needed, requiring us to call and wait for service. Overall, I highly recommend the hotel itself, but the valet experience could use improvement.
Very good hotel with excellent staff — friendly, professional, and always willing to help. The property is clean, comfortable, and well-maintained, making for a pleasant stay. Excellent location. The only downside was the valet parking, which is handled by a subcontracted service. They were often unavailable when needed, requiring us to call and wait for service. Overall, I highly recommend the hotel itself, but the valet experience could use improvement.

10

Rose

IAN-logo

4 Aug 2025

·

Stayed 3 nights

my stay was amazing staff was so helpful and accommodating. Hotel was spotless and very nicely dec orated. Really felt like home.
my stay was amazing staff was so helpful and accommodating. Hotel was spotless and very nicely dec orated. Really felt like home.

10

Maria T

IAN-logo

11 Jul 2025

·

Stayed 1 night

Very nice staff.
Very nice staff.

10

Edwin Francisco

IAN-logo

8 Jul 2025

·

Stayed 2 nights

I loved the hotel environment, the service, the swimming pool, and location!
I loved the hotel environment, the service, the swimming pool, and location!

4 Clemenceau, Condado, San Juan, San Juan (and vicinity), Puerto Rico

Location

With a stay at El Canario By The Lagoon in San Juan (Condado), you'll be minutes from Condado Beach and close to San Juan Cathedral

More location info

Property policies

Check-in

Check-out

Check-in from 16:00

Before 12:00


FAQs

Valet parking is available at the hotel for guests with their own vehicles.


Check-in is at 16:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request.


The hotel provides accessible amenities, including step-free entrances and wheelchair-accessible facilities in public areas and rooms.


The hotel is situated in San Juan's Condado area, just minutes from Condado Beach and close to San Juan Cathedral.

Yes, the hotel features an indoor swimming pool, providing a refreshing option for guests to enjoy during their stay.


Children are welcome at the hotel, and they can stay for free up to a certain age.


The hotel offers cribs and rollaway beds, subject to availability and may require advance request.


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