Hotel Diego de Almagro Santiago Centro

Las instalaciones son buenas en general, el sistema de refrigeración/calefacción es algo antiguo, pero fuera de eso todo es bueno. El personal es amable y bastante atento con cualquier problema que se presente.

Ilike the stuff very friendly The internet needs to be updated is way to slow

The staff is great, location is prime. It is close to pretty much everything you'd want to see in the city with a metro station within 50 yards and a bus station literally outside the door. The condition of the property is not the best, lightning is dim and very basic.

I stayed here 7 days total over 3 bookings as I was in/out of Santiago for flights to Rapa Nui, the Atacama & Torres del Paine. Each stay was great. Why? Well, first, unlike the original place that I booked when I arrived in Santiago who flat out lied about the quality of their wifi (it barely worked even at their front desk!), this place has wifi that actually works which they proved after I had to call over to them and confirm that it did before I had to get a taxi over. Once there, even though I had only booked 1 hour before, I got upgraded to a huge room for my first 2 nights w/a mini fridge (all rooms have them). All staff was helpful-all of them spoke good English which was helpful as my Spanish is marginal. Breakfast was pretty good overall-lots of options & they had amazing pastries/cakes. Further, as the hotel is set way back there was no street noise. The location is actually great as well-highly convenient-right next to a supermarket and a few restaurants, close to the metro, about a 15 min. walk to Plaza de Armas. The kicker is that it is about a 5 min. walk to the end of the line for the "Centro Aeropuerto" bus line direct to the airport-each way I paid about $2 US to get back and forth to the airport 5 different times in about 30-45 mins. I save a ton of taxi money. This is not a super modern hotel in an upscale neighborhood like BellaVista but all the amenities were there and the rooms are quite spacious and well designed. And the price was just right!

Staff friendly, helpful. Swimming pool non-operative but still listed as an amenity. Breakfast was good but restaurant food aweful and staff noncommittal.

Quando cheguei, o sistema tinha dado algum erro que vendeu mais quartos do que tinham. Eles nos ofereceram um quarto bom que supriu nossas necessidades, com alguns poréns, mas tudo certo, fiquei grata que não fui expulsa meia noite (a hora que cheguei) e pediram desculpas pelo inconveniente. A superlotação refletiu em elevadores, café da manha lotado no qual nem havia copo/prato pra gente se servir. E as comidas acabavam muito rápido, foi uma experiência ruim no geral. Mas o quarto estava bem limpo e a cama era super confortável. Então nossa estadia, em momento de urgência, foi positiva. Mas se eu estivesse em viagem de lazer seria diferente.

Bem decepcionante. Quando reservamos e ate hoje ainda, mostra que hotel tem piscina e quando chegamos lá, avisaram que não estava ativa devido ao covid. O quarto era velho (não antigo) e não tinha luz central, apenas abajures. Café da manhã simples, sem nada de especial. Única coisa 4 estrelas do hotel, é a recepção e o preço, de resto, ja ficamos em hostels no próprio Chile, que foram muito melhores.

In its day, it was likely magnificent but now it is old and showing its age. It was clean enough, staff were helpful and the buffet breakfast was good. The entranceway and surrounding area is a bit worse.

The property is close to the metro and bus stops. Staff were very polite and professional. Bed was comfortable to sleep in. Breakfast was a nice treat. The hotel itself is a beautiful building.

El hotel esta en malas condiciones, comenzaron a hacer trabajos a las 7 de la mañana, estaba sucio.

Muy bien ubicado, limpio y comodo, personal amable y colaborador, desayuno bien

La habitacion se encontraba con el piso sucio el aseo deficiente al igual que el baño , es un edificio antiguo con sistema de aire acondicionado sin control que no funciona muy bien y las ventanas no se pueden abrir por el ruido, eh estado en varios hoteles de la misma cadena pero este me dejo muy desconforme.

Friendly staff, Clean rooms

Habitación amplia recién reformada, limpia y silenciosa.

Quando cheguei, o sistema tinha dado algum erro que vendeu mais quartos do que tinham. Eles nos ofereceram um quarto bom que supriu nossas necessidades, com alguns poréns, mas tudo certo, fiquei grata que não fui expulsa meia noite (a hora que cheguei) e pediram desculpas pelo inconveniente. A superlotação refletiu em elevadores, café da manha lotado no qual nem havia copo/prato pra gente se servir. E as comidas acabavam muito rápido, foi uma experiência ruim no geral. Mas o quarto estava bem limpo e a cama era super confortável. Então nossa estadia, em momento de urgência, foi positiva. Mas se eu estivesse em viagem de lazer seria diferente.

El Lobby estaba hecho un asco

En general la atención de el hotel fue bastante buena, solo que en la habitación en un principio no note restos de comida que se encontraba debajo de una mesa, dentro de la habitación, pero era muy a tarde para hacer el reclamo, ya me estaba por dormir.

Esta propiedad tiene un problema con la limpieza de sus alfombras y aires acondicionados. No apto para alergicos o asmaticos. Procuren pedir habitacion SIN alfombra esto cambiara positivamente su experiencia en el hotel. Desayuno excelente, personal amable, mucamas serviciales pero no van a resolver el problema de años sin limpieza en alfombras.

Staff were always excellent. Floors in room were very dirty and had to be cleaned, but they did that and very well when asked. Single pane glass on St Martin side means a lot of traffic noise in the room.

El hotel esta en malas condiciones, comenzaron a hacer trabajos a las 7 de la mañana, estaba sucio.

Bom custo benefício, bem localizado, com café da manhã razoável. O quarto era confortável, mas tive alguns problemas relacionados a manutenção. No primeiro quarto o chuveiro estava ruim, e após a mudança de quarto, o ralo do box estava entupido e o ar condicionado barulhento.

Höga ljud från gatan hela natten. Slitet! Städerskan glömde låsa vårt rum efter städning. Dålig frukost! Kallt vatten i duschen.

La habitacion se encontraba con el piso sucio el aseo deficiente al igual que el baño , es un edificio antiguo con sistema de aire acondicionado sin control que no funciona muy bien y las ventanas no se pueden abrir por el ruido, eh estado en varios hoteles de la misma cadena pero este me dejo muy desconforme.

No tenia agua caliente y a las 06:00 desperté con la ruida de plomeria.

Dålig frukost, inget varmvatten i duschen.

暖房が悪く部屋が寒かった。 シャワーの湯は途中でぬるくなった。 室内が暗すぎる。

The staff is great, location is prime. It is close to pretty much everything you'd want to see in the city with a metro station within 50 yards and a bus station literally outside the door. The condition of the property is not the best, lightning is dim and very basic.

Habitación amplia recién reformada, limpia y silenciosa.

I stayed here 7 days total over 3 bookings as I was in/out of Santiago for flights to Rapa Nui, the Atacama & Torres del Paine. Each stay was great. Why? Well, first, unlike the original place that I booked when I arrived in Santiago who flat out lied about the quality of their wifi (it barely worked even at their front desk!), this place has wifi that actually works which they proved after I had to call over to them and confirm that it did before I had to get a taxi over. Once there, even though I had only booked 1 hour before, I got upgraded to a huge room for my first 2 nights w/a mini fridge (all rooms have them). All staff was helpful-all of them spoke good English which was helpful as my Spanish is marginal. Breakfast was pretty good overall-lots of options & they had amazing pastries/cakes. Further, as the hotel is set way back there was no street noise. The location is actually great as well-highly convenient-right next to a supermarket and a few restaurants, close to the metro, about a 15 min. walk to Plaza de Armas. The kicker is that it is about a 5 min. walk to the end of the line for the "Centro Aeropuerto" bus line direct to the airport-each way I paid about $2 US to get back and forth to the airport 5 different times in about 30-45 mins. I save a ton of taxi money. This is not a super modern hotel in an upscale neighborhood like BellaVista but all the amenities were there and the rooms are quite spacious and well designed. And the price was just right!

Es un hotel caro para las instalaciones que tiene, el Staff es amable, está bien ubicado pero le falta mucho en mantenimiento. En mi habitación no servían las cortinas, las ventanas sucias por fuera, las puertas de clóset no corrían, las camas dejan mucho que desear, el teléfono de la habitación no servía. No lo recomiendo.

Pésima atención. Habitaciones sin calefacción ni siquiera un plumón en las camas. Restaurante pesima la comida fría y recalentada. Y la atención y el servicio pésimo. No volveré muy decepcionado. No recomiendo este hotel caro y pésima atención

Muy bien ubicado, limpio y comodo, personal amable y colaborador, desayuno bien

Todo el staff es extremadamente cordial y amable. Tuvieron muchos detalles con un miembro de nuestro grupo que tiene limitaciones de movilidad. El desayuno es excelente. La ubicación es muy conveniente para la parada de buses que llevan al aeropuerto.

Great staff and professional service.

Friendly staff, Clean rooms

I stayed here 7 days total over 3 bookings as I was in/out of Santiago for flights to Rapa Nui, the Atacama & Torres del Paine. Each stay was great. Why? Well, first, unlike the original place that I booked when I arrived in Santiago who flat out lied about the quality of their wifi (it barely worked even at their front desk!), this place has wifi that actually works which they proved after I had to call over to them and confirm that it did before I had to get a taxi over. Once there, even though I had only booked 1 hour before, I got upgraded to a huge room for my first 2 nights w/a mini fridge (all rooms have them). All staff was helpful-all of them spoke good English which was helpful as my Spanish is marginal. Breakfast was pretty good overall-lots of options & they had amazing pastries/cakes. Further, as the hotel is set way back there was no street noise. The location is actually great as well-highly convenient-right next to a supermarket and a few restaurants, close to the metro, about a 15 min. walk to Plaza de Armas. The kicker is that it is about a 5 min. walk to the end of the line for the "Centro Aeropuerto" bus line direct to the airport-each way I paid about $2 US to get back and forth to the airport 5 different times in about 30-45 mins. I save a ton of taxi money. This is not a super modern hotel in an upscale neighborhood like BellaVista but all the amenities were there and the rooms are quite spacious and well designed. And the price was just right!

Quando cheguei, o sistema tinha dado algum erro que vendeu mais quartos do que tinham. Eles nos ofereceram um quarto bom que supriu nossas necessidades, com alguns poréns, mas tudo certo, fiquei grata que não fui expulsa meia noite (a hora que cheguei) e pediram desculpas pelo inconveniente. A superlotação refletiu em elevadores, café da manha lotado no qual nem havia copo/prato pra gente se servir. E as comidas acabavam muito rápido, foi uma experiência ruim no geral. Mas o quarto estava bem limpo e a cama era super confortável. Então nossa estadia, em momento de urgência, foi positiva. Mas se eu estivesse em viagem de lazer seria diferente.

Cobro realizado no concuerda con lo que sale en la aplicación 99 Uds mas iva y cobraron 115usd mas iva me dijeron que la página estaba atrasada Tienen que respetar lo que sale en aplicación eso es estafa

Excelente atención, buen servicio, cerca del metro moneda, donde fácil te puedes transportar a mucho lugares. Bastante céntrico para conocer la zona

The property is close to the metro and bus stops. Staff were very polite and professional. Bed was comfortable to sleep in. Breakfast was a nice treat. The hotel itself is a beautiful building.

Bom custo benefício, bem localizado, com café da manhã razoável. O quarto era confortável, mas tive alguns problemas relacionados a manutenção. No primeiro quarto o chuveiro estava ruim, e após a mudança de quarto, o ralo do box estava entupido e o ar condicionado barulhento.

Muy bien ubicado, limpio y comodo, personal amable y colaborador, desayuno bien

Todo el staff es extremadamente cordial y amable. Tuvieron muchos detalles con un miembro de nuestro grupo que tiene limitaciones de movilidad. El desayuno es excelente. La ubicación es muy conveniente para la parada de buses que llevan al aeropuerto.

I would like to say that I enjoyed my stay at this property and while everything wasn’t exactly top notch I also didn’t pay very much to stay there and also have a breakfast included. I liked the central location but most of all I really enjoyed how friendly your staff was from the cleaning people to the people at the front desk. They were excellent

The staff is great, location is prime. It is close to pretty much everything you'd want to see in the city with a metro station within 50 yards and a bus station literally outside the door. The condition of the property is not the best, lightning is dim and very basic.

I stayed here 7 days total over 3 bookings as I was in/out of Santiago for flights to Rapa Nui, the Atacama & Torres del Paine. Each stay was great. Why? Well, first, unlike the original place that I booked when I arrived in Santiago who flat out lied about the quality of their wifi (it barely worked even at their front desk!), this place has wifi that actually works which they proved after I had to call over to them and confirm that it did before I had to get a taxi over. Once there, even though I had only booked 1 hour before, I got upgraded to a huge room for my first 2 nights w/a mini fridge (all rooms have them). All staff was helpful-all of them spoke good English which was helpful as my Spanish is marginal. Breakfast was pretty good overall-lots of options & they had amazing pastries/cakes. Further, as the hotel is set way back there was no street noise. The location is actually great as well-highly convenient-right next to a supermarket and a few restaurants, close to the metro, about a 15 min. walk to Plaza de Armas. The kicker is that it is about a 5 min. walk to the end of the line for the "Centro Aeropuerto" bus line direct to the airport-each way I paid about $2 US to get back and forth to the airport 5 different times in about 30-45 mins. I save a ton of taxi money. This is not a super modern hotel in an upscale neighborhood like BellaVista but all the amenities were there and the rooms are quite spacious and well designed. And the price was just right!

Es un hotel caro para las instalaciones que tiene, el Staff es amable, está bien ubicado pero le falta mucho en mantenimiento. En mi habitación no servían las cortinas, las ventanas sucias por fuera, las puertas de clóset no corrían, las camas dejan mucho que desear, el teléfono de la habitación no servía. No lo recomiendo.

Excelente atención, buen servicio, cerca del metro moneda, donde fácil te puedes transportar a mucho lugares. Bastante céntrico para conocer la zona

In its day, it was likely magnificent but now it is old and showing its age. It was clean enough, staff were helpful and the buffet breakfast was good. The entranceway and surrounding area is a bit worse.

The property is close to the metro and bus stops. Staff were very polite and professional. Bed was comfortable to sleep in. Breakfast was a nice treat. The hotel itself is a beautiful building.

Pésima atención. Habitaciones sin calefacción ni siquiera un plumón en las camas. Restaurante pesima la comida fría y recalentada. Y la atención y el servicio pésimo. No volveré muy decepcionado. No recomiendo este hotel caro y pésima atención

Höga ljud från gatan hela natten. Slitet! Städerskan glömde låsa vårt rum efter städning. Dålig frukost! Kallt vatten i duschen.

Todo el staff es extremadamente cordial y amable. Tuvieron muchos detalles con un miembro de nuestro grupo que tiene limitaciones de movilidad. El desayuno es excelente. La ubicación es muy conveniente para la parada de buses que llevan al aeropuerto.

Dålig frukost, inget varmvatten i duschen.

I stayed here 7 days total over 3 bookings as I was in/out of Santiago for flights to Rapa Nui, the Atacama & Torres del Paine. Each stay was great. Why? Well, first, unlike the original place that I booked when I arrived in Santiago who flat out lied about the quality of their wifi (it barely worked even at their front desk!), this place has wifi that actually works which they proved after I had to call over to them and confirm that it did before I had to get a taxi over. Once there, even though I had only booked 1 hour before, I got upgraded to a huge room for my first 2 nights w/a mini fridge (all rooms have them). All staff was helpful-all of them spoke good English which was helpful as my Spanish is marginal. Breakfast was pretty good overall-lots of options & they had amazing pastries/cakes. Further, as the hotel is set way back there was no street noise. The location is actually great as well-highly convenient-right next to a supermarket and a few restaurants, close to the metro, about a 15 min. walk to Plaza de Armas. The kicker is that it is about a 5 min. walk to the end of the line for the "Centro Aeropuerto" bus line direct to the airport-each way I paid about $2 US to get back and forth to the airport 5 different times in about 30-45 mins. I save a ton of taxi money. This is not a super modern hotel in an upscale neighborhood like BellaVista but all the amenities were there and the rooms are quite spacious and well designed. And the price was just right!

Staff friendly, helpful. Swimming pool non-operative but still listed as an amenity. Breakfast was good but restaurant food aweful and staff noncommittal.

Quando cheguei, o sistema tinha dado algum erro que vendeu mais quartos do que tinham. Eles nos ofereceram um quarto bom que supriu nossas necessidades, com alguns poréns, mas tudo certo, fiquei grata que não fui expulsa meia noite (a hora que cheguei) e pediram desculpas pelo inconveniente. A superlotação refletiu em elevadores, café da manha lotado no qual nem havia copo/prato pra gente se servir. E as comidas acabavam muito rápido, foi uma experiência ruim no geral. Mas o quarto estava bem limpo e a cama era super confortável. Então nossa estadia, em momento de urgência, foi positiva. Mas se eu estivesse em viagem de lazer seria diferente.

In its day, it was likely magnificent but now it is old and showing its age. It was clean enough, staff were helpful and the buffet breakfast was good. The entranceway and surrounding area is a bit worse.

The property is close to the metro and bus stops. Staff were very polite and professional. Bed was comfortable to sleep in. Breakfast was a nice treat. The hotel itself is a beautiful building.

Esta propiedad tiene un problema con la limpieza de sus alfombras y aires acondicionados. No apto para alergicos o asmaticos. Procuren pedir habitacion SIN alfombra esto cambiara positivamente su experiencia en el hotel. Desayuno excelente, personal amable, mucamas serviciales pero no van a resolver el problema de años sin limpieza en alfombras.