Name: THE PLAZA Seoul, Autograph Collection
Address: 119, Seoul, KR
Rating: 8.85

Was Gäste sagen

Laut Bewertungen sticht das THE PLAZA Seoul, Autograph Collection durch außergewöhnlich freundlichen Service und eine sehr zentrale Lage mit Anbindung an die U-Bahn hervor, die einen einfachen Zugang zu Myeongdong, Palästen und dem Flughafenbus ermöglicht – ideal sowohl für Sightseeing als auch für Geschäftsreisen.

Die Zimmer sind stilvoll und bieten eine gute Aussicht, sind aber oft eher klein. Einige Gäste empfanden die Beleuchtung und die Bedienelemente als verwirrend oder etwas veraltet. Die Einrichtungen wie das Fitnesscenter, der Spa und ein großer Innenpool erhalten Lob, befinden sich jedoch in einem Nebengebäude und können mit zusätzlichen Kosten verbunden sein. Das Frühstück wird häufig gelobt, während die Restaurants als teuer und gelegentlich uneinheitlich angesehen werden. Die Sauberkeit ist im Allgemeinen gut, aber in mehreren Bewertungen werden Schimmel oder Staub in den Bädern und einige fehlende Auffüllungen erwähnt. Erwarten Sie aufmerksamen Service und gute Annehmlichkeiten für einen angenehmen Aufenthalt in Seoul.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Gäste loben das Fitnesscenter, den Spa und einen großen Innenpool, die sich jedoch in einem Nebengebäude auf der anderen Straßenseite befinden. Einige weisen auf zusätzliche Gebühren und Regeln (z. B. Badekappen) hin, und einige erwähnen Lärm durch Renovierungsarbeiten.

Ähnliche Gästebewertungen

4

Nina

4. Okt. 2024

·

Aufenthalt für 3 Nächte

Convenient location, pool and gym in separate building and shared with residents or members. Too expensive for the inconvenience

10

Brian

13. Jan. 2025

·

Aufenthalt für 2 Nächte

This is an excellent hotel in Seoul. They have a very nice spa, and the bed and pillows were perfect.

8

Peter

20. Sept. 2023

·

Aufenthalt für 4 Nächte

I definitely felt safe staying at this hotel, the staff were very friendly, but the room seemed old and outdated. The shower could be better. The fitness center, however, was second to none.

10

Celia

18. Juni 2024

·

Aufenthalt für 5 Nächte

The gymn was excellent so it was tbe spa, paying extra to use the spa was worthy. The buffet was excellent, bed was comfy. All the staff was very helpful. Location was perfect for my first time visiting Seoul by myself, I felt safe and walked everywhere. The hotel was very nice and modern plenty of olaces to eat nearby and shopping as well. Loyte food court was withing ealking dustance abd jas plenty of tasty pastries and food. .

10

Anna

20. Dez. 2025

·

Aufenthalt für eine Nacht

Cute eclectic room design! The pool is huge, but it was in the adjacent building. It’s a great hotel & the location was very convenient to walk to the Gyeongbokgung Palace. The underground mall is accessible right outside the hotel & walking distance to the Myeong Dong marketplace. The staff was very friendly too!

8

Hiroko

30. Juli 2023

·

Aufenthalt für 3 Nächte

Very easy access from the city hall station, which is only one stop away from the Seoul station. Being able to walk underground to Miyongdong area which is where we went to eat every day, was nice. Very quiet environment and swimming pool and gym was nice too. It would have been nice had we known we need to wear swim cap to get in at the time of making our reservation.

10

Jungeun

30. Juni 2025

·

Aufenthalt für eine Nacht

Excellent location, newly refurbished room facing the city hall square had a great view, all the staff we came across were polite and helpful. Swimming pool in the annex was clean and well-maintained, with a great view.

6

Simon

6. Apr. 2023

·

Aufenthalt für 3 Nächte

Hotel was fine, just very over priced. Room could do with a few changes eg button missing off headboard and floor in bathroom was cracked.Quiet at night. Did not realise we needed to pay for the health spa and was one of the reasons we chose this. Great location

10

Pascal

14. Apr. 2025

·

Aufenthalt für 4 Nächte

A great hotel in the center of Seoul, right next to Seoul Square. The staff is always friendly and helpful. The rooms are large and well-appointed. The beds are very comfortable. The wellness area in the annex building, with its Jacuzzi and indoor pool, is simply fantastic. The PLAZA has the best breakfast buffet we've seen in a 5-star hotel. We would definitely book THE PLAZA Seoul on our next stay. Highly recommended – keep up the good work – thank you!

10

KOZO

8. Sept. 2025

·

Aufenthalt für 2 Nächte

午前中にスパを利用させてもらいました。ゆっくりとした日になりました。ありがとうございます。

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Sauberkeit

Viele Bewertungen beschreiben sehr saubere Zimmer und gründliche Reinigung. Andere berichten von Problemen wie Schimmel in Duschen, staubigen Ecken oder fehlenden Annehmlichkeiten.

Ähnliche Gästebewertungen

10

Helen

28. Nov. 2025

·

Aufenthalt für 5 Nächte

The room was clean and staff was very attentive. I will definitely return

6

gengo

26. Nov. 2023

·

Aufenthalt für 3 Nächte

客室の清掃を丁寧にして欲しい。

10

SHIZUKO

19. Nov. 2025

·

Aufenthalt für 2 Nächte

景観が素敵。掃除もキレイにいきとどいていました。

10

Avraham

15. Feb. 2026

·

Aufenthalt für 2 Nächte

clean room, staff, amenities

10

Jinhong

19. Juli 2023

·

Aufenthalt für eine Nacht

다른점은 모두 만족스러웠으나 룸 바닥 청소 상태가 최상은 아니었습니다 방구석 모서리 부분에 묵은 먼지가 보입니다

10

Diana

8. Okt. 2025

·

Aufenthalt für 7 Nächte

Great hotel! The staff is so kind and service-oriented. Standard room was a bit small, but well-designed and had everything we needed, with a great view. Housekeeping did an impeccable job. I appreciated having fresh water and tea in the room every day. Staff went above and beyond. Restaurant is expensive but very good.

4

??

27. Dez. 2023

·

Aufenthalt für 2 Nächte

部屋に清潔感がなくて非常に残念。時期が時期だったので絨毯は,,,部屋の作りも使いにくくて本当残念でした。久しぶりに泊まるのがしんどいなって思ったホテルでした。ただスタッフさんは皆親切!!!!!そこが救いでした。

8

TashaOriena

24. Mai 2023

·

Aufenthalt für 4 Nächte

If you use a personal wifi device and stay on the lower floors, the wifi device won’t work. The staff offered to change the room but since I was so busy I didn’t have the time. Aside from that and the shower dirt build up in the corners, my stay was wonderful and I would come back. The staff are excellent, warm, welcoming, and attentive.

4

Toshiharu

31. Jan. 2025

·

Aufenthalt für 3 Nächte

部屋の掃除が良くない。取替品が出来ていない。

4

Traci

22. Okt. 2023

·

Aufenthalt für eine Nacht

The bathroom shower has moldy grouts and various spots of black mold. The room is quite dark even when we turned on the lights. Every Saturday there are protests in the area so it’s quite noisy. On the positive note, staffs are very friendly. The location is easy from the airport and going to other places.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer haben einen schrulligen, modernen Stil und bieten einen Blick auf die Stadt, aber einige sind eher klein. Einige Gäste empfanden die Beleuchtung/Schalter als verwirrend oder Aspekte der Dekoration und der Zimmerausstattung als veraltet, während andere über aktuelle Renovierungen berichteten.

Ähnliche Gästebewertungen

10

Shino

21. Nov. 2025

·

Aufenthalt für 2 Nächte

市庁駅直結で、明洞にも近く、申し分のない立地。部屋はそれほど広くないですが、机も鏡も左右対称にあり、特に女性2人旅では使いやすい造りだと思います。

8

Kathryn

26. Okt. 2025

·

Aufenthalt für 5 Nächte

5N/6D trip Hotel has friendly and helpful staff with good facilities that’s up to date. Rooms are average size but needs some upgrades or updating. Location good with Seoul city hall views and walking distance to the royal palace and Resto’s.

8

Yasuhiko

15. Juni 2024

·

Aufenthalt für 2 Nächte

The room was newly renovated and very modern. It is a big hotel but was not crowded when I stayed.

10

Kah Kay

11. Apr. 2023

·

Aufenthalt für 8 Nächte

I had room 1278, a city view deluxe room. Room was quirky in its design with the double bed occupying almost the entire room with 2 large lamps shining upwards towards the ceiling. Curtains were operated electronically. Standard toiletries were provided. Do be careful because there is a separate set of toiletries - toothbrush, toothpaste, shaving cream, shaver which are chargeable. The buffet breakfast spread was sumptuous. There was a wide selection of Western and Korean dishes and staff were very friendly. Location wise the hotel is connected to City Hall station exit 6 which is very convenient.

8

Jose

13. Juli 2024

·

Aufenthalt für 2 Nächte

Lights switches and huge lamps in the room are unfriendly.

8

Richard

5. Juni 2025

·

Aufenthalt für 6 Nächte

Room a bit dated

10

Diana

8. Okt. 2025

·

Aufenthalt für 7 Nächte

Great hotel! The staff is so kind and service-oriented. Standard room was a bit small, but well-designed and had everything we needed, with a great view. Housekeeping did an impeccable job. I appreciated having fresh water and tea in the room every day. Staff went above and beyond. Restaurant is expensive but very good.

6

Jenny

27. Dez. 2024

·

Aufenthalt für 2 Nächte

I was hoping for something special but it was just a hotel with high prices. The bed in the middle of the room was awkward as was the glass wall between the bathroom and bedroom. The location was good, easy access to many popular sites and public transit. Check in was chaos, stall tactics, sign in here, wait there, delay, we got in our room at 4 pm… at 9 we received a text our room was ready. Many do speak English enough to order food, get a taxi, but I felt like we were always given the worst seat in the restaurants. I really wanted this to be special, but it was just a hotel with odd features.

10

Anna

20. Dez. 2025

·

Aufenthalt für eine Nacht

Cute eclectic room design! The pool is huge, but it was in the adjacent building. It’s a great hotel & the location was very convenient to walk to the Gyeongbokgung Palace. The underground mall is accessible right outside the hotel & walking distance to the Myeong Dong marketplace. The staff was very friendly too!

8

Eunhee

14. Juni 2022

·

Aufenthalt für 2 Nächte

조명이 너무 어두웠음

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Der Service wird durchgehend an der Rezeption, beim Concierge und beim Gepäckdienst als freundlich, aufmerksam und professionell beschrieben. Gelegentliche Unstimmigkeiten sind ein langsamer oder chaotischer Check-in, Missverständnisse oder ein uneinheitlicher Englisch-Support.

Ähnliche Gästebewertungen

4

AARON

7. Nov. 2024

·

Aufenthalt für 4 Nächte

Duty manager ‘upgraded’ us from original Premier Suite to Plaza suite. However, it wasn’t really an upgrade at the plaza suite was smaller than premier suite. Had to waste time changing rooms. Was told that bottle of wine would be sent to my room as my wife was celebrating her birthday, but it never came. Have been staying here for past few trips but service this time round was disappointing.

10

Ingrid

1. Dez. 2025

·

Aufenthalt für 2 Nächte

I really enjoyed my stay at The Plaza Hotel. Very good service, from the valet to check-in desk. They give great thought and care. I appreciate the pool and luggage storage. I enjoy the rooms and will miss automatic curtains and lights. This hotel has a great location, too. It is very close to Lotte Dept. Store, Olive Youngs, and good KBBQ.

8

Jungsoo

1. Sept. 2025

·

Aufenthalt für 7 Nächte

and was given a high-floor room. Unfortunately, the room had a noticeable smell of cigarette smoke. At first, the hotel sent an air purifier, and since I was very tired, I just stayed the night. The next morning, I was able to change rooms, which resolved the issue. Aside from that, everything was comfortable. However, I did feel that the service quality has slightly declined compared to my previous stays.

10

Alex

10. Feb. 2026

·

Aufenthalt für eine Nacht

Excellent and super friendly staff at the reception and concierge, clean room with excellent view, as well as great quality restaurants and upscaled coffee shop. Also, awesome sauna facility! Loved every bit of the hotel.

10

Diana

8. Okt. 2025

·

Aufenthalt für 7 Nächte

Great hotel! The staff is so kind and service-oriented. Standard room was a bit small, but well-designed and had everything we needed, with a great view. Housekeeping did an impeccable job. I appreciated having fresh water and tea in the room every day. Staff went above and beyond. Restaurant is expensive but very good.

2

Gal

4. Juli 2023

·

Aufenthalt für 2 Nächte

Terrible Hotel, never go here - Moved here from Andaz on Business trip, all streets were closed and tons of noise until 11PM due to protests that were known to the hotel, and weren't told to us. Room AC didn't work Room was cleaned even when "Do Not Disturb" sign on This is never a 5 star hotel.

10

Thao

25. Juni 2025

·

Aufenthalt für 4 Nächte

Great location ! However some staff did not know how to give simple directions in English while others were great . Most staff were polite and helpful.

8

Jong

2. Jan. 2025

·

Aufenthalt für 2 Nächte

In terms of services, it was a mixed bag. I feel the staff needs to smile more and greet the customers whenever they walk by. Some did but some didn't. One day, when I tried to find a taxi, I was told by a staff that I needed to install a taxi app and no further assistance was offered. Another day, a bell staff, Mr. Tak, went out of his way to kindly call the Jumbo taxi during peak hours using his own app which required multiple tries. I really appreciated his service. The room was a bit tight, but the view of the outdoor skating rink and the city hall from the room was eye-pleasing. The location was like a double-edged sword. Great location that offers easy access to everything Seoul has to offer. However, due to political unrest in Korea, the demonstration/protest area was nearby, so the noise level was quite high.

10

Scott

8. Okt. 2025

·

Aufenthalt für 4 Nächte

Stayed often over 20 years and always excelled in all areas. Staff are superb.

10

Yang

12. Feb. 2026

·

Aufenthalt für eine Nacht

Staff is second to none! Central location. Access to lotte department store, myung dong, and subway lines 1 and 2 without going outside. KAL limousine bus stops in front of the hotel, very convenient.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Lage

Ausgezeichnete zentrale Lage in der Nähe des City Hall mit direktem U-Bahn-Zugang und guter Erreichbarkeit von Myeongdong, Palästen und Einkaufsmöglichkeiten; die Flughafenbusse halten direkt vor dem Hotel. Mehrere Bewertungen warnen vor Lärm durch Demonstrationen in der Nähe an manchen Tagen.

Ähnliche Gästebewertungen

10

Fumi

16. Mai 2024

·

Aufenthalt für 2 Nächte

地下鉄駅直結ホテルで便利です。またソウルに行くときはこちらにお世話になります。

6

julie

2. Apr. 2025

·

Aufenthalt für 4 Nächte

Excellent service at front desk and concierge . The first 2/3 nights we literally could not sleep as the room was so hot 23c. The air con would not cool it and when it was fixed all you could do was set it to 18 and leave it there . The area around is nice but be aware there will be protests most of the weekend in the area around and whilst peaceful the music is noisy and prevents late sleeping after a long journey . They buffet looked lovely but at c£100 for what’s still a buffet was very expensive . Rooms quite basic . You also need to put a towel down in the shower floor as otherwise it’s like an ice rink. All the staff were wonderful though

10

Pedro Alberto

25. Aug. 2025

·

Aufenthalt für 4 Nächte

Un gran hotel con una excelente ubicación, literal a unos pasos de una estación del Metro de la línea 2 y cerca de lugares emblemáticos de Corea.

10

Ingrid

1. Dez. 2025

·

Aufenthalt für 2 Nächte

I really enjoyed my stay at The Plaza Hotel. Very good service, from the valet to check-in desk. They give great thought and care. I appreciate the pool and luggage storage. I enjoy the rooms and will miss automatic curtains and lights. This hotel has a great location, too. It is very close to Lotte Dept. Store, Olive Youngs, and good KBBQ.

10

Yen

20. Aug. 2024

·

Aufenthalt für 6 Nächte

Fabulous location. Close to everything and all within walking distance. Airport Bus stops outside front entrance. Subway shopping malls directly underground.

10

Anna

20. Dez. 2025

·

Aufenthalt für eine Nacht

Cute eclectic room design! The pool is huge, but it was in the adjacent building. It’s a great hotel & the location was very convenient to walk to the Gyeongbokgung Palace. The underground mall is accessible right outside the hotel & walking distance to the Myeong Dong marketplace. The staff was very friendly too!

10

Kadie

24. Aug. 2024

·

Aufenthalt für 8 Nächte

Property was connected to the subway. Very clean. Would stay here again. Good food options very close by.

10

Irene

22. Juli 2024

·

Aufenthalt für 7 Nächte

Staff was helpful with our luggage. The location of the hotel is convenient. It is next to Deoksugung Palace 덕수궁 and a few blocks away from Gyeongbokgung Palace. It is right across the street from city hall. This has the Seoul my soul sign. It can get noisy due to demonstrations. Plenty of restaurants, cages and convenient stores around. The train station is also on the same block.

10

Joseph

21. Juni 2025

·

Aufenthalt für 3 Nächte

Very conveniently located for ease of travel in the area.

10

Yang

12. Feb. 2026

·

Aufenthalt für eine Nacht

Staff is second to none! Central location. Access to lotte department store, myung dong, and subway lines 1 and 2 without going outside. KAL limousine bus stops in front of the hotel, very convenient.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Das Frühstücksbuffet wird häufig für Qualität und Vielfalt gelobt. Die Restaurants vor Ort gelten als teuer, und einige Gäste stellten inkonsistente Speisen oder eine begrenzte Verfügbarkeit zu Stoßzeiten fest.

Ähnliche Gästebewertungen

10

Jonathan

24. Jan. 2024

·

Aufenthalt für 4 Nächte

Stayed over Christmas and views of the Plaza covered in snow were wonderful. Hotel was lovely and room was well appointed, although a little disappointed there was no coffee machine. Breakfast buffet had lots of choice and definately good value. Very pleased with my stay and would highly recommend.

8

Carita

28. Jan. 2024

·

Aufenthalt für 4 Nächte

We were in this hotel 4 nights on our way home from The Pacific. The location was absolutely fine, with the shoppingcenter, restaurants and museums close by. The rooms were quite comfortable and had everything one would need. The service in the lobby was extremly good. But: The room seemed a bit smallish for all our luggage although we had a premier suite. An extra rack for the luggage would be good. We usel the floor which is uncomfortable. Some renovation was going on, which did not disturb us since we were in the 15th floor. Some kind of demonstration was going on on both sides at the hotel entrance outside. Why I gave only 4/5 stars is because we tried to have dinner in two of the hotel’s restaurants but they were fully booked. We could not even book a table for the next day. The room service did not have a full a la carte menu. We were very disappointed not to be able to have dinner in the hotel. However there were several restaurants, even Michelin star restaurants next door in other hotels, so we were quite satisfied in the end.

6

julie

2. Apr. 2025

·

Aufenthalt für 4 Nächte

Excellent service at front desk and concierge . The first 2/3 nights we literally could not sleep as the room was so hot 23c. The air con would not cool it and when it was fixed all you could do was set it to 18 and leave it there . The area around is nice but be aware there will be protests most of the weekend in the area around and whilst peaceful the music is noisy and prevents late sleeping after a long journey . They buffet looked lovely but at c£100 for what’s still a buffet was very expensive . Rooms quite basic . You also need to put a towel down in the shower floor as otherwise it’s like an ice rink. All the staff were wonderful though

8

Jack

23. März 2025

·

Aufenthalt für 6 Nächte

The eggs were cold I mean really cold.. They should watch this as they charge enough for them. The restaurant needs watching

10

Bonnie

14. Juni 2025

·

Aufenthalt für 4 Nächte

The experience was amazing from check in to check out. The staff were attentive; the room was well appointed and very comfortable. We had an amazing view from the 15th floor. The breakfast buffet was one of the best we've ever had. We will definitely try to stay here again.

8

Stephane

17. Feb. 2024

·

Aufenthalt für 5 Nächte

Réception and concierge are very nice, friendly and useful. Very good hotel well located. Only down side is the restaurant, poor quality of breakfast, pastry are not up to the level of this hotel. An effort is needed on the F&B quality including staff friendlyness

10

Peter

18. Juni 2025

·

Aufenthalt für 4 Nächte

This is a top hotel in Seoul no doubt - classy, staff are top notch. My only mild complaint is the pricing of the restaurants. I've been to my share of 5 star hotels and most of them throw in a mix of cost options. Everything here was just too expensive even for a 5 star - food wise. Apart from that it's an exceptional hotel and lots of food options to walk to as a solution...but still...eg only glass of wine in the bar available was $28 for a glass. Only option .

10

Melissa

1. Jan. 2025

·

Aufenthalt für 6 Nächte

We had an amazing stay at the Plaza heading into New Years! Excellent service, plenty of dining options and close to shopping. Rooms are slightly outdated vs pictures but still good. Definitely get breakfast included in your stay as the buffet was good and most cafes open after 10am here. Hotel is also on central heating in winter so we left the external vents open and room heating off. Great stay overall!

10

Antonio

27. Juli 2025

·

Aufenthalt für 4 Nächte

Amazing experience, perfectly located, the staff is amazing, very good breakfast

10

Pascal

14. Apr. 2025

·

Aufenthalt für 4 Nächte

A great hotel in the center of Seoul, right next to Seoul Square. The staff is always friendly and helpful. The rooms are large and well-appointed. The beds are very comfortable. The wellness area in the annex building, with its Jacuzzi and indoor pool, is simply fantastic. The PLAZA has the best breakfast buffet we've seen in a 5-star hotel. We would definitely book THE PLAZA Seoul on our next stay. Highly recommended – keep up the good work – thank you!

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	202 $
Februar	193 $
März	260 $
April	316 $
Mai	284 $
Juni	295 $
Juli	352 $
August	372 $
September	402 $
Oktober	395 $
November	346 $
Dezember	283 $

THE PLAZA Seoul, Autograph Collection

Preise für THE PLAZA Seoul, Autograph Collection

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Club-Suite, 1 King-Bett, Eckzimmer

Club-Suite, 1 King-Bett, Stadtblick

Premier-Suite, 2 Einzelbetten

Club-Suite, 1 King-Bett

Premier-Suite, 1 King-Bett

Deluxe-Zimmer, 2 Einzelbetten, Stadtblick

Deluxe-Zimmer, 1 King-Bett, Stadtblick

Gästebewertungen zu THE PLAZA Seoul, Autograph Collection

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

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Unternehmensdetails