Name: THE PLAZA Seoul, Autograph Collection
Address: 119, Seúl, KR
Rating: 8.85

Opiniones de los huéspedes

Según las opiniones, THE PLAZA Seoul, Autograph Collection destaca por su servicio excepcionalmente amable y su ubicación muy céntrica, con conexión directa al metro y fácil acceso a Myeongdong, los palacios y el autobús al aeropuerto, lo que lo hace cómodo tanto para el turismo como para los negocios.

Las habitaciones son elegantes y tienen buenas vistas, pero a menudo son compactas, y algunos huéspedes encontraron la iluminación y los controles confusos o un poco anticuados. Las instalaciones, como el gimnasio, el spa y una gran piscina cubierta, reciben elogios, aunque se encuentran en un anexo y pueden conllevar costes adicionales; el desayuno recibe muchos cumplidos, mientras que los restaurantes se consideran caros y, a veces, inconsistentes. La limpieza es generalmente buena, pero varias reseñas mencionan moho o polvo en los baños y algunas omisiones en la reposición de artículos de aseo. Espere una hospitalidad atenta y excelentes servicios para una estancia sin complicaciones en Seúl.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Los huéspedes elogian el gimnasio, el spa y la gran piscina cubierta, aunque estos se encuentran en un anexo al otro lado de la calle. Algunos señalan tarifas y normas adicionales (por ejemplo, gorros de natación) y pocos mencionan el ruido de las obras.

Reseñas de huéspedes relacionadas

4

Nina

4 oct 2024

·

Se alojó 3 noches

Convenient location, pool and gym in separate building and shared with residents or members. Too expensive for the inconvenience

10

Brian

13 ene 2025

·

Se alojó 2 noches

This is an excellent hotel in Seoul. They have a very nice spa, and the bed and pillows were perfect.

8

Peter

20 sept 2023

·

Se alojó 4 noches

I definitely felt safe staying at this hotel, the staff were very friendly, but the room seemed old and outdated. The shower could be better. The fitness center, however, was second to none.

10

Celia

18 jun 2024

·

Se alojó 5 noches

The gymn was excellent so it was tbe spa, paying extra to use the spa was worthy. The buffet was excellent, bed was comfy. All the staff was very helpful. Location was perfect for my first time visiting Seoul by myself, I felt safe and walked everywhere. The hotel was very nice and modern plenty of olaces to eat nearby and shopping as well. Loyte food court was withing ealking dustance abd jas plenty of tasty pastries and food. .

10

Anna

20 dic 2025

·

Se alojó 1 noche

Cute eclectic room design! The pool is huge, but it was in the adjacent building. It’s a great hotel & the location was very convenient to walk to the Gyeongbokgung Palace. The underground mall is accessible right outside the hotel & walking distance to the Myeong Dong marketplace. The staff was very friendly too!

8

Hiroko

30 jul 2023

·

Se alojó 3 noches

Very easy access from the city hall station, which is only one stop away from the Seoul station. Being able to walk underground to Miyongdong area which is where we went to eat every day, was nice. Very quiet environment and swimming pool and gym was nice too. It would have been nice had we known we need to wear swim cap to get in at the time of making our reservation.

10

Jungeun

30 jun 2025

·

Se alojó 1 noche

Excellent location, newly refurbished room facing the city hall square had a great view, all the staff we came across were polite and helpful. Swimming pool in the annex was clean and well-maintained, with a great view.

6

Simon

6 abr 2023

·

Se alojó 3 noches

Hotel was fine, just very over priced. Room could do with a few changes eg button missing off headboard and floor in bathroom was cracked.Quiet at night. Did not realise we needed to pay for the health spa and was one of the reasons we chose this. Great location

10

Pascal

14 abr 2025

·

Se alojó 4 noches

A great hotel in the center of Seoul, right next to Seoul Square. The staff is always friendly and helpful. The rooms are large and well-appointed. The beds are very comfortable. The wellness area in the annex building, with its Jacuzzi and indoor pool, is simply fantastic. The PLAZA has the best breakfast buffet we've seen in a 5-star hotel. We would definitely book THE PLAZA Seoul on our next stay. Highly recommended – keep up the good work – thank you!

10

KOZO

8 sept 2025

·

Se alojó 2 noches

午前中にスパを利用させてもらいました。ゆっくりとした日になりました。ありがとうございます。

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Limpieza

Muchas reseñas describen habitaciones muy limpias y un servicio de limpieza concienzudo. Otras varias informan de problemas como moho en las duchas, esquinas polvorientas o la falta de reposición de artículos de aseo.

Reseñas de huéspedes relacionadas

10

Helen

28 nov 2025

·

Se alojó 5 noches

The room was clean and staff was very attentive. I will definitely return

6

gengo

26 nov 2023

·

Se alojó 3 noches

客室の清掃を丁寧にして欲しい。

10

SHIZUKO

19 nov 2025

·

Se alojó 2 noches

景観が素敵。掃除もキレイにいきとどいていました。

10

Avraham

15 feb 2026

·

Se alojó 2 noches

clean room, staff, amenities

10

Jinhong

19 jul 2023

·

Se alojó 1 noche

다른점은 모두 만족스러웠으나 룸 바닥 청소 상태가 최상은 아니었습니다 방구석 모서리 부분에 묵은 먼지가 보입니다

10

Diana

8 oct 2025

·

Se alojó 7 noches

Great hotel! The staff is so kind and service-oriented. Standard room was a bit small, but well-designed and had everything we needed, with a great view. Housekeeping did an impeccable job. I appreciated having fresh water and tea in the room every day. Staff went above and beyond. Restaurant is expensive but very good.

4

??

27 dic 2023

·

Se alojó 2 noches

部屋に清潔感がなくて非常に残念。時期が時期だったので絨毯は,,,部屋の作りも使いにくくて本当残念でした。久しぶりに泊まるのがしんどいなって思ったホテルでした。ただスタッフさんは皆親切!!!!!そこが救いでした。

8

TashaOriena

24 may 2023

·

Se alojó 4 noches

If you use a personal wifi device and stay on the lower floors, the wifi device won’t work. The staff offered to change the room but since I was so busy I didn’t have the time. Aside from that and the shower dirt build up in the corners, my stay was wonderful and I would come back. The staff are excellent, warm, welcoming, and attentive.

4

Toshiharu

31 ene 2025

·

Se alojó 3 noches

部屋の掃除が良くない。取替品が出来ていない。

4

Traci

22 oct 2023

·

Se alojó 1 noche

The bathroom shower has moldy grouts and various spots of black mold. The room is quite dark even when we turned on the lights. Every Saturday there are protests in the area so it’s quite noisy. On the positive note, staffs are very friendly. The location is easy from the airport and going to other places.

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Habitaciones

Las habitaciones tienen una decoración moderna y peculiar con vistas a la ciudad, pero varias son compactas. Algunos huéspedes encontraron la iluminación/los interruptores confusos o algunos aspectos de la decoración y la tecnología de la habitación anticuados, mientras que otros señalaron renovaciones recientes.

Reseñas de huéspedes relacionadas

10

Shino

21 nov 2025

·

Se alojó 2 noches

市庁駅直結で、明洞にも近く、申し分のない立地。部屋はそれほど広くないですが、机も鏡も左右対称にあり、特に女性2人旅では使いやすい造りだと思います。

8

Kathryn

26 oct 2025

·

Se alojó 5 noches

5N/6D trip Hotel has friendly and helpful staff with good facilities that’s up to date. Rooms are average size but needs some upgrades or updating. Location good with Seoul city hall views and walking distance to the royal palace and Resto’s.

8

Yasuhiko

15 jun 2024

·

Se alojó 2 noches

The room was newly renovated and very modern. It is a big hotel but was not crowded when I stayed.

10

Kah Kay

11 abr 2023

·

Se alojó 8 noches

I had room 1278, a city view deluxe room. Room was quirky in its design with the double bed occupying almost the entire room with 2 large lamps shining upwards towards the ceiling. Curtains were operated electronically. Standard toiletries were provided. Do be careful because there is a separate set of toiletries - toothbrush, toothpaste, shaving cream, shaver which are chargeable. The buffet breakfast spread was sumptuous. There was a wide selection of Western and Korean dishes and staff were very friendly. Location wise the hotel is connected to City Hall station exit 6 which is very convenient.

8

Jose

13 jul 2024

·

Se alojó 2 noches

Lights switches and huge lamps in the room are unfriendly.

8

Richard

5 jun 2025

·

Se alojó 6 noches

Room a bit dated

10

Diana

8 oct 2025

·

Se alojó 7 noches

Great hotel! The staff is so kind and service-oriented. Standard room was a bit small, but well-designed and had everything we needed, with a great view. Housekeeping did an impeccable job. I appreciated having fresh water and tea in the room every day. Staff went above and beyond. Restaurant is expensive but very good.

6

Jenny

27 dic 2024

·

Se alojó 2 noches

I was hoping for something special but it was just a hotel with high prices. The bed in the middle of the room was awkward as was the glass wall between the bathroom and bedroom. The location was good, easy access to many popular sites and public transit. Check in was chaos, stall tactics, sign in here, wait there, delay, we got in our room at 4 pm… at 9 we received a text our room was ready. Many do speak English enough to order food, get a taxi, but I felt like we were always given the worst seat in the restaurants. I really wanted this to be special, but it was just a hotel with odd features.

10

Anna

20 dic 2025

·

Se alojó 1 noche

Cute eclectic room design! The pool is huge, but it was in the adjacent building. It’s a great hotel & the location was very convenient to walk to the Gyeongbokgung Palace. The underground mall is accessible right outside the hotel & walking distance to the Myeong Dong marketplace. The staff was very friendly too!

8

Eunhee

14 jun 2022

·

Se alojó 2 noches

조명이 너무 어두웠음

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Servicio

El servicio se describe ampliamente como amable, atento y profesional en recepción, conserjería y equipo de botones. Algunas inconsistencias ocasionales incluyen un registro de entrada lento o caótico, malentendidos o un apoyo en inglés desigual.

Reseñas de huéspedes relacionadas

4

AARON

7 nov 2024

·

Se alojó 4 noches

Duty manager ‘upgraded’ us from original Premier Suite to Plaza suite. However, it wasn’t really an upgrade at the plaza suite was smaller than premier suite. Had to waste time changing rooms. Was told that bottle of wine would be sent to my room as my wife was celebrating her birthday, but it never came. Have been staying here for past few trips but service this time round was disappointing.

10

Ingrid

1 dic 2025

·

Se alojó 2 noches

I really enjoyed my stay at The Plaza Hotel. Very good service, from the valet to check-in desk. They give great thought and care. I appreciate the pool and luggage storage. I enjoy the rooms and will miss automatic curtains and lights. This hotel has a great location, too. It is very close to Lotte Dept. Store, Olive Youngs, and good KBBQ.

8

Jungsoo

1 sept 2025

·

Se alojó 7 noches

and was given a high-floor room. Unfortunately, the room had a noticeable smell of cigarette smoke. At first, the hotel sent an air purifier, and since I was very tired, I just stayed the night. The next morning, I was able to change rooms, which resolved the issue. Aside from that, everything was comfortable. However, I did feel that the service quality has slightly declined compared to my previous stays.

10

Alex

10 feb 2026

·

Se alojó 1 noche

Excellent and super friendly staff at the reception and concierge, clean room with excellent view, as well as great quality restaurants and upscaled coffee shop. Also, awesome sauna facility! Loved every bit of the hotel.

10

Diana

8 oct 2025

·

Se alojó 7 noches

Great hotel! The staff is so kind and service-oriented. Standard room was a bit small, but well-designed and had everything we needed, with a great view. Housekeeping did an impeccable job. I appreciated having fresh water and tea in the room every day. Staff went above and beyond. Restaurant is expensive but very good.

2

Gal

4 jul 2023

·

Se alojó 2 noches

Terrible Hotel, never go here - Moved here from Andaz on Business trip, all streets were closed and tons of noise until 11PM due to protests that were known to the hotel, and weren't told to us. Room AC didn't work Room was cleaned even when "Do Not Disturb" sign on This is never a 5 star hotel.

10

Thao

25 jun 2025

·

Se alojó 4 noches

Great location ! However some staff did not know how to give simple directions in English while others were great . Most staff were polite and helpful.

8

Jong

2 ene 2025

·

Se alojó 2 noches

In terms of services, it was a mixed bag. I feel the staff needs to smile more and greet the customers whenever they walk by. Some did but some didn't. One day, when I tried to find a taxi, I was told by a staff that I needed to install a taxi app and no further assistance was offered. Another day, a bell staff, Mr. Tak, went out of his way to kindly call the Jumbo taxi during peak hours using his own app which required multiple tries. I really appreciated his service. The room was a bit tight, but the view of the outdoor skating rink and the city hall from the room was eye-pleasing. The location was like a double-edged sword. Great location that offers easy access to everything Seoul has to offer. However, due to political unrest in Korea, the demonstration/protest area was nearby, so the noise level was quite high.

10

Scott

8 oct 2025

·

Se alojó 4 noches

Stayed often over 20 years and always excelled in all areas. Staff are superb.

10

Yang

12 feb 2026

·

Se alojó 1 noche

Staff is second to none! Central location. Access to lotte department store, myung dong, and subway lines 1 and 2 without going outside. KAL limousine bus stops in front of the hotel, very convenient.

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Ubicación

Excepcionalmente céntrico, cerca del Ayuntamiento, con acceso directo al metro y fácil acceso a pie a Myeongdong, los palacios y las tiendas; el autobús del aeropuerto se detiene en la puerta. Varias reseñas advierten sobre el ruido de las manifestaciones cercanas en algunos días.

Reseñas de huéspedes relacionadas

10

Fumi

16 may 2024

·

Se alojó 2 noches

地下鉄駅直結ホテルで便利です。またソウルに行くときはこちらにお世話になります。

6

julie

2 abr 2025

·

Se alojó 4 noches

Excellent service at front desk and concierge . The first 2/3 nights we literally could not sleep as the room was so hot 23c. The air con would not cool it and when it was fixed all you could do was set it to 18 and leave it there . The area around is nice but be aware there will be protests most of the weekend in the area around and whilst peaceful the music is noisy and prevents late sleeping after a long journey . They buffet looked lovely but at c£100 for what’s still a buffet was very expensive . Rooms quite basic . You also need to put a towel down in the shower floor as otherwise it’s like an ice rink. All the staff were wonderful though

10

Pedro Alberto

25 ago 2025

·

Se alojó 4 noches

Un gran hotel con una excelente ubicación, literal a unos pasos de una estación del Metro de la línea 2 y cerca de lugares emblemáticos de Corea.

10

Ingrid

1 dic 2025

·

Se alojó 2 noches

I really enjoyed my stay at The Plaza Hotel. Very good service, from the valet to check-in desk. They give great thought and care. I appreciate the pool and luggage storage. I enjoy the rooms and will miss automatic curtains and lights. This hotel has a great location, too. It is very close to Lotte Dept. Store, Olive Youngs, and good KBBQ.

10

Yen

20 ago 2024

·

Se alojó 6 noches

Fabulous location. Close to everything and all within walking distance. Airport Bus stops outside front entrance. Subway shopping malls directly underground.

10

Anna

20 dic 2025

·

Se alojó 1 noche

Cute eclectic room design! The pool is huge, but it was in the adjacent building. It’s a great hotel & the location was very convenient to walk to the Gyeongbokgung Palace. The underground mall is accessible right outside the hotel & walking distance to the Myeong Dong marketplace. The staff was very friendly too!

10

Kadie

24 ago 2024

·

Se alojó 8 noches

Property was connected to the subway. Very clean. Would stay here again. Good food options very close by.

10

Irene

22 jul 2024

·

Se alojó 7 noches

Staff was helpful with our luggage. The location of the hotel is convenient. It is next to Deoksugung Palace 덕수궁 and a few blocks away from Gyeongbokgung Palace. It is right across the street from city hall. This has the Seoul my soul sign. It can get noisy due to demonstrations. Plenty of restaurants, cages and convenient stores around. The train station is also on the same block.

10

Joseph

21 jun 2025

·

Se alojó 3 noches

Very conveniently located for ease of travel in the area.

10

Yang

12 feb 2026

·

Se alojó 1 noche

Staff is second to none! Central location. Access to lotte department store, myung dong, and subway lines 1 and 2 without going outside. KAL limousine bus stops in front of the hotel, very convenient.

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Comida

El desayuno buffet es elogiado con frecuencia por su calidad y variedad. Los restaurantes del hotel se consideran caros, y algunos huéspedes han notado artículos inconsistentes o disponibilidad limitada en las horas punta.

Reseñas de huéspedes relacionadas

10

Jonathan

24 ene 2024

·

Se alojó 4 noches

Stayed over Christmas and views of the Plaza covered in snow were wonderful. Hotel was lovely and room was well appointed, although a little disappointed there was no coffee machine. Breakfast buffet had lots of choice and definately good value. Very pleased with my stay and would highly recommend.

8

Carita

28 ene 2024

·

Se alojó 4 noches

We were in this hotel 4 nights on our way home from The Pacific. The location was absolutely fine, with the shoppingcenter, restaurants and museums close by. The rooms were quite comfortable and had everything one would need. The service in the lobby was extremly good. But: The room seemed a bit smallish for all our luggage although we had a premier suite. An extra rack for the luggage would be good. We usel the floor which is uncomfortable. Some renovation was going on, which did not disturb us since we were in the 15th floor. Some kind of demonstration was going on on both sides at the hotel entrance outside. Why I gave only 4/5 stars is because we tried to have dinner in two of the hotel’s restaurants but they were fully booked. We could not even book a table for the next day. The room service did not have a full a la carte menu. We were very disappointed not to be able to have dinner in the hotel. However there were several restaurants, even Michelin star restaurants next door in other hotels, so we were quite satisfied in the end.

6

julie

2 abr 2025

·

Se alojó 4 noches

Excellent service at front desk and concierge . The first 2/3 nights we literally could not sleep as the room was so hot 23c. The air con would not cool it and when it was fixed all you could do was set it to 18 and leave it there . The area around is nice but be aware there will be protests most of the weekend in the area around and whilst peaceful the music is noisy and prevents late sleeping after a long journey . They buffet looked lovely but at c£100 for what’s still a buffet was very expensive . Rooms quite basic . You also need to put a towel down in the shower floor as otherwise it’s like an ice rink. All the staff were wonderful though

8

Jack

23 mar 2025

·

Se alojó 6 noches

The eggs were cold I mean really cold.. They should watch this as they charge enough for them. The restaurant needs watching

10

Bonnie

14 jun 2025

·

Se alojó 4 noches

The experience was amazing from check in to check out. The staff were attentive; the room was well appointed and very comfortable. We had an amazing view from the 15th floor. The breakfast buffet was one of the best we've ever had. We will definitely try to stay here again.

8

Stephane

17 feb 2024

·

Se alojó 5 noches

Réception and concierge are very nice, friendly and useful. Very good hotel well located. Only down side is the restaurant, poor quality of breakfast, pastry are not up to the level of this hotel. An effort is needed on the F&B quality including staff friendlyness

10

Peter

18 jun 2025

·

Se alojó 4 noches

This is a top hotel in Seoul no doubt - classy, staff are top notch. My only mild complaint is the pricing of the restaurants. I've been to my share of 5 star hotels and most of them throw in a mix of cost options. Everything here was just too expensive even for a 5 star - food wise. Apart from that it's an exceptional hotel and lots of food options to walk to as a solution...but still...eg only glass of wine in the bar available was $28 for a glass. Only option .

10

Melissa

1 ene 2025

·

Se alojó 6 noches

We had an amazing stay at the Plaza heading into New Years! Excellent service, plenty of dining options and close to shopping. Rooms are slightly outdated vs pictures but still good. Definitely get breakfast included in your stay as the buffet was good and most cafes open after 10am here. Hotel is also on central heating in winter so we left the external vents open and room heating off. Great stay overall!

10

Antonio

27 jul 2025

·

Se alojó 4 noches

Amazing experience, perfectly located, the staff is amazing, very good breakfast

10

Pascal

14 abr 2025

·

Se alojó 4 noches

A great hotel in the center of Seoul, right next to Seoul Square. The staff is always friendly and helpful. The rooms are large and well-appointed. The beds are very comfortable. The wellness area in the annex building, with its Jacuzzi and indoor pool, is simply fantastic. The PLAZA has the best breakfast buffet we've seen in a 5-star hotel. We would definitely book THE PLAZA Seoul on our next stay. Highly recommended – keep up the good work – thank you!

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Mes	Precio medio
enero	202 US$
febrero	193 US$
marzo	260 US$
abril	316 US$
mayo	284 US$
junio	295 US$
julio	352 US$
agosto	372 US$
septiembre	402 US$
octubre	395 US$
noviembre	346 US$
diciembre	283 US$

THE PLAZA Seoul, Autograph Collection

Precios para THE PLAZA Seoul, Autograph Collection

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite Club, 1 cama de matrimonio grande, en esquina

Suite Club, 1 cama de matrimonio grande, vistas a la ciudad

Suite Premier, 2 camas individuales

Suite Club, 1 cama de matrimonio grande

Suite Premier, 1 cama de matrimonio grande

Habitación Deluxe, 2 camas individuales, vistas a la ciudad

Habitación Deluxe, 1 cama de matrimonio grande, vistas a la ciudad

Reseñas de los huéspedes sobre THE PLAZA Seoul, Autograph Collection

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Datos del negocio