Name: Holiday Inn Express Stoke-On-Trent by IHG
Address: Stanley Matthews Way, Stoke on Trent, Staffordshire (condado), GB
Price range: 61 US$–180 US$ per night
Rating: 8.25

Opiniones de los huéspedes

En Holiday Inn Express Stoke-On-Trent por IHG, los viajeros elogian constantemente al personal amable y servicial, así como la buena relación calidad-precio. Sin embargo, las opiniones sobre las habitaciones, el desayuno y las instalaciones destacan tanto puntos fuertes como problemas recurrentes durante los periodos de mayor afluencia.

Muchos huéspedes encuentran las habitaciones limpias y cómodas para estancias cortas, aunque las habitaciones familiares se sienten pequeñas y el ruido de los pasillos o la A50 puede molestar a los que duermen poco. El desayuno se describe con frecuencia como bueno y con mucha variedad, pero en las horas punta se agotan algunos artículos, los asientos pueden estar desordenados y la calidad varía. Hay aparcamiento en el establecimiento, pero es de pago y a veces difícil de conseguir. Algunos huéspedes informan de baja presión de agua en la ducha, problemas de temperatura y calefacción o aire acondicionado poco fiables. En general, espere una parada sencilla con algunas concesiones.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Hay aparcamiento en el establecimiento, pero es de pago y puede ser limitado, con algún uso indebido de las plazas reservadas para personas con discapacidad. La oferta de cena en el hotel es limitada o a veces no está disponible, aunque hay un restaurante Harvester al lado que ofrece una alternativa.

Reseñas de huéspedes relacionadas

8

Pamela

29 mar 2025

·

Se alojó 1 noche

Delivered what is expected from a Holiday Inn Express providing value for Money. Evening menu is limited.

8

richard

28 nov 2025

·

Se alojó 1 noche

The room was spotless and comfy. I marked down because we had been out and when we came back, works vans and none disabled badge holders parked in disabled parking bays and all full. I do have a badge. I complained and sraff hot a place and coildnt do emough fir use, but still norhing placed on windows to klet tgem know they where not permit to park there. What was saud it seems to happen all the tome

8

Miss Corrina Flemming

31 jul 2024

·

Se alojó 1 noche

Was a bit disappointed at the extra price for carpark

4

leslie

4 ago 2024

·

Se alojó 1 noche

Well we got there at 3 but our room wasn’t ready till 3.40 then we went to it we found out it was a disabled room. Went for food at night but they said they ain’t going to do it tonight they said the harvest was open bit we went for dinner

8

Jean

13 sept 2024

·

Se alojó 4 noches

I stayed for 4 nights. Staff were extremely pleasant, helpful and professional. Breakfast was delicious and dining space large I have given my review a 4* because of 2 things. The water pressure in the shower was very poor. Only strong enough when cold but adding heat made the water limp out of the shower head. The other important thing was the car parking. You are required to pay £5 per 24 hours to park on site ( this was waived in my case for which I was grateful) however, there is no guarantee that you will be able to get a space and this is pointed out on their details ( first come first served basis). Twice I returned to the hotel to find I had to park in a disabled spot as there was no alternative. This seems rather odd to me and really the only item which was a puzzle. Non-hotel guests can park here with Pay and Display so hotel residents had no priority. I have stayed here before and so this is a new thing. All in all, I would recommend Holiday Inn Stoke-on-Trent with their reasonable rates and good accessibility to Stoke-on-Trent and surrounding areas, as close to the A500 and the M6.

8

Anthony

10 nov 2024

·

Se alojó 2 noches

Parking was chargeable. The hotel was canny enough and breakfast was good although busy at times.

10

Gail

4 ago 2024

·

Se alojó 1 noche

We have stayed here before as it is convenient and breakfast is included. You now have to pay for parking, which was not detailed in the booking I made. Road signs to hotel would be helpful, as some roads were closed due to a match at the stadium.

6

James

17 ago 2024

·

Se alojó 2 noches

Noise (A50 outside) Parking £5 per day inconvenient - a long way from anywhere useful

2

Malcolm

10 sept 2024

·

Se alojó 1 noche

The cheeky beggars charge you for parking!!! I could understand if I wasn’t a resident but no…..they charge for parking my car in their hotel whilst I’m staying there. Otherwise the hotels OK and staff were nice.

8

Brian

23 ene 2023

·

Se alojó 2 noches

Room was clean and comfortable in good decorative state. Hotel was convenient for Stoke FC but distant for anything else. Car park was of good size and easy to pay and use. Restaurant was shut for evening meals at weekend but a Harvester is close 100m and was also good so not a problem. Staff pleasant and helpful.

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Limpieza

Muchas reseñas dicen que las habitaciones y los baños están limpios. Los problemas recurrentes incluyen baja presión o temperatura del agua en la ducha, olores o pelos de mascotas ocasionales, y zonas comunes desordenadas en momentos de mucha afluencia.

Reseñas de huéspedes relacionadas

10

Angela

15 dic 2025

·

Se alojó 2 noches

Room and bathroom very clean and very considerate staff.

10

KATHERINE

29 dic 2025

·

Se alojó 1 noche

Pleasant reasonable size room. Parking available for £6. Friendly staff. Only disappointed with shower water pressure and grubby room carpet. However a good value for money stay.

6

Jenny

14 abr 2025

·

Se alojó 1 noche

Excellent service, lovely breakfast, zero shower water pressure.

10

David

27 dic 2025

·

Se alojó 3 noches

Reception staff , food staff & room very clean & nice

10

lucy

10 may 2025

·

Se alojó 1 noche

Lovely hotel, lovely staff, clean and tidy, rooms really nice, bathroom a bit small but nice, rooms not as spacious as premier inn, we had free breakfast which was really nice and the breakfast was lovely, plenty of choices, cooked and cold options, tea coffee juices water, overall really happy with our stay.

4

Clare

25 sept 2025

·

Se alojó 1 noche

My bathroom stank of pickled onion monster munch the entire time i was there, and the aircon was so noisy i had to double up on my earplugs. The floor in the lift was also sticky with spilled liquid. When I went down for breakfast I couldn't find a clean chair or table to sit at (admittedly i only looked at a few but they could have all been given a wipe after they were last vacated). The staff were nice though.

6

robert

20 jun 2025

·

Se alojó 2 noches

The room and bed were lovely but the shower lacked pressure and heat

4

Barrie

14 oct 2023

·

Se alojó 1 noche

No hot water for the entire stay, so washing and showering were out. Receptionist just said we are 'working on it' ..... no offer of any refund. Breakfast was a bit of an overcooked, dried up affair too. Room was fine, perfectly comfortable, but the ability to shower is pretty essential in a hotel. Seemed little urgency to get it fixed - wasn't working afternoon of arrival - not working late morning departure....

6

Chika

18 nov 2025

·

Se alojó 1 noche

Hotel room given had lots of pet hairs around which I wasn't happy about. Shower ran lukewarm and cold water not as hot for a good hot shower. Breakfast was great though and staffs that attended to me were friendly.

2

Martin

17 ago 2023

·

Se alojó 1 noche

There was a stink of sewage coming from the back of the toilet cistern and a puddle of water on the floor. I didn't notice until late at night, i expect it could be when the foul draining isn't being used. I had sleep with the window open all night which was noisy in the early hours. Therefore I could not recommend The Holiday Inn Express

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Habitaciones

Las habitaciones son básicas y generalmente cómodas para estancias cortas, pero las habitaciones familiares pueden resultar estrechas y los sofás cama suelen ser incómodos. Algunos huéspedes informan de ruido procedente de los pasillos o de la cercana A50, además de problemas con la calefacción o el aire acondicionado y enchufes limitados junto a la cama.

Reseñas de huéspedes relacionadas

8

James

13 may 2025

·

Se alojó 1 noche

Handy stay for Alton towers around a 30 min drive away Nice easy check in took less than 5 minutes. Room was nice and clean had plenty of towels. My only grievance was the rooms are not soundproof so you could hear passing traffic on the a50 - not ideal for light sleepers Breakfast was decent plenty of options and the food was nice and hot. Food was replenished frequently

8

Lee

22 feb 2025

·

Se alojó 1 noche

Room was quite tight for a family as we needed a travel cot for our 14month old. He couldn't share the double sofa bed. Also I think it was just about overpriced at the bar. £10 for a large wine...and not even a very special one was abit excessive.

2

Samuel

30 dic 2025

·

Se alojó 1 noche

Parking was shocking. Air con didnt work, Room was freezing.. breakfast was disappointing

8

Daniel

9 may 2024

·

Se alojó 1 noche

Check in was fine. Had to pay for parking which is a Liberty. My aircon unit leaked and dropped throughout the night. Breakfast was fine Staff were good too

6

Karl

28 oct 2024

·

Se alojó 1 noche

We booked a family room. The sofa bed was like a metal rack and when we asked for more than one pillow (wafer thin) each we were told that the hotel had run out of pillows….. It didn’t look even half full. Also we were proudly presented with a piece of paper at check in telling us breakfast finished at 10…..went down at 9.30 to discover they had decided (presumably during the night?!) that it would finish at 9.30. Still I got to have a moist bread roll…which I suppose was at least an experience I’ve never had.

10

Jolanta

12 may 2025

·

Se alojó 1 noche

The hotel room was very clean, beds comfortable. Breakfast was tasty. The only thing I would improve on is the wall thickness as you could hear every single word the neighbours said.

8

James

23 ene 2023

·

Se alojó 1 noche

The overall hotel is clean and welcoming, the team were very helpful. There are no electrical sockets anywhere near the bed so this causes issues with alarm clocks etc. I hade to boil the kettle to get hot water for a wash.

8

Sanjay

23 jul 2025

·

Se alojó 2 noches

Nice place to stay within commuting distance to Alton Towers. Room was a little small for a family and breakfast was limited, but overall a hood stay.

10

H

18 ago 2025

·

Se alojó 1 noche

Comfortable room though it took a little while to find a plug socket to use... Check-in was seamless, friendly staff. Good breakfast if somewhat limited (no fried egg for example). Easy to find from the M6.

4

Gabor

13 abr 2025

·

Se alojó 1 noche

The property was OK overall but extremely noisy. We were travelling all day and the next as well so really wanted a good sleep. However there is zero sound proofing. People and children have been talking and running in front of our door until around midnight.

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Servicio

El personal es ampliamente descrito como amable, servicial y proactivo, ayudando con el registro de entrada anticipado, objetos perdidos e información local. Una minoría informa de interacciones bruscas o poco serviciales y de una mala gestión de la sala de desayunos durante los periodos de mayor afluencia.

Reseñas de huéspedes relacionadas

10

Ian

15 dic 2024

·

Se alojó 1 noche

Staff were brilliant, had issues with taxis and they were so helpful

4

Bhupendra

18 feb 2025

·

Se alojó 3 noches

Reception attitude is very bad other staff is good

4

Jakob

9 nov 2025

·

Se alojó 1 noche

Great room, really clean and comfortable. So I won't fault that. But staff were really unfriendly. Breakfast was a disaster. Staff gave my table away when I was getting cooked breakfast then left me wandering holding my quickly cooling plate of food whilst they tried to find a new table and failed, eventually they found and cleaned one. But then they blamed me for not leaving an object to signify I was at the table, my phone. If my phone had got stolen who would be to blame?

4

Natalie

7 oct 2025

·

Se alojó 1 noche

We were allocated a twin room instead of a double and when asked about this the reception staff were very blunt and unhelpful. The breakfast area was messy with no members of staff topping up the items or keeping

10

JAMES

17 may 2025

·

Se alojó 1 noche

Excellent stay as usual. Also we left something in the room of my son's who was devastated and they packaged it up and got it sent to us making him very happy ..so excellent customer service..

10

richard

27 dic 2023

·

Se alojó 1 noche

Excellent one night stay. room clean, check in superb. breakfast delicious and staff very friendly. would come back again.

10

Gordon

8 feb 2024

·

Se alojó 1 noche

The staff were exceptional from the moment we arrived until we left. Particular thanks to Steve and Becki who both we above and beyond.

10

Keith

20 oct 2024

·

Se alojó 1 noche

Excellent stay for a football match and the staff were super helpful getting an early check in before a 3pm kick off. Breakfast served and was fantastic! Look forward to next years away fixture and to stay here again.

10

kieran

1 dic 2024

·

Se alojó 5 noches

The breafast is good value, the pancake machine is a nice feature. The biggest thing that made the stay so good though is the staff's customer service, it is unusual to find this level of helpfulness and friendliness these days.

10

Anna

21 abr 2025

·

Se alojó 1 noche

We were made very welcome by Laura on reception who was very friendly and answered all our questions so wanted to mention her particularly. Room was nice and comfortable, breakfast was good and Laura helped show us where everything was.

¿Te ha sido útil?

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Ubicación

Conveniente para Alton Towers y el bet365 Stadium, con fácil acceso a la A50 y la M6. Algunos huéspedes mencionan el ruido del tráfico y la limitada oferta de servicios o transporte público en las inmediaciones.

Reseñas de huéspedes relacionadas

8

James

13 may 2025

·

Se alojó 1 noche

Handy stay for Alton towers around a 30 min drive away Nice easy check in took less than 5 minutes. Room was nice and clean had plenty of towels. My only grievance was the rooms are not soundproof so you could hear passing traffic on the a50 - not ideal for light sleepers Breakfast was decent plenty of options and the food was nice and hot. Food was replenished frequently

8

Jeremy

22 jun 2024

·

Se alojó 1 noche

Good location, easy to locate, plenty of parking. Standard size and quality of rooms for a Holiday inn. Functional, it has the basics.

6

R

23 jun 2025

·

Se alojó 2 noches

The hotel was too near a dual carriageway so noisy at night. The lift had rubbish in it which was still there in the morning. There was no choice of eggs for breakfast. Finally the cost of the room did not offer value for money.

8

Stuart

22 may 2023

·

Se alojó 1 noche

Clean and comfy, be a bit worried if it was a match day as it’s next door too Stoke city football ground

8

John

10 sept 2024

·

Se alojó 2 noches

Good value hotel located near a major road (A50) for easy access to the city. Very clean and comfortable with frieldly staff. Breakfast buffet was very good.

10

Nicholas

23 ago 2024

·

Se alojó 1 noche

Booked hotel to stay before travelling to Alton towers. Perfect. Very reasonably priced, 30 min drive from the park. Very happy with room which was very clean. Breakfast included aswell which was of a very good standard for what we paid. Would highly recommend this hotel for families travelling to the area of Alton towers.

10

Barbara

21 may 2024

·

Se alojó 1 noche

A one night stopover for us on our way to Scotland.Easy to get to from the M6 with a Harvester Restaurant right next door.There was a small parking fee due to the Stoke City football ground just across from the Hotel This was our guarantee of having a place to park. The room was comfortable with the usual facilities.Breakfast was very good with choices for both English and Continental styles.

10

John

17 abr 2023

·

Se alojó 1 noche

The stay at the hotel, although brief was very enjoyable. The room was clean and comfortable, the service courteous and the food at breakfast time was good. It was a school reunion trip which included a match at the Bet 365 Stadium and an evening meal in Stoke so the location was convenient.

8

Rebecca

19 may 2024

·

Se alojó 1 noche

Shower was tricky to use and not much pressure, not much in the area and only one other restaurant but had own restaurant and breakfast there. Bus to from town only once an hour, ok for one night.

8

Brian

23 ene 2023

·

Se alojó 2 noches

Room was clean and comfortable in good decorative state. Hotel was convenient for Stoke FC but distant for anything else. Car park was of good size and easy to pay and use. Restaurant was shut for evening meals at weekend but a Harvester is close 100m and was also good so not a problem. Staff pleasant and helpful.

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Comida

El desayuno a menudo se elogia como sabroso y abundante, con una variedad decente, pero la consistencia varía: en las horas punta se agotan algunos artículos, las zonas se ensucian y algunos alimentos están tibios. Las opciones para cenar en el hotel son limitadas o no están disponibles, por lo que muchos utilizan el Harvester de al lado.

Reseñas de huéspedes relacionadas

10

Susan

16 jun 2025

·

Se alojó 1 noche

Clean, comfortable bed. Excellent Customer Service. Breakfast was great.

8

Pamela

29 mar 2025

·

Se alojó 1 noche

Delivered what is expected from a Holiday Inn Express providing value for Money. Evening menu is limited.

4

John

26 may 2025

·

Se alojó 2 noches

Very disappointed with this stay. Noisy, breakfast not very good, coffee machine broken. Lot of rubbish on floor.

4

Natalie

7 oct 2025

·

Se alojó 1 noche

We were allocated a twin room instead of a double and when asked about this the reception staff were very blunt and unhelpful. The breakfast area was messy with no members of staff topping up the items or keeping

10

Eric

31 oct 2024

·

Se alojó 2 noches

Room was very clean. The breakfast was excellent and the staff very friendly. To sum up our stay I would say superb value for money.

2

Samuel

30 dic 2025

·

Se alojó 1 noche

Parking was shocking. Air con didnt work, Room was freezing.. breakfast was disappointing

10

Ashleigh

31 oct 2025

·

Se alojó 1 noche

Great overnight stay while visiting Alton towers staff at check in and breakfast were all very helpful. Good variety of options at breakfast. Room spacious and clean

10

Nicola

19 oct 2025

·

Se alojó 1 noche

Wry helpful and informative staff, very friendly , rooms were great and spacious , the free breakfast was absolutely fantastic

4

Clare

25 sept 2025

·

Se alojó 1 noche

My bathroom stank of pickled onion monster munch the entire time i was there, and the aircon was so noisy i had to double up on my earplugs. The floor in the lift was also sticky with spilled liquid. When I went down for breakfast I couldn't find a clean chair or table to sit at (admittedly i only looked at a few but they could have all been given a wipe after they were last vacated). The staff were nice though.

8

Brian

23 ene 2023

·

Se alojó 2 noches

Room was clean and comfortable in good decorative state. Hotel was convenient for Stoke FC but distant for anything else. Car park was of good size and easy to pay and use. Restaurant was shut for evening meals at weekend but a Harvester is close 100m and was also good so not a problem. Staff pleasant and helpful.

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Mes	Precio medio
enero	71 US$
febrero	84 US$
marzo	85 US$
abril	90 US$
mayo	97 US$
junio	95 US$
julio	104 US$
agosto	97 US$
septiembre	96 US$
octubre	108 US$
noviembre	87 US$
diciembre	69 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $122	20 $180	21 $146	22 $86	23 $109	24
25 $102	26 $126	27 $145	28 $138	29 $122	30 $110	31 $131

DO	LU	MA	MI	JU	VI	SA
1 $64	2 $95	3 $157	4 $127	5 $87	6 $132	7 $134
8 $63	9 $91	10 $138	11 $128	12 $83	13 $84	14 $123
15 $61	16 $78	17 $117	18 $119	19 $85	20 $86	21 $153
22 $64	23 $89	24 $128	25 $171	26 $85	27 $91	28 $117
29 $64	30 $87

Holiday Inn Express Stoke-On-Trent by IHG

Precios para Holiday Inn Express Stoke-On-Trent by IHG

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar, 1 cama doble con sofá cama (with Free Hot Breakfast)

Habitación estándar, 2 camas individuales (with Free Hot Breakfast)

Habitación estándar, 1 cama doble (with Free Hot Breakfast)

Habitación estándar (with Free Hot Breakfast)

Habitación estándar, 1 cama doble (with Free Hot Breakfast)

Reseñas de los huéspedes sobre Holiday Inn Express Stoke-On-Trent by IHG

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

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