Name: Mercure Swansea Hotel
Address: Phoenix Way, Swansea, Swansea, GB
Price range: 59 US$–128 US$ per night
Rating: 7.78

Hvad siger gæsterne

Ud fra de seneste anmeldelser roses Mercure Swansea Hotel for venligt og hjælpsomt personale, mens værelserne ofte beskrives som forældede, men komfortable, med blandet rengøring og vedligeholdelse. Mange gæster bemærker den rolige beliggenhed uden for byen og rigelige parkeringsmuligheder.

Gæsterne fremhæver indbydende fællesarealer, en behagelig bar og restaurant samt hundevenlige værelser, selvom der er kritik af udvalget eller priserne i baren og lejlighedsvis støj fra arrangementer sent om aftenen. Flere anmeldelser nævner plettede tæpper, trætte badeværelser, svagt vandtryk eller problemer med temperaturreguleringen samt sporadiske problemer med varme eller varmt vand. Morgenmaden er generelt godt modtaget, men nogle morgener føltes den begrænset eller gennemsnitlig. Samlet set kan du forvente venlig service og god værdi på et hotel med patina.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Fællesarealerne, baren og restauranten er behagelige, og der er rigeligt med gratis parkering; flere gæster satte også pris på det hundevenlige setup. Ulemperne inkluderer begrænsede eller dyre bar muligheder, lejlighedsvis lukket bar om natten og ingen EV-opladere.

Relaterede gæsteanmeldelser

8

Duane

9. aug. 2025

·

Overnattede 1 nat

Not a bad place, room was a nice size with comfy bed, tea/coffee making, nice bathroom. Checkin/out very easy. Ample free parking. Good bar and restraunt. Staff very friendly and helpful.

6

Rizvan

31. aug. 2023

·

Overnattede 3 nætter

Swift check in and friendly reception staff. Rooms and corridors look tired and worn can do with a refurb. Lobby area is decent and plenty of seating. Breakfast had a good veriety and all was well and regularly topped up. Kelly stood out for service from the breakfast area, happy to deal with specific dietary needs and hot drinks such as hot chocolate for the kids. Car park was busy but good cctv coverage. In this day and age, surprised no EV charging facilities. Overall, disappointed about how worn the rooms were, average hotel but expected better room standards.

8

robert

10. nov. 2024

·

Overnattede 2 nætter

Two night stay overall good. Much improved device and food compared to our stay two years ago. If the menu for food is important to you then be aware that the menu on the web covers samples from across all the mercure hotels . Some items are not available in Swansea The same is true of the bar stock. No alcohol free beers available. So much for encouraging no drink and driving prior to Christmas

8

Sandra

26. maj 2025

·

Overnattede 4 nætter

Good car park. Lounge/entrance area and bar area very pleasant.

8

Gerald

11. feb. 2025

·

Overnattede 1 nat

A very handy hotel for visiting Swansea or Morriston including the hospital, some 10 to 15 minutes drive away. Clean, reasonably comfortable, heating and hotwater problem was obvious during our stay. Good service, nice food and a large bar/ lounge on site . Free parking with some dog friendly rooms.

10

Dafydd

31. dec. 2023

·

Overnattede 3 nætter

Great stay, hotel was quite and importantly for us dog friendly

8

Ceri

5. maj 2023

·

Overnattede 1 nat

Overall very good and convenient Disappointed the hotel bar is not available at night.

10

jepson

12. mar. 2025

·

Overnattede 1 nat

Really decent food, nice lobby, restaurant and bar area. Rooms a little dated.

10

natalie

13. feb. 2023

·

Overnattede 1 nat

Overall an excellent hotel. It was so lovely to be welcomed with our dog.

8

Russell

18. jun. 2025

·

Overnattede 1 nat

We only stayed the one night as a stopover. The welcome from Summer on reception was cheerful and helpful, despite being late in the day. After a long journey the Welsh cakes were a nice treat. The bar was comfortable, but the furniture needs a clean. The menu was varied and the food freshly prepared. The bar staff were friendly and professional. Plenty of parking and quiet area.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Tilbagemeldingerne om rengøringen er blandede: mange fandt værelserne og fællesarealerne rene, men der er gentagne rapporter om plettede tæpper, skimmel i badeværelser eller på gardiner og lejlighedsvis mangler i rengøringen.

Relaterede gæsteanmeldelser

2

Chris

24. aug. 2025

·

Overnattede 1 nat

Rooms very very dated and not clean awful disgusting stains on the carpets more animals than people Never again!!!

8

Laura

17. sep. 2023

·

Overnattede 2 nætter

Affordable and very clean!

10

Sarah

23. feb. 2023

·

Overnattede 1 nat

No grumbles about this place, an absolute bargain, comfy beds and very clean!

8

Paul

5. nov. 2025

·

Overnattede 1 nat

Very friendly staff on check in and check out,Clean room and very comfortable bed.

4

Raimondas

18. aug. 2025

·

Overnattede 1 nat

Good location and breakfast. Dirty room, beds broken, no aircon, fans dusty, leaking water from the shower, wet spot on the carpet because of leak somewhere. Dirty car park. Definitely not worth money they charge.

4

Laura

29. okt. 2024

·

Overnattede 1 nat

Main bar area is decorated really nice. That is where the positives end. Bedrooms are dated and dirty. In desperate need of an update.

6

James

26. aug. 2025

·

Overnattede 1 nat

Average, definitely not a 4 star hotel. 3 at best. The downstairs area around reception and restaurant was nice but the room needs some serious work done. Obviously hasn't been updated/renovated/maintained in quite some time. Carpet was filthy, chairs very dirty and the bathroom really needs to be re done. Bed was clean and comfy, shower warm, everything else needs work. Bit disappointing really.

10

Catherine

15. nov. 2025

·

Overnattede 1 nat

Everything fine and clean.

8

Ryan

25. jun. 2024

·

Overnattede 1 nat

Nice staff, nice breakfast. The rooms were a little “tired” and dated, although the rooms were cleaned in general I found the carpets were stained, the curtains had a bit of mould on them and the furniture were worn out.

8

Vicky

17. okt. 2024

·

Overnattede 1 nat

Nice hotel in a convenient location. Room nice and clean and comfortable.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne beskrives ofte som forældede, men sengene er generelt komfortable, og nogle værelser er rummelige eller rolige. Støj fra tynde vægge eller knirkende gulve og problemer med temperaturreguleringen eller badeværelsesarmaturerne nævnes af flere gæster.

Relaterede gæsteanmeldelser

8

Sam

6. aug. 2024

·

Overnattede 5 nætter

Plus points: Had a pleasant stay at Mercure Swansea. Room was big, bed was comfortable, whole place was very clean, and hotel was conveniently situated to get into city centre. Minus points: My wife found that the hot water was not hot enough for her bath (though it was warm enough for me!). We were offered vouchers for breakfast for £12 when we arrived which we bought for 2 mornings of our stay but they weren’t great value. The receptionist said he “would give us £10 if we couldn’t find what we wanted on the breakfast menu- they had everything!”. This was a bold statement and I claim my tenner, as there was no porridge, no bananas and no croissants on the mornings when we had breakfast in the hotel. Which was disappointing frankly. I ended up having cereal and toast, and fruit juice and coffee. I’m pretty sure that would’ve cost less than £12 elsewhere.

8

Paul

23. jul. 2025

·

Overnattede 1 nat

Rooms a little dated.

6

Sally

17. apr. 2024

·

Overnattede 2 nætter

Easy to reach shopping area like Tesco, Tim Hortons. Just can easy to hear the sound from up stair or outside the corridors.

8

Christine

18. jul. 2024

·

Overnattede 2 nætter

Ideal, quiet location and plenty of parking. Rooms are comfortable, clean and nice touch having a sofa to sit on. Booking in was very easy with pleasant staff. We didnt eat in restaurant so can't comment on food.

8

Louise

20. mar. 2025

·

Overnattede 1 nat

Heater not on so cold room. Then was too hot. Please leave heater on a reasonable temperature for guests Good breakfast

8

Andrea

15. jul. 2025

·

Overnattede 1 nat

We only stayed one night so the hotel was ok, it seems a little old and run down, and the sink in my room was blocked and drained away slowly. I did not report this until the morning of departure as it was too late by the time we used the sink in the bathroom.Staff were all very friendly.

8

Susan

5. sep. 2025

·

Overnattede 1 nat

The hotel was very convenient for us when we needed to be nearby for an appointment early in the morning. It seems a bit dated but the bed was comfortable. The signs directing to rooms were a bit confusing. There wasn't much tea and coffee provided but I'm sure we could have had more if we had time to ask. There wasn't much room to hang clothes but I guess it's not designed for a long stay. Staff very helpful, particularly on reception. Food was tasty and well presented.

8

Melanie

29. okt. 2025

·

Overnattede 1 nat

Communal areas look lovely, bed was very comfortable and I slept really well. The room is dated and had some wear and tear. I would stay here again though. Food was good too.

8

Chris

4. apr. 2023

·

Overnattede 3 nætter

The hotel is clean, with good free parking and friendly staff. It is a little dated I guess which doesn't particularly matter except for the fact all the floors in the rooms and corridors upstairs creak. Everytime someone went past my room it was quite loud and creaky. Also the tap in my bathroom leaked, so as soon as you turned it on it flooded the sink area.

6

Caroline

28. mar. 2025

·

Overnattede 2 nætter

Average hotel. Room was ok but the bed was very small for two people. Walls were very thin making it a quite noisy. The breakfast was average. Packets of cereal, not much selection of fruits. Hot counter served dry shrivelled mushrooms and dry hard fried eggs. The staff were really nice and friendly.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Servicen er et stærkt punkt med konsekvent venligt og hjælpsomt personale i receptionen, baren og restauranten. Et par gæster rapporterede problemer som langsom respons, begrænset viden eller inkonsekvente standarder.

Relaterede gæsteanmeldelser

10

Clive

18. maj 2025

·

Overnattede 1 nat

Good welcome at reception also good service in the bar and restaurant area Clean and will stay again

10

Robert

17. okt. 2025

·

Overnattede 1 nat

Staff were lovely and very helpful through my stay, the food in thr evening and breakfast was also very nice.

8

Paul

5. nov. 2025

·

Overnattede 1 nat

Very friendly staff on check in and check out,Clean room and very comfortable bed.

10

Gary

12. okt. 2025

·

Overnattede 1 nat

The food at the hotel was lovely. We had an evening meal and breakfast. The restaurant staff were very friendly and very attentive. The bar was adequately stocked, but I think they missed a trick. The hotel is pretty close to Penderyn distillery , yet stock nothing of their range. I for one would definitely have spent more at the bar if more Welsh or local beverages had been on offer. A black dragon cider would have been preferable to a bland Singha beer, or a penderyn single malt over whatever generic brand X whisky. The only other issue was the shower in the room was very underpowered. Not sure if it's a water pressure issue, but there was no way to use it effectively without having the shower head in you hand & even then it was not great. Overall, due to the lovely friendly team looking after us,.we would stay again.

6

Stephen

14. aug. 2024

·

Overnattede 2 nætter

Bathroom was really poor with mould marks on ceiling and tiles. Bathroom door had damage to the bottom. Locking the bathroom door in the middle of the night, sounded as if you were locking up Alcatraz prison! Staff were not particularly welcoming. However on leaving we were told to enjoy our day.

10

Mike

20. sep. 2025

·

Overnattede 1 nat

Really enjoyed our stay all the staff were friendly and helpful. Nialll on reception was great at helping us with transport into the city

10

James

15. feb. 2024

·

Overnattede 1 nat

Amazing friendly efficient staff made to feel welcome and comfortable.

8

Susan

5. sep. 2025

·

Overnattede 1 nat

The hotel was very convenient for us when we needed to be nearby for an appointment early in the morning. It seems a bit dated but the bed was comfortable. The signs directing to rooms were a bit confusing. There wasn't much tea and coffee provided but I'm sure we could have had more if we had time to ask. There wasn't much room to hang clothes but I guess it's not designed for a long stay. Staff very helpful, particularly on reception. Food was tasty and well presented.

8

Owen

2. sep. 2024

·

Overnattede 2 nætter

Staff were exceptionally helpful and friendly. Cooked breakfast was really good, coffee was good. Room was clean and comfy, an adequate size.

8

Samuel

30. nov. 2025

·

Overnattede 1 nat

Staff were really pleasant and courteous. Breakfast was excellent

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Beliggenheden uden for byen er rolig og passer godt til bilister og giver nem adgang til Swansea og nærliggende steder som stadion og hospitalet. Mindre praktisk uden bil, og der kan være svært ved at få transport tidligt om søndagen.

Relaterede gæsteanmeldelser

8

Ada

31. aug. 2024

·

Overnattede 2 nætter

Nice place to stay short drive to supermarkets and near where we wanted to be

6

Miss h c Kilgannon

13. maj 2025

·

Overnattede 1 nat

Ok stay but out of town

8

Debbie

11. okt. 2023

·

Overnattede 2 nætter

Hotel is located outside Swansea away from a town. Public areas are nice and modern with a restaurant . Prices were on the high side for an out of town hotel so we chose not to eat in the restaurant. Hotel room was clean and had a comfy large bed , but the fixtures and carpet suggested it needed a refurb . Used Tesco vouchers so was a good value 2 nigh stay

6

SAHEED

4. aug. 2024

·

Overnattede 2 nætter

If you wish to enjoy the place you must visit with your car, and if you are not visiting with your car don't plan to leave the hotel early on a Sunday. My experience was a nightmare as we were unable to get a uber we eventually missed our coach back home

8

Christine

18. jul. 2024

·

Overnattede 2 nætter

Ideal, quiet location and plenty of parking. Rooms are comfortable, clean and nice touch having a sofa to sit on. Booking in was very easy with pleasant staff. We didnt eat in restaurant so can't comment on food.

6

Justin

15. jul. 2025

·

Overnattede 3 nætter

A bit out of the way

10

Ian

12. okt. 2025

·

Overnattede 1 nat

It was a lovely setting and ideal for what we wanted, we went to the swansea stadium and it was walking distance.

8

Gerald

11. feb. 2025

·

Overnattede 1 nat

A very handy hotel for visiting Swansea or Morriston including the hospital, some 10 to 15 minutes drive away. Clean, reasonably comfortable, heating and hotwater problem was obvious during our stay. Good service, nice food and a large bar/ lounge on site . Free parking with some dog friendly rooms.

8

Olivia

23. jul. 2023

·

Overnattede 1 nat

Not great location but good for a rest stop and the restaurant is good too!

8

Vicky

17. okt. 2024

·

Overnattede 1 nat

Nice hotel in a convenient location. Room nice and clean and comfortable.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Morgenmad og aftensmad får ofte ros for kvaliteten, og flere fremhæver en behagelig bar og restaurant. Kritikken inkluderer noget gennemsnitlig eller begrænset morgenmad, dyre drikkevarer eller begrænset udvalg i baren og lejlighedsvis lukket bar.

Relaterede gæsteanmeldelser

8

Sam

6. aug. 2024

·

Overnattede 5 nætter

Plus points: Had a pleasant stay at Mercure Swansea. Room was big, bed was comfortable, whole place was very clean, and hotel was conveniently situated to get into city centre. Minus points: My wife found that the hot water was not hot enough for her bath (though it was warm enough for me!). We were offered vouchers for breakfast for £12 when we arrived which we bought for 2 mornings of our stay but they weren’t great value. The receptionist said he “would give us £10 if we couldn’t find what we wanted on the breakfast menu- they had everything!”. This was a bold statement and I claim my tenner, as there was no porridge, no bananas and no croissants on the mornings when we had breakfast in the hotel. Which was disappointing frankly. I ended up having cereal and toast, and fruit juice and coffee. I’m pretty sure that would’ve cost less than £12 elsewhere.

10

Robert

17. okt. 2025

·

Overnattede 1 nat

Staff were lovely and very helpful through my stay, the food in thr evening and breakfast was also very nice.

10

Gary

12. okt. 2025

·

Overnattede 1 nat

The food at the hotel was lovely. We had an evening meal and breakfast. The restaurant staff were very friendly and very attentive. The bar was adequately stocked, but I think they missed a trick. The hotel is pretty close to Penderyn distillery , yet stock nothing of their range. I for one would definitely have spent more at the bar if more Welsh or local beverages had been on offer. A black dragon cider would have been preferable to a bland Singha beer, or a penderyn single malt over whatever generic brand X whisky. The only other issue was the shower in the room was very underpowered. Not sure if it's a water pressure issue, but there was no way to use it effectively without having the shower head in you hand & even then it was not great. Overall, due to the lovely friendly team looking after us,.we would stay again.

8

robert

10. nov. 2024

·

Overnattede 2 nætter

Two night stay overall good. Much improved device and food compared to our stay two years ago. If the menu for food is important to you then be aware that the menu on the web covers samples from across all the mercure hotels . Some items are not available in Swansea The same is true of the bar stock. No alcohol free beers available. So much for encouraging no drink and driving prior to Christmas

10

Christopher

4. jun. 2024

·

Overnattede 1 nat

Great place to stay for a business trip friendly staff, great breakfast choice

8

Susan

5. sep. 2025

·

Overnattede 1 nat

The hotel was very convenient for us when we needed to be nearby for an appointment early in the morning. It seems a bit dated but the bed was comfortable. The signs directing to rooms were a bit confusing. There wasn't much tea and coffee provided but I'm sure we could have had more if we had time to ask. There wasn't much room to hang clothes but I guess it's not designed for a long stay. Staff very helpful, particularly on reception. Food was tasty and well presented.

6

Rhodri

2. feb. 2023

·

Overnattede 1 nat

Hotel was OK. Rooms are showing their age a bit and my sink was damaged. But we’re clean and comfortable. Bar and restaurant area are nice Food was good and reasonably priced. Drinks at the bar on the other hand were extortionate! It must be the most expensive pint in Wales. £6.45 plus 10% service charge for a pint.

8

Samuel

30. nov. 2025

·

Overnattede 1 nat

Staff were really pleasant and courteous. Breakfast was excellent

6

Caroline

28. mar. 2025

·

Overnattede 2 nætter

Average hotel. Room was ok but the bed was very small for two people. Walls were very thin making it a quite noisy. The breakfast was average. Packets of cereal, not much selection of fruits. Hot counter served dry shrivelled mushrooms and dry hard fried eggs. The staff were really nice and friendly.

10

Joanne

1. sep. 2025

·

Overnattede 1 nat

I liked the breakfast options

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Måned	Gennemsnitlig pris
januar	79 US$
februar	87 US$
marts	95 US$
april	91 US$
maj	109 US$
juni	100 US$
juli	105 US$
august	106 US$
september	104 US$
oktober	95 US$
november	89 US$
december	82 US$

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $110	21 $110	22 $89	23 $75	24 $105
25 $79	26 $111	27 $116	28 $112	29 $100	30 $74	31 $97

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $79	2 $101	3 $108	4 $103	5 $82	6 $74	7 $99
8 $87	9 $118	10 $128	11 $125	12 $106	13 $79	14 $91
15 $80	16 $118	17 $127	18 $128	19 $108	20 $59	21 $118
22 $78	23 $94	24 $121	25 $98	26 $74	27 $67	28 $89
29 $75	30 $93

Mercure Swansea Hotel

Priser på Mercure Swansea Hotel

Gennemsnitlige månedlige priser

Om dette overnatningssted

Lokation

Værelsesmuligheder

Privilege - Værelse - 1 dobbeltseng

Classic-værelse - 1 dobbeltseng

Classic-værelse - 2 enkeltsenge

Familieværelse - flere senge (Classic)

Familieværelse - flere senge (2 Adults and 1 Child)

Gæsteanmeldelser af Mercure Swansea Hotel

Hvem overnatter her?

Hvad siger gæsterne

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Godt at vide

Valgfrie tilvalg

Priser for kommende datoer