Marsh Farm Hotel

The worst hotel I have ever stayed in! This place is extremely run down, old and filthy. The photos on the this website must be from 50 years ago, as it looks nothing like that! The room was dirty, with cobwebs on the ceiling and windows, thick dust in the wardrobe and someones dirty used tissue still in it. Old fashioned carpet & curtains that are faded with wear and tear. The carpet was dirty with crusty stains and visible dust in the corners. The bathroom was from the 60's, peach bathroom suite with mahogany panels. There was so much limescale on the taps, they were green, with crusty marks in the sink, and in the base of the toilet that it was totally brown. The shower head over the bath had so much limescale that it just dribbled, so totally pointless. The worst part was that they never service my room in the 5 nights that I stayed there! After day 2, I went to reception and complained and asked why my room had not been cleaned, no fresh towels, no rubbish removed, no toilet roll. I also complained at how dirty my room was with cobwebs and dust.The 2 people in reception apologised and said they only clean rooms twice a week. That's disgusting! They handed me 2 toilet rolls and assured me that my room would be cleaned the next day. This never happened. In my whole stay they never cleaned my room or replaced my towels, even though I had requested it. They could not be bothered to offer any customer service. Don't waste your money staying in this horrible place, it's awful!

Rooms were a poor standard, 240 volt cables pull too tight that coulb be a fire hazard waiting to happen. The bath needs to be scrubbed to make it half decent and the same for the toilet that was a disgrace.

Bed was comfy,unfortunately woken at 2.30am by an argument outside my door,with lots of shouting, threats and swearing. Room was ok,limescale around shower and crack in the bath. No signal on the TV. Breakfast was ok.

It was clean enough and the bed was comfortable but the hotel needs a bit of TLC to bring it back to how it used to be

The room was very neglected and obviously hadn't been properly cleaned ie dirty window ledges, dust everywhere, bare repairs in the bathroom, remote control needed new batteries, frayed carpet into bathroom - the rooms were nothing like advertised on website and are certainly not worth the £492 we paid for the five nights we were there - only worth at least half of that. I am emailing expedia separately with complaint. We learnt there were only 4 members of staff looking after the hotel and was due to be sold sometime in January. The bar/restaurant did not appear to be open and customers few and far between.