Holiday Inn Sydney - Waterfront by IHG

La atención de todo el personal, todos súper atentos y amables.

Property was very dated and still charged high pricing. Slow elevators, dark hallways with stain carpet. Nice view of the water. Great entertainment at the onsite pub but no local beer available for purchase.

The place is under renovation. Though I didn’t see any. Nice hotel. Pool and hot tub -nice! Staff were amazing and called me by name! Cons had a wheelchair accessible room. Ample space in room and bathroom. However, the grab bars in the bathroom are shiny steel. They are not for accessibility. You cannot use them as grip/grab bars at all. Also, you can hear the person in the next room sneeze. Rooms are not sound proof what so ever. Front desk staff went above and beyond to accommodate for the hotel physical shortfalls. However, the accessibility bars need to be addressed, as someone could get hurt.

Better parking not snow cleared. Housekeeping later in day.

My stuff went missing and the front staff had to go look for it and i had bloon for my daughter for her birthday that i left in room and it got thrown out