Mercure Telford Centre Hotel

Everything was as it should be clean room friendly staff close to shops Only issue was breakfast They had a big group of a lacrosse team and staff one part of the brekfast area was reserved for the lacrosse team so seating was a issue We ended up seated in the bar erea due to no seats and was told other area was reserved for the team Cups had run out and was given take away cup instead And milk Was dissatisfaction with breakfast with a few people that could not find seating If there was not going to be enough seating for everyone then i think breakfast should be staggered so all guests can be seated

Just far enough from town so it’s nice and quite.

Room was clean, could do with improvement bathroom door at the bottom was a bit rotted, shower cubicle was a bit grubby, but overall no complaints, bar was lovely and clean, had a drink was a bit pricey, but that’s hotels for you, overall an enjoyable stay, staff were very friendly and helpful.

Typical city centre hotel, built for busiess travellers. The hotel looks a little tires and is in need of redecoration. There is a privaye gym/leisure centre wihin the hotel, that menat that there was a lot of fottfall in that area, which wasn't idea; when trying to get to your room, and there wasa big smell of cholrine and sweat. Breakfast was not included, but I was happy to pay extra, and was good value and tasty. Whatr was not impressive was the surly attitude of a male member of staff who seemed more interested in gossiping with his colleagues than providing a poite service to guests.

Dining, Bar and main areas all clean and well kept. Good area with plenty of evening meal/outside options nearby.