Thomas Paine Hotel

Room was clean with a modern bathroom and comfortable. We didn't spend time in the hotel bar or restaurant but did have a drink outside where there were some tables for diners. Service was fine, but when we got up to leave the next morning the reception and bar area were all locked up (8:30am). In the end I had to call the hotel to find out how to check out and was told to just leave the key in the room and go. This wasn't really an issue for us, but it would have been better to be told of these arrangements in advance. We were only passing through Thetford and stayed on the way to an event the next day and it was fine for that, but Thetford itself was very disappointing to walk around. Not much there, no real restaurants and just run down pubs and cheap shops. Having previously stayed at Bury St Edmonds, the two feel worlds apart... As a place for a one night stop over it was perfectly fine but better towns are close by...

I did arrive at 9.15pm but had messaged ahead to say I would be late. No staff were on site the number I called brought a very helpful young chap from his home to let me in. The bar was closed so no refreshments. When I awoke next morning the hotel was pretty much locked no staff on site and no breakfast as I exited at 8.45. The hotel itself is nice and the chap that came to let me in was very pleasant but a hotel with no staff on site is poor in my book.

Property was a bit strange from outside has it did not open until 3pm when the bar opened it was closed again early so no food in restaurant available. Once closed the only people in the building were guests no staff. Although it didn't look great outside the rooms were very nice and well equipped. Overall good stay for one night and plenty of places to eat.

The room was nice and cozy, it had the best bed I have ever slept on in a hotel! The tea and coffee were very much appreciated as well. The staff were lovely, they couldn’t do enough for you, I will definitely stay again if I visit Thetford.

nobody on arrival only a 14 year old who could not serve at the bar. It is need of some updating. It was O.K for a short visit.