Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
"Fantastisk bar"
"Älskade det rymliga badrummet"
"Utmärkt pool"
"Fantasiska närliggande shoppingmöjligheter"
"Välkomnande personal"
"Enastående stadsutsikt"
Fastighetsbeskrivning
Koppla av på deras fullständiga spa, där du kan njuta av kroppsbehandlingar och ansiktsbehandlingar. Här har du bland annat tillgång till inomhuspool och fitnesscenter. Boendet har även gratis wi-fi, conciergetjänster och barnpassning mot e...
Bekvämligheter
Koppla av på deras fullständiga spa, där du kan njuta av kroppsbehandlingar och ansiktsbehandlingar. Här har du bland annat tillgång till inomhuspool och fitnesscenter. Boendet har även gratis wi-fi, conciergetjänster och barnpassning mot en avgift.
Företagsfaciliteter
Gäster har tillgång till bland annat gratis dagstidningar i lobbyn, kemtvätt/tvättjänster och reception (öppen dygnet runt). Parkering (avgift tillkommer) erbjuds på plats.
Måltider
Njut av franska köket på COUCAGNO, en av de 7 restauranger detta hotell ståtar med, eller stanna på rummet och utnyttja dess rumsservice dygnet runt. Du kan även hitta lättare måltider på deras kafé. Avsluta dagen med en drink på boendets bar. Komplett frukost serveras dagligen mot en avgift från 07.00 till 10.30.
Rum
Känn dig som hemma i ett av de 403 rummen med kylskåp och minibarer. Sängen har duntäcken och sängtillbehör av högsta kvalitet. Med gratis fast internetanslutning och wi-fi håller du dig uppkopplad, medan kabelkanaler står för underhållningen. Privat badrum med lyxtoalettartiklar och bidéer.
Läge
Mitt i Tokyo ligger Cerulean Tower Tokyu Hotel, en knapp fem minuters bilfärd från Shibuya Crossing och National Stadium. Detta hotell i lyxstil ligger 4,9 km från Tokyo Tower och 6,1 km från Kejserliga palatset.
Vad finns i närheten
Shibuya Crossing(0.3 miles)
Shibuya Scramble Square(0.3 miles)
Shibuya Sky(0.3 miles)
Kärlekshotellkullen(0.5 miles)
Yoyogi National Gymnasium(0.9 miles)
Yoyogi-parken(1 miles)
Omotesando(1 miles)
Omotesando Hills(1.2 miles)
Takeshita Street(1.2 miles)
Meiji Jingu-helgedomen(1.2 miles)
Meiji Jingu-stadion(1.6 miles)
Roppongi Hills(1.7 miles)
National Stadium(1.7 miles)
Tokyo City View(2 miles)
Tokyo Midtown(2 miles)
Tokyo (HND-Haneda)(15.5 miles)
Tokyo (NRT-Narita Intl.)(49.2 miles)
Välj datum för att fortsätta
From
400 US$
/natt
Gästrecensioner
9.1
Storartat
Baserat på 5 434 verifierade recensioner
Vem bor här?
Företag
21%
Par
33%
Familj
30%
Grupper
9%
Ensamresande
5%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel erbjuder en välpolerad vistelse i Shibuya med rymliga rum och fantastiska vyer över staden eller Fuji-berget, samt ett praktiskt läge nära Shibuya Station som kombinerar enkel tillgänglighet med en lugnare atmosfär.
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Vad gäster tycker
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel erbjuder en välpolerad vistelse i Shibuya med rymliga rum och fantastiska vyer över staden eller Fuji-berget, samt ett praktiskt läge nära Shibuya Station som kombinerar enkel tillgänglighet med en lugnare atmosfär.
Gäster lyfter fram omfattande faciliteter inklusive en pool, ett gym, ett spa, en executive lounge och en panoramabar på översta våningen. Återkommande nackdelar inkluderar strikta regler för personer över 18 år och begränsade öppettider för poolen och gymmet, vissa rum som känns lite daterade och ibland långsam eller instabil Wi-Fi. Servicen lovordas i stor utsträckning som artig och uppmärksam, även om några rapporter nämner ojämna upplevelser. Sammantaget passar det resenärer som söker komfort och bekvämligheter i Shibuya.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Välutrustat med pool, gym, spa, executive lounge, flera restauranger och en bar på översta våningen med utsikt över staden; flygbusslinjen stannar också vid hotellet. Återkommande punkter är begränsningar för personer under 18 år vid poolen/gymmet och begränsade öppettider, vilket överraskade familjer.
Relaterade gästrecensioner
6
Peter
16 nov. 2025
·
Stannade 3 nätter
No acces to the pool or top floor bar together with our 10 yrs old daughter, it was a 18 year limit. Very bad because she is a swimmer, and we booked for the view from the top floor bar
No acces to the pool or top floor bar together with our 10 yrs old daughter, it was a 18 year limit. Very bad because she is a swimmer, and we booked for the view from the top floor bar
10
Christian
29 sep. 2025
·
Stannade 8 nätter
Best swimming pool ever, nice gym and very international clientele. Great buffet breakfast. The traditional Japanese breakfast option was a bit slow. I’d go back to this hotel definitely. Only problem is poor ventilation in the room windows don’t open to let fresh air in oh. Oh and there’s a lounge with free snacks!
Best swimming pool ever, nice gym and very international clientele. Great buffet breakfast. The traditional Japanese breakfast option was a bit slow. I’d go back to this hotel definitely. Only problem is poor ventilation in the room windows don’t open to let fresh air in oh. Oh and there’s a lounge with free snacks!
10
Caroline
9 okt. 2025
·
Stannade 2 nätter
Truly impressive hotel. From the moment our cab pulled up the staff were very attentive and helpful, including a very informative concierge and porter who were willing to go above and beyond to meet our needs. The hotel is right next to the subway and many dining and shopping options. The gym and pool were also fantastic with many other third party services such as acupuncture and spas on site. There is an easy airport bus service that’s picks up at the hotel going to both Tokyo area airports. Lastly, the food options onsite were incredible, and the swanky rooftop bar on the 40th floor offers one of the best views of the city. Would absolutely stay here again on our next visit!
Truly impressive hotel. From the moment our cab pulled up the staff were very attentive and helpful, including a very informative concierge and porter who were willing to go above and beyond to meet our needs. The hotel is right next to the subway and many dining and shopping options. The gym and pool were also fantastic with many other third party services such as acupuncture and spas on site. There is an easy airport bus service that’s picks up at the hotel going to both Tokyo area airports. Lastly, the food options onsite were incredible, and the swanky rooftop bar on the 40th floor offers one of the best views of the city. Would absolutely stay here again on our next visit!
8
Ali
3 sep. 2025
·
Stannade 6 nätter
Great place. If traveling with kids below, be ware that they won’t be able to use any of the amenities including the swimming pool. Otherwise, restaurant staff is the best by far then the security as well as the reception personnel are amazing!
Great place. If traveling with kids below, be ware that they won’t be able to use any of the amenities including the swimming pool. Otherwise, restaurant staff is the best by far then the security as well as the reception personnel are amazing!
10
Antone
27 sep. 2025
·
Stannade 2 nätter
Executive lounge offered great options throughout the day with a world class view of the city and if you are lucky Mt. Fuji. We loved our stay!
Executive lounge offered great options throughout the day with a world class view of the city and if you are lucky Mt. Fuji. We loved our stay!
10
Sangita
11 juli 2025
·
Stannade 5 nätter
Enjoyed our stay at this hotel. Great location. Enjoyed the pool and fitness facilities and the amazing on site reataurants
Enjoyed our stay at this hotel. Great location. Enjoyed the pool and fitness facilities and the amazing on site reataurants
8
KIM HO
12 okt. 2025
·
Stannade 3 nätter
The room size is relatively large in Tokyo. The free drink in the fridge is an extra and they refill it everyday. It is excellent that it has an indoor pool and it opens till 10pm. The breakfast is average except that the food refills very slow.
The room size is relatively large in Tokyo. The free drink in the fridge is an extra and they refill it everyday. It is excellent that it has an indoor pool and it opens till 10pm. The breakfast is average except that the food refills very slow.
10
annie
8 okt. 2025
·
Stannade 5 nätter
Wouldn’t hesitate to recommend this hotel. Staff and service amazing. The top floor restaurant/bar has stunning views of Tokyo. I will stay there again for sure on next visit.
Wouldn’t hesitate to recommend this hotel. Staff and service amazing. The top floor restaurant/bar has stunning views of Tokyo. I will stay there again for sure on next visit.
8
Paolo
16 aug. 2025
·
Stannade 6 nätter
Struttura molto bella, non do 5 stelle perché non abbiamo potuto usare la piscina, causa almeno 18 anni e mia figlia non h potuto fare bagno
Struttura molto bella, non do 5 stelle perché non abbiamo potuto usare la piscina, causa almeno 18 anni e mia figlia non h potuto fare bagno
10
Angela
17 aug. 2025
·
Stannade 3 nätter
We had a wonderful stay at this property. I was disappointed however to find my children couldn’t use the pool during any hours. I would not have booked this property while traveling with my grandchildren.
We had a wonderful stay at this property. I was disappointed however to find my children couldn’t use the pool during any hours. I would not have booked this property while traveling with my grandchildren.
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Renlighet
Recensioner beskriver genomgående mycket rena rum och allmänna utrymmen med noggrann städning och turndown service. Ett fåtal gäster noterade brister som slitna mattor eller hårstrån.
Relaterade gästrecensioner
8
Sahar
28 nov. 2025
·
Stannade 1 natt
Good location, clean spacious rooms. However the hotel front desk who checked us in were not friendly at all.
Good location, clean spacious rooms. However the hotel front desk who checked us in were not friendly at all.
10
Michael
31 mars 2025
·
Stannade 3 nätter
Very clean. Our room on the 31st floor was newly renovated and the king bed was huge. The view was amazing looking out on the city and Mount Fuji. The hotel employees were always helpful.
Very clean. Our room on the 31st floor was newly renovated and the king bed was huge. The view was amazing looking out on the city and Mount Fuji. The hotel employees were always helpful.
6
shannon
26 juli 2024
·
Stannade 9 nätter
We stayed last year and loved the hotel. This year not so much. Carpets in halls and rooms are very dirty. Desk was challenging when checking in after a long flight. Every day after room clean there were several long hair strands that must have been transferred from cleaning other rooms: on sink, shower and sheets. We ordered room service one day and had to pay on the spot. They would not charge to room. Pricing was way more expensive than reserved on Expedia. They acted like they didn't understand the issue and I finally gave up. We are planning a trip next year and will most likely pick another hotel.
We stayed last year and loved the hotel. This year not so much. Carpets in halls and rooms are very dirty. Desk was challenging when checking in after a long flight. Every day after room clean there were several long hair strands that must have been transferred from cleaning other rooms: on sink, shower and sheets. We ordered room service one day and had to pay on the spot. They would not charge to room. Pricing was way more expensive than reserved on Expedia. They acted like they didn't understand the issue and I finally gave up. We are planning a trip next year and will most likely pick another hotel.
10
Gustavo
13 aug. 2025
·
Stannade 4 nätter
Our stay at Cerulean Tower Tokyu Hotel was simply outstanding. The location could not be more perfect — right in the heart of Shibuya, steps away from the famous crossing, endless restaurants, shopping, and train connections to anywhere in Tokyo. The cleanliness was impeccable, with every corner of the hotel and our room spotless and well maintained. It truly made our stay feel comfortable and stress-free. The staff were incredibly attentive, always ready to assist with directions, recommendations, and anything we needed, all with genuine warmth and professionalism. If you want unbeatable convenience, exceptional service, and top-tier cleanliness, Cerulean Tower Tokyu Hotel is the place to stay in Tokyo. We would gladly return without hesitation.
Our stay at Cerulean Tower Tokyu Hotel was simply outstanding. The location could not be more perfect — right in the heart of Shibuya, steps away from the famous crossing, endless restaurants, shopping, and train connections to anywhere in Tokyo. The cleanliness was impeccable, with every corner of the hotel and our room spotless and well maintained. It truly made our stay feel comfortable and stress-free. The staff were incredibly attentive, always ready to assist with directions, recommendations, and anything we needed, all with genuine warmth and professionalism. If you want unbeatable convenience, exceptional service, and top-tier cleanliness, Cerulean Tower Tokyu Hotel is the place to stay in Tokyo. We would gladly return without hesitation.
10
HALINA
3 aug. 2025
·
Stannade 8 nätter
From the start to the end of our holiday we were made to feel welcome. We arrived earlier than our check in however they offered to look after our luggage, which allowed us to explore a little bit of Shibuya. When we arrived back at the hotel, the check in was an easy process and they had already delivered our luggage to our room. The room itself was immaculate. There was a closet as you walked in the room which contained slippers, iron and umbrella. Also inside was a safe and drawers. The closet itself was very spacious so plenty of room for clothes. In addition to the closet was some additional drawers, one of which had pyjamas supplied by the hotel. During the day the rooms would be cleaned and items refreshed such as the complimentary water, soda and beer. In the evening (usually when we were out, they would come back in the room, straighten out your bed, lay out pyjamas, top up your water (if needed) and provided a selection of teabags and chocolates. The room had a fantastic view of the city and on the more clearer sky mornings, we are sure we could see Mount Fuji. The hotel is located in a really convenient location that is close to Shibuya Scramble, the shops and the train station. The hotel staff are just lovely and helpful. They greet you warmly everytime you pass them. This whole trip has been wonderful and the people of Japan are some of the nicest people I have met. I am hoping to come back again soon and will definitely chose this hotel
From the start to the end of our holiday we were made to feel welcome. We arrived earlier than our check in however they offered to look after our luggage, which allowed us to explore a little bit of Shibuya. When we arrived back at the hotel, the check in was an easy process and they had already delivered our luggage to our room. The room itself was immaculate. There was a closet as you walked in the room which contained slippers, iron and umbrella. Also inside was a safe and drawers. The closet itself was very spacious so plenty of room for clothes. In addition to the closet was some additional drawers, one of which had pyjamas supplied by the hotel. During the day the rooms would be cleaned and items refreshed such as the complimentary water, soda and beer. In the evening (usually when we were out, they would come back in the room, straighten out your bed, lay out pyjamas, top up your water (if needed) and provided a selection of teabags and chocolates. The room had a fantastic view of the city and on the more clearer sky mornings, we are sure we could see Mount Fuji. The hotel is located in a really convenient location that is close to Shibuya Scramble, the shops and the train station. The hotel staff are just lovely and helpful. They greet you warmly everytime you pass them. This whole trip has been wonderful and the people of Japan are some of the nicest people I have met. I am hoping to come back again soon and will definitely chose this hotel
10
Mauricio
7 nov. 2025
·
Stannade 4 nätter
The room was very clean, great treatment by the staff, great experience when we checked in.
The room was very clean, great treatment by the staff, great experience when we checked in.
10
Steve
25 nov. 2025
·
Stannade 4 nätter
This was an incredibly wonderful welcome to Japan. I could not express enough how this is the most amazing hotel I have ever had the pleasure of staying in. The staff were professional, courteous, attentive (without being intrusive) and just perfect. This applies to every single member of the staff from the attendants outside guiding traffic in to check out and everyone in between. The hotel cleanliness and quality as well as the food were just as perfect. I am very picky on cleanliness and this was definitely a 10/10. Next time I am in Tokyo, this will be where I stay again.
This was an incredibly wonderful welcome to Japan. I could not express enough how this is the most amazing hotel I have ever had the pleasure of staying in. The staff were professional, courteous, attentive (without being intrusive) and just perfect. This applies to every single member of the staff from the attendants outside guiding traffic in to check out and everyone in between. The hotel cleanliness and quality as well as the food were just as perfect. I am very picky on cleanliness and this was definitely a 10/10. Next time I am in Tokyo, this will be where I stay again.
8
Kishwar
21 juli 2024
·
Stannade 4 nätter
A good clean and pleasant hotel. Room sizes are on the small side but the room has a lot to offer in term of amenities. Breakfast was also good with choice of some western breakfast selections. The hotel is 2 mins from Shibuya crossing hence the transport links are convenient for rest of the major cities. The staff were always pleasant and helpful and very polite. They let us store some of our luggage whilst we travelled to other places.
A good clean and pleasant hotel. Room sizes are on the small side but the room has a lot to offer in term of amenities. Breakfast was also good with choice of some western breakfast selections. The hotel is 2 mins from Shibuya crossing hence the transport links are convenient for rest of the major cities. The staff were always pleasant and helpful and very polite. They let us store some of our luggage whilst we travelled to other places.
10
Abhideep
12 dec. 2025
·
Stannade 6 nätter
Polite staff, spotless and a genuinely top quality hotel.
Polite staff, spotless and a genuinely top quality hotel.
10
Sam
1 mars 2026
·
Stannade 4 nätter
Staff was super friendly and the rooms were spotless.
Staff was super friendly and the rooms were spotless.
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Rum
Rummen är rymliga för Tokyo med mycket bekväma stora sängar och fantastiska vyer över staden eller Fuji-berget; vissa våningar är nyligen renoverade. Vissa gäster tyckte att inredningen kändes daterad och Wi-Fi opålitligt, och ett fåtal lägre våningar hade utsikten påverkad av pågående byggnation i närheten.
Relaterade gästrecensioner
10
Kevin
14 juni 2025
·
Stannade 3 nätter
The most amazing king size bed we’ve ever seen. 92” wide! Perfectly firm. Great views from 29 floor and up renovated rooms. Amazing shower bath and spacious. Breakfast buffet was excellent and we enjoyed the lounge.
The most amazing king size bed we’ve ever seen. 92” wide! Perfectly firm. Great views from 29 floor and up renovated rooms. Amazing shower bath and spacious. Breakfast buffet was excellent and we enjoyed the lounge.
10
Lucy
2 juli 2025
·
Stannade 12 nätter
Upon arrival to the hotel, staff and service were great. Check-in was easy and quick and the rooms were amazing. We had a beautiful view of Tokyo tower and the city lights at night. I recommend a corner room as that felt spacious. The bathroom was clean. The beds were probably the most comfortable beds I’ve slept in at a hotel. Location was great! Walking distance to shibuya scramble, the shibuya station
Upon arrival to the hotel, staff and service were great. Check-in was easy and quick and the rooms were amazing. We had a beautiful view of Tokyo tower and the city lights at night. I recommend a corner room as that felt spacious. The bathroom was clean. The beds were probably the most comfortable beds I’ve slept in at a hotel. Location was great! Walking distance to shibuya scramble, the shibuya station
6
Mikhail
16 apr. 2025
·
Stannade 3 nätter
The hotel is great, clean, very conveniently located. Very good breakfast. The staff is friendly and attentive. The rooms are very small, but that’s true for all of Tokyo. The gym is small, but they squeezed many machines in there, so it is very usable. However, the two negatives completely destroy any chance I will stay again there: 1) The smaller issue is that the gym only opens at 7am, means, it is packed to the brim 7-8 - it should be 24/7 or at least start at 6am. 2) Internet is horribly, unacceptably slow. This is a deal-breaker: in the modern age in a 5-star hotel you cannot take a zoom call, you cannot remote desktop into work machines, you can’t even place traded on Interactive Brokers, that’s how slow it is. Just a disgrace in our day and age.
The hotel is great, clean, very conveniently located. Very good breakfast. The staff is friendly and attentive. The rooms are very small, but that’s true for all of Tokyo. The gym is small, but they squeezed many machines in there, so it is very usable. However, the two negatives completely destroy any chance I will stay again there: 1) The smaller issue is that the gym only opens at 7am, means, it is packed to the brim 7-8 - it should be 24/7 or at least start at 6am. 2) Internet is horribly, unacceptably slow. This is a deal-breaker: in the modern age in a 5-star hotel you cannot take a zoom call, you cannot remote desktop into work machines, you can’t even place traded on Interactive Brokers, that’s how slow it is. Just a disgrace in our day and age.
8
Chanyong
23 dec. 2025
·
Stannade 1 natt
The view from the room is changing because of the building construction. I stayed 20th floor so I thought it was high enough to enjoy the city view. But there were a huge building in front of my view so I just enjoyed the construction view. And the hotel room starts from 19th floor so I stayed very low floor from this building. It's little different with the contents of the official homepage information. If someone expect to enjoy the city view you should check more higher floor. The rest of everything was perfect.
The view from the room is changing because of the building construction. I stayed 20th floor so I thought it was high enough to enjoy the city view. But there were a huge building in front of my view so I just enjoyed the construction view. And the hotel room starts from 19th floor so I stayed very low floor from this building. It's little different with the contents of the official homepage information. If someone expect to enjoy the city view you should check more higher floor. The rest of everything was perfect.
10
Michael
31 mars 2025
·
Stannade 3 nätter
Very clean. Our room on the 31st floor was newly renovated and the king bed was huge. The view was amazing looking out on the city and Mount Fuji. The hotel employees were always helpful.
Very clean. Our room on the 31st floor was newly renovated and the king bed was huge. The view was amazing looking out on the city and Mount Fuji. The hotel employees were always helpful.
10
Sarah
17 aug. 2025
·
Stannade 2 nätter
Very good hotel, great location and amenities/restaurants. Rooms a bit dated but incredible views.
Very good hotel, great location and amenities/restaurants. Rooms a bit dated but incredible views.
10
Serguei
9 mars 2025
·
Stannade 7 nätter
Very nice and comfortable hotel. Good sized room and bathroom. Courteous staff. Good dining options at the hotel and nearby. Very close to the train station but not too close. The only downside is that the WiFi was annoying, disconnecting every day and was hard to reconnect.
Very nice and comfortable hotel. Good sized room and bathroom. Courteous staff. Good dining options at the hotel and nearby. Very close to the train station but not too close. The only downside is that the WiFi was annoying, disconnecting every day and was hard to reconnect.
10
Mario
24 sep. 2025
·
Stannade 4 nätter
Located conveniently near Shibuya Station, with great views in upper rooms and fantastic breakfast options. My room was impeccable, with lots of easy to use tech and comfort amenities.
Located conveniently near Shibuya Station, with great views in upper rooms and fantastic breakfast options. My room was impeccable, with lots of easy to use tech and comfort amenities.
10
David
31 mars 2025
·
Stannade 4 nätter
Big room for Tokyo in a fun neighborhood. MASSIVE King+ bed (like 8’ wide). A mix of business and tourist. Right next to SHIBUYA station making it easy to get around
Big room for Tokyo in a fun neighborhood. MASSIVE King+ bed (like 8’ wide). A mix of business and tourist. Right next to SHIBUYA station making it easy to get around
10
Breanna
1 dec. 2025
·
Stannade 9 nätter
We had a beautiful view of Mt.Fuji every single morning of our trip!! Rooms were very spacious with a full closet. The turn down service was such a special added touch.
We had a beautiful view of Mt.Fuji every single morning of our trip!! Rooms were very spacious with a full closet. The turn down service was such a special added touch.
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Service
Servicen lovordas i stor utsträckning som professionell, uppmärksam och artig med hjälpsam concierge och omtänksam assistans. En minoritet rapporterade inkonsekventa eller otrevliga interaktioner och sporadiska kommunikationsproblem.
Relaterade gästrecensioner
10
glenda
30 juli 2025
·
Stannade 4 nätter
My heart is full of gratitude to all your staffs. Not only for going extra miles to arranged the shipment of my lost cellphone bag that I left in the room upon check out and also for your quick respond when my daughter got high fever during our second night when I requested for a thermometer. We felt very safe and cared truly during and even after our stay. it was a long journey for us as first time tourists , physically exhausting , but you made everything worry free and luxurious for us. The high end amenities and complementaries were always checked and refilled daily. Thank you most especially to Ms. Mae and to the chief operating Officer of Housekeeping for your outstanding customer service. I love your hotel even more for your help. The complimentary lounge was also very nice ,well kept and relaxing , the staffs were always very attentive and accommodating as well. Looking forward to stay in your hotel again and hoping you will have more guests to stay to experience "True Luxury Service " from your extraordinary staffs. Your customer service was far beyond any 5 star hotels I stayed in around the world.
My heart is full of gratitude to all your staffs. Not only for going extra miles to arranged the shipment of my lost cellphone bag that I left in the room upon check out and also for your quick respond when my daughter got high fever during our second night when I requested for a thermometer. We felt very safe and cared truly during and even after our stay. it was a long journey for us as first time tourists , physically exhausting , but you made everything worry free and luxurious for us. The high end amenities and complementaries were always checked and refilled daily. Thank you most especially to Ms. Mae and to the chief operating Officer of Housekeeping for your outstanding customer service. I love your hotel even more for your help. The complimentary lounge was also very nice ,well kept and relaxing , the staffs were always very attentive and accommodating as well. Looking forward to stay in your hotel again and hoping you will have more guests to stay to experience "True Luxury Service " from your extraordinary staffs. Your customer service was far beyond any 5 star hotels I stayed in around the world.
8
Sahar
28 nov. 2025
·
Stannade 1 natt
Good location, clean spacious rooms. However the hotel front desk who checked us in were not friendly at all.
Good location, clean spacious rooms. However the hotel front desk who checked us in were not friendly at all.
10
Alice
27 okt. 2025
·
Stannade 5 nätter
Excellent and fast service
Excellent and fast service
6
Jason
30 juni 2025
·
Stannade 3 nätter
For such a great hotel, the staff was very hit or miss. Some we're very welcoming and some just seemed rude unfortunately. I would think it would have been more consistent.
For such a great hotel, the staff was very hit or miss. Some we're very welcoming and some just seemed rude unfortunately. I would think it would have been more consistent.
2
Karman Duff
24 juni 2024
·
Stannade 4 nätter
We’ve booked 4 nights and had no air conditioning for 3 nights. We’ve prepaid all the fees and was required to pay for additional fee when checked out. I asked the hotel staff to explain what the fee it is and he didn’t want to explain at all. Most importantly, I still paid and asked for receipts, the hotel staff refused. It’s my first time to experience such bad hotel service like this in Japan. This male hotel staff was very rude ans impolite. This is definitely not a 5 stars hotel service, it’s less than 1 star for sure.
We’ve booked 4 nights and had no air conditioning for 3 nights. We’ve prepaid all the fees and was required to pay for additional fee when checked out. I asked the hotel staff to explain what the fee it is and he didn’t want to explain at all. Most importantly, I still paid and asked for receipts, the hotel staff refused. It’s my first time to experience such bad hotel service like this in Japan. This male hotel staff was very rude ans impolite. This is definitely not a 5 stars hotel service, it’s less than 1 star for sure.
10
Marilou
26 sep. 2025
·
Stannade 1 natt
Staff provided excellent service. They were all very helpful.
Staff provided excellent service. They were all very helpful.
10
Steve
25 nov. 2025
·
Stannade 4 nätter
This was an incredibly wonderful welcome to Japan. I could not express enough how this is the most amazing hotel I have ever had the pleasure of staying in. The staff were professional, courteous, attentive (without being intrusive) and just perfect. This applies to every single member of the staff from the attendants outside guiding traffic in to check out and everyone in between. The hotel cleanliness and quality as well as the food were just as perfect. I am very picky on cleanliness and this was definitely a 10/10. Next time I am in Tokyo, this will be where I stay again.
This was an incredibly wonderful welcome to Japan. I could not express enough how this is the most amazing hotel I have ever had the pleasure of staying in. The staff were professional, courteous, attentive (without being intrusive) and just perfect. This applies to every single member of the staff from the attendants outside guiding traffic in to check out and everyone in between. The hotel cleanliness and quality as well as the food were just as perfect. I am very picky on cleanliness and this was definitely a 10/10. Next time I am in Tokyo, this will be where I stay again.
8
Ashish
22 aug. 2025
·
Stannade 8 nätter
The location is amazing, food on site was amazing. House keeping staff was amazing. The only negative was the concierge staff. They were not very helpful and a bit rude. Not what you expect from a 5 star hotel where we paid more than the Peninsula Tokyo! I would say this is a 4 star hotel with 5 star ambitions but it's not there yet.
The location is amazing, food on site was amazing. House keeping staff was amazing. The only negative was the concierge staff. They were not very helpful and a bit rude. Not what you expect from a 5 star hotel where we paid more than the Peninsula Tokyo! I would say this is a 4 star hotel with 5 star ambitions but it's not there yet.
6
Alberto
9 okt. 2025
·
Stannade 3 nätter
Hotel is very nice need more English speaking. And better way to treat a guest
Hotel is very nice need more English speaking. And better way to treat a guest
10
Gary
6 okt. 2025
·
Stannade 2 nätter
I had a great stay at this hotel. Views from the room were great. What really made this stay great was the staff. After check in, someone escorted me to the elevator, pushed the button, and waited until the door closed with a deep bow and an Arigato gozaimasu. When I was leaving I inquired about where to catch the shuttle bus to Haneda airport and someone walk my luggage down the elevator with me and walked me to the bus stop managing my luggage the whole way. Little things like this made their level of hospitality memorable.
I had a great stay at this hotel. Views from the room were great. What really made this stay great was the staff. After check in, someone escorted me to the elevator, pushed the button, and waited until the door closed with a deep bow and an Arigato gozaimasu. When I was leaving I inquired about where to catch the shuttle bus to Haneda airport and someone walk my luggage down the elevator with me and walked me to the bus stop managing my luggage the whole way. Little things like this made their level of hospitality memorable.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Centralt läge i Shibuya, en kort promenad till Crossing och Shibuya Station, vilket gör tåg- och flygförbindelser enkla, samtidigt som närområdet känns lugnare än de mest trafikerade gatorna.
Relaterade gästrecensioner
10
glen
18 aug. 2025
·
Stannade 4 nätter
Great location
Great location
10
anne.lise
24 maj 2025
·
Stannade 3 nätter
Parfait situé à 3 mn à pied de la gare,à 5 mn du carrefour mythique de Shibuya. Hôtel bien insonorisé et une vue époustouflante au 24 ème étage. Correspond tout à fait à la description.
Parfait situé à 3 mn à pied de la gare,à 5 mn du carrefour mythique de Shibuya. Hôtel bien insonorisé et une vue époustouflante au 24 ème étage. Correspond tout à fait à la description.
10
Edwin
19 mars 2025
·
Stannade 2 nätter
Excellent amenities, fantastic location, beautiful views
Excellent amenities, fantastic location, beautiful views
10
Frank
12 okt. 2025
·
Stannade 1 natt
Great room with a view, good restaurants, excellent staff -- in particular the concierge! I always stay here when in Tokyo because it is close to Shibuya station for trains and metro -- and also for the NEX (Narita Express) train from Narita Airport -- only 60 mins compared to 2-2.5 hour taxi or bus ride.
Great room with a view, good restaurants, excellent staff -- in particular the concierge! I always stay here when in Tokyo because it is close to Shibuya station for trains and metro -- and also for the NEX (Narita Express) train from Narita Airport -- only 60 mins compared to 2-2.5 hour taxi or bus ride.
10
Gustavo
13 aug. 2025
·
Stannade 4 nätter
Our stay at Cerulean Tower Tokyu Hotel was simply outstanding. The location could not be more perfect — right in the heart of Shibuya, steps away from the famous crossing, endless restaurants, shopping, and train connections to anywhere in Tokyo. The cleanliness was impeccable, with every corner of the hotel and our room spotless and well maintained. It truly made our stay feel comfortable and stress-free. The staff were incredibly attentive, always ready to assist with directions, recommendations, and anything we needed, all with genuine warmth and professionalism. If you want unbeatable convenience, exceptional service, and top-tier cleanliness, Cerulean Tower Tokyu Hotel is the place to stay in Tokyo. We would gladly return without hesitation.
Our stay at Cerulean Tower Tokyu Hotel was simply outstanding. The location could not be more perfect — right in the heart of Shibuya, steps away from the famous crossing, endless restaurants, shopping, and train connections to anywhere in Tokyo. The cleanliness was impeccable, with every corner of the hotel and our room spotless and well maintained. It truly made our stay feel comfortable and stress-free. The staff were incredibly attentive, always ready to assist with directions, recommendations, and anything we needed, all with genuine warmth and professionalism. If you want unbeatable convenience, exceptional service, and top-tier cleanliness, Cerulean Tower Tokyu Hotel is the place to stay in Tokyo. We would gladly return without hesitation.
10
adlina
4 sep. 2025
·
Stannade 1 natt
Very centrally located
Very centrally located
10
Sandhya
15 sep. 2024
·
Stannade 4 nätter
Lovely hotel near shibuya crossing . ( short walk away ) Clean rooms , excellent service . Access to many shops and nearby restaurants . Convenient area to stay to reach different suburbs of Tokyo .
Lovely hotel near shibuya crossing . ( short walk away ) Clean rooms , excellent service . Access to many shops and nearby restaurants . Convenient area to stay to reach different suburbs of Tokyo .
10
Qing
28 aug. 2025
·
Stannade 4 nätter
Great hotel with view! Short walking distance to the subway station and Shibuya crossing. Friendly staff and great check-in experience. The staff immediately took over the luggage and provided a cold towel on a very hot day! Very thoughtful!
Great hotel with view! Short walking distance to the subway station and Shibuya crossing. Friendly staff and great check-in experience. The staff immediately took over the luggage and provided a cold towel on a very hot day! Very thoughtful!
10
Pui Chuen
1 sep. 2025
·
Stannade 4 nätter
Hotel area is quite and nice. Few minutes walking to central Shibuya for food and shop.
Hotel area is quite and nice. Few minutes walking to central Shibuya for food and shop.
10
Linda
6 nov. 2025
·
Stannade 2 nätter
What a fantastic hotel to start our stay in Japan. The location in Shibuya was perfect. Near the Shibuya scramble and plenty of sights. Also near Shibuya station. The staff were excellent and the amenities top notch. We loved our room on the 28th floor. The view was amazing and the spacious room was located on the corner of the building looking towards the scramble and also towards Fuji. Nothing to complain about.
What a fantastic hotel to start our stay in Japan. The location in Shibuya was perfect. Near the Shibuya scramble and plenty of sights. Also near Shibuya station. The staff were excellent and the amenities top notch. We loved our room on the 28th floor. The view was amazing and the spacious room was located on the corner of the building looking towards the scramble and also towards Fuji. Nothing to complain about.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Frukosten och maten på plats är populära, med variation och kvalitet noterad och en takbar som erbjuder utmärkt utsikt. Flera gäster tyckte dock att frukostbuffén var genomsnittlig eller under förväntningarna.
Relaterade gästrecensioner
10
Dai
14 nov. 2024
·
Stannade 2 nätter
全てにおいて完璧でした。ただ、ビュッフェスタイルの朝食は他のホテルに比べたら、ちょっと残念だと思います。もうちょっと頑張ってください。
全てにおいて完璧でした。ただ、ビュッフェスタイルの朝食は他のホテルに比べたら、ちょっと残念だと思います。もうちょっと頑張ってください。
10
Virginia
23 nov. 2025
·
Stannade 4 nätter
Beautiful property in convenient location walkable to train station, restaurants and shopping. Friendly helpful staff. Breakfast buffet was excellent.
Beautiful property in convenient location walkable to train station, restaurants and shopping. Friendly helpful staff. Breakfast buffet was excellent.
10
Rocio
12 sep. 2025
·
Stannade 6 nätter
Had a great stay! The view from the top floor bar was excellent. Drinks and Sushi at hotel were great as well! Rooms were clean, spacious bathroom, and noise was minimal could not hear tv or voices in other rooms or hallway. Would absolutely stay again!
Had a great stay! The view from the top floor bar was excellent. Drinks and Sushi at hotel were great as well! Rooms were clean, spacious bathroom, and noise was minimal could not hear tv or voices in other rooms or hallway. Would absolutely stay again!
10
Kate
10 okt. 2025
·
Stannade 3 nätter
Genuinely one of the best hotels I've ever stayed at. The location is great for exploring the city, the room was beautifully clean and comfortable, the view from the higher floors (including from the bar) is stunning at night time, and the Japanese breakfast is truly amazing - but the main thing that sets this hotel apart is the staff. Everyone we interacted with was so friendly and helpful and put such care into ensuring we had a special experience. We will be staying here again when we come back to Tokyo, and would highly recommend to others!
Genuinely one of the best hotels I've ever stayed at. The location is great for exploring the city, the room was beautifully clean and comfortable, the view from the higher floors (including from the bar) is stunning at night time, and the Japanese breakfast is truly amazing - but the main thing that sets this hotel apart is the staff. Everyone we interacted with was so friendly and helpful and put such care into ensuring we had a special experience. We will be staying here again when we come back to Tokyo, and would highly recommend to others!
6
Maty
30 dec. 2025
·
Stannade 6 nätter
The neighbourhood is not family-friendly. The breakfast is well below standard.
The neighbourhood is not family-friendly. The breakfast is well below standard.
10
Caroline
9 okt. 2025
·
Stannade 2 nätter
Truly impressive hotel. From the moment our cab pulled up the staff were very attentive and helpful, including a very informative concierge and porter who were willing to go above and beyond to meet our needs. The hotel is right next to the subway and many dining and shopping options. The gym and pool were also fantastic with many other third party services such as acupuncture and spas on site. There is an easy airport bus service that’s picks up at the hotel going to both Tokyo area airports. Lastly, the food options onsite were incredible, and the swanky rooftop bar on the 40th floor offers one of the best views of the city. Would absolutely stay here again on our next visit!
Truly impressive hotel. From the moment our cab pulled up the staff were very attentive and helpful, including a very informative concierge and porter who were willing to go above and beyond to meet our needs. The hotel is right next to the subway and many dining and shopping options. The gym and pool were also fantastic with many other third party services such as acupuncture and spas on site. There is an easy airport bus service that’s picks up at the hotel going to both Tokyo area airports. Lastly, the food options onsite were incredible, and the swanky rooftop bar on the 40th floor offers one of the best views of the city. Would absolutely stay here again on our next visit!
10
Christy
24 mars 2025
·
Stannade 7 nätter
Accommodations were what you would expect from luxury hotel. All the staff were excellent and very attentive! Able to do anything you needed! Breakfast buffet was excellent and had a great mix of western and Japanese food! I highly recommend this hotel!
Accommodations were what you would expect from luxury hotel. All the staff were excellent and very attentive! Able to do anything you needed! Breakfast buffet was excellent and had a great mix of western and Japanese food! I highly recommend this hotel!
8
KIM HO
12 okt. 2025
·
Stannade 3 nätter
The room size is relatively large in Tokyo. The free drink in the fridge is an extra and they refill it everyday. It is excellent that it has an indoor pool and it opens till 10pm. The breakfast is average except that the food refills very slow.
The room size is relatively large in Tokyo. The free drink in the fridge is an extra and they refill it everyday. It is excellent that it has an indoor pool and it opens till 10pm. The breakfast is average except that the food refills very slow.
10
annie
8 okt. 2025
·
Stannade 5 nätter
Wouldn’t hesitate to recommend this hotel. Staff and service amazing. The top floor restaurant/bar has stunning views of Tokyo. I will stay there again for sure on next visit.
Wouldn’t hesitate to recommend this hotel. Staff and service amazing. The top floor restaurant/bar has stunning views of Tokyo. I will stay there again for sure on next visit.
6
Jose
23 maj 2025
·
Stannade 2 nätter
Breakfast Buffet was terrible and service as well
Breakfast Buffet was terrible and service as well
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
10
Mikael
11 apr. 2026
·
Stannade 6 nätter
Toppen
Toppen
10
Marina
10 apr. 2026
·
Stannade 4 nätter
Vänlig, serviceinriktad personal -toppen betyg! Vi blev uppgraderade till ännu bättre rum, utsikt över staden kunde inte bli bättre. Mycket bekväm säng, rent och fräscht. Toaletten med alla sina knappar är upplevelse för sig själv. Vi har lovat oss själva komma tillbaka. 10 av 10 på alla punkter! Varm rekommendation.
Vänlig, serviceinriktad personal -toppen betyg! Vi blev uppgraderade till ännu bättre rum, utsikt över staden kunde inte bli bättre. Mycket bekväm säng, rent och fräscht. Toaletten med alla sina knappar är upplevelse för sig själv. Vi har lovat oss själva komma tillbaka. 10 av 10 på alla punkter! Varm rekommendation.
10
Hans
21 mars 2026
·
Stannade 5 nätter
Allt var bra!
Allt var bra!
4
Pehr
18 jan. 2026
·
Stannade 5 nätter
Inte det vi förväntade oss. Sämre än väntat.
Inte det vi förväntade oss. Sämre än väntat.
10
Bo
8 dec. 2025
·
Stannade 1 natt
Otroligt trevlig och tillmötesgående personal. Rummet på topp!
Otroligt trevlig och tillmötesgående personal. Rummet på topp!
Shibuya-ku, Sakuragaokacho 26-1, Sakuragaokacho, Tokyo, Japan
Läge
Mitt i Tokyo ligger Cerulean Tower Tokyu Hotel, en knapp fem minuters bilfärd från Shibuya Crossing och National Stadium. Detta hotell i lyxstil ligger 4,9 km från Tokyo Tower och 6,1 km från Kejserliga palatset.
Shibuya Crossing(0.3 miles)
Shibuya Scramble Square(0.3 miles)
Shibuya Sky(0.3 miles)
Kärlekshotellkullen(0.5 miles)
Yoyogi National Gymnasium(0.9 miles)
Yoyogi-parken(1 miles)
Undrar du något?
Omedelbara AI-svar är baserade på hotellinformation
Personalen i receptionen välkomnar gästerna vid ankomst. Kontakta boendet med hjälp av informationen i bokningsbekräftelsen om du har några frågor. Informationen från boendet kan ha översatts med automatiska översättningsverktyg. Boendets Executive Lounge kommer att vara stängd från 7 maj till 13 december 2026 på grund av renovering. Loungetjänsten kommer att vara tillgänglig på en annan plats under denna tid. Frukost ingår ej i frukostpriset för barn 0–5 år som bor utan kostnad.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort och kontanter.
- Kontantfria transaktioner erbjuds
- På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare, rökdetektor och säkerhetssystem.
- Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.
- Executive Lounge är öppen 07.00–10.30 för frukost, 10.30–20.00 för te, 14.00–16.00 för eftermiddagste, 17.30–19.30 för cocktailar och 19.30–20.30 för en drink.
- Gäster under 18 år får inte vistas i executive-loungen.
- Förhandsbokningar krävs för spabehandlingar. Bokningar kan göras genom att kontakta detta hotell innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
- Upp till 2 barn, 5 år eller yngre, bor gratis i förälders eller vårdnadshavares rum om inga extrasängar används.
- Japans departement för hälsa, arbetsmarknad och välfärd kräver att alla internationella besökare uppger passnummer och nationalitet när de registrerar sig på ett boende av något slag (värdshus, hotell, motell osv.). Dessutom måste boendets ägare ta fotokopior av passen för alla gäster som registrerar sig och arkivera dessa kopior.
- En del anläggningar kan ha begränsad tillgänglighet. Gäster kan kontakta receptionen för mer information med hjälp av kontaktinformationen i bokningsbekräftelsen.
- Höjdbegränsning gäller för parkering.
- Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
- Observera att vissa boenden inte tillåter gäster med tatueringar att använda boendets allmänna bad.
- Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).
- Avgift för komplett frukost: JPY 4200–4200 för vuxna och JPY 2100–4200 för barn (ungefärligt pris)
- Parkeringsavgift: JPY 4000 per natt
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
Parkering
Flygplatstransfer
Restaurang
Business center
Rumservice
Kemtvätt
Tjänster
Business center
Kemtvätt
Barnvaktsservice
Städning
Bankettinrättningar
Valutaväxling
Värdeförvaring
Bagageförvaring
Självtvätt
24-Hour Front Desk
Concierge Services
Parkering
Parkering
Flygplatstransfer
Parking Onsite
Allmänt
Rumservice
Restaurang
Rökfria rum
Bastu
Massage
Frisörsalong
Kroppsbehandlingar
Ansiktsbehandling
Frukost på rummet
Familjerum
Wheelchair Accessible (Limited)
Aktiviteter
Trädgård
Fitness Center (nearby)
Internet
Gratis wi-fi