Name: Hotel Sercotel Alfonso VI
Address: Cuesta de los Capuchinos 2, Toledo, Castilla - La Mancha, Spain, Toledo, Toledo Province, ES
Price range: US$95–US$417 per night
Rating: 8.55

What guests think

Hotel Sercotel Alfonso VI earns praise for its unbeatable old town location by the Alcázar and many rooms with standout views, while travelers also note spacious interiors with traditional decor and a generally solid breakfast and helpful staff.

Recurring downsides include weak in-room Wi-Fi, dated or awkward bathrooms, temperature control and A/C problems, and occasional noise or renovation disruption. Service is often friendly and efficient, though a few guests report indifferent or unhelpful reception and slow breakfast replenishment. Expect a characterful stay with standout views, balanced by some practical compromises.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Discounted parking is available in nearby garages and many find it convenient, though reaching the hotel or parking can be tricky due to old town restrictions. Common areas have historic charm but some spaces feel dated, and a few stays noted renovation noise.

Related guest reviews

10

Cesar

23 Mar 2024

·

Stayed 2 nights

Excellent location, spacious, had 4 beds, unlike other locations that uses sofa beds to accommodate 4, parking lot next to hotel

10

GORDON

7 Jul 2025

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Stayed 1 night

Great hotel in a perfect location for visiting Toledo. Discounted parking next door. Park with terrific views 2 minutes away. Loved it.

10

Gilberto

18 Sept 2024

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Stayed 1 night

The hotel is super well located, with a variety of facilities in the surrounding area. Parking is just around the corner. In case of another type of transportation such as taxi or buses, they are in front of the hotel periodically. A spectacular place.

8

Lesley

23 Sept 2025

·

Stayed 1 night

Great location,easy access to car park. Nice breakfast.

8

Jose V

8 May 2024

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Stayed 2 nights

Wonderful hotel close to everything. Easy to get around. Parking close by. Wonderful view of Alcazar. Pleasant staff.

4

Sacha

27 Feb 2025

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Stayed 2 nights

The hôtel is under complete renovation with heavy work from 7:30 AM to 7 PM making it impossible to relax and stay in the hôtel during this hours. Internet does not work in room, breakfast is very poor, the worst hôtel I have been in Toledo.

10

Maia

15 Sept 2025

·

Stayed 1 night

The property is very well located next to the Alcazar, Plaza Zocodover and lots of eating and shopping places. The hotel manager told us it was fine for us to use our US handicap placard to park in the handicap spots next to the hotel. Otherwise the hotel offers discounted parking at the 2 parking lots nearby.

10

Brian

31 Oct 2024

·

Stayed 1 night

Great location in the center of the old city, ypu can walk everywhere. There is a lot of steep streets, so wear comfortable shoes. Reduced parking available at three garages near the hotel. Hotel was just what we needed, a place to crash for the night after exploring the city all day. Great shower. We slept double in one of the huge twin beds.

8

Isidra Maria

23 Sept 2025

·

Stayed 2 nights

Áreas comunes necesita actualizar decoración

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10

Abdul

23 Apr 2025

·

Stayed 1 night

Right next to the Alcazar. Very much in the middle of action. The second floor common area looks like a castle. Rooms are a bit small but nice and comfortable. Buffet was excellent. Parking is a bit tricky.

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Cleanliness

Many guests describe rooms and bathrooms as clean or spotless. However, several report lapses such as dusty floors, dirty bathrooms, hairs or insects, and occasional paint smells.

Related guest reviews

6

Eileen

1 Jul 2024

·

Stayed 1 night

Should be clean! Bathroom was dirty. Floors were dusty. Please update.

4

Jose Aurelio

27 Aug 2023

·

Stayed 1 night

Nada más llegar servicio de la recepcionista fatal. La señorita fue muy impertinente. El estado de la habitación no era de un hotel de 4 estrellas. El lavabo estaba atascado. La bañera estaba pintada en algunas zonas, pintura que se estaba levantando, el agua se salía en cantidades considerables, tuvimos que poner varias toallas. Apareció una cucaracha viva en la habitación. No había enchufes junto a las mesillas. Situación del hotel perfecta. Instalaciones comunes del hotel bien y desayuno bien

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8

Juan Carlos

11 Nov 2025

·

Stayed 2 nights

Habitaciónes reformadas y muy amplias, baños impecables, muy bien situado, frente a el Alcazar

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10

Leslie paola

4 Apr 2023

·

Stayed 2 nights

Increíble muy cerca de todo el Hotel súper limpio

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10

Laura

3 Nov 2025

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Stayed 1 night

Todo increíble, las habitaciones limpias, comodas y el desayuno también.

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6

C

5 Jul 2025

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Stayed 4 nights

This property is okay for short stays like 1to 3days. Says, 2 free bottled water but you have to ask for it. Breakfast is okay. There's no gluten free. They have salmon...but if you come in late it will be gone! There were little flies in our room 309.. we think it's coming from the bathroom drain. The safe box in our room is not working, told the front desk.. but we were told it doesn't work... there good restaurant closeby...we liked La Cave, Go>Alcazar Tapas Restorante Toledo.

10

ROBERTO CARLOS

24 Sept 2025

·

Stayed 1 night

Excelente servicio, el personal muy amable, las habitaciones impecables.

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8

Edward

27 Jun 2024

·

Stayed 2 nights

Nice hotel but AC didn't work first night and part of the 2nd. Floors seemed dirty and soap pump dispensers didn't work. Front desk person in the mornings was a little indifferent, but I find that common in Spain with service personnel!

10

MARIBEL

1 Jun 2025

·

Stayed 1 night

Buena ubicación . Comodo, limpio y excelente atención. Desayuno completo! Lo recomiendo

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Rooms

Rooms are often spacious with balconies and panoramic views, featuring traditional decor; some are small or feel dated. Recurring issues include weak in-room Wi-Fi, temperature control and A/C problems, limited soundproofing, and awkward bath/shower layouts.

Related guest reviews

4

Ercole

1 Nov 2025

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Stayed 3 nights

Noisy room, wifi signal not reaching the room, a few issues with the room. Breakfast ok

6

Rafael

24 Sept 2023

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Stayed 1 night

A/C worked as a heating even though the electricity key was off.....the room was a sauna (the outside weather was 20°C.....the clerk did not change the room until we insist at 1am......we were tired but he did not care

6

Robert

27 Jul 2025

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Stayed 3 nights

Hotel is in prime location in Old Town. Two things, the room was awesomely big but the A/C was very poor, I had to sleep shirtless, which it is uncomfortable to me. The other aspect that I did not like was the fact of half for room, which means your need to carry your luggage down/up. Breakfast is very good. The room was quiet, the bathroom was very clean and well furnished. I recommend but the A/C is a must to improve.

10

Anthony

9 Nov 2025

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Stayed 1 night

The hotel is very well located at the top of the hill. Our room and terrace had an amazing view of the cathedral. The room was clean and very comfortable. Breakfast included a wide variety tasty choices. If we ever come back to Toledo this is where we’d stay.

10

Stephen

26 Nov 2023

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Stayed 2 nights

Fantastic balcony in room overlooking cathedral.

8

Mariana

27 Apr 2024

·

Stayed 1 night

No tuvimos internet en la habitación y no lo arreglaron.

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10

Fernando

3 Aug 2025

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Stayed 1 night

This was a very nice surprise, I was expecting a much more modest accomodation. Location is wonderful, right in front of the Alcazar. Spacious room, lots of light, great view of Toledo, clean bathroom, good breakfast. This is really a great deal for the money, good for long or short stay.

2

Mark

17 Feb 2025

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Stayed 1 night

3 things you expect when you book a hotel. A sleep . A shower . Cleanliness . We got none of the 3 at this hotel !!! If you like to listen to the conversations of the people next door till after 2am and no soundproofing - book this hotel !!! If you like not getting a shower as no hot water in the morning - book this hotel !!! If you like finding big hairs belonging to someone else while standing in your shower - book this hotel . If you then complain to Expedia , request a refund and they then get no reply from the Hotel …despite numerous attempts …then book this hotel !!!! Am about to escalate to Expedia mgmt and my bank …to get my money back. Oh - also no info in advance to advise the hotel is being refurbished and your room might stink of paint …. A disgrace !!!

8

Lynn

17 Jun 2024

·

Stayed 2 nights

We enjoyed our stay at the Hotel Sercotel Alfonso VI for two nights. The check-in was easy. We loved the size of the room, the linens, and nice view of the city. The location is in the center of town across the street from the Alcazar and one block from the main plaza. Our room was very large with a separate bath with toilet, 2 sinks, and combined tub and shower. The combined tub and shower was not very useful in our view. You had to go up 3 steps to the edge of the circular tub and the tub was very large and naturally slippery. The shower head was located 6 feet above the center of the tub and was awkward to use due to the slippery tub surface. The breakfast room had an elaborate medieval court style and the breakfast choices were standard continental fare. They had a fresh squeezed orange juice machine which I liked. You have to use a machine for coffee and the portions are small, so you need to return several times if you want several cups. I think this is probably one of the better hotels in Toledo, and I would definitely consider staying here again.

10

Christina

25 Dec 2024

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Stayed 2 nights

Stayed two nights in December. We had a balcony room facing the street, but it was still super quiet and we’re not disturbed by outside noise. Large room with plenty of space for luggage. Would stay again.

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Service

Staff are frequently friendly and helpful, with generally smooth check-in and check-out. A minority report indifferent or rude reception and slow responses to issues or third-party complaints.

Related guest reviews

4

Jose Aurelio

27 Aug 2023

·

Stayed 1 night

Nada más llegar servicio de la recepcionista fatal. La señorita fue muy impertinente. El estado de la habitación no era de un hotel de 4 estrellas. El lavabo estaba atascado. La bañera estaba pintada en algunas zonas, pintura que se estaba levantando, el agua se salía en cantidades considerables, tuvimos que poner varias toallas. Apareció una cucaracha viva en la habitación. No había enchufes junto a las mesillas. Situación del hotel perfecta. Instalaciones comunes del hotel bien y desayuno bien

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2

Ronny

4 May 2023

·

Stayed 2 nights

I left a bag with clothes. We have sent emails and try to call them with no reply from them what so ever. I am trying to recuperate it but they really don't care. I would not recommend this hotel to family and friends.

10

JOSE

6 Nov 2025

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Stayed 1 night

Buena ubicación, staff muy amable, el desayuno muy variado. Excelente opción para quedarse en Toledo.

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10

Thomas

2 Apr 2024

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Stayed 1 night

The staff were wonderful and the breakfast was delicious.

10

Helen Barbara

9 Jul 2025

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Stayed 5 nights

The views from our room were spectacular. We enjoyed sitting on the deck off our room in the mornings. Veronica at the front desk was VERY helpful and so nice to work with,

8

Sarah

17 Jun 2023

·

Stayed 3 nights

Our room was spacious with a beautiful view. Hotel decor was unique. Bedroom amenities were fine. We had a nice breeze and were able to sleep with the windows open. Front desk staff was not very welcoming or great at showing hospitality. Wouldn't check us in even 1 minute prior to the 2pm mark. I highly doubt the cleaning crew were in the room until 2pm exactly. They showed no interest or initiative to even check, even though we had been traveling for almost 24 hours at that point. We eventually fell asleep on the couches in their lobby. So, if you're looking for great hospitality and service find somewhere else. But the rooms, location and building was absolutely fine.

4

daniel

11 Sept 2025

·

Stayed 2 nights

Deception totale, accueil exécrable. Personnel, dont une petite brune en particulier, jeune très désagréable au possible. Chambre propre mais passé 5 heures douches froide !

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10

Terry

16 Nov 2023

·

Stayed 1 night

Extremely helpful front desk. Good location. Would stay there again.

10

Jodie

1 Jul 2024

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Stayed 2 nights

This is our favorite hotel in Toledo. Right across from Alcazar. Super charming. Excellent service. Wonderful breakfast. Super location!

10

Azadeh

23 Jul 2025

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Stayed 1 night

Such a great hotel overall! The room was clean and spacious—we absolutely loved it. The location was excellent and the breakfast was great as well. The only downside was that the staff didn’t seem very friendly, which was a bit disappointing. Otherwise, a wonderful stay.

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Location

Exceptionally central next to the Alcázar, Plaza Zocodover and the cathedral, ideal for walking and sightseeing. Note the steep hills and some guests found vehicle access or parking approaches confusing.

Related guest reviews

10

GORDON

7 Jul 2025

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Stayed 1 night

Great hotel in a perfect location for visiting Toledo. Discounted parking next door. Park with terrific views 2 minutes away. Loved it.

8

Lesley

23 Sept 2025

·

Stayed 1 night

Great location,easy access to car park. Nice breakfast.

10

Olafur

10 Nov 2024

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Stayed 2 nights

Great location. Helpful, friendly and nice staff both in reseption and resturant. Breakfast was very good. The bar was not open during our stay but we managed quite ok in other places 😀. Had a bit of trouble getting to the hotel due street restriction but managed,in couple of tries, to find my parking place which is close to the hotel. We enjoyed our stay in Toledo and we can recommend this hotel.

8

Shinichi

23 Nov 2024

·

Stayed 2 nights

トレドの旧市街の中（アルカサル城の目の前）にあり、トレド駅からのタクシーが横付けできる便利な場所にありました。トレド旧市街の一番高い所にあるので、ホテルに戻るには、いつも坂を上ることになり、散々歩いて疲れた体には、ちょっとキツイところもあります。ホテルは、建物自体が古く、歴史を感じました。夕食は、元々外で食べるつもりだったので不便さは感じませんでしたが、ホテルのレストランは、営業していなかったようです。

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10

Maia

15 Sept 2025

·

Stayed 1 night

The property is very well located next to the Alcazar, Plaza Zocodover and lots of eating and shopping places. The hotel manager told us it was fine for us to use our US handicap placard to park in the handicap spots next to the hotel. Otherwise the hotel offers discounted parking at the 2 parking lots nearby.

10

Susan

28 May 2024

·

Stayed 2 nights

This hotel is at the top of the hill where the Alcazar is located. Our room was at the back, with a balcony and delightful view. That said, it is a hill to descend to the Plaza Zocodovar and the sites and shopping area. We found it worth it, but those with difficulty walking may want to consider carefully. The entire old town is extremely hilly, so it was not limited to this hotel’s location.

10

Melissa

17 Dec 2024

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Stayed 1 night

Excellent location.

10

Brian

31 Oct 2024

·

Stayed 1 night

Great location in the center of the old city, ypu can walk everywhere. There is a lot of steep streets, so wear comfortable shoes. Reduced parking available at three garages near the hotel. Hotel was just what we needed, a place to crash for the night after exploring the city all day. Great shower. We slept double in one of the huge twin beds.

8

Arlene

3 Nov 2024

·

Stayed 1 night

Hotel Sercotel Alfonso VI is right by the Alcázar de Toledo, 4 minutes walk to the Plaza de Zocodover where all the tour groups seem to converge, and 5 minutes to the Toledo Cathedral. We came in via Renfe from the Railway Station, and we recommend taking a taxi to the hotel as it’s all uphill complete with stairs on cobbled streets should you decide to take the 24 minute walk. We checked in early to room 519, with a panoramic view of the city from our balcony. The room was big, spacious and quiet despite the hotel’s proximity to everything. The washroom facilities and the towels really need updating. All in all a very good stay!

10

Abdul

23 Apr 2025

·

Stayed 1 night

Right next to the Alcazar. Very much in the middle of action. The second floor common area looks like a castle. Rooms are a bit small but nice and comfortable. Buffet was excellent. Parking is a bit tricky.

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Dining

Breakfast is frequently praised as delicious, varied and abundant. A few guests found it basic or poorly replenished, mentioned coffee machine queues or noise, and noted limited special-diet options.

Related guest reviews

10

Penny

18 Sept 2024

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Stayed 1 night

We had a fantastic stay here - the staff were friendly, the room was lovely and had an excellent view. The included breakfast was incredible, and the location was as central to the ‘old town’ as you could be.

10

Pascal

2 May 2024

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Stayed 1 night

Idéalement placé à deux pas de l'Alcazar et du centre historique, l'hotel fait une belle place à l'histoire au niveau de la décoration Super petit déjeuner, pour prendre des forces avant d'aller découvrir cette superbe ville de Tolède

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4

Max

27 Jun 2025

·

Stayed 1 night

Duschstången satt inte fast i väggen. Fruktansvärt väsen i frukostmatsalen. Bröd som var gammalt. Brödkniven otroligt slö. Det tog ca 7-8 minuter att få kaffe pga av kö

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6

Paul

14 Oct 2024

·

Stayed 1 night

Amazing location, and lovely room, but noises carried inside the hotel so I was kept awake through the night. The breakfast should have been good, but food items were not kept topped up and only one coffee machine was working.

10

Lance

10 Jan 2025

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Stayed 1 night

One block from major town plaza.Best included breakfast in my multi-city trip.

10

Guillermo

21 Sept 2025

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Stayed 1 night

Such a beautiful all medieval decoration clean confortable beds the location is just perfect in front if the Castle.With a dreamy view. Breakfast very complete for 12 euros ll you need.

10

JOSE

6 Nov 2025

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Stayed 1 night

Buena ubicación, staff muy amable, el desayuno muy variado. Excelente opción para quedarse en Toledo.

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10

Jose

1 Jun 2025

·

Stayed 1 night

The stay at this hotel exceeded our expectations. The setting is like a medieval castle, but the rooms are really.cozy and modern! The breakfast buffet is one of the best we hadbso far. Will come back as often as possible!!!

10

Anthony

9 Nov 2025

·

Stayed 1 night

The hotel is very well located at the top of the hill. Our room and terrace had an amazing view of the cathedral. The room was clean and very comfortable. Breakfast included a wide variety tasty choices. If we ever come back to Toledo this is where we’d stay.

6

C

5 Jul 2025

·

Stayed 4 nights

This property is okay for short stays like 1to 3days. Says, 2 free bottled water but you have to ask for it. Breakfast is okay. There's no gluten free. They have salmon...but if you come in late it will be gone! There were little flies in our room 309.. we think it's coming from the bathroom drain. The safe box in our room is not working, told the front desk.. but we were told it doesn't work... there good restaurant closeby...we liked La Cave, Go>Alcazar Tapas Restorante Toledo.

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Month	Average price
January	US$99
February	US$86
March	US$123
April	US$172
May	US$178
June	US$134
July	US$79
August	US$87
September	US$142
October	US$165
November	US$109
December	US$112

Su	Mo	Tu	We	Th	Fr	Sa
				1 $211	2 $417	3
4 $101	5 $132	6 $119	7	8 $252	9	10
11	12 $131	13 $121	14 $170	15 $269	16	17
18 $107	19 $111	20 $111	21	22	23	24
25 $95	26 $116	27 $131	28	29 $158	30 $280	31

Hotel Sercotel Alfonso VI

Prices for Hotel Sercotel Alfonso VI

Monthly average prices

About this property

Location

Room options

Basic Room (Individual)

Classic Twin Room (Exterior)

Superior Double Room

Classic Triple Room

Classic Double Room (Exterior)

Classic Double Room

Room (Familiar)

Classic Twin Room

Guest reviews of Hotel Sercotel Alfonso VI

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Sercotel Alfonso VI

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $120	21 $102	22 $106	23	24	25 $262	26
27 $95	28 $105	29 $117	30