Sheraton Gateway Hotel in Toronto International Airport

5 star

Clean rooms, convenient location and staff was mostly friendly. I paid for the club lounge but was disappointed on food options that were available throughout the day. Same snacks, no variety.

This is the best place to stay if you want convenience to Toronto airport and comfort. Just hop off the train to Terminal 3 and it's right there. The restaurant is good too.

Amazing service!

Our room was very cold; the time shown on the thermostat was wrong so it may have been programmed by time. I could not change the heat. The toilet roll was in a very inconvenient place. I never did connect to the internet. I phoned for help and was told to switch off my device for 5 minutes. I did that but I kept receiving the message to the effect that you were working on the problem. We were in room 453 at Toronto airport. It was unbelievably difficult to find the hotel because the signage was so small and hidden.