Mercure Townsville

Everything

Room very clean, staff in the bar were extremely efficient and helpful.

I had an awesome stay at the Mercure Hotel in Townsville! From the moment I arrived, everything felt welcoming and well-organised. The staff were friendly, professional, and genuinely happy to help, which made the experience even better. The rooms were clean, spacious, and very comfortable—perfect for relaxing after a long day. I especially enjoyed the peaceful atmosphere and the well-maintained facilities. The pool area is a great bonus, ideal for unwinding, and the overall layout of the hotel feels calm and resort-like. The location is also super convenient, with easy access to Townsville city and surrounding areas. Whether you’re staying for work, leisure, or a short getaway, the Mercure really delivers on comfort and quality. Overall, an excellent experience—definitely a place I’d recommend and happily stay at again! ⭐⭐⭐⭐⭐

自然がいっぱい感じられるホテルでポッサムや鳥に会いました。 到着した初日にドアノブが壊れていましたが、こちらからリクエストもしてないにも関わらず、翌日には修復してありました。良いホテルだと思います。

Room was okay condition, needed a good clean. No hot water for 2 days but weather was hot so cold showers didn’t really hurt us. Shower mixer/tap was broken, TV remote wouldn’t work (needed new batteries), aircon had an annoying slight noise. Rooms could do with an upgrade. Brought $25 buffet breakfast deal for entire stay but had to tell staff every morning as there was no communication between reception and restaurant in which we had to wait for confirmation. Overall the resort style gardens were nice, restaurant staff were lovely.