Hyatt Regency Yogyakarta

Un lugar muy bonito, solo estuvimos dos noches y la mayor parte del tiempo estuvimos de turistas entonces no disfrutamos tanto el hotel como nos hubiera gustado.

Poor. I don’t usually write reviews, I booked this hotel as I have stayed in Hyatt’s around the world, this is by far the worst. Staff poorly trained, trying to order room service on the phone was impossible as they didn’t understand. The pool was dirty. Staff more concerned with the Ramadan buffet guests who are not staying at the hotel rather than their actual guests. Alcohol is also an issue here, we asked for a bottle of wine to take to our room and we were present with it in a black bag like it was contraband!! Serve alcohol or don’t, but don’t make western guests feel guilty for ordering something on the menu. Finally the rooms are poor, clearly not upgraded since the 80’s, there is however a refurbishment program underway which is long overdue.

Nous avons passé un séjour très agréable dans une des chambres nouvellement rénovée. Le personnel indonésien été comme d'habitude très attentionné. Le parc de l'hôtel est très agréable. Nous avons pris tous nos repas hôtel et tout était plutôt très bon. Nous y reviendrons si nous sommes dans le coin. Merci à toute l'équipe.

Hyatt was kind enough to upgrade my parents room. My dad is in wheelchair and so they were able to give him bigger room. The service is always excellent. Their breakfast buffet is good. They have variety of food and some vegetarian options as well. They have both western breakfast and Indonesian breakfast. The hotel has beautiful view and it’s a bit away from the main city. So you feel like you’re far away from the business of the city.

Very good service