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The Westin Zagreb

152 USD

a notte

Media per ottobre

The Westin Zagreb - Image 1

The Westin Zagreb - Camera

The Westin Zagreb - Camera

The Westin Zagreb - Vista dalla camera

The Westin Zagreb - Reception

Prezzi per The Westin Zagreb

Seleziona le date per controllare prezzi e disponibilità

152 USD

a notte

Media per ottobre

Prezzi medi mensili

Presso The Westin Zagreb, il prezzo per notte è in media di 111 USD nel mese più economico (gennaio) e di 187 USD nel mese più caro (maggio), in base agli ultimi 12 mesi.

Prezzo medio per notte presso The Westin Zagreb per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	111 USD
febbraio	119 USD
marzo	132 USD
aprile	142 USD
maggio	187 USD
giugno	165 USD
luglio	132 USD
agosto	127 USD
settembre	182 USD
ottobre	152 USD
novembre	127 USD
dicembre	158 USD

Prezzo più alto: maggio (circa 187 USD)

Prezzo più basso: gennaio (circa 111 USD)

Informazioni su questa struttura

Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato, grazie ad un'ampia gamma di servizi, che includono una piscina coperta, una sauna e una palestra...

Servizi

Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato, grazie ad un'ampia gamma di servizi, che includono una piscina coperta, una sauna e una palestra. Questo hotel propone, inoltre, il Wi-Fi gratuito, servizi di concierge e negozi di articoli da regalo/edicole.

Servizi per le aziende

Potrai usufruire di accesso gratuito a Internet via cavo, un business center aperto 24 ore su 24 e check-in veloce. Stai pianificando un evento a Zagabria? Presso un hotel avrai a disposizione 1600 metri quadrati di spazio con un'area per conferenze e sale riunioni. Il un parcheggio (a pagamento) è disponibile in loco.

Ristorazione

Un hotel dispone di un ristorante e di un'ampia scelta di snack al bar/caffetteria. Potrai anche scegliere di restare nella tua stanza e richiedere il servizio in camera 24 ore su 24. Concludi la giornata in bellezza con il tuo drink preferito! Presso questa struttura troverai un bar/lounge davvero fantastico. La colazione a buffet è disponibile a pagamento tutti i giorni dalle ore 06:30 alle ore 10:00.

Camere

Rilassati in una delle 349 camere della struttura, complete di minibar e TV LCD. La connessione Internet inclusa, wireless e via cavo, ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di combinazione doccia/vasca, set di cortesia gratuiti e asciugacapelli. I comfort includono telefoni, casseforti e scrivanie.

Posizione

The Westin Zagreb di Zagabria si trova in una posizione molto centrale, a meno di 5 minuti d'auto da Piazza Ban Jelačić e Piazza Marulic. Questo hotel di lusso dista 0,6 km da Museo delle Arti e dei Mestieri e 0,7 km da Archivi di Stato.

Nelle vicinanze

Museo Mimara(0.2 miglia)
Piazza Marulic(0.3 miglia)
Museo delle Arti e dei Mestieri(0.3 miglia)
Archivi di Stato(0.3 miglia)
Galleria SC(0.3 miglia)
Museo Etnografico(0.3 miglia)
Giardino Botanico(0.3 miglia)
Museo della Tecnica(0.4 miglia)
Teatro Nazionale Croato(0.4 miglia)
Piazza Marsala Tita(0.4 miglia)
Università di Zagabria(0.4 miglia)
Torre Cibona(0.4 miglia)
Sala di Pallacanestro Dražen Petrović(0.5 miglia)
Via Ilica(0.5 miglia)
Museo delle Illusioni di Zagabria(0.6 miglia)
L'aeroporto più comodo per raggiungere The Westin Zagreb è Aeroporto di Zagabria-Pleso (ZAG)(12.6 miglia)

Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Servizio in camera

Posizione

Kršnjavoga 1, Donji Grad, Zagabria, Croazia

Museo Mimara (0.2 miglia)

Piazza Marulic (0.3 miglia)

Museo delle Arti e dei Mestieri (0.3 miglia)

Archivi di Stato (0.3 miglia)

Galleria SC (0.3 miglia)

Museo Etnografico (0.3 miglia)

Altre informazioni sulla posizione

Opzioni camera

5

Suite Deluxe, 1 camera da letto, fumatori, vista città

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 3

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

10

Suite Presidenziale, 2 camere da letto, vista città

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 4

2045 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

8

Suite Executive, 1 camera da letto

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 3

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

7

Camera Deluxe, 1 letto queen, vista città

Dettagli della camera

1 Letto Matrimoniale

Posti letto: 2

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

6

Camera Deluxe, 1 letto king, vista città

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

6

Westin, Suite Junior, 1 camera da letto

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 3

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

6

Camera Deluxe, 2 letti singoli, vista città

Dettagli della camera

2 Letti Singoli

Posti letto: 2

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

Recensioni degli ospiti su The Westin Zagreb

8.4

Molto buono

Sulla base di 2557 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

35%

In coppia

29%

Famiglia

12%

Gruppo

14%

In solitaria

7%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

All'Hotel Westin di Zagabria, i viaggiatori apprezzano la posizione centrale e la cordialità del personale, segnalando tuttavia ripetutamente interni datati, moquette usurate e problemi di manutenzione come aria condizionata inefficiente, infiltrazioni e odori di muffa in alcune camere e corridoi.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

All'Hotel Westin di Zagabria, i viaggiatori apprezzano la posizione centrale e la cordialità del personale, segnalando tuttavia ripetutamente interni datati, moquette usurate e problemi di manutenzione come aria condizionata inefficiente, infiltrazioni e odori di muffa in alcune camere e corridoi.

Strutture come la piscina e la palestra sono spaziose e utili, anche se gli ospiti segnalano periodi di chiusura o ristrutturazione, affollamento dovuto a membri esterni, piastrelle usurate e occasionali odori di fumo vicino all'area fitness. La colazione è molto apprezzata per la varietà e la qualità, ma alcuni trovano la ristorazione in loco costosa o discontinua e le opzioni di caffè limitate. Ci si può aspettare una base confortevole e comoda, con un servizio accogliente, ma in una struttura più datata che trarrebbe beneficio da un ammodernamento delle camere.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

La piscina e la palestra sono ampie e ben attrezzate, ma gli ospiti notano l'affollamento causato da utenti esterni all'hotel, occasionali chiusure o ristrutturazioni, piastrelle usurate e un odore di fumo vicino alla palestra. Il parcheggio è disponibile e comodo per alcuni, anche se le tariffe possono essere elevate.

Recensioni degli ospiti correlate

4

Andrea

26 set 2024

·

Soggiorno di 2 notti

The hotel is very old and the rooms too. The shower was not working. The fridge was empty and I had to ask to clean the room. The spa and gym were closed. Honestly this is not a 5 stars hotel. Just average

The hotel is very old and the rooms too. The shower was not working. The fridge was empty and I had to ask to clean the room. The spa and gym were closed. Honestly this is not a 5 stars hotel. Just average

6

Susana

21 set 2025

·

Soggiorno di 3 notti

We stayed 3 nights, the hotel location is walking distance to old town. It has pool, sauna and gym. The hotel is old dated and definitely needs major upgrade!

We stayed 3 nights, the hotel location is walking distance to old town. It has pool, sauna and gym. The hotel is old dated and definitely needs major upgrade!

6

Shara

23 lug 2025

·

Soggiorno di 3 notti

Great location - about a 15 minute walk from the city center. The indoor pool and gym are among the best I've seen at any hotel. We had a very good check in experience and the bed very comfortable. We also had a very lovely view of the city. We did experience issues with maintenance and a coffee machine - the main light was flickering, the air conditioner not working, the toilet was making a croaking sound. We were also promised a coffee machine with capsules, but our room only had a kettle and instant coffee packages. Everything was fixed, but the maintenance person left a mess on the floor and toilet and it took 4 requests to get our coffee machine (I don't know why a property like the Westin would provide any room with instant coffee packages). The hotel lobby and common areas are nice, but the rest of the hotel is very dated. The hallways smell musty, the carpets are very badly stained and ripped in some places as well as the wallpaper (at least on Floor 12). Our room was not very clean - stained carpet, dirty headboard, and very dusty. The hallways on the pool/fitness floor smell heavily of cigarette smoke. This could be a very beautiful hotel, but not up to Westin standards. An update and ensuring rooms are clean and in working order before checking in guests would make a big difference.

Great location - about a 15 minute walk from the city center. The indoor pool and gym are among the best I've seen at any hotel. We had a very good check in experience and the bed very comfortable. We also had a very lovely view of the city. We did experience issues with maintenance and a coffee machine - the main light was flickering, the air conditioner not working, the toilet was making a croaking sound. We were also promised a coffee machine with capsules, but our room only had a kettle and instant coffee packages. Everything was fixed, but the maintenance person left a mess on the floor and toilet and it took 4 requests to get our coffee machine (I don't know why a property like the Westin would provide any room with instant coffee packages). The hotel lobby and common areas are nice, but the rest of the hotel is very dated. The hallways smell musty, the carpets are very badly stained and ripped in some places as well as the wallpaper (at least on Floor 12). Our room was not very clean - stained carpet, dirty headboard, and very dusty. The hallways on the pool/fitness floor smell heavily of cigarette smoke. This could be a very beautiful hotel, but not up to Westin standards. An update and ensuring rooms are clean and in working order before checking in guests would make a big difference.

8

Tom

10 set 2023

·

Soggiorno di 11 notti

Very disappointing! Very warn out corridor carpet, unsafe!! Very expensive meals & coffee (Coffee 3-4 times the price across the road in a caffe) Expensive car parking. Location Great, walking distance to Ban Jelačić Zagreb Centar. Good Public Transport

Very disappointing! Very warn out corridor carpet, unsafe!! Very expensive meals & coffee (Coffee 3-4 times the price across the road in a caffe) Expensive car parking. Location Great, walking distance to Ban Jelačić Zagreb Centar. Good Public Transport

10

Talal

5 set 2024

·

Soggiorno di 1 notte

Easy access and large parking area.

Easy access and large parking area.

10

BRUNO

11 ago 2023

·

Soggiorno di 2 notti

Chambres spacieuses, piscine chaude et spacieuse, superbe salle de gym et petit déjeuner extraordinaire en qualité et en diversité

Chambres spacieuses, piscine chaude et spacieuse, superbe salle de gym et petit déjeuner extraordinaire en qualité et en diversité

4

Andrew

2 ago 2024

·

Soggiorno di 1 notte

The hotel was worn out. Needs a refresh. The TV on our room made an annoying constant clicking noise. We booked the room because of the pool and learned during check-in that it was closed. Unfortunately our room was non-refundable. On a positive note, they offered to pay for a cab so we could go to another hotel to use their pool, the air conditioning worked great in the room and they offered free bottled water.

The hotel was worn out. Needs a refresh. The TV on our room made an annoying constant clicking noise. We booked the room because of the pool and learned during check-in that it was closed. Unfortunately our room was non-refundable. On a positive note, they offered to pay for a cab so we could go to another hotel to use their pool, the air conditioning worked great in the room and they offered free bottled water.

8

Sebastien

29 gen 2022

·

Soggiorno di 12 notti

Le lobby de l'hôtel est bien décoré et rénové. Idem pour le restaurant et le bar de l'hôtel qui sont magnifiques et très propre également. La devanture de l'immeuble date beaucoup. Les trottoirs et l'apparence générale extérieure auraient besoin d'être rafraichit. Le gym de l'hôtel est un gym ouvert au public. Très achalandé et limite désagréable. En ce qui concerne la piscine, l'eau est chaude et propre. Toutefois, le revêtement de la piscine doit être rénové complètement. Les carreaux de céramique s'enlève facilement. Pour ce qui est de la chambre, on m'a logé dans une suite exécutive qui date du debut des années 2000 coté look. La propreté de la chambre était correcte, mais la chambre avait du tapis partout. Pas ideal pour les allergies. La salle de bain etait spacieuse, mais il y avait de la moisissure dans les joints de la douche. Normal après 20 ans... Côté insonorisation, très décevant. Ma chambre donnait face au centre-ville de Zagreb. Les bruits de la rue, des voitures et du tramway sont prédominant. Les voix et rires venant des chambres adjacente sont facilement perceptibles. Dommage que je n'aig pas été logé dans une suite rénovée comme on voit sur les photos. Somme toute un voyage d'affaires correct, mais sans plus. Si je retourne à Zagreb, ce ne sera pas au Westin.

Le lobby de l'hôtel est bien décoré et rénové. Idem pour le restaurant et le bar de l'hôtel qui sont magnifiques et très propre également. La devanture de l'immeuble date beaucoup. Les trottoirs et l'apparence générale extérieure auraient besoin d'être rafraichit. Le gym de l'hôtel est un gym ouvert au public. Très achalandé et limite désagréable. En ce qui concerne la piscine, l'eau est chaude et propre. Toutefois, le revêtement de la piscine doit être rénové complètement. Les carreaux de céramique s'enlève facilement. Pour ce qui est de la chambre, on m'a logé dans une suite exécutive qui date du debut des années 2000 coté look. La propreté de la chambre était correcte, mais la chambre avait du tapis partout. Pas ideal pour les allergies. La salle de bain etait spacieuse, mais il y avait de la moisissure dans les joints de la douche. Normal après 20 ans... Côté insonorisation, très décevant. Ma chambre donnait face au centre-ville de Zagreb. Les bruits de la rue, des voitures et du tramway sont prédominant. Les voix et rires venant des chambres adjacente sont facilement perceptibles. Dommage que je n'aig pas été logé dans une suite rénovée comme on voit sur les photos. Somme toute un voyage d'affaires correct, mais sans plus. Si je retourne à Zagreb, ce ne sera pas au Westin.

10

Terry

26 lug 2023

·

Soggiorno di 3 notti

Great location easy to walk to city center and safe area. Great bedding and shower. Elaborate breakfast. Nice indoor pool and huge gym

Great location easy to walk to city center and safe area. Great bedding and shower. Elaborate breakfast. Nice indoor pool and huge gym

8

Ella

5 giu 2024

·

Soggiorno di 6 notti

Swimming pool in very bad shape and full of mold .Carpets destroyed and causes tripping hazard .No electrical plugs on both side of the nightstands only on one. Great distance to the center of the town easy accessed.

Swimming pool in very bad shape and full of mold .Carpets destroyed and causes tripping hazard .No electrical plugs on both side of the nightstands only on one. Great distance to the center of the town easy accessed.

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Pulizia

Le recensioni sono contrastanti: se alcune camere vengono descritte come pulite, molte segnalano moquette macchiata o usurata, polvere, odori di muffa, infiltrazioni e occasionalmente muffa. L'orario e la completezza del servizio di pulizia variavano.

Recensioni degli ospiti correlate

6

Elizabeth

6 ott 2025

·

Soggiorno di 2 notti

This hotel is a very dated Westin on the edge of the historic town area. It is a healthy walk to restaurants. The in-hotel restaurant pushes it expensive buffets. The hallway carpeting is lumpy and threadbear and emits a stale musty odor. The room less so but all in all it didn't feel very clean. It's time Westin gave this hotel a brand make-over.

This hotel is a very dated Westin on the edge of the historic town area. It is a healthy walk to restaurants. The in-hotel restaurant pushes it expensive buffets. The hallway carpeting is lumpy and threadbear and emits a stale musty odor. The room less so but all in all it didn't feel very clean. It's time Westin gave this hotel a brand make-over.

6

Elmer

18 set 2024

·

Soggiorno di 4 notti

Dated facility that requires more maintenance. There was a leak in the bathroom and curtains were very worn out.

Dated facility that requires more maintenance. There was a leak in the bathroom and curtains were very worn out.

6

Shara

23 lug 2025

·

Soggiorno di 3 notti

Great location - about a 15 minute walk from the city center. The indoor pool and gym are among the best I've seen at any hotel. We had a very good check in experience and the bed very comfortable. We also had a very lovely view of the city. We did experience issues with maintenance and a coffee machine - the main light was flickering, the air conditioner not working, the toilet was making a croaking sound. We were also promised a coffee machine with capsules, but our room only had a kettle and instant coffee packages. Everything was fixed, but the maintenance person left a mess on the floor and toilet and it took 4 requests to get our coffee machine (I don't know why a property like the Westin would provide any room with instant coffee packages). The hotel lobby and common areas are nice, but the rest of the hotel is very dated. The hallways smell musty, the carpets are very badly stained and ripped in some places as well as the wallpaper (at least on Floor 12). Our room was not very clean - stained carpet, dirty headboard, and very dusty. The hallways on the pool/fitness floor smell heavily of cigarette smoke. This could be a very beautiful hotel, but not up to Westin standards. An update and ensuring rooms are clean and in working order before checking in guests would make a big difference.

Great location - about a 15 minute walk from the city center. The indoor pool and gym are among the best I've seen at any hotel. We had a very good check in experience and the bed very comfortable. We also had a very lovely view of the city. We did experience issues with maintenance and a coffee machine - the main light was flickering, the air conditioner not working, the toilet was making a croaking sound. We were also promised a coffee machine with capsules, but our room only had a kettle and instant coffee packages. Everything was fixed, but the maintenance person left a mess on the floor and toilet and it took 4 requests to get our coffee machine (I don't know why a property like the Westin would provide any room with instant coffee packages). The hotel lobby and common areas are nice, but the rest of the hotel is very dated. The hallways smell musty, the carpets are very badly stained and ripped in some places as well as the wallpaper (at least on Floor 12). Our room was not very clean - stained carpet, dirty headboard, and very dusty. The hallways on the pool/fitness floor smell heavily of cigarette smoke. This could be a very beautiful hotel, but not up to Westin standards. An update and ensuring rooms are clean and in working order before checking in guests would make a big difference.

2

Martin

29 ott 2023

·

Soggiorno di 3 notti

Shower head is broken, water spills everywhere. Room is outdated and smelly. Carpet is dirty. Room was equipped for 1 person stay only even though we were 2.

Shower head is broken, water spills everywhere. Room is outdated and smelly. Carpet is dirty. Room was equipped for 1 person stay only even though we were 2.

10

Vesna

30 nov 2025

·

Soggiorno di 2 notti

The hotel staff is very kind, the breakfast is excellent, the room is clean and big enough, the pillows can be more comfortable, were too high. The curtains in the room need refreshment and cleaning.

The hotel staff is very kind, the breakfast is excellent, the room is clean and big enough, the pillows can be more comfortable, were too high. The curtains in the room need refreshment and cleaning.

8

Danusa

13 ago 2025

·

Soggiorno di 3 notti

Razoável. Quarto espaçoso mas deixou a desejar na limpeza.

Razoável. Quarto espaçoso mas deixou a desejar na limpeza.

4

Seton

6 set 2024

·

Soggiorno di 3 notti

The carpet was gross. The bathroom had hair in the shower. The ceiling was leaking. The room was so dusty. The bed was horribly uncomfortable. There was a massive spider on our wall. We saw a cockroach at the hotel breakfast.

The carpet was gross. The bathroom had hair in the shower. The ceiling was leaking. The room was so dusty. The bed was horribly uncomfortable. There was a massive spider on our wall. We saw a cockroach at the hotel breakfast.

2

Elizabeth

10 set 2025

·

Soggiorno di 1 notte

Sucio y viejo muy diferente a las fotos que tienen en la página de hoteles.com Solicité cambio de habitaciones o reembolso y me dijeron que miráramos otras que estaban aún peor y que tampoco nos podían reembolsar porque pensamos en irnos a otro hotel . El de la recepción molestó y de una manera despectiva nos dijo que ni modo Los corredores sucios , deteriorados , tapetes manchados y la habitaciónes con mobiliario roto

Sucio y viejo muy diferente a las fotos que tienen en la página de hoteles.com Solicité cambio de habitaciones o reembolso y me dijeron que miráramos otras que estaban aún peor y que tampoco nos podían reembolsar porque pensamos en irnos a otro hotel . El de la recepción molestó y de una manera despectiva nos dijo que ni modo Los corredores sucios , deteriorados , tapetes manchados y la habitaciónes con mobiliario roto

8

MATTHEW

17 set 2025

·

Soggiorno di 2 notti

The property conditions were poor, carpet coming off, baseboards broken. I was a little surprised for a 4 star hotel. The breakfast was the best part.

The property conditions were poor, carpet coming off, baseboards broken. I was a little surprised for a 4 star hotel. The breakfast was the best part.

6

Olga

12 dic 2021

·

Soggiorno di 5 notti

В целом приятный отель и персонал, отличное расположение. Только я была с ребенком, который спит днем, а горничная почему-то все время приходила поздно, и двое суток у нас никто не убирался.

В целом приятный отель и персонал, отличное расположение. Только я была с ребенком, который спит днем, а горничная почему-то все время приходила поздно, и двое суток у нас никто не убирался.

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Camere

Le camere sono generalmente spaziose, con letti comodi e talvolta vista sulla città, ma molte appaiono datate, con arredi vecchi e problemi di manutenzione come il funzionamento dell'aria condizionata, infiltrazioni e accessori usurati, oltre al rumore proveniente da eventi o dal traffico. Sono disponibili alcune camere ristrutturate.

Recensioni degli ospiti correlate

8

Jay

4 giu 2023

·

Soggiorno di 2 notti

Great location as it is close to old downtown area. Was on an upper floor and a wedding reception was going on above my floor with live band that played late into the night making it difficult to fall asleep

Great location as it is close to old downtown area. Was on an upper floor and a wedding reception was going on above my floor with live band that played late into the night making it difficult to fall asleep

6

sonny

31 ott 2025

·

Soggiorno di 1 notte

Aircondition virker ikke

Aircondition virker ikke

6

Shara

23 lug 2025

·

Soggiorno di 3 notti

Great location - about a 15 minute walk from the city center. The indoor pool and gym are among the best I've seen at any hotel. We had a very good check in experience and the bed very comfortable. We also had a very lovely view of the city. We did experience issues with maintenance and a coffee machine - the main light was flickering, the air conditioner not working, the toilet was making a croaking sound. We were also promised a coffee machine with capsules, but our room only had a kettle and instant coffee packages. Everything was fixed, but the maintenance person left a mess on the floor and toilet and it took 4 requests to get our coffee machine (I don't know why a property like the Westin would provide any room with instant coffee packages). The hotel lobby and common areas are nice, but the rest of the hotel is very dated. The hallways smell musty, the carpets are very badly stained and ripped in some places as well as the wallpaper (at least on Floor 12). Our room was not very clean - stained carpet, dirty headboard, and very dusty. The hallways on the pool/fitness floor smell heavily of cigarette smoke. This could be a very beautiful hotel, but not up to Westin standards. An update and ensuring rooms are clean and in working order before checking in guests would make a big difference.

Great location - about a 15 minute walk from the city center. The indoor pool and gym are among the best I've seen at any hotel. We had a very good check in experience and the bed very comfortable. We also had a very lovely view of the city. We did experience issues with maintenance and a coffee machine - the main light was flickering, the air conditioner not working, the toilet was making a croaking sound. We were also promised a coffee machine with capsules, but our room only had a kettle and instant coffee packages. Everything was fixed, but the maintenance person left a mess on the floor and toilet and it took 4 requests to get our coffee machine (I don't know why a property like the Westin would provide any room with instant coffee packages). The hotel lobby and common areas are nice, but the rest of the hotel is very dated. The hallways smell musty, the carpets are very badly stained and ripped in some places as well as the wallpaper (at least on Floor 12). Our room was not very clean - stained carpet, dirty headboard, and very dusty. The hallways on the pool/fitness floor smell heavily of cigarette smoke. This could be a very beautiful hotel, but not up to Westin standards. An update and ensuring rooms are clean and in working order before checking in guests would make a big difference.

8

Karen

11 apr 2025

·

Soggiorno di 3 notti

We stayed here for about 8 nights. It's conveniently located, tram across the road. Can easily walk to the downtown area. We had two rooms in this hotel. The first 4 nights we had a room on the 14 the floor, close to a main intersection, it was pretty loud in the morning. In the corner behind the desk, the corner wall looked a little black. We only noticed this because we had to move the desk. The breakfast was good. Rooms could do with an update. It's a very busy hotel.

We stayed here for about 8 nights. It's conveniently located, tram across the road. Can easily walk to the downtown area. We had two rooms in this hotel. The first 4 nights we had a room on the 14 the floor, close to a main intersection, it was pretty loud in the morning. In the corner behind the desk, the corner wall looked a little black. We only noticed this because we had to move the desk. The breakfast was good. Rooms could do with an update. It's a very busy hotel.

6

Roberta

7 set 2025

·

Soggiorno di 2 notti

Room felt dark and outdated. Great location, your standard hotel room, no complaints.

Room felt dark and outdated. Great location, your standard hotel room, no complaints.

10

Elena

19 nov 2024

·

Soggiorno di 2 notti

Excellent stay but in the newly renovated rooms. The lady at the reception was very kind and helpful. Staff in the breakfast as well. Service much better than other hotels in zagreb. Just have to renovate all the rooms. Thank you

Excellent stay but in the newly renovated rooms. The lady at the reception was very kind and helpful. Staff in the breakfast as well. Service much better than other hotels in zagreb. Just have to renovate all the rooms. Thank you

6

Rishi

9 feb 2026

·

Soggiorno di 3 notti

Bathromms need to be updated and the rooms were hot inside not much help with the thermostat .

Bathromms need to be updated and the rooms were hot inside not much help with the thermostat .

6

Kenneth

23 set 2023

·

Soggiorno di 1 notte

Disappointed in the room’s condition. Also, the AC appeared to be laboring to keep the temperature cool. Rippled carpet, peeling wallpaper, super slow USB port. Bathroom was clean.

Disappointed in the room’s condition. Also, the AC appeared to be laboring to keep the temperature cool. Rippled carpet, peeling wallpaper, super slow USB port. Bathroom was clean.

6

George

18 set 2025

·

Soggiorno di 2 notti

Very dated rooms albeit clean and comfortable.

Very dated rooms albeit clean and comfortable.

10

Canice

19 ago 2024

·

Soggiorno di 2 notti

Good location and really nice breakfast on top floor with great views. Room was large and very comfortable.

Good location and really nice breakfast on top floor with great views. Room was large and very comfortable.

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Servizio

Il personale è spesso elogiato per la sua cordialità e disponibilità in tutto l'hotel. Tuttavia, diversi ospiti hanno segnalato un check-in lento o ritardato e occasionali servizi di reception o facchinaggio poco efficienti.

Recensioni degli ospiti correlate

10

Juanita J

23 lug 2025

·

Soggiorno di 6 notti

Amazing amenities and the staff were amazing.

Amazing amenities and the staff were amazing.

6

CARLOS MANUEL

19 ago 2023

·

Soggiorno di 2 notti

The hotel rooms are very outdated. Also hotel reception service is pretty basic and unfriendly. The only good thing is the great breakfast they serve that is one of the best around the world.

The hotel rooms are very outdated. Also hotel reception service is pretty basic and unfriendly. The only good thing is the great breakfast they serve that is one of the best around the world.

6

Zachery

8 giu 2025

·

Soggiorno di 1 notte

This hotel was fine but is definitely not 5 stars. It was quite expensive for a 2 twin room. The room is dated (not a big deal) but bell service was nonexistent. The bell person watched for 10 minutes as we loaded our bags onto a cart and push them through the lobby, then proceeded to ask if we wanted help pushing it up the elevator only - seemed as if they wanted a tip without helping with the heavy lifting and loading of bags. The pool area is part of a gym which is a private business not associated with the hotel. Crowded and had smell of sweat - not a 5 star experience. Breakfast was fine but need more coffee options at buffet - latte, espresso machine? The hotel has potential to be nice, but this is a 3 or 4 star and should not be considered 5 star at present.

This hotel was fine but is definitely not 5 stars. It was quite expensive for a 2 twin room. The room is dated (not a big deal) but bell service was nonexistent. The bell person watched for 10 minutes as we loaded our bags onto a cart and push them through the lobby, then proceeded to ask if we wanted help pushing it up the elevator only - seemed as if they wanted a tip without helping with the heavy lifting and loading of bags. The pool area is part of a gym which is a private business not associated with the hotel. Crowded and had smell of sweat - not a 5 star experience. Breakfast was fine but need more coffee options at buffet - latte, espresso machine? The hotel has potential to be nice, but this is a 3 or 4 star and should not be considered 5 star at present.

10

Jamie

7 ott 2025

·

Soggiorno di 3 notti

Staff was great. Location was great!

Staff was great. Location was great!

2

Siavash

9 ott 2023

·

Soggiorno di 1 notte

Booked a suite. We arrived a bit early, around 1 and told that room wasn’t ready. No problem as check in is at 3 and should come back then… we walked around with our one year old and planned on having her take her nap shortly after 3.. we arrived at 3 and room wasn’t ready, they gave us a voucher for cognac or moscato which no one really drinks… wasn’t exactly in the mood for a drink, exhausted from driving and having a tired child. 330 rolled around and no room. Tried to ask if room was ready but the staff said I had to line up in 10-15 person long check in line… by the way everyone was agitated… as many people’s rooms weren't ready. Got the room, and let’s just say needing a refresh is an understatement. Many stains on carpets the sinks and tiles are all faded from foot traffic. Only reason why I booked this hotel was for the indoor pool. Which we came to learn has been leased to a regular gym and guests have to walk through the gym and swim with gym members who are doing laps… looking out in full blown graffiti. After your swim, you can use one of the towels from the gym that have rips in them. And the kicker is they try and nickel and dime you every step of the way. I know how difficult it must’ve been for housekeeping and I have to say despite all the negativity they were so pleasant… My wife and I have stayed at dozens of Westins and I can’t believe they put their brand on this… being so brand driven. Horrible hotel and would never stay here again.

Booked a suite. We arrived a bit early, around 1 and told that room wasn’t ready. No problem as check in is at 3 and should come back then… we walked around with our one year old and planned on having her take her nap shortly after 3.. we arrived at 3 and room wasn’t ready, they gave us a voucher for cognac or moscato which no one really drinks… wasn’t exactly in the mood for a drink, exhausted from driving and having a tired child. 330 rolled around and no room. Tried to ask if room was ready but the staff said I had to line up in 10-15 person long check in line… by the way everyone was agitated… as many people’s rooms weren't ready. Got the room, and let’s just say needing a refresh is an understatement. Many stains on carpets the sinks and tiles are all faded from foot traffic. Only reason why I booked this hotel was for the indoor pool. Which we came to learn has been leased to a regular gym and guests have to walk through the gym and swim with gym members who are doing laps… looking out in full blown graffiti. After your swim, you can use one of the towels from the gym that have rips in them. And the kicker is they try and nickel and dime you every step of the way. I know how difficult it must’ve been for housekeeping and I have to say despite all the negativity they were so pleasant… My wife and I have stayed at dozens of Westins and I can’t believe they put their brand on this… being so brand driven. Horrible hotel and would never stay here again.

10

PIERRE

29 mag 2025

·

Soggiorno di 2 notti

Accueil chaleureux et enregistrement efficace.Chambre spacieuse et fort bien décorée.Matelas confortable et literie de grande qualité.Excellent déjeuner.Personnel attentif aux besoins des clients.Je recommande fortement.Merci!

Accueil chaleureux et enregistrement efficace.Chambre spacieuse et fort bien décorée.Matelas confortable et literie de grande qualité.Excellent déjeuner.Personnel attentif aux besoins des clients.Je recommande fortement.Merci!

6

Domagoj

5 set 2023

·

Soggiorno di 2 notti

Parking was convenient and good location to walk to the city center Check in was delayed until 630 even though we arrived at the property for 4pm. Rooms are dated and need upgrading. Property is tired. Not up to Westin standards compared to other Westins I have stayed at.

Parking was convenient and good location to walk to the city center Check in was delayed until 630 even though we arrived at the property for 4pm. Rooms are dated and need upgrading. Property is tired. Not up to Westin standards compared to other Westins I have stayed at.

10

Guillermo

24 gen 2025

·

Soggiorno di 3 notti

I loved this place. The staff was super helpful

I loved this place. The staff was super helpful

10

Andor

9 feb 2026

·

Soggiorno di 1 notte

Great staff. Clean, spacious room, welcome gifts. But it is really in a need of renovation.

Great staff. Clean, spacious room, welcome gifts. But it is really in a need of renovation.

2

Thomas

29 set 2023

·

Soggiorno di 2 notti

The check-in process was the slowest I have ever had anywhere, and no apology or acknowledgment from the reception staff ‘Maja’ , the hotel is incredibly dated and the swimming pool is heaving/ tired. Parking is €20 a day- when right next to the hotel it’s €13.30 a day on zona 1. So overall not a good hotel.

The check-in process was the slowest I have ever had anywhere, and no apology or acknowledgment from the reception staff ‘Maja’ , the hotel is incredibly dated and the swimming pool is heaving/ tired. Parking is €20 a day- when right next to the hotel it’s €13.30 a day on zona 1. So overall not a good hotel.

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Posizione

Facilmente raggiungibile a piedi dal centro storico e dalle principali attrazioni, con collegamenti tram e autobus nelle vicinanze. Alcuni notano che si trova appena fuori dal centro storico.

Recensioni degli ospiti correlate

10

Marko

21 set 2023

·

Soggiorno di 1 notte

Excellent location!

Excellent location!

10

Laura

21 ago 2025

·

Soggiorno di 4 notti

Great hotel in a lovely part of town walking distance to the center.

Great hotel in a lovely part of town walking distance to the center.

6

Elizabeth

6 ott 2025

·

Soggiorno di 2 notti

This hotel is a very dated Westin on the edge of the historic town area. It is a healthy walk to restaurants. The in-hotel restaurant pushes it expensive buffets. The hallway carpeting is lumpy and threadbear and emits a stale musty odor. The room less so but all in all it didn't feel very clean. It's time Westin gave this hotel a brand make-over.

This hotel is a very dated Westin on the edge of the historic town area. It is a healthy walk to restaurants. The in-hotel restaurant pushes it expensive buffets. The hallway carpeting is lumpy and threadbear and emits a stale musty odor. The room less so but all in all it didn't feel very clean. It's time Westin gave this hotel a brand make-over.

8

Van

29 lug 2023

·

Wonderful property and staff and service were wonderful! Restaurant in the hotel was excellent as well! Hotel is a bit dated and could use a refresh. It is also just a bit outside of city center with few options for transportation so you have to hoof it yourself or call an Uber. Nonetheless a wonderful stay in Zagreb

Wonderful property and staff and service were wonderful! Restaurant in the hotel was excellent as well! Hotel is a bit dated and could use a refresh. It is also just a bit outside of city center with few options for transportation so you have to hoof it yourself or call an Uber. Nonetheless a wonderful stay in Zagreb

10

Veronica

28 set 2025

·

Soggiorno di 2 notti

The hotel amenities upon arrival were wonderful. The interior was a bit dated but very comfortable. The location was exceptional. It was a short walk to all of the sights. We had a wonderful time.

The hotel amenities upon arrival were wonderful. The interior was a bit dated but very comfortable. The location was exceptional. It was a short walk to all of the sights. We had a wonderful time.

8

Farrukh

7 ott 2024

·

Soggiorno di 2 notti

Convenient location along bus and tram lines. Within walking distance of old town and good dining options.

Convenient location along bus and tram lines. Within walking distance of old town and good dining options.

10

Talal

31 ago 2023

·

Soggiorno di 2 notti

Located in the heart of Zagreb, minutes away from all shops, restaurants and coffee shops.

Located in the heart of Zagreb, minutes away from all shops, restaurants and coffee shops.

10

Fabio

27 dic 2025

·

Soggiorno di 3 notti

Excelente localização e muito bem recebidos

Excelente localização e muito bem recebidos

8

Joseph

23 ago 2025

·

Soggiorno di 2 notti

Nice hotel, spacious rooms and a good location, 10 minute walk to the old city center..area around the hotel is okay just ignore all the graffiti

Nice hotel, spacious rooms and a good location, 10 minute walk to the old city center..area around the hotel is okay just ignore all the graffiti

10

Darren

1 mag 2025

·

Soggiorno di 4 notti

Brilliant location and excellent quality hotel

Brilliant location and excellent quality hotel

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Ristorazione

La colazione è spesso evidenziata per la qualità e la varietà, e alcuni ospiti hanno apprezzato il ristorante e il servizio in camera 24 ore su 24. Altri hanno trovato i prezzi elevati o le opzioni di cibo e caffè incoerenti.

Recensioni degli ospiti correlate

10

Enrico

10 nov 2025

·

Soggiorno di 1 notte

Fascinating hotel, very friendly service offerings, upscale room und beautiful view, tasty food & beverages. I hope to stay at the Westin Zagreb in the future again. Warm Greetings.

Fascinating hotel, very friendly service offerings, upscale room und beautiful view, tasty food & beverages. I hope to stay at the Westin Zagreb in the future again. Warm Greetings.

10

Dragan

23 giu 2025

·

Soggiorno di 1 notte

Great breakfast buffet, great location.

Great breakfast buffet, great location.

8

Randolph

22 lug 2023

·

The breakfast was my highlight. It's also within proximity if you prefer walking. I'm a Marriott Bonvoy member but whole prepaid credit was confusing for me as it was the first time experiencing it.

The breakfast was my highlight. It's also within proximity if you prefer walking. I'm a Marriott Bonvoy member but whole prepaid credit was confusing for me as it was the first time experiencing it.

10

Gunther

16 set 2024

·

Soggiorno di 1 notte

Large suite with one and a half bathrooms, super comfortable bed. At dinner in the hotelI I eat the best fish and chip in my 61 years on this earth, how do you top that?

Large suite with one and a half bathrooms, super comfortable bed. At dinner in the hotelI I eat the best fish and chip in my 61 years on this earth, how do you top that?

10

Vesna

30 nov 2025

·

Soggiorno di 2 notti

The hotel staff is very kind, the breakfast is excellent, the room is clean and big enough, the pillows can be more comfortable, were too high. The curtains in the room need refreshment and cleaning.

The hotel staff is very kind, the breakfast is excellent, the room is clean and big enough, the pillows can be more comfortable, were too high. The curtains in the room need refreshment and cleaning.

8

Hüsmen

2 gen 2026

·

Soggiorno di 4 notti

Kahvaltı bize göre çok pahalı 20€ kişi başı . Biz almadık.

Kahvaltı bize göre çok pahalı 20€ kişi başı . Biz almadık.

8

Dexter

4 ott 2024

·

Soggiorno di 2 notti

Hotel property is central to everything. Except for the Breakfast Buffet, the food wasn't really good. The bacon was so oily, the sausages feels like its been recooked several times, I ordered some omelet but the cook serving the omelet ignored me. I was only able to eat some fruits and i left. Paid 21 euros for this. Not really a great experience compared to the other hotels i stayed in. I do suggest to get a meal Outside this hotel, its more affordable and satisfying.

Hotel property is central to everything. Except for the Breakfast Buffet, the food wasn't really good. The bacon was so oily, the sausages feels like its been recooked several times, I ordered some omelet but the cook serving the omelet ignored me. I was only able to eat some fruits and i left. Paid 21 euros for this. Not really a great experience compared to the other hotels i stayed in. I do suggest to get a meal Outside this hotel, its more affordable and satisfying.

10

Henry

31 lug 2025

·

Soggiorno di 4 notti

Just a lovely upscale hotel. The pool in particular was fantastic. Also excellent 24/7 room service at reasonable prices.

Just a lovely upscale hotel. The pool in particular was fantastic. Also excellent 24/7 room service at reasonable prices.

8

MATTHEW

17 set 2025

·

Soggiorno di 2 notti

The property conditions were poor, carpet coming off, baseboards broken. I was a little surprised for a 4 star hotel. The breakfast was the best part.

The property conditions were poor, carpet coming off, baseboards broken. I was a little surprised for a 4 star hotel. The breakfast was the best part.

10

Canice

19 ago 2024

·

Soggiorno di 2 notti

Good location and really nice breakfast on top floor with great views. Room was large and very comfortable.

Good location and really nice breakfast on top floor with great views. Room was large and very comfortable.

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10

Luca

11 feb 2025

·

Soggiorno di 1 notte

Tutto perfetto

Tutto perfetto

10

Maria Angela

10 feb 2022

·

Soggiorno di 1 notte

Sempre all’altezza del nome. Colazione fantastica e camera un po’ piccola ma confort eccezionale

Sempre all’altezza del nome. Colazione fantastica e camera un po’ piccola ma confort eccezionale

10

Thais

3 settimane fa

·

Soggiorno di 1 notte

Tudo excelente!! Quarto maravilhoso, café da manha super completo e incrível! Academia muito boa e jantar ótimo!!!

Tudo excelente!! Quarto maravilhoso, café da manha super completo e incrível! Academia muito boa e jantar ótimo!!!

10

Stijn

4 settimane fa

·

Soggiorno di 2 notti

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6

Janja

20 set 2026

·

Soggiorno di 1 notte

I was genuinely surprised by the condition of the bed at The Westin Zagreb. One side of the mattress was so deeply sunken that it looked and felt as though it had been slept in permanently. For a brand that prides itself on its beds — and for me, one of the main reasons to choose Westin — this was especially disappointing. Instead of the polished, comfortable experience I expected, it gave the room the feel of a very cheap hotel stay, which was quite shocking at this level.

I was genuinely surprised by the condition of the bed at The Westin Zagreb. One side of the mattress was so deeply sunken that it looked and felt as though it had been slept in permanently. For a brand that prides itself on its beds — and for me, one of the main reasons to choose Westin — this was especially disappointing. Instead of the polished, comfortable experience I expected, it gave the room the feel of a very cheap hotel stay, which was quite shocking at this level.

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 00:00

Prima delle 11:00

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