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Esplanade Zagreb Hotel

US$ 286

/noite

Média para setembro

Esplanade Zagreb Hotel - Image 1

Esplanade Zagreb Hotel - Quarto

Esplanade Zagreb Hotel - Quarto

Esplanade Zagreb Hotel - Receção

Esplanade Zagreb Hotel - Restaurante

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US$ 286

/noite

Média para setembro

Preços médios mensais

Em Esplanade Zagreb Hotel, o preço por noite é, em média, US$ 111 no mês mais barato (março) e US$ 286 no mês mais caro (setembro), com base nos últimos 12 meses.

Preço médio por noite em Esplanade Zagreb Hotel por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 123
fevereiro	US$ 120
março	US$ 111
abril	US$ 162
maio	US$ 216
junho	US$ 200
julho	US$ 151
agosto	US$ 182
setembro	US$ 286
outubro	US$ 240
novembro	US$ 138
dezembro	US$ 217

Mais caro: setembro (aprox. US$ 286)

Mais barato: março (aprox. US$ 111)

Sobre este alojamento

Mime-se com o serviço de massagens no local ou contemple fantásticas vistas a partir da açoteia. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa).

Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Centro de negócios
Serviço de quartos
Serviço de estacionamento

Localização

Mihanovićeva 1, Donji Grad, Zagrebe, Croácia

Jardim Botânico (0.1 milhas)

Praça do Rei Tomislav (0.2 milhas)

Art Pavilion (0.3 milhas)

State Archives (0.3 milhas)

Praça Strossmayer (0.3 milhas)

Modern Gallery (0.4 milhas)

Mais informações sobre a localização

Avaliações dos hóspedes

9.2

Soberbo

Com base em 2.801 avaliações verificadas

Quem se hospeda aqui?

Negócios

17%

Casal

45%

Família

18%

Grupos

14%

Individual

4%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

O Hotel Esplanade Zagreb é um imóvel histórico e grandioso com charme Art Déco, elogiado pelos seus espaços públicos elegantes, quartos confortáveis e camas agradáveis, excelente pequeno-almoço e uma localização conveniente perto da estação, a uma curta distância a pé das principais atrações de Zagreb.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

O Hotel Esplanade Zagreb é um imóvel histórico e grandioso com charme Art Déco, elogiado pelos seus espaços públicos elegantes, quartos confortáveis e camas agradáveis, excelente pequeno-almoço e uma localização conveniente perto da estação, a uma curta distância a pé das principais atrações de Zagreb.

Muitos hóspedes também destacam restaurantes de qualidade no local, um bar e terraço animados, e um ginásio e sauna bem equipados. O serviço é frequentemente caloroso e profissional, embora alguns relatem interações rudes, check-in/out lento e benefícios VIP inconsistentes. As críticas comuns incluem quartos que parecem desatualizados ou têm problemas de manutenção (ar condicionado, pressão/temperatura da água, chuveiros, Wi-Fi/TV), além de ruído ocasional de eventos ou elétricos e comboios próximos; não há piscina e o estacionamento com manobrista pode ser limitado ou caro. Espere conforto clássico e à moda antiga numa localização acessível a pé.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

As instalações bem avaliadas incluem um bar e terraço animados e um ginásio sólido com sauna; o estacionamento com manobrista é conveniente. Não há piscina e o estacionamento no local pode ser limitado ou dispendioso.

Avaliações dos hóspedes relacionadas

10

Peggy

11 de set. de 2023

·

A estadia foi de 1 noite

Wonderful! Parking is kind of expensive. $30 a night

Wonderful! Parking is kind of expensive. $30 a night

10

Robert

16 de nov. de 2025

·

A estadia foi de 2 noites

Beautiful ornate and clean hotel with excellent service, breakfast and fitness facility. Within walking distance to Zagreb’s best sightseeing.

Beautiful ornate and clean hotel with excellent service, breakfast and fitness facility. Within walking distance to Zagreb’s best sightseeing.

10

Miriam

2 de dez. de 2024

·

A estadia foi de 2 noites

Frühstücksservice war super! Leider nur limitierte Hotelparkplätze, alternative Möglichkeiten waren zu teuer.

Frühstücksservice war super! Leider nur limitierte Hotelparkplätze, alternative Möglichkeiten waren zu teuer.

10

Lori

3 de mai. de 2025

·

A estadia foi de 1 noite

Outstanding stay at the Esplanade. Beautiful facility and very convenient location. Parking was a breeze with the valet option. Super friendly and helpful staff. Highly recommended for a luxury experience in Zagreb!

Outstanding stay at the Esplanade. Beautiful facility and very convenient location. Parking was a breeze with the valet option. Super friendly and helpful staff. Highly recommended for a luxury experience in Zagreb!

10

Hayley

1 de jul. de 2025

·

A estadia foi de 2 noites

Fabulous decor, staff, rooms and ambiance. Breakfast was amazing as was the meal we had in the bar.

Fabulous decor, staff, rooms and ambiance. Breakfast was amazing as was the meal we had in the bar.

10

Thomas

31 de jan. de 2025

·

A estadia foi de 3 noites

Gym and sauna are excellent and just what a weary traveler would need to refresh for ones onward journey. Room service is excellent both in quality, service and speed.

Gym and sauna are excellent and just what a weary traveler would need to refresh for ones onward journey. Room service is excellent both in quality, service and speed.

10

Sanja

10 de mai. de 2025

·

A estadia foi de 1 noite

We had an absolutely perfect stay. I was traveling with my son, and although we were just passing through Zagreb, we decided to extend our stay by another day. Everything was great – the bed was very comfortable, and the hotel has kept a charming, vintage feel which I especially liked. The only thing I missed was a swimming pool – the hotel doesn’t have one. Still, I would gladly come back again.

We had an absolutely perfect stay. I was traveling with my son, and although we were just passing through Zagreb, we decided to extend our stay by another day. Everything was great – the bed was very comfortable, and the hotel has kept a charming, vintage feel which I especially liked. The only thing I missed was a swimming pool – the hotel doesn’t have one. Still, I would gladly come back again.

10

Steven

14 de ago. de 2025

·

A estadia foi de 1 noite

An amazing property from every measure. We only had one night and wish we had more. The beds and pillows so comfortable. The hotel and rooms very clean and very well maintained. Dinner in the bar was fantastic. This is a hotel we will definitely return to!

An amazing property from every measure. We only had one night and wish we had more. The beds and pillows so comfortable. The hotel and rooms very clean and very well maintained. Dinner in the bar was fantastic. This is a hotel we will definitely return to!

10

William

28 de abr. de 2024

·

A estadia foi de 2 noites

Wonderful stay in a stunning hotel. Equally wonderful staff. From the beautiful bar and Michelin rated restaurants it was a pleasure to be there.

Wonderful stay in a stunning hotel. Equally wonderful staff. From the beautiful bar and Michelin rated restaurants it was a pleasure to be there.

10

Amanda

12 de mai. de 2025

·

A estadia foi de 5 noites

This hotel exudes old world glam and its history is rich. The staff are quite helpful and kind. Room service was great. Had a conference here and the main ballroom is also gorgeous.

This hotel exudes old world glam and its history is rich. The staff are quite helpful and kind. Room service was great. Had a conference here and the main ballroom is also gorgeous.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Os quartos e áreas comuns são amplamente descritos como muito limpos ou impecáveis. Alguns hóspedes notaram falhas na limpeza ou problemas de manutenção relacionados à higiene.

Avaliações dos hóspedes relacionadas

10

John

20 de ago. de 2025

·

A estadia foi de 2 noites

Great location and several food options close by. Room was clean and love the bed. Very comfortable.

Great location and several food options close by. Room was clean and love the bed. Very comfortable.

8

John

19 de set. de 2024

·

A estadia foi de 2 noites

We enjoyed our stay at Hotel Esplanade. The shower pressure and temp were good, the bed was large/comfortable, and the staff were extremely helpful. We heard from locals during our stay that this hotel is the best one in Zagreb and we have no major reasons to think otherwise. There was a small hair clump in the shower upon arrival and we didn’t like that the entire unit was carpeted, but everything else was quite lovely.

We enjoyed our stay at Hotel Esplanade. The shower pressure and temp were good, the bed was large/comfortable, and the staff were extremely helpful. We heard from locals during our stay that this hotel is the best one in Zagreb and we have no major reasons to think otherwise. There was a small hair clump in the shower upon arrival and we didn’t like that the entire unit was carpeted, but everything else was quite lovely.

8

Senada

20 de dez. de 2025

·

A estadia foi de 1 noite

Spotless hotel, great location, old charm

Spotless hotel, great location, old charm

10

veeraiah

16 de jun. de 2025

·

A estadia foi de 2 noites

Excellent location..Very clean..Very nice staff

Excellent location..Very clean..Very nice staff

10

Alma

27 de jun. de 2025

·

A estadia foi de 4 noites

This hotel must be the most beautiful hotel in Zagreb. Everything about it was amazing. I couldn’t say enough . Thank you so much .

This hotel must be the most beautiful hotel in Zagreb. Everything about it was amazing. I couldn’t say enough . Thank you so much .

10

Thomas

23 de jan. de 2026

·

A estadia foi de 2 noites

Superior room was truly superior. The place is spotless and the amenities are truly fitting for a luxury hotel. But those physical aspects pale in comparison to the incredible staff. They go out of their way to help with EVERYTHING! I can seriously say I’ve never had better service than all aspects of the Esplanade.

Superior room was truly superior. The place is spotless and the amenities are truly fitting for a luxury hotel. But those physical aspects pale in comparison to the incredible staff. They go out of their way to help with EVERYTHING! I can seriously say I’ve never had better service than all aspects of the Esplanade.

10

Susana

22 de jun. de 2024

·

A estadia foi de 1 noite

A lovely traditional hotel with art nouveau architecture and style. The decoration was pretty glamorous. The staff was very hospitable and the concierge gave us good recommendations. The room we got was very spacious and had a gorgeous view of the hotel's terrace. We also liked the toiletries from L'Occitane. We did not have breakfast included, but it was raining so we decided to stay in and pay for it even though it was pricey, but it was worth it. Varied and delicious choices, the restaurant was really nice and had excellent service. The hotel was in the Lower Town, but just about 10 minutes from Upper Town (which is more touristy, but we found the Lower Town to be prettier). While we had a great experience at the hotel overall, it does feel a bit run down and in need of an upgrade. However, we felt the price we paid was very reasonable for what we got. If they upgrade the hotel, they will probably increase the rates.

A lovely traditional hotel with art nouveau architecture and style. The decoration was pretty glamorous. The staff was very hospitable and the concierge gave us good recommendations. The room we got was very spacious and had a gorgeous view of the hotel's terrace. We also liked the toiletries from L'Occitane. We did not have breakfast included, but it was raining so we decided to stay in and pay for it even though it was pricey, but it was worth it. Varied and delicious choices, the restaurant was really nice and had excellent service. The hotel was in the Lower Town, but just about 10 minutes from Upper Town (which is more touristy, but we found the Lower Town to be prettier). While we had a great experience at the hotel overall, it does feel a bit run down and in need of an upgrade. However, we felt the price we paid was very reasonable for what we got. If they upgrade the hotel, they will probably increase the rates.

4

Catherine

24 de set. de 2023

·

A estadia foi de 1 noite

We had a tiny smelly room. For some reason there were only two very tiny thin pillows in our room to sleep on. My neck was killing me the next day. The shower wouldn’t drain and we showered in standing water. The toilet wouldn’t flush. I gave the hotel two chances to respond before I posted this review - telling the front desk in person and sending an email. Fell on deaf ears. I would never stay here again. But I suspect they feel my negative review doesn’t matter.

We had a tiny smelly room. For some reason there were only two very tiny thin pillows in our room to sleep on. My neck was killing me the next day. The shower wouldn’t drain and we showered in standing water. The toilet wouldn’t flush. I gave the hotel two chances to respond before I posted this review - telling the front desk in person and sending an email. Fell on deaf ears. I would never stay here again. But I suspect they feel my negative review doesn’t matter.

10

Steven

14 de ago. de 2025

·

A estadia foi de 1 noite

An amazing property from every measure. We only had one night and wish we had more. The beds and pillows so comfortable. The hotel and rooms very clean and very well maintained. Dinner in the bar was fantastic. This is a hotel we will definitely return to!

An amazing property from every measure. We only had one night and wish we had more. The beds and pillows so comfortable. The hotel and rooms very clean and very well maintained. Dinner in the bar was fantastic. This is a hotel we will definitely return to!

6

Matt.

2 de mai. de 2025

·

A estadia foi de 4 noites

This hotel should not be 5*. It is outdated, run down and doesn’t have 5* service, some staff are rude, unfriendly, badly managed, should change management perhaps Kempinski group could help. No water is supplied, when asked we are told tap water is drinkable. We used 1 glass to drink water from the bathroom tap for 4 days, glass wasn’t replaced or washed at all. When our bed linen was changed, they didn’t change 2 pillow cases. There was no toothbrush, toothpaste, shaving blades ect, there were only 2 ear buds, one makeup pad, shower cap. Not a large selection for breakfast. Only thing going for it is its historical value. Do not recommend it and will not be staying here again.

This hotel should not be 5*. It is outdated, run down and doesn’t have 5* service, some staff are rude, unfriendly, badly managed, should change management perhaps Kempinski group could help. No water is supplied, when asked we are told tap water is drinkable. We used 1 glass to drink water from the bathroom tap for 4 days, glass wasn’t replaced or washed at all. When our bed linen was changed, they didn’t change 2 pillow cases. There was no toothbrush, toothpaste, shaving blades ect, there were only 2 ear buds, one makeup pad, shower cap. Not a large selection for breakfast. Only thing going for it is its historical value. Do not recommend it and will not be staying here again.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são geralmente espaçosos, confortáveis e de estilo clássico, com camas muito confortáveis e algumas vistas excelentes. No entanto, vários relatam elementos desatualizados, ruído de eventos ou elétricos/comboios, e lacunas na manutenção ou comodidades (ar condicionado, pressão/temperatura da água, chuveiros, Wi-Fi/TV, café/chá/água no quarto inconsistentes).

Avaliações dos hóspedes relacionadas

10

Terry

17 de nov. de 2025

·

A estadia foi de 1 noite

Beautiful hotel!! Room was luxurious and large. We had a wonderful diner at their Bistro. Amenities were top of the line!

Beautiful hotel!! Room was luxurious and large. We had a wonderful diner at their Bistro. Amenities were top of the line!

10

Benjamin

25 de ago. de 2025

·

A estadia foi de 3 noites

👍 Really helpful staff and our room was a great size. Beautiful building. 👎 Room wifi was slow and dropped out a lot. Breakfast buffet was good, but allergen info on the labels would be helpful and a wider vege/vegan menu would be welcome.

👍 Really helpful staff and our room was a great size. Beautiful building. 👎 Room wifi was slow and dropped out a lot. Breakfast buffet was good, but allergen info on the labels would be helpful and a wider vege/vegan menu would be welcome.

6

Zvonko

26 de set. de 2024

·

A estadia foi de 4 noites

The room was definitely not fit for first class hotel. The plumbing was bad and there were several “holes “ covered by carpet. The coffee machine was missing and when we requested one we were told they don’t have it.

The room was definitely not fit for first class hotel. The plumbing was bad and there were several “holes “ covered by carpet. The coffee machine was missing and when we requested one we were told they don’t have it.

10

Denise

6 de set. de 2023

·

Nice lobby, nice view. Only problem was the rain shower head didn’t work. I called 3 times and they said they’d send someone to look at it but never did. Had to use the handheld shower.

Nice lobby, nice view. Only problem was the rain shower head didn’t work. I called 3 times and they said they’d send someone to look at it but never did. Had to use the handheld shower.

10

Paul

22 de set. de 2025

·

A estadia foi de 2 noites

Fantastic stay in Zagreb. I would highly recommend. Historic hotel with comfortable, well sized room. Superb view from the 4th floor. Enjoyed our cocktails in the bar.

Fantastic stay in Zagreb. I would highly recommend. Historic hotel with comfortable, well sized room. Superb view from the 4th floor. Enjoyed our cocktails in the bar.

10

Christopher John

13 de abr. de 2025

·

A estadia foi de 2 noites

Property and staff were lovely. Honestly the shower was cold and i could have done with tea and coffee in the room. Apart from that, amazing

Property and staff were lovely. Honestly the shower was cold and i could have done with tea and coffee in the room. Apart from that, amazing

10

Dee

9 de dez. de 2025

·

A estadia foi de 1 noite

We loved this hotel, great location. We had a large wonderful room overlooking the fountain with a very comfy bed. The room was serviced every day and the staff were all very helpful. We went for the advent festivities and it didn't disappoint. We didn't have breakfast so can't comment on this. If we had any negatives at all it would be the hairdryer in the drawer which was very difficult to use

We loved this hotel, great location. We had a large wonderful room overlooking the fountain with a very comfy bed. The room was serviced every day and the staff were all very helpful. We went for the advent festivities and it didn't disappoint. We didn't have breakfast so can't comment on this. If we had any negatives at all it would be the hairdryer in the drawer which was very difficult to use

8

Stuart

29 de set. de 2023

·

A estadia foi de 2 noites

Beautiful period property with elegant interior. Slightly surprised that the soundproofing between rooms was so poor. We could hear the phone call next door clearly!

Beautiful period property with elegant interior. Slightly surprised that the soundproofing between rooms was so poor. We could hear the phone call next door clearly!

8

Nkechi

10 de jul. de 2023

·

A estadia foi de 3 noites

The property is very elegant compared to other hotels. But water pressure is low - showers werent strong and neither were toilets

The property is very elegant compared to other hotels. But water pressure is low - showers werent strong and neither were toilets

10

Thanh

25 de set. de 2023

·

A estadia foi de 1 noite

The hotel is beautiful but out room was facing the train and tram that ran all night.

The hotel is beautiful but out room was facing the train and tram that ran all night.

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Serviço

O serviço é frequentemente elogiado como simpático, atencioso e profissional, com apoio útil do concierge. Alguns hóspedes experimentaram interações rudes, check-in/out lento e entrega inconsistente de benefícios VIP.

Avaliações dos hóspedes relacionadas

8

Nancy

18 de jul. de 2025

·

A estadia foi de 1 noite

The check-in and check out process was entirely too slow and cumbersome. They need more staff to handle their volume of guests. This was the most frustrating part of our stay.The hotel is very clean but outdated. We enjoy traditional, European style accommodations but the hotel feels tired. The rooms are spacious, clean and comfortable

The check-in and check out process was entirely too slow and cumbersome. They need more staff to handle their volume of guests. This was the most frustrating part of our stay.The hotel is very clean but outdated. We enjoy traditional, European style accommodations but the hotel feels tired. The rooms are spacious, clean and comfortable

4

John

20 de ago. de 2025

·

A estadia foi de 1 noite

Never received the VIP silver complimentary bottle of wine. I even went back and asked the check in person and he said he would have to ask someone else and it would be taken care of. It never was. I didn’t feel any benefit of VIP status.

Never received the VIP silver complimentary bottle of wine. I even went back and asked the check in person and he said he would have to ask someone else and it would be taken care of. It never was. I didn’t feel any benefit of VIP status.

10

Robert

1 de set. de 2025

·

A estadia foi de 1 noite

Excellent staff and service in a luxurious property. Felt like royalty the whole stay. Looking forward to returning in the near future. I would highly recommend this hotel.

Excellent staff and service in a luxurious property. Felt like royalty the whole stay. Looking forward to returning in the near future. I would highly recommend this hotel.

10

Javeryah

1 de out. de 2025

·

A estadia foi de 1 noite

Everyone was really friendly at the front desk, valet and in the restaurant. The front desk helped us with last minute resy at the restaurant; the food was amazing.

Everyone was really friendly at the front desk, valet and in the restaurant. The front desk helped us with last minute resy at the restaurant; the food was amazing.

10

Justin

7 de fev. de 2023

·

A estadia foi de 2 noites

Everyone was very helpful. From the concierge to the doorman. I ended up fracturing my foot and the hotel did everything they could to help me, from calling me a doctor, to getting taxis for me, getting me meds, crutches, etc. Room service was excellent and I was very happy with this establishment. Thank you very much!

Everyone was very helpful. From the concierge to the doorman. I ended up fracturing my foot and the hotel did everything they could to help me, from calling me a doctor, to getting taxis for me, getting me meds, crutches, etc. Room service was excellent and I was very happy with this establishment. Thank you very much!

10

Viren

27 de jun. de 2023

·

A estadia foi de 3 noites

This was our first visit to Zagreb and we knew as soon as we checked into the Esplanade Hotel that our trip was going to be great. And it was! The hotel was excellent and the staff especially the concierge Monica was truly most efficient and helpful. We felt so comfortable with her recommendations and assistance for restaurant reservations, theatre tickets and very kind personality. I dont think we would have had such a great experience of Zagreb if it was'nt for the Esplanade Hotel. Shall be going back to Zagreb more often only to be at the Esplanade Hotel.

This was our first visit to Zagreb and we knew as soon as we checked into the Esplanade Hotel that our trip was going to be great. And it was! The hotel was excellent and the staff especially the concierge Monica was truly most efficient and helpful. We felt so comfortable with her recommendations and assistance for restaurant reservations, theatre tickets and very kind personality. I dont think we would have had such a great experience of Zagreb if it was'nt for the Esplanade Hotel. Shall be going back to Zagreb more often only to be at the Esplanade Hotel.

10

Thomas

23 de jan. de 2026

·

A estadia foi de 2 noites

Superior room was truly superior. The place is spotless and the amenities are truly fitting for a luxury hotel. But those physical aspects pale in comparison to the incredible staff. They go out of their way to help with EVERYTHING! I can seriously say I’ve never had better service than all aspects of the Esplanade.

Superior room was truly superior. The place is spotless and the amenities are truly fitting for a luxury hotel. But those physical aspects pale in comparison to the incredible staff. They go out of their way to help with EVERYTHING! I can seriously say I’ve never had better service than all aspects of the Esplanade.

10

YE

26 de ago. de 2025

·

A estadia foi de 2 noites

I had a truly wonderful experience at the Esplanade in Zagreb! This iconic hotel, with over 100 years of history, is beautifully maintained and exudes timeless elegance. The staff were exceptional—especially the concierge and reception team, who were both professional and genuinely friendly. Its location is ideal for travelers: just steps from the main train station and within easy reach of the bus terminal. The charming old town is a pleasant 15–20 minute walk away. Room service was prompt and satisfying, adding to the overall comfort of the stay. In short, the Esplanade is a place I’d gladly return to—and I’ll be recommending it to all my friends.

I had a truly wonderful experience at the Esplanade in Zagreb! This iconic hotel, with over 100 years of history, is beautifully maintained and exudes timeless elegance. The staff were exceptional—especially the concierge and reception team, who were both professional and genuinely friendly. Its location is ideal for travelers: just steps from the main train station and within easy reach of the bus terminal. The charming old town is a pleasant 15–20 minute walk away. Room service was prompt and satisfying, adding to the overall comfort of the stay. In short, the Esplanade is a place I’d gladly return to—and I’ll be recommending it to all my friends.

6

Christian

8 de nov. de 2025

·

A estadia foi de 1 noite

A number of members of staff were quite brusque (reception, and valet parking) and restaurant staff were quite slow.

A number of members of staff were quite brusque (reception, and valet parking) and restaurant staff were quite slow.

4

Flavio

2 de jan. de 2026

·

A estadia foi de 3 noites

O Hotel Esplanade Zagreb apresenta excelente estrutura, instalações de alto nível e localização privilegiada, condizentes com seu prestígio histórico. Contudo, o atendimento das equipes foi consistentemente insatisfatório, marcado por falta de cordialidade, pouca disposição para ajudar e episódios de rudeza em diferentes áreas do hotel. A experiência revelou um descompasso claro entre a qualidade da infraestrutura e o padrão de serviço oferecido.

O Hotel Esplanade Zagreb apresenta excelente estrutura, instalações de alto nível e localização privilegiada, condizentes com seu prestígio histórico. Contudo, o atendimento das equipes foi consistentemente insatisfatório, marcado por falta de cordialidade, pouca disposição para ajudar e episódios de rudeza em diferentes áreas do hotel. A experiência revelou um descompasso claro entre a qualidade da infraestrutura e o padrão de serviço oferecido.

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Localização

Localização conveniente no centro da Cidade Baixa, perto da estação principal, parques e museus, a 10-20 minutos a pé da Cidade Velha e das praças centrais. A proximidade de linhas de elétrico e comboio é útil, mas pode contribuir para o ruído em alguns quartos.

Avaliações dos hóspedes relacionadas

10

John

20 de ago. de 2025

·

A estadia foi de 2 noites

Great location and several food options close by. Room was clean and love the bed. Very comfortable.

Great location and several food options close by. Room was clean and love the bed. Very comfortable.

10

Frank

8 de set. de 2024

·

A estadia foi de 3 noites

Located near the train station. Lovely hotel. A short walk to downtown central square. Many restaurants as you walk up the hill towards the old town. Tram drop off is nearby. Next to botanical garden.

Located near the train station. Lovely hotel. A short walk to downtown central square. Many restaurants as you walk up the hill towards the old town. Tram drop off is nearby. Next to botanical garden.

10

Robert

16 de nov. de 2025

·

A estadia foi de 2 noites

Beautiful ornate and clean hotel with excellent service, breakfast and fitness facility. Within walking distance to Zagreb’s best sightseeing.

Beautiful ornate and clean hotel with excellent service, breakfast and fitness facility. Within walking distance to Zagreb’s best sightseeing.

8

ADELINE

13 de mai. de 2025

·

A estadia foi de 1 noite

The hotel is less than 30 mins away from airport via Uber. The staff were friendly at the welcome desk. The room is huge with a large bathroom. The room is a little out of date but cozy. Breakfast is decent European selection. Location wise, it is a little walk to the key attractions

The hotel is less than 30 mins away from airport via Uber. The staff were friendly at the welcome desk. The room is huge with a large bathroom. The room is a little out of date but cozy. Breakfast is decent European selection. Location wise, it is a little walk to the key attractions

4

Jason

26 de mar. de 2024

·

We made an expensive mistake staying here and hope you'll avoid doing the same. Yes, we read the great reviews, but we're very seasoned travelers and want to tell you the truth about this place. A few major deal-breaker issues with the hotel: 1. You are literally next to a train station with trains coming in at all random hours of the day and night. Good luck having a good night's sleep. 2. Indifferent staff: our check in was horrible - the woman taking our passport seemed totally uninterested in her job. I made a joke about the open champagne bottle behind her and she said she almost forgot to offer a glass to my wife and me, which is standard. Keep in mind we checked in on a Sunday and it was not busy at all. 3. Inexcusably, for a hotel that claims it is the best in a European capital city, they cannot or will not break large Euro bills into small ones (so you can, ironically, tip their staff, pay for taxi rides, etc.). Imagine staying at the Waldorf in NYC, and they said they couldn't break a $100 bill for you into $10 and $20s? Would. Never. Happen. Incredible. 4. You are NOT close to any of Zagreb's amazing cafes, restaurants, etc. Unless you like staring at a water fountain, there are better and cheaper hotels nearer the city's many wonderful plazas. All in all, this is WAY overpriced for what you get, the rooms are small and outdated, and you are far from where all the action is - the trendy cafes, restaurants, etc. Please save your money and stay elsewhere.

We made an expensive mistake staying here and hope you'll avoid doing the same. Yes, we read the great reviews, but we're very seasoned travelers and want to tell you the truth about this place. A few major deal-breaker issues with the hotel: 1. You are literally next to a train station with trains coming in at all random hours of the day and night. Good luck having a good night's sleep. 2. Indifferent staff: our check in was horrible - the woman taking our passport seemed totally uninterested in her job. I made a joke about the open champagne bottle behind her and she said she almost forgot to offer a glass to my wife and me, which is standard. Keep in mind we checked in on a Sunday and it was not busy at all. 3. Inexcusably, for a hotel that claims it is the best in a European capital city, they cannot or will not break large Euro bills into small ones (so you can, ironically, tip their staff, pay for taxi rides, etc.). Imagine staying at the Waldorf in NYC, and they said they couldn't break a $100 bill for you into $10 and $20s? Would. Never. Happen. Incredible. 4. You are NOT close to any of Zagreb's amazing cafes, restaurants, etc. Unless you like staring at a water fountain, there are better and cheaper hotels nearer the city's many wonderful plazas. All in all, this is WAY overpriced for what you get, the rooms are small and outdated, and you are far from where all the action is - the trendy cafes, restaurants, etc. Please save your money and stay elsewhere.

10

Octavia

26 de mai. de 2024

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A estadia foi de 1 noite

Very nice property and helpful staff. Accommodations were awesome and very convenient to the train station. A few trolleys stop in the area as well. Very walkable to the old town/downtown area. I would stay there again.

Very nice property and helpful staff. Accommodations were awesome and very convenient to the train station. A few trolleys stop in the area as well. Very walkable to the old town/downtown area. I would stay there again.

10

YE

26 de ago. de 2025

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A estadia foi de 2 noites

I had a truly wonderful experience at the Esplanade in Zagreb! This iconic hotel, with over 100 years of history, is beautifully maintained and exudes timeless elegance. The staff were exceptional—especially the concierge and reception team, who were both professional and genuinely friendly. Its location is ideal for travelers: just steps from the main train station and within easy reach of the bus terminal. The charming old town is a pleasant 15–20 minute walk away. Room service was prompt and satisfying, adding to the overall comfort of the stay. In short, the Esplanade is a place I’d gladly return to—and I’ll be recommending it to all my friends.

I had a truly wonderful experience at the Esplanade in Zagreb! This iconic hotel, with over 100 years of history, is beautifully maintained and exudes timeless elegance. The staff were exceptional—especially the concierge and reception team, who were both professional and genuinely friendly. Its location is ideal for travelers: just steps from the main train station and within easy reach of the bus terminal. The charming old town is a pleasant 15–20 minute walk away. Room service was prompt and satisfying, adding to the overall comfort of the stay. In short, the Esplanade is a place I’d gladly return to—and I’ll be recommending it to all my friends.

10

John P

16 de out. de 2025

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A estadia foi de 2 noites

This is the place to stay in Zagreb. Best hotel and best location.

This is the place to stay in Zagreb. Best hotel and best location.

10

Alan

12 de set. de 2024

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A estadia foi de 3 noites

A grand hotel very conveniently located - lovely property, rooms and restaurants. Easy walk to old town and museums and parks. Very charming. Staff are very helpful. Breakfast buffet was excellent.

A grand hotel very conveniently located - lovely property, rooms and restaurants. Easy walk to old town and museums and parks. Very charming. Staff are very helpful. Breakfast buffet was excellent.

10

Matilda

21 de dez. de 2023

·

A estadia foi de 2 noites

Beautiful property. Located close to the train station and Christmas Markets although at night was noisy due to passing trams.

Beautiful property. Located close to the train station and Christmas Markets although at night was noisy due to passing trams.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O pequeno-almoço consistentemente recebe altas classificações, muitas vezes com opções de buffet e confecionadas na hora. Os restaurantes no local (incluindo estabelecimentos com estrela Michelin e um popular bistrô/bar) são amplamente elogiados, embora alguns mencionem esperas, serviço irregular ou preços mais altos.

Avaliações dos hóspedes relacionadas

10

Terry

17 de nov. de 2025

·

A estadia foi de 1 noite

Beautiful hotel!! Room was luxurious and large. We had a wonderful diner at their Bistro. Amenities were top of the line!

Beautiful hotel!! Room was luxurious and large. We had a wonderful diner at their Bistro. Amenities were top of the line!

10

David

9 de jun. de 2025

·

A estadia foi de 2 noites

A beautiful - glamorous, really - hotel with exceptional staff. Our room was quite large and very comfortable. The hotel's restaurants are good, but pricey.

A beautiful - glamorous, really - hotel with exceptional staff. Our room was quite large and very comfortable. The hotel's restaurants are good, but pricey.

10

Robert

16 de nov. de 2025

·

A estadia foi de 2 noites

Beautiful ornate and clean hotel with excellent service, breakfast and fitness facility. Within walking distance to Zagreb’s best sightseeing.

Beautiful ornate and clean hotel with excellent service, breakfast and fitness facility. Within walking distance to Zagreb’s best sightseeing.

8

Andrew

17 de jun. de 2024

·

A estadia foi de 1 noite

Room was great, but breakfast was only so-so, with slow service and luke warm food

Room was great, but breakfast was only so-so, with slow service and luke warm food

10

Hayley

1 de jul. de 2025

·

A estadia foi de 2 noites

Fabulous decor, staff, rooms and ambiance. Breakfast was amazing as was the meal we had in the bar.

Fabulous decor, staff, rooms and ambiance. Breakfast was amazing as was the meal we had in the bar.

10

Satish

19 de out. de 2024

·

What a gem of a property. Great amenities, food, location etc. Only complaint was the wait staff at Le Bistro. They were inattentive, distracted and slow during the dinner service. Food was great.

What a gem of a property. Great amenities, food, location etc. Only complaint was the wait staff at Le Bistro. They were inattentive, distracted and slow during the dinner service. Food was great.

10

Janice

24 de ago. de 2024

·

A estadia foi de 1 noite

Beautiful hotel - amazing service from staff and the best breakfast we had in 3 weeks in Croatia

Beautiful hotel - amazing service from staff and the best breakfast we had in 3 weeks in Croatia

10

William

28 de abr. de 2024

·

A estadia foi de 2 noites

Wonderful stay in a stunning hotel. Equally wonderful staff. From the beautiful bar and Michelin rated restaurants it was a pleasure to be there.

Wonderful stay in a stunning hotel. Equally wonderful staff. From the beautiful bar and Michelin rated restaurants it was a pleasure to be there.

10

Victor

14 de dez. de 2024

·

A estadia foi de 6 noites

Decor--splendid marbles (B&W, dark green)and other visual delights. Outstanding staff. Excellent restaurants; breakfast option recommended for the stay rather than more costly day by day. I'll take my own recommendation next time. Toward Easter and especially toward Christmas great place to be.

Decor--splendid marbles (B&W, dark green)and other visual delights. Outstanding staff. Excellent restaurants; breakfast option recommended for the stay rather than more costly day by day. I'll take my own recommendation next time. Toward Easter and especially toward Christmas great place to be.

10

Maureen D

6 de out. de 2025

·

A estadia foi de 1 noite

Beautiful hotel with excellent service. The room was spacious and very comfortable. Breakfast in the restaurant includes a wonderful buffet spread and items made to order. There are some beautiful parks and museums close by, and old town Zagreb is just a few blocks away.

Beautiful hotel with excellent service. The room was spacious and very comfortable. Breakfast in the restaurant includes a wonderful buffet spread and items made to order. There are some beautiful parks and museums close by, and old town Zagreb is just a few blocks away.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Luiz Henrique

há 4 semanas

·

A estadia foi de 2 noites

Um dos melhores hotéis que ficamos. Tudo perfeito. Recomendo. Café da manhã divino. Hotel majestoso.

Um dos melhores hotéis que ficamos. Tudo perfeito. Recomendo. Café da manhã divino. Hotel majestoso.

10

OSWALDO J FEITAL NT

mês passado

·

A estadia foi de 6 noites

O quarto e’ muito espaçoso e confortável. O hotel e’ muito bonito e conta com 2 restaurantes muito bons inclusive um com estrela Michelâ . A academia precisa de uma atualizarão.

O quarto e’ muito espaçoso e confortável. O hotel e’ muito bonito e conta com 2 restaurantes muito bons inclusive um com estrela Michelâ . A academia precisa de uma atualizarão.

10

Renate

14 de jun. de 2026

·

A estadia foi de 1 noite

Hospedagem incrível , hotel lindo e super bem localizado . Café da manhã maravilhoso . Super recomendo esse hotel .

Hospedagem incrível , hotel lindo e super bem localizado . Café da manhã maravilhoso . Super recomendo esse hotel .

6

Aparecido

8 de jun. de 2026

·

A estadia foi de 2 noites

Cafe da manhã pessimo os produtos e os funcionários perdidos no atendimento . Quarto limpo espaçoso . Balada no hotel difícil para Dormir

Cafe da manhã pessimo os produtos e os funcionários perdidos no atendimento . Quarto limpo espaçoso . Balada no hotel difícil para Dormir

10

Farah

3 de jun. de 2026

·

A estadia foi de 1 noite

Excelente localização. Quartos confortáveis . Refinado restaurante. Ótimo atendimento de concierge.

Excelente localização. Quartos confortáveis . Refinado restaurante. Ótimo atendimento de concierge.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

Check-in a partir das 15:00

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7 $559	8 $413	9 $278	10 $264	11 $287	12 $270
13 $227	14 $294	15 $294	16 $343	17 $313	18 $368	19 $368
20 $235	21 $296	22 $266	23 $251	24 $284	25 $251	26 $368
27 $213	28 $252	29 $251	30 $311

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

2026-09-07: 558.9192266445922USD
2026-09-08: 413.39424705825803USD
2026-09-09: 278.36596480979915USD
2026-09-10: 264.1470811235046USD
2026-09-11: 286.517322201004USD
2026-09-12: 269.69825236335754USD
2026-09-13: 226.90258945106504USD
2026-09-14: 293.89384577270505USD
2026-09-15: 293.89384577270505USD
2026-09-16: 342.81159425308226USD
2026-09-17: 312.8533969161987USD
2026-09-18: 367.77674098068235USD
2026-09-19: 367.77674098068235USD
2026-09-20: 234.6082406410217USD
2026-09-21: 295.63715541732785USD
2026-09-22: 266.1373871001434USD
2026-09-23: 250.74977609664916USD
2026-09-24: 283.7649052233123USD
2026-09-25: 250.74977609664916USD
2026-09-26: 367.77674098068235USD
2026-09-27: 212.53422150787353USD
2026-09-28: 251.7405788733673USD
2026-09-29: 250.74977609664916USD
2026-09-30: 310.8861444030762USD
2026-10-01: 276.9420191720581USD
2026-10-02: 331.227662971344USD
2026-10-03: 249.01899435264585USD
2026-10-04: 186.56962473976134USD
2026-10-05: 255.93283615196225USD
2026-10-06: 336.81996187362665USD
2026-10-07: 236.95930408401486USD
2026-10-08: 200.0108748777008USD
2026-10-09: 234.96210510406493USD
2026-10-10: 345.670400927124USD
2026-10-11: 237.9579212937927USD
2026-10-12: 306.8617645367431USD
2026-10-13: 310.28374198516843USD
2026-10-14: 308.8589635166931USD
2026-10-15: 238.95652078376767USD
2026-10-16: 290.7061418378448USD
2026-10-17: 300.87013215728757USD
2026-10-18: 183.61110873504637USD
2026-10-19: 273.9077510101318USD
2026-10-20: 299.87151494750975USD
2026-10-21: 282.89519957931515USD
2026-10-22: 304.8645301171875USD
2026-10-23: 315.8492131059265USD
2026-10-24: 187.02899290901183USD
2026-10-25: 146.51552542591094USD
2026-10-26: 202.0080915774536USD
2026-10-27: 173.0903301850891USD
2026-10-28: 180.03874331977843USD
2026-10-29: 180.05871353759764USD
2026-10-30: 179.04014382980344USD
2026-10-31: 179.04014382980344USD
2026-11-01: 137.39370759166715USD
2026-11-02: 158.06941278190612USD
2026-11-03: 149.0819464929199USD
2026-11-04: 149.0819464929199USD
2026-11-05: 158.06941278190612USD
2026-11-06: 150.08054598289488USD
2026-11-07: 141.09309741371155USD