Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary cooked-to-order breakfast is served daily from 6:00 AM to 10:30 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 25 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 12:00. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of USD 38 per vehicle (maximum occupancy 3) and can be arranged by contacting the property 72 hours prior to arrival.

What accessibility features does the property offer?

The property includes step-free entrances, wheelchair-accessible facilities in public areas, and rooms. Elevators are available for easy access to different levels.

Where is the property located in relation to key landmarks?

The property is located in the heart of Quito, within a 10-minute walk of Parque La Carolina and Supercines, and is approximately 9.3 mi (14.9 km) from Quicentro Sur Mall.

Does the property have a swimming pool?

Yes, the property features an indoor pool and an outdoor heated pool, operational year-round.

What are the policies for guests staying with children?

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Dann Carlton Quito - Luxury Hotel in Ecuador

Average nightly price at Dann Carlton Quito by month, last 12 months (USD)
Month	Average price
January	$82
February	$94
March	$89
April	$90
May	$94
June	$87
July	$87
August	$101
September	$95
October	$106
November	$111
December	$84

What guests think

Across reviews, Dann Carlton Quito earns praise for its convenient location near La Carolina Park and Quicentro, standout breakfast and dining, friendly staff, solid facilities, and spacious, generally clean rooms.

However, recurring reports describe loud music or event noise carrying into rooms, and some street or school noise depending on location. Some rooms feel dated with maintenance quirks (drainage, shower temperature, AC or curtains), and Wi-Fi can be slow or patchy. Leisure facilities are appreciated but are partly third party managed, so expect shared access, rules like swim caps or padlocks, and occasional closures. Overall, expect a comfortable stay, but request a quiet room and review leisure rules if those matter to you.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

There are multiple on-site dining options plus a gym, pool, sauna and steam room. However, the leisure area is managed externally and shared, with rules like swim caps/padlocks and occasional maintenance issues, odors, or early closures.

Related guest reviews

10

Micaal

Oct 20, 2025

·

Stayed 7 nights

Having stayed in several other hotels in Quito before I can say from now on Dann Carlton will always be my choice. Several reasons - reasonable prices, great facilities including gym and pool and the executive lounge, great food options, location of course but most of all the people working there, particularly Giovanni from management and Alex in the bar who have made me feel at home. Many thanks for a superb service, see you soon!!!

10

Ralph

Nov 24, 2025

·

Stayed 1 night

We had a lovely nights stay. The hotel had on a festive night for the kids, and was decorated amazingly! We enjoyed the sauna & steam room, and had a couple of drinks in the bar. Very nice stay

10

Erica

Mar 26, 2023

·

Stayed 2 nights

Very nice stay for 2 nights. Good location, could walk to restaurants. $5 taxi ride to city center. Very clean hotel, excellent service, nice pool/gym (swim cap required). Wonderful buffet breakfast with tons of options.

10

William

May 22, 2024

·

Stayed 4 nights

I was very happy with my 5 day stay. The staff was very friendly and helpful. The breakfast buffet was great. It would've been perfect if they had orange juice. I liked my suite and the bed and pillows were great. I wish the shower/tub were a little bigger though. I had a great birthday dinner experience at the Opera Restaurant. Joel was an amazing server. One little thing was that I wanted to use the pool but unfortunately it was undergoing maintenance. I'll definitely be back though.

10

Joseph

Feb 18, 2026

·

Stayed 1 night

From the courteous attention to the scrumptious breakfast Dann Carlton is our favorite hotel in Quito. Don’t forget the pool, gym, sauna and steam room please

4

Elizabeth

Jan 10, 2025

·

Stayed 1 night

Staff is friendly and there is a security guy in front of the hotel. This is the 2nd time I’m staying at this hotel at the same week, first time there was an issue with the hot tub (jacuzzi). A third party manages the pool and gym area and drained the hot tub at 7:45pm. The receptionist said the area would close at 8pm (even though during check in they said it is open until 10pm). This second time, I was given a room key and when I opened the door and walked in the room, there was someone’s else belongs. Very unsafe and made me worried about my belongs while I’m not in the room. I went back to the front desk, they weren’t concerned and stated it never happens. They upgrade my room but not sure if I want to stay in this hotel in the future.

4

Domingo

Jan 16, 2025

·

Stayed 3 nights

The pool are not for gueas is for others person too, jaccussi smell bad around area smell pipi, just lobby are great rooms so so. But poll for get about

8

Rajinder Kumar

Oct 26, 2025

·

Stayed 3 nights

Excellent food choices, good customer service and large rooms. Negatives were that to use the leisure facilities you need to bring your own locker padlock, use a swim cap, and that no towels are provided. None of which are detailed prior to your visit!

8

Leon

Nov 25, 2025

·

Stayed 1 night

Swimming pool is not part of the hotel so you will be sharing it with other people that have a membership. Small facilities.

10

David

Mar 5, 2025

·

Stayed 3 nights

A very nice full-service property. I had a very good dinner that was reasonably priced. And the exercise facilities were exceptional with a pool, exercise equipment rivaling a dedicated gym. My standard room was spacious, with a desk, sofa, and chair. It had a mini fridge and the bed and sheets were very comfortable. Breakfast was included and it had many options. My only complaint was that the internet servicing my room was often not working (though it was fine else on the property).

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Overall the property and rooms are described as clean, with many praising upkeep. Some report housekeeping lapses and occasional odors (sewer or chemical), and a few mention bites.

Related guest reviews

8

Sharon

May 28, 2024

·

Stayed 3 nights

Room very comfortable (standard double). Staff friendly. Seating areas around hotel comfortable. Several places to eat in hotel and around the hotel. I had a good meal in the Opera in restaurant. Plenty of choice at the buffet breakfast. Has a swimming pool and gym. In a great location for Carolina park and shopping mall. Things were not always replenished in the room(coffee, face cloth).

6

Carlos

Jan 13, 2026

·

Stayed 4 nights

We reserve a suit for two person for 4 days but thre were not enough towel , not rope , no night sleepers We have to call to clean the room and every day they did not refurbish batroom necessities, was very disappointed, because the hotel is beautiful location

8

Sharon

Mar 30, 2025

·

Stayed 2 nights

Room comfortable and spacious. Fridge in room.Staff very polite. Cleaner a bit forgetful. Forgot to turn TV off, close window of replace bin bag in bathroom. Room was clean. Buffet breakfast very good. Didn't enjoy the spray freshener outside the lifts it was like inhaling cigarette smoke when it sprayed. Street /disco noise outside was a bit annoying, but not the hotels fault. Excellent location

10

Jennifer

Jul 6, 2025

·

Stayed 3 nights

Beautiful, clean property with attention to every detail. Safe with security at the door, beautiful flower arrangements throughout the building, good breakfast buffet, comfortable accommodations, open floor plans in rooms.

8

Lorrie

Mar 10, 2025

·

Stayed 2 nights

Stayed 2 nights at the end of our trip. First room was a suite but had a terrible sewer smell from the bathroom. Second room was on a lower floor, also a suite, and remodeled. Much more comfortable and pleasant. Lots of room for luggage, great breakfast with good coffee and lots of variety. The hotel is clean and safe. Lovely flower arrangements throughout. Good location for shopping and dining.

10

Yijia

Feb 17, 2026

·

Stayed 9 nights

Clean room and friendly staff.

6

Eduardo

Feb 18, 2023

·

Stayed 3 nights

They were applying ozone in the hall, the smell was terrible and make you feel sick, thanks good they apply the ozone only 2 days of the 5 days I stayed there.... the bathroom stink so you need to keep the door close. On the other hand service was very good employes were polite and nice.

8

Liezel

Apr 3, 2025

·

Stayed 3 nights

We had a really good stay at the Hotel Dann Carlton. The room was clean and comfortable. The location was excellent. Lots of dining options nearby. The Parque La Carolina and the big Quicentro mall was a short walk away.

10

Sonal

Sep 25, 2025

·

Stayed 5 nights

Very clean!

4

ALFONSO

Jun 23, 2025

·

Stayed 2 nights

The hotel overall is good/average, however there was a problem with the pipes, and a terrible odor was perceived in the hallways and bedroom. I had to leave the hotel a day early and find accommodation somewhere else. Try to get my money back for that night but unfortunately it was prepaid.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with some quiet options. However, several guests report dated decor and maintenance quirks (showers/drains, AC or curtains), occasional poor views or darkness, and Wi-Fi that can be slow or unreliable.

Related guest reviews

10

Placido

Oct 14, 2025

·

Stayed 2 nights

The Dann Carlton is a beautiful hotel located in the city centre. Everything is perfect, room is spacious, staff is kind.

8

Nino

Oct 23, 2025

·

Stayed 1 night

I’ve stayed in the area before and had always wanted to stay here since their coffee shop looks so nice. Overall, everything was fine — the place was clean and comfortable. However, there were a few small issues: the bathtub drained very slowly, there were no robes provided, and I didn’t get the street-view room I had reserved. The room I received had no view and was quite dark, which was a bit disappointing. Still, the cleanliness and overall atmosphere were good.

10

Iaroslav

Oct 16, 2025

·

Stayed 4 nights

The hotel rooms are quiet. The breakfast is good and varied. There's security at the entrance.

6

Daniel

Feb 17, 2024

·

Stayed 2 nights

Hotel needs an urgent renovation Room was not clean when I entered and the hay to change me to another room Old room Great breakfast Nice attention No AC

8

John

Jun 5, 2023

·

Stayed 4 nights

Very nice lobby and cafe as well as service. Rooms dated and had trouble with keeping my AC cooling as would shut off every hour.

8

Arild

Dec 8, 2025

·

Stayed 1 night

Nice and spacy room

8

Manuel Fernando

Jan 12, 2026

·

Stayed 4 nights

Excelente ubicación. Servicio de desayuno debe mejorar muchísimo. Habitaciones les falta algo de mantenimiento.

Translate

6

Christian

Dec 25, 2025

·

Stayed 1 night

The rooms are pretty old, plain, I had a coffe machine that never worked, it had instructions but those don’t match with the machine model, 1 bottle of water for 2 people, no shower gel,

8

Gilbert

Jun 9, 2025

·

Stayed 2 nights

Overall we really enjoyed the hotel. There were only a few problems. One is that the bed had a dent in it and that was uncomfortable. Also the AC LED light remained on and the it was not possible to turn it off which disturbed us at night. Finally the wifi signal wasn’t good and was really slow.

10

David

Mar 5, 2025

·

Stayed 3 nights

A very nice full-service property. I had a very good dinner that was reasonably priced. And the exercise facilities were exceptional with a pool, exercise equipment rivaling a dedicated gym. My standard room was spacious, with a desk, sofa, and chair. It had a mini fridge and the bed and sheets were very comfortable. Breakfast was included and it had many options. My only complaint was that the internet servicing my room was often not working (though it was fine else on the property).

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful and accommodating, with visible security and some flexible check-ins. A few guests experienced front-desk confusion, billing issues, or room-assignment mistakes.

Related guest reviews

6

Héctor

Jan 2, 2024

·

Stayed 2 nights

Uso este hotel con bastante regularidad ya que lo considero honestamente uno de los mejores de Quito, con muchas amenidades, facilidades y con una ubicación realmente privilegiada dentro de la ciudad. Mi review no es tan positivo esta vez porque hubo problemas con procesamiento de pagos, específicamente con cobros de más que el personal del hotel no supo resolver y que ahora debo gestionar yo por mi lado. Además, pagué por una suite, una de las más caras disponibles y NO TENÍA AIRE ACONDICIONADO (no era que estaba dañado, es que sencillamente NO tiene) a pesar de que la descripción de todas las habitaciones dice que cuentan con esta comodidad. Seguiría usando este hotel pero definitivamente hay cosas que mejorar de cara al público.

Translate

8

Andres

Nov 5, 2023

·

Stayed 3 nights

Property is located in what seems to be a safe area. The staff is great - they let us check in earlier which was a plus for us after our long travel day. Our room was fine with no issues. I highly recommend this brand as they never disappoint

10

Bridget

Apr 22, 2025

·

Stayed 5 nights

The staff were amazing. Everyone went about and beyond. Hotel security 24/7. Restaurants were very good with many dining options. Highly recommend.

4

Elizabeth

Jan 10, 2025

·

Stayed 1 night

Staff is friendly and there is a security guy in front of the hotel. This is the 2nd time I’m staying at this hotel at the same week, first time there was an issue with the hot tub (jacuzzi). A third party manages the pool and gym area and drained the hot tub at 7:45pm. The receptionist said the area would close at 8pm (even though during check in they said it is open until 10pm). This second time, I was given a room key and when I opened the door and walked in the room, there was someone’s else belongs. Very unsafe and made me worried about my belongs while I’m not in the room. I went back to the front desk, they weren’t concerned and stated it never happens. They upgrade my room but not sure if I want to stay in this hotel in the future.

10

Melissa

Jan 23, 2026

·

Stayed 1 night

We have stayed here several times, and always have a great experience. The beds are comfortable, the breakfast is great, and the staff are very accommodating

10

Louis

Nov 24, 2025

·

Stayed 1 night

Great hotel lovely staff great location

4

SIMON

Jun 28, 2025

·

Stayed 2 nights

The check-in front desk Joanna was unprofessional and needs customer service training. I just checked in, went in my room and found that the safe was not working, the phones were not working. I came down to tell her on the issue, rather than give us a new room,she insisted her bell boy could fix it, she made us go to the room again with the bell boy, obviously he couldn't fix it,and we had to come down again to get another room, we could have saved this unnecessary hassle and time, if she would of just gave us a new room. We were already exhausted from our flight and seriously avoided this hassle. She never apologized once! Not a good impression.

10

Michael

Jun 25, 2025

·

Stayed 1 night

High end hotel at reasonable prices. Excellent dining options. Staff was extremely helpful.

10

Maria

Nov 10, 2025

·

Stayed 2 nights

Great Stay. Room confortable, good breakfast with a nice coffee machine. I stayed 2 nights with my 10 year old daugther. The only observation was at the moment of chek-in I almost faint because there was a confusion with the booking, buy they fixed everything and I get my room.

8

Zuleika A.

Nov 21, 2023

·

Stayed 1 night

Tan bonito hotel sin embargo muy mala experiencia me hicieron el cobro de la habitación dos vece Desde julio a la fecha no me devuelven el cobro de mas He mandado varios correo y me dicen que van a devolver el dinero cobrado doblemente y nada Por eso No lo recomiendo

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient base near La Carolina Park, Quicentro and the metro, with many restaurants and cafes within walking distance; most feel the area is safe. Some note traffic or street noise in certain spots.

Related guest reviews

10

atilio

Jun 11, 2025

·

Stayed 6 nights

Hotel muy lindo y muy bien ubicado en una zona cenrica, a la vuelta del parque La Carolina y a pocas cuadras de varios centros comerciales. Personal muy amable

Translate

10

Antoni

Dec 2, 2025

·

Stayed 1 night

This is really premium hotel with good restaurants and only few minutes walk from metro station which takes to the city center for 0.40 usd

8

Lois

May 14, 2025

·

Stayed 2 nights

Within walking distance to the Carolina Park, beautiful place to hang out

8

Sharon

Mar 30, 2025

·

Stayed 2 nights

Room comfortable and spacious. Fridge in room.Staff very polite. Cleaner a bit forgetful. Forgot to turn TV off, close window of replace bin bag in bathroom. Room was clean. Buffet breakfast very good. Didn't enjoy the spray freshener outside the lifts it was like inhaling cigarette smoke when it sprayed. Street /disco noise outside was a bit annoying, but not the hotels fault. Excellent location

10

Louis

Nov 24, 2025

·

Stayed 1 night

Great hotel lovely staff great location

10

Mirna

Nov 18, 2024

·

Stayed 3 nights

Great location, great service. Best option in Quito. It is small compared to your big chain hotels on a side street so there is little to no street noise unlike big hotels on main roads

8

Liezel

Apr 3, 2025

·

Stayed 3 nights

We had a really good stay at the Hotel Dann Carlton. The room was clean and comfortable. The location was excellent. Lots of dining options nearby. The Parque La Carolina and the big Quicentro mall was a short walk away.

10

Shreyas

Dec 13, 2022

·

Stayed 19,339 nights

It’s in central area

10

Nancy

Feb 25, 2024

·

Stayed 1 night

Great location and wonderful neighborhood. Close to the park. Hotel was really nice and the staff very friendly. Breakfast was terrific.

8

Dharmendra

May 3, 2025

·

Stayed 2 nights

Great location

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast consistently stands out for variety and quality, and on-site restaurants, cafe and bar are well liked. A few guests noted long waits or minor breakfast shortcomings.

Related guest reviews

8

Kyle

Aug 11, 2025

·

Stayed 1 night

Great dining at the hotel along with a decent gym facility. Breakfast is wonderful.

10

Amarilis

May 1, 2024

·

Stayed 2 nights

Good service, good facilities and great location. Great breakfast buffet.

10

Kristel

Jun 28, 2025

·

Stayed 2 nights

Me encantó el hotel. Limpio y elegante. La comida en el restaurante Ópera, espectacular; no necesité salir para probar buena cocina. Excelente. La atención de TODO EL PERSONAL DEL HOTEL es 5 estrellas. El desayuno es el mejor bufé de todos los hoteles en los que he estado en Ecuador; y considerando que han sido mucho, pues este se lleva la palma de oro. Buenísimo, variado y fresco. SÍ ES IMPORTANTE: Solo sugeriría que contraten a un mejor arquitecto, porque las puertas del baño están desvencijadas, la luz es un relajo para coordinarla y la bulla (me tocó el primer piso) es muy clara proveniente o de otras habitaciones o si hay un evento (en este caso lo hubo, y me llegaban estelas de la música). Además la ubicación de los toiletries no están bien; el lugar donde está el papel higiénico está escondido prácticamente bajo del lavamanos; como si Tres Patines se hubiera encargado del baño. Y la decoración interior de la suite no es tan agradable; sume a eso que la silla del escritorio no es un work-space like.

Translate

10

Michael

Jun 10, 2025

·

Stayed 2 nights

Great location, friendly staff and great dining options

10

Szu Wei

Jul 26, 2025

·

Stayed 3 nights

Wonderful hotel with a delicious breakfast buffet included. We were sad we couldn’t enjoy the last morning for breakfast because we had to leave super early for our flight. Would love to stay here again in the future.

8

Ronaldo

Feb 23, 2025

·

Stayed 9 nights

Bom hotel mas restaurante pessimo! Levamos uma hora esperando que servissem o jantar, e nada.

Translate

10

Kimberley

Feb 24, 2026

·

Stayed 1 night

Staff were accommodating and helpful, Games room for the kids included ping pong and PlayStation. We had the pool all to ourselves in the evening. Breakfast buffet is one of the best in the city. Rooms came with magazine and were clean. Minutes walk to Quicentro and La Carolina park. Highly recommended!

10

Joel

Sep 11, 2022

·

Stayed 1 night

Best breakfast in Quito. Wonderful hotel!

Translate

8

Manuel Fernando

Jan 12, 2026

·

Stayed 4 nights

Excelente ubicación. Servicio de desayuno debe mejorar muchísimo. Habitaciones les falta algo de mantenimiento.

Translate

10

Michael

Jun 25, 2025

·

Stayed 1 night

High end hotel at reasonable prices. Excellent dining options. Staff was extremely helpful.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $104	14 $99
15 $101	16 $122	17 $121	18 $123	19 $125	20 $124	21 $104
22 $99	23 $127	24 $122	25 $116	26 $122	27 $106	28 $102
29 $103	30 $111

Su	Mo	Tu	We	Th	Fr	Sa
		1 $118	2 $114	3 $126	4 $106	5 $109
6 $102	7 $124	8 $118	9 $118	10 $120	11 $98	12 $100
13 $97	14 $98	15 $100	16 $97	17 $96	18 $112	19 $91
20 $97	21 $98	22 $97	23 $100	24 $113	25 $100	26 $101
27 $100	28 $105	29 $97	30 $104	31 $112

Dann Carlton Quito

Prices for Dann Carlton Quito

Monthly average prices

About this property

Location

Room options

Queen Executive

Suite King

Superior Twin

Superior Queen

Suite Twin

Guest reviews of Dann Carlton Quito

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Dann Carlton Quito

Prices for upcoming dates