Smartr Atocha Reina Sofia
From
158 US$
/ noche
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From
158 US$
/ noche
Acerca de esta propiedad
Aparthotel en el corazón de Madrid con habitaciones con aire acondicionado, cocinas y una recepción virtual para un registro sin complicaciones.
Servicios empresariales
Los huéspedes podrán disfrutar de recepción virtual.
Habitaciones
Reserva una de las 25 habitaciones climatizadas, todas equipadas con cocina con horno y lavavajillas. La conexión wifi gratis te permitirá estar al tanto de todo. Para tus momentos de ocio, tendrás una televisión LCD de 32 pulgadas con canales digitales. Entre las comodidades, se incluyen cafetera y tetera y lavadora, además de un servicio de limpieza disponible a petición.
Ubicación
Si decides alojarte en Smartr Atocha Reina Sofia, disfrutarás de una céntrica ubicación en Madrid, a solo cinco minutos en coche de Museo Nacional del Prado y Parque de El Retiro. Además, este apartotel se encuentra a 2,4 km de Gran Vía y a 2,8 km de Puerta del Sol.
Qué hay cerca
Museo Nacional Centro de Arte Reina Sofía(0.4 millas)
Monumento homenaje a las víctimas del 11-M de la estación de Atocha(0.4 millas)
Paseo del Prado(0.5 millas)
Real Jardín Botánico(0.5 millas)
Parque de El Retiro(0.6 millas)
CaixaForum Madrid(0.7 millas)
Museo Nacional del Prado(0.8 millas)
Madrid Río(1 millas)
Centro cultural Matadero Madrid(1 millas)
Museo Thyssen-Bornemisza(1.1 millas)
Plaza de Santa Ana(1.1 millas)
Palacio de Cristal(1.1 millas)
El Rastro(1.1 millas)
Calle de Alcalá(1.2 millas)
Puerta de Toledo(1.2 millas)
El aeropuerto más cercano se encuentra en Aeropuerto de Adolfo Suárez Madrid-Barajas (MAD)(11.6 millas)
Ubicación
24 Calle Rafael de Riego, Palos de Moguer, Madrid, España
Museo Nacional Centro de Arte Reina Sofía (0.4 millas)
Monumento homenaje a las víctimas del 11-M de la estación de Atocha (0.4 millas)
Paseo del Prado (0.5 millas)
Real Jardín Botánico (0.5 millas)
Parque de El Retiro (0.6 millas)
CaixaForum Madrid (0.7 millas)
Opciones de habitación
22
Apartamento, 1 habitación
Detalles de la oferta
1 Cama Doble
y 1 Sofá Cama
Capacidad: 4
689 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
20
Apartamento, 2 habitaciones
Detalles de la oferta
1 Cama Doble
, 2 Camas Individuales
y 1 Sofá Cama
Capacidad: 6
915 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
8
Estudio
Detalles de la oferta
1 Cama Doble
y 1 Sofá Cama
Capacidad: 4
484 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
Reseñas de los huéspedes sobre Smartr Atocha Reina Sofia
8
Muy bueno
Basado en 550 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Smartr Atocha Reina Sofia, los viajeros elogian la práctica ubicación cerca de la estación de Atocha y los museos, los apartamentos generalmente limpios y bien equipados, y el fácil registro de acceso remoto cuando funciona, mientras que las quejas recurrentes se centran en códigos de acceso retrasados y algunos problemas de comunicación o inconvenientes a la llegada.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Smartr Atocha Reina Sofia, los viajeros elogian la práctica ubicación cerca de la estación de Atocha y los museos, los apartamentos generalmente limpios y bien equipados, y el fácil registro de acceso remoto cuando funciona, mientras que las quejas recurrentes se centran en códigos de acceso retrasados y algunos problemas de comunicación o inconvenientes a la llegada.
Muchos aprecian los estudios y apartamentos espaciosos y bien amueblados, aunque algunas unidades se sienten pequeñas u oscuras, con vistas limitadas, colchones firmes o ruido de los pasillos. Las cocinas y la lavandería en la habitación son comunes, lo que facilita las estancias más largas o en familia. Espere una estancia práctica y auto-suficiente, adecuada para viajeros independientes.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las unidades suelen incluir cocinas y, a menudo, una lavadora, lo que facilita las estancias con autoservicio.
Reseñas de huéspedes relacionadas
8
Ivan
19 may 2025
·
Se alojó 4 noches
Check in info received before arrival. Nice apartment. Plenty of dining or grocery shopping around. No WINE OPENER?! A towel in the kitchen would be useful to do minor dishes (apartment had a dishwasher, but traveling solo, didn’t really need it). Door to apartment let in some noise from people coming and going, but bedroom was quiet.
Check in info received before arrival. Nice apartment. Plenty of dining or grocery shopping around. No WINE OPENER?! A towel in the kitchen would be useful to do minor dishes (apartment had a dishwasher, but traveling solo, didn’t really need it). Door to apartment let in some noise from people coming and going, but bedroom was quiet.
10
Todd
8 abr 2024
·
Se alojó 3 noches
Apartment was perfect for a family of four visiting Madrid for a few days. Very clean and functional with a full kitchen. Neighborhood is good and close to shops and grocery.
Apartment was perfect for a family of four visiting Madrid for a few days. Very clean and functional with a full kitchen. Neighborhood is good and close to shops and grocery.
8
Renee
5 ago 2025
·
Se alojó 1 noche
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
8
Kevin
26 jun 2025
·
Se alojó 3 noches
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
8
Rachel
30 jun 2025
·
Se alojó 1 noche
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
8
larry
2 ene 2024
·
Se alojó 1 noche
Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
10
Carlos Augusto
29 nov 2023
·
Se alojó 4 noches
2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.
2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.
8
Susan
22 sept 2025
·
Se alojó 2 noches
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
10
Else
2 oct 2024
·
Se alojó 3 noches
Vi havde nogle rigtig fine dage i Madrid og boede i studielejlighed hvor der var fin plads og alle de ting vi skulle bruge i køkkenet. Området var roligt men lejligheden noget mørk og med udsigt til baggårde
Vi havde nogle rigtig fine dage i Madrid og boede i studielejlighed hvor der var fin plads og alle de ting vi skulle bruge i køkkenet. Området var roligt men lejligheden noget mørk og med udsigt til baggårde
10
Yuchen
9 feb 2026
·
Se alojó 4 noches
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las opiniones describen consistentemente los apartamentos como muy limpios, con solo menciones ocasionales de manchas u olores.
Reseñas de huéspedes relacionadas
8
ENRIQUE
9 dic 2025
·
Se alojó 5 noches
Está bien para dormir y el lugar está limpio
Está bien para dormir y el lugar está limpio
10
Denisse
4 jun 2025
·
Se alojó 3 noches
Place very clean Only We have problems to check in and when we got to the place We waited 2 hrs to get in the room otherwise happy with our stay . Recommend 100%
Place very clean Only We have problems to check in and when we got to the place We waited 2 hrs to get in the room otherwise happy with our stay . Recommend 100%
8
Renee
5 ago 2025
·
Se alojó 1 noche
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
8
Kevin
26 jun 2025
·
Se alojó 3 noches
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
10
Jacqueline
6 nov 2025
·
Se alojó 1 noche
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
8
Rachel
30 jun 2025
·
Se alojó 1 noche
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
8
larry
2 ene 2024
·
Se alojó 1 noche
Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
8
Michael
7 oct 2024
·
Se alojó 1 noche
Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
2
jing
7 jun 2024
·
Se alojó 1 noche
Our room was not the one we booked om hotels.com. the room showed on hotels.com has a balcony and bright light. The room we got was a dark and no balcony with very bad smell. When you open the window you can see the garage around.
Our room was not the one we booked om hotels.com. the room showed on hotels.com has a balcony and bright light. The room we got was a dark and no balcony with very bad smell. When you open the window you can see the garage around.
10
Ana
19 feb 2025
·
Se alojó 3 noches
El departamento es amplio, iluminado y muy limpio, se encuentra a unas cuadras de la estación atocha, tiene todo lo necesario, muy recomendado, lo volvería alquilar
El departamento es amplio, iluminado y muy limpio, se encuentra a unas cuadras de la estación atocha, tiene todo lo necesario, muy recomendado, lo volvería alquilar
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Los estudios y apartamentos son generalmente espaciosos y cómodos, con accesorios modernos. Algunas unidades son pequeñas u oscuras, con vistas limitadas, ruido en los pasillos o colchones firmes.
Reseñas de huéspedes relacionadas
10
George
10 sept 2025
·
Se alojó 3 noches
Spacious and comfortable in a great location. Remote checkin worked well.
Spacious and comfortable in a great location. Remote checkin worked well.
8
Ivan
19 may 2025
·
Se alojó 4 noches
Check in info received before arrival. Nice apartment. Plenty of dining or grocery shopping around. No WINE OPENER?! A towel in the kitchen would be useful to do minor dishes (apartment had a dishwasher, but traveling solo, didn’t really need it). Door to apartment let in some noise from people coming and going, but bedroom was quiet.
Check in info received before arrival. Nice apartment. Plenty of dining or grocery shopping around. No WINE OPENER?! A towel in the kitchen would be useful to do minor dishes (apartment had a dishwasher, but traveling solo, didn’t really need it). Door to apartment let in some noise from people coming and going, but bedroom was quiet.
6
BRUNO MÁRIO
19 oct 2025
·
Se alojó 6 noches
A comunicação com gerência foi ótima, assim como o check in. O maior problema é o quarto da suíte que é muito pequeno, difícil até para abrir as malas e não tem nenhum armário, prateleira ou gaveta para acomodar os pertences. A vista das janelas é muito feia, caso se importe com isso vale mencionar. Observei que hóspedes que chegavam a noite tiveram dificuldade para receber o código de entrada, sugiro que se for este o caso avise a propriedade com antecedência que chegará a noite. Localização excelente, muito perto da estação metro e da estação de trem Atocha, farmácias, mercados e ótimos bares e restaurantes tudo isso a poucos metros. A máquina de lavar roupa não é secadora.
A comunicação com gerência foi ótima, assim como o check in. O maior problema é o quarto da suíte que é muito pequeno, difícil até para abrir as malas e não tem nenhum armário, prateleira ou gaveta para acomodar os pertences. A vista das janelas é muito feia, caso se importe com isso vale mencionar. Observei que hóspedes que chegavam a noite tiveram dificuldade para receber o código de entrada, sugiro que se for este o caso avise a propriedade com antecedência que chegará a noite. Localização excelente, muito perto da estação metro e da estação de trem Atocha, farmácias, mercados e ótimos bares e restaurantes tudo isso a poucos metros. A máquina de lavar roupa não é secadora.
8
Kevin
26 jun 2025
·
Se alojó 3 noches
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
8
Rachel
30 jun 2025
·
Se alojó 1 noche
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
8
Susan
22 sept 2025
·
Se alojó 2 noches
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
2
jing
7 jun 2024
·
Se alojó 1 noche
Our room was not the one we booked om hotels.com. the room showed on hotels.com has a balcony and bright light. The room we got was a dark and no balcony with very bad smell. When you open the window you can see the garage around.
Our room was not the one we booked om hotels.com. the room showed on hotels.com has a balcony and bright light. The room we got was a dark and no balcony with very bad smell. When you open the window you can see the garage around.
10
Else
2 oct 2024
·
Se alojó 3 noches
Vi havde nogle rigtig fine dage i Madrid og boede i studielejlighed hvor der var fin plads og alle de ting vi skulle bruge i køkkenet. Området var roligt men lejligheden noget mørk og med udsigt til baggårde
Vi havde nogle rigtig fine dage i Madrid og boede i studielejlighed hvor der var fin plads og alle de ting vi skulle bruge i køkkenet. Området var roligt men lejligheden noget mørk og med udsigt til baggårde
10
Yuchen
9 feb 2026
·
Se alojó 4 noches
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
8
Aoi
23 nov 2023
·
Se alojó 2 noches
壁が薄いのか、隣人がうるさ過ぎたのか、音が響いたのが気になった。それ以外は快適でした。
壁が薄いのか、隣人がうるさ過ぎたのか、音が響いたのが気になった。それ以外は快適でした。
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El registro de acceso remoto basado en códigos y la comunicación son variados: muchos informan de un soporte rápido y útil a través de WhatsApp, mientras que otros se enfrentaron a códigos de acceso retrasados, inflexibilidad o la necesidad de insistir en las instrucciones.
Reseñas de huéspedes relacionadas
10
George
10 sept 2025
·
Se alojó 3 noches
Spacious and comfortable in a great location. Remote checkin worked well.
Spacious and comfortable in a great location. Remote checkin worked well.
6
Mehmet
10 may 2024
·
Se alojó 1 noche
If you don’t have an internet access on the day of Check-in after 3:00 Pm, you might as well find another place to stay. Check in software needs more work to be fully functioning.
If you don’t have an internet access on the day of Check-in after 3:00 Pm, you might as well find another place to stay. Check in software needs more work to be fully functioning.
8
Renee
5 ago 2025
·
Se alojó 1 noche
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
8
Kevin
26 jun 2025
·
Se alojó 3 noches
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
10
Alicia
12 feb 2024
·
Se alojó 1 noche
Very clean and although the check in is online the communication is very good. The remote receptionist was communication was great via what’s app.Excellent service
Very clean and although the check in is online the communication is very good. The remote receptionist was communication was great via what’s app.Excellent service
10
Jacqueline
6 nov 2025
·
Se alojó 1 noche
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
8
Rachel
30 jun 2025
·
Se alojó 1 noche
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
4
Michael
28 sept 2024
·
Se alojó 3 noches
Good location, room is clean. The staff was not helpful at all. I sent in-APP messages twice on the day, asking for check in instructions and access code, but didn't receive any reply. I called the staff when I arrived at property, I was told check in instruction has been sent to WhatsApp. I didn't receive any message from the property, we had never communicated on WhatsApp. The staff refused providing access code on phone, and didn't want to send the code thru email or in-APP messages. After 20 minutes argument on phone, finally I was given the code. My first day of a 4-week holiday was totally ruined. It was the worst ever check in experience.
Good location, room is clean. The staff was not helpful at all. I sent in-APP messages twice on the day, asking for check in instructions and access code, but didn't receive any reply. I called the staff when I arrived at property, I was told check in instruction has been sent to WhatsApp. I didn't receive any message from the property, we had never communicated on WhatsApp. The staff refused providing access code on phone, and didn't want to send the code thru email or in-APP messages. After 20 minutes argument on phone, finally I was given the code. My first day of a 4-week holiday was totally ruined. It was the worst ever check in experience.
8
Michael
7 oct 2024
·
Se alojó 1 noche
Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
8
Leo R
26 ene 2025
·
Se alojó 4 noches
desk staff has no flexibility dealing with credit card payments over the phone, I had phone issues upon reaching Madrid & the desk agent made me come to their office just to complete the payment process, just plain absurd since the office has my credit card info to reserve the unit, the agent could easily have easily processed the payment & give the entry code for the property over the phone, NO need for a subway ride to the office just to be given the entry code, what a hassle!
desk staff has no flexibility dealing with credit card payments over the phone, I had phone issues upon reaching Madrid & the desk agent made me come to their office just to complete the payment process, just plain absurd since the office has my credit card info to reserve the unit, the agent could easily have easily processed the payment & give the entry code for the property over the phone, NO need for a subway ride to the office just to be given the entry code, what a hassle!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Muy conveniente para la estación de Atocha y los principales museos, en una zona generalmente tranquila y con fácil acceso a pie a tiendas y restaurantes.
Reseñas de huéspedes relacionadas
10
rafael
2 jul 2024
·
Se alojó 1 noche
Very convenient locariin
Very convenient locariin
8
Francisco
25 jul 2024
·
Se alojó 4 noches
Nice quiet neighborhood
Nice quiet neighborhood
8
John
2 oct 2024
·
Se alojó 4 noches
Really comfortable apartment in a good area, close to Atocha transport hub and attractions such as the Reina Sofia and Prado Museums and the Retiro Park. Lots of bars and restaurants within a few minutes walk. Only negative was trying to get used to the quirky lock on the apartment door.
Really comfortable apartment in a good area, close to Atocha transport hub and attractions such as the Reina Sofia and Prado Museums and the Retiro Park. Lots of bars and restaurants within a few minutes walk. Only negative was trying to get used to the quirky lock on the apartment door.
8
Renee
5 ago 2025
·
Se alojó 1 noche
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
10
Ruth Elizabeth
28 oct 2023
·
Se alojó 2 noches
Apartamento muy confortable; cerca al museo de la Reina Sofía; muy recomendable
Apartamento muy confortable; cerca al museo de la Reina Sofía; muy recomendable
10
Jacqueline
6 nov 2025
·
Se alojó 1 noche
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
8
Rachel
30 jun 2025
·
Se alojó 1 noche
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
10
Carlos Augusto
29 nov 2023
·
Se alojó 4 noches
2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.
2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.
8
Susan
22 sept 2025
·
Se alojó 2 noches
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
10
Yuchen
9 feb 2026
·
Se alojó 4 noches
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
No hay suficiente información en las reseñas.
Reseñas de huéspedes relacionadas
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
David
8 jun 2026
·
Se alojó 3 noches
Estuvo bien, la recomiendo
Estuvo bien, la recomiendo
10
Loren Verónica
3 jun 2026
·
Se alojó 3 noches
El único tema a resaltar es el olor a cañería, con poner un cubre coladeras será una solución oportuna.
El único tema a resaltar es el olor a cañería, con poner un cubre coladeras será una solución oportuna.
2
Rosa María
1 abr 2026
·
Se alojó 1 noche
NO EMITEN FACTURA Y NO RESPONDEN A LOS EMAILS PARA SOLUCIONAR EL PROBLEMA. SI ERES UN CLIENTE CORPORATIVO ÁNDATE CON OJO PORQUE NO TE HARÁN LA FACTURA CORRESPONDIENTE Y SE TIRARÁN LA PELOTA ENTRE HOTELES.COM Y EL ALOJAMIENTO. MUY MALA PRÁCTICA, E ILEGAL.
NO EMITEN FACTURA Y NO RESPONDEN A LOS EMAILS PARA SOLUCIONAR EL PROBLEMA. SI ERES UN CLIENTE CORPORATIVO ÁNDATE CON OJO PORQUE NO TE HARÁN LA FACTURA CORRESPONDIENTE Y SE TIRARÁN LA PELOTA ENTRE HOTELES.COM Y EL ALOJAMIENTO. MUY MALA PRÁCTICA, E ILEGAL.
10
Victor
18 feb 2026
·
Se alojó 4 noches
Muy buen espacio, la ubicación excelente para quien quiera moverse rápido en metro o tren a otra ciudad o incluso para ir al aeropuerto, el único pero que le pongo son los colchones están muy feos o son de mala calidad o son muy viejos, el sofá cama chueco completamente y es difícil dormir así
Muy buen espacio, la ubicación excelente para quien quiera moverse rápido en metro o tren a otra ciudad o incluso para ir al aeropuerto, el único pero que le pongo son los colchones están muy feos o son de mala calidad o son muy viejos, el sofá cama chueco completamente y es difícil dormir así
8
ENRIQUE
9 dic 2025
·
Se alojó 5 noches
Está bien para dormir y el lugar está limpio
Está bien para dormir y el lugar está limpio
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 11:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-04: NO DATA
- 2026-10-05: 397.01376302124027USD
- 2026-10-06: 394.73886906951907USD
- 2026-10-07: 387.65741443145754USD
- 2026-10-08: 212.4041566912842USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 311.48919829437256USD
- 2026-10-12: 133.79732615486145USD
- 2026-10-13: 170.50800775695802USD
- 2026-10-14: NO DATA
- 2026-10-15: NO DATA
- 2026-10-16: 229.83050947311403USD
- 2026-10-17: NO DATA
- 2026-10-18: 184.77189836135864USD
- 2026-10-19: 191.09798597732544USD
- 2026-10-20: 222.79526025054932USD
- 2026-10-21: 266.4143186338806USD
- 2026-10-22: 230.05753356384278USD
- 2026-10-23: 429.0644462832642USD
- 2026-10-24: 419.5129435357666USD
- 2026-10-25: 244.58136170562744USD
- 2026-10-26: NO DATA
- 2026-10-27: 212.4041566912842USD
- 2026-10-28: 158.9677561836243USD
- 2026-10-29: 158.88388163635256USD
- 2026-10-30: 351.39805247924807USD
- 2026-10-31: NO DATA
- 2026-11-01: 140.26177341560364USD
- 2026-11-02: 138.6874278062439USD
- 2026-11-03: 138.6874278062439USD
- 2026-11-04: 174.1582697947693USD
- 2026-11-05: 165.6752394821167USD
- 2026-11-06: 344.06872058441166USD
- 2026-11-07: NO DATA
- 2026-11-08: 237.31657369552613USD
- 2026-11-09: 127.10216829208375USD
- 2026-11-10: 132.76818220954897USD
- 2026-11-11: 125.33818546188355USD
- 2026-11-12: 133.18787142135622USD
- 2026-11-13: 276.11225542678835USD
- 2026-11-14: NO DATA
- 2026-11-15: 118.93317571174622USD
- 2026-11-16: 104.79000766090394USD
- 2026-11-17: 148.66976483337402USD
- 2026-11-18: 169.51184568542482USD
- 2026-11-19: 131.67742819244384USD
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: 127.87529215286256USD
- 2026-11-23: 123.19441498657227USD
- 2026-11-24: 167.871630415802USD
- 2026-11-25: 140.18675162750245USD
- 2026-11-26: 144.78084609375USD
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 106.18893178443909USD
- 2026-11-30: 105.33950312698364USD
- 2026-12-01: 101.95400273880006USD
- 2026-12-02: 114.69824666610718USD
- 2026-12-03: 123.19441498657227USD
- 2026-12-04: NO DATA
Este alojamiento no dispone de recepción. Ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de reserva al menos 48 horas antes de la llegada para organizar el registro de entrada. Si tienes previsto llegar después de las 06:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. Los huéspedes que tengan previsto llegar fuera del horario habitual de entrada deben ponerse en contacto con el alojamiento con antelación para recibir las instrucciones oportunas y un código de acceso. Los huéspedes pueden acceder al alojamiento a través de una entrada privada. Se ofrece asistencia a los huéspedes a través de un sistema de recepción virtual. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Depósito por roturas: 50 EUR por estancia
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito y tarjetas de débito. No se aceptan pagos en efectivo.
- El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
- El propietario no ha indicado si el alojamiento cuenta con un detector de humo.
- De acuerdo con la normativa nacional, este alojamiento no acepta pagos en efectivo que superen los 1000 EUR. Para más información, ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de la reserva.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Aparcamiento en las inmediaciones: 20 EUR por noche (ubicado a 200 m)
- Mascotas: 30 EUR por mascota, por estancia
- No se cobran tasas por los animales de servicio
- Tarifa del servicio de limpieza: 30 EUR por día.
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
General
Habitaciones para no fumadores
Habitación familiar
Internet
WiFi gratuito