Smartr Atocha Reina Sofia
From
158 USD
a notte
Seleziona le date per controllare prezzi e disponibilità
From
158 USD
a notte
Informazioni su questa struttura
Aparthotel in the heart of Madrid with air-conditioned rooms, kitchens, and a virtual front desk for seamless check-in.
Servizi per le aziende
Gli ospiti troveranno una reception virtuale.
Camere
Regalati un soggiorno indimenticabile in una delle 25 camere della struttura, dotate di aria condizionata e cucina con forno e lavastoviglie. La TV LCD da 32 pollici con canali in digitale è l'ideale per concedersi un po' di svago, mentre il Wi-Fi gratuito ti permette di restare in contatto con il mondo. I comfort includono accessori per la preparazione di caffè/tè e lavatrici, mentre le pulizie sono eseguite servizio di pulizie su richiesta.
Posizione
Scegliendo Smartr Atocha Reina Sofia per il tuo soggiorno, sarai nel cuore di Madrid, a circa 5 minuti di auto da Museo Nacional del Prado e Parco del Retiro. Questo aparthotel si trova a 2,4 km da Gran Via e 2,8 km da Puerta del Sol.
Nelle vicinanze
Museo Nacional Centro de Arte Reina Sofía(0.4 miglia)
Memoriale della Stazione di Atocha(0.4 miglia)
Paseo del Prado(0.5 miglia)
Giardino Botanico Reale(0.5 miglia)
Parco del Retiro(0.6 miglia)
CaixaForum Madrid(0.7 miglia)
Museo Nacional del Prado(0.8 miglia)
Madrid Río(1 miglia)
Complesso culturale Matadero Madrid(1 miglia)
Museo Thyssen-Bornemisza(1.1 miglia)
Plaza de Santa Ana(1.1 miglia)
Palazzo di Cristallo(1.1 miglia)
El Rastro(1.1 miglia)
Calle de Alcalá(1.2 miglia)
Porta di Toledo(1.2 miglia)
L'aeroporto internazionale più vicino è Aeroporto di Madrid-Barajas (MAD)(11.6 miglia)
Posizione
24 Calle Rafael de Riego, Palos de la Frontera, Madrid, Spagna
Museo Nacional Centro de Arte Reina Sofía (0.4 miglia)
Memoriale della Stazione di Atocha (0.4 miglia)
Paseo del Prado (0.5 miglia)
Giardino Botanico Reale (0.5 miglia)
Parco del Retiro (0.6 miglia)
CaixaForum Madrid (0.7 miglia)
Opzioni camera
22
Appartamento, 1 camera da letto
Dettagli della camera
1 Letto Matrimoniale Alla Francese
e 1 Divano Letto
Posti letto: 4
689 ft²
Aria condizionataRiscaldamentoWi-Fi (gratuito)
20
Appartamento, 2 camere da letto
Dettagli della camera
1 Letto Matrimoniale Alla Francese
, 2 Letti Singoli
e 1 Divano Letto
Posti letto: 6
915 ft²
Aria condizionataRiscaldamentoWi-Fi (gratuito)
8
Monolocale
Dettagli della camera
1 Letto Matrimoniale Alla Francese
e 1 Divano Letto
Posti letto: 4
484 ft²
Aria condizionataRiscaldamentoWi-Fi (gratuito)
Recensioni degli ospiti su Smartr Atocha Reina Sofia
8
Molto buono
Sulla base di 550 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Presso Smartr Atocha Reina Sofia, i viaggiatori apprezzano la posizione comoda vicino alla stazione di Atocha e ai musei, gli appartamenti generalmente puliti e ben attrezzati, e il check-in da remoto facile quando funziona, mentre i reclami ricorrenti si concentrano sui codici di accesso ritardati e occasionali problemi di comunicazione o all'arrivo.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Presso Smartr Atocha Reina Sofia, i viaggiatori apprezzano la posizione comoda vicino alla stazione di Atocha e ai musei, gli appartamenti generalmente puliti e ben attrezzati, e il check-in da remoto facile quando funziona, mentre i reclami ricorrenti si concentrano sui codici di accesso ritardati e occasionali problemi di comunicazione o all'arrivo.
Molti apprezzano i monolocali e gli appartamenti spaziosi e ben arredati, anche se alcuni alloggi risultano piccoli o poco illuminati, con viste limitate, materassi rigidi o rumore proveniente dai corridoi. Le cucine e la lavanderia in camera sono comuni, rendendo più agevoli soggiorni più lunghi o in famiglia. Ci si può aspettare un soggiorno pratico e indipendente, adatto a viaggiatori autonomi.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
Gli alloggi includono in genere cucine e spesso anche una lavatrice, favorendo soggiorni con trattamento autonomo.
Recensioni degli ospiti correlate
8
Ivan
19 mag 2025
·
Soggiorno di 4 notti
Check in info received before arrival. Nice apartment. Plenty of dining or grocery shopping around. No WINE OPENER?! A towel in the kitchen would be useful to do minor dishes (apartment had a dishwasher, but traveling solo, didn’t really need it). Door to apartment let in some noise from people coming and going, but bedroom was quiet.
Check in info received before arrival. Nice apartment. Plenty of dining or grocery shopping around. No WINE OPENER?! A towel in the kitchen would be useful to do minor dishes (apartment had a dishwasher, but traveling solo, didn’t really need it). Door to apartment let in some noise from people coming and going, but bedroom was quiet.
10
Todd
8 apr 2024
·
Soggiorno di 3 notti
Apartment was perfect for a family of four visiting Madrid for a few days. Very clean and functional with a full kitchen. Neighborhood is good and close to shops and grocery.
Apartment was perfect for a family of four visiting Madrid for a few days. Very clean and functional with a full kitchen. Neighborhood is good and close to shops and grocery.
8
Renee
5 ago 2025
·
Soggiorno di 1 notte
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
8
Kevin
26 giu 2025
·
Soggiorno di 3 notti
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
8
Rachel
30 giu 2025
·
Soggiorno di 1 notte
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
8
larry
2 gen 2024
·
Soggiorno di 1 notte
Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
10
Carlos Augusto
29 nov 2023
·
Soggiorno di 4 notti
2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.
2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.
8
Susan
22 set 2025
·
Soggiorno di 2 notti
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
10
Else
2 ott 2024
·
Soggiorno di 3 notti
Vi havde nogle rigtig fine dage i Madrid og boede i studielejlighed hvor der var fin plads og alle de ting vi skulle bruge i køkkenet. Området var roligt men lejligheden noget mørk og med udsigt til baggårde
Vi havde nogle rigtig fine dage i Madrid og boede i studielejlighed hvor der var fin plads og alle de ting vi skulle bruge i køkkenet. Området var roligt men lejligheden noget mørk og med udsigt til baggårde
10
Yuchen
9 feb 2026
·
Soggiorno di 4 notti
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Le recensioni descrivono costantemente gli appartamenti come molto puliti, con solo segnalazioni isolate di macchie o odori.
Recensioni degli ospiti correlate
8
ENRIQUE
9 dic 2025
·
Soggiorno di 5 notti
Está bien para dormir y el lugar está limpio
Está bien para dormir y el lugar está limpio
10
Denisse
4 giu 2025
·
Soggiorno di 3 notti
Place very clean Only We have problems to check in and when we got to the place We waited 2 hrs to get in the room otherwise happy with our stay . Recommend 100%
Place very clean Only We have problems to check in and when we got to the place We waited 2 hrs to get in the room otherwise happy with our stay . Recommend 100%
8
Renee
5 ago 2025
·
Soggiorno di 1 notte
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
8
Kevin
26 giu 2025
·
Soggiorno di 3 notti
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
10
Jacqueline
6 nov 2025
·
Soggiorno di 1 notte
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
8
Rachel
30 giu 2025
·
Soggiorno di 1 notte
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
8
larry
2 gen 2024
·
Soggiorno di 1 notte
Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
8
Michael
7 ott 2024
·
Soggiorno di 1 notte
Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
2
jing
7 giu 2024
·
Soggiorno di 1 notte
Our room was not the one we booked om hotels.com. the room showed on hotels.com has a balcony and bright light. The room we got was a dark and no balcony with very bad smell. When you open the window you can see the garage around.
Our room was not the one we booked om hotels.com. the room showed on hotels.com has a balcony and bright light. The room we got was a dark and no balcony with very bad smell. When you open the window you can see the garage around.
10
Ana
19 feb 2025
·
Soggiorno di 3 notti
El departamento es amplio, iluminado y muy limpio, se encuentra a unas cuadras de la estación atocha, tiene todo lo necesario, muy recomendado, lo volvería alquilar
El departamento es amplio, iluminado y muy limpio, se encuentra a unas cuadras de la estación atocha, tiene todo lo necesario, muy recomendado, lo volvería alquilar
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Camere
Monolocali e appartamenti sono generalmente spaziosi e confortevoli, con arredi moderni. Alcune unità sono piccole o poco illuminate, con viste limitate, rumore dai corridoi o materassi rigidi.
Recensioni degli ospiti correlate
10
George
10 set 2025
·
Soggiorno di 3 notti
Spacious and comfortable in a great location. Remote checkin worked well.
Spacious and comfortable in a great location. Remote checkin worked well.
8
Ivan
19 mag 2025
·
Soggiorno di 4 notti
Check in info received before arrival. Nice apartment. Plenty of dining or grocery shopping around. No WINE OPENER?! A towel in the kitchen would be useful to do minor dishes (apartment had a dishwasher, but traveling solo, didn’t really need it). Door to apartment let in some noise from people coming and going, but bedroom was quiet.
Check in info received before arrival. Nice apartment. Plenty of dining or grocery shopping around. No WINE OPENER?! A towel in the kitchen would be useful to do minor dishes (apartment had a dishwasher, but traveling solo, didn’t really need it). Door to apartment let in some noise from people coming and going, but bedroom was quiet.
6
BRUNO MÁRIO
19 ott 2025
·
Soggiorno di 6 notti
A comunicação com gerência foi ótima, assim como o check in. O maior problema é o quarto da suíte que é muito pequeno, difícil até para abrir as malas e não tem nenhum armário, prateleira ou gaveta para acomodar os pertences. A vista das janelas é muito feia, caso se importe com isso vale mencionar. Observei que hóspedes que chegavam a noite tiveram dificuldade para receber o código de entrada, sugiro que se for este o caso avise a propriedade com antecedência que chegará a noite. Localização excelente, muito perto da estação metro e da estação de trem Atocha, farmácias, mercados e ótimos bares e restaurantes tudo isso a poucos metros. A máquina de lavar roupa não é secadora.
A comunicação com gerência foi ótima, assim como o check in. O maior problema é o quarto da suíte que é muito pequeno, difícil até para abrir as malas e não tem nenhum armário, prateleira ou gaveta para acomodar os pertences. A vista das janelas é muito feia, caso se importe com isso vale mencionar. Observei que hóspedes que chegavam a noite tiveram dificuldade para receber o código de entrada, sugiro que se for este o caso avise a propriedade com antecedência que chegará a noite. Localização excelente, muito perto da estação metro e da estação de trem Atocha, farmácias, mercados e ótimos bares e restaurantes tudo isso a poucos metros. A máquina de lavar roupa não é secadora.
8
Kevin
26 giu 2025
·
Soggiorno di 3 notti
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
8
Rachel
30 giu 2025
·
Soggiorno di 1 notte
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
8
Susan
22 set 2025
·
Soggiorno di 2 notti
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
2
jing
7 giu 2024
·
Soggiorno di 1 notte
Our room was not the one we booked om hotels.com. the room showed on hotels.com has a balcony and bright light. The room we got was a dark and no balcony with very bad smell. When you open the window you can see the garage around.
Our room was not the one we booked om hotels.com. the room showed on hotels.com has a balcony and bright light. The room we got was a dark and no balcony with very bad smell. When you open the window you can see the garage around.
10
Else
2 ott 2024
·
Soggiorno di 3 notti
Vi havde nogle rigtig fine dage i Madrid og boede i studielejlighed hvor der var fin plads og alle de ting vi skulle bruge i køkkenet. Området var roligt men lejligheden noget mørk og med udsigt til baggårde
Vi havde nogle rigtig fine dage i Madrid og boede i studielejlighed hvor der var fin plads og alle de ting vi skulle bruge i køkkenet. Området var roligt men lejligheden noget mørk og med udsigt til baggårde
10
Yuchen
9 feb 2026
·
Soggiorno di 4 notti
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
8
Aoi
23 nov 2023
·
Soggiorno di 2 notti
壁が薄いのか、隣人がうるさ過ぎたのか、音が響いたのが気になった。それ以外は快適でした。
壁が薄いのか、隣人がうるさ過ぎたのか、音が響いたのが気になった。それ以外は快適でした。
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizio
Il check-in remoto basato su codice e la comunicazione sono contrastanti: molti segnalano un supporto WhatsApp rapido e disponibile, mentre altri hanno riscontrato codici di accesso ritardati, poca flessibilità o la necessità di sollecitare istruzioni.
Recensioni degli ospiti correlate
10
George
10 set 2025
·
Soggiorno di 3 notti
Spacious and comfortable in a great location. Remote checkin worked well.
Spacious and comfortable in a great location. Remote checkin worked well.
6
Mehmet
10 mag 2024
·
Soggiorno di 1 notte
If you don’t have an internet access on the day of Check-in after 3:00 Pm, you might as well find another place to stay. Check in software needs more work to be fully functioning.
If you don’t have an internet access on the day of Check-in after 3:00 Pm, you might as well find another place to stay. Check in software needs more work to be fully functioning.
8
Renee
5 ago 2025
·
Soggiorno di 1 notte
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
8
Kevin
26 giu 2025
·
Soggiorno di 3 notti
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
10
Alicia
12 feb 2024
·
Soggiorno di 1 notte
Very clean and although the check in is online the communication is very good. The remote receptionist was communication was great via what’s app.Excellent service
Very clean and although the check in is online the communication is very good. The remote receptionist was communication was great via what’s app.Excellent service
10
Jacqueline
6 nov 2025
·
Soggiorno di 1 notte
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
8
Rachel
30 giu 2025
·
Soggiorno di 1 notte
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
4
Michael
28 set 2024
·
Soggiorno di 3 notti
Good location, room is clean. The staff was not helpful at all. I sent in-APP messages twice on the day, asking for check in instructions and access code, but didn't receive any reply. I called the staff when I arrived at property, I was told check in instruction has been sent to WhatsApp. I didn't receive any message from the property, we had never communicated on WhatsApp. The staff refused providing access code on phone, and didn't want to send the code thru email or in-APP messages. After 20 minutes argument on phone, finally I was given the code. My first day of a 4-week holiday was totally ruined. It was the worst ever check in experience.
Good location, room is clean. The staff was not helpful at all. I sent in-APP messages twice on the day, asking for check in instructions and access code, but didn't receive any reply. I called the staff when I arrived at property, I was told check in instruction has been sent to WhatsApp. I didn't receive any message from the property, we had never communicated on WhatsApp. The staff refused providing access code on phone, and didn't want to send the code thru email or in-APP messages. After 20 minutes argument on phone, finally I was given the code. My first day of a 4-week holiday was totally ruined. It was the worst ever check in experience.
8
Michael
7 ott 2024
·
Soggiorno di 1 notte
Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
8
Leo R
26 gen 2025
·
Soggiorno di 4 notti
desk staff has no flexibility dealing with credit card payments over the phone, I had phone issues upon reaching Madrid & the desk agent made me come to their office just to complete the payment process, just plain absurd since the office has my credit card info to reserve the unit, the agent could easily have easily processed the payment & give the entry code for the property over the phone, NO need for a subway ride to the office just to be given the entry code, what a hassle!
desk staff has no flexibility dealing with credit card payments over the phone, I had phone issues upon reaching Madrid & the desk agent made me come to their office just to complete the payment process, just plain absurd since the office has my credit card info to reserve the unit, the agent could easily have easily processed the payment & give the entry code for the property over the phone, NO need for a subway ride to the office just to be given the entry code, what a hassle!
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Posizione
Posizione altamente comoda per la stazione di Atocha e i principali musei, in una zona generalmente tranquilla e pedonale, con negozi e ristoranti nelle vicinanze.
Recensioni degli ospiti correlate
10
rafael
2 lug 2024
·
Soggiorno di 1 notte
Very convenient locariin
Very convenient locariin
8
Francisco
25 lug 2024
·
Soggiorno di 4 notti
Nice quiet neighborhood
Nice quiet neighborhood
8
John
2 ott 2024
·
Soggiorno di 4 notti
Really comfortable apartment in a good area, close to Atocha transport hub and attractions such as the Reina Sofia and Prado Museums and the Retiro Park. Lots of bars and restaurants within a few minutes walk. Only negative was trying to get used to the quirky lock on the apartment door.
Really comfortable apartment in a good area, close to Atocha transport hub and attractions such as the Reina Sofia and Prado Museums and the Retiro Park. Lots of bars and restaurants within a few minutes walk. Only negative was trying to get used to the quirky lock on the apartment door.
8
Renee
5 ago 2025
·
Soggiorno di 1 notte
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
10
Ruth Elizabeth
28 ott 2023
·
Soggiorno di 2 notti
Apartamento muy confortable; cerca al museo de la Reina Sofía; muy recomendable
Apartamento muy confortable; cerca al museo de la Reina Sofía; muy recomendable
10
Jacqueline
6 nov 2025
·
Soggiorno di 1 notte
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
8
Rachel
30 giu 2025
·
Soggiorno di 1 notte
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
10
Carlos Augusto
29 nov 2023
·
Soggiorno di 4 notti
2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.
2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.
8
Susan
22 set 2025
·
Soggiorno di 2 notti
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
10
Yuchen
9 feb 2026
·
Soggiorno di 4 notti
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Ristorazione
Non ci sono informazioni sufficienti nelle recensioni.
Recensioni degli ospiti correlate
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
10
David
2 settimane fa
·
Soggiorno di 2 notti
We were two and it was perfect but it could easily accommodate two more the sofa bed. Having a laundry machine in the unit is very useful too.
We were two and it was perfect but it could easily accommodate two more the sofa bed. Having a laundry machine in the unit is very useful too.
10
Henri
4 settimane fa
·
Soggiorno di 5 notti
Het was een ruime studio voor ons 2, zalig om de ruimte te hebben. Een straat verder heb je een paar bakkers en een Lidl. Wij hebben elke ochtend lekker kunnen ontbijten vóór we naar buiten gingen (potten en pannen zijn aanwezig). Goede ervaring. Alleen het inchecken was even zoeken naar de code, dus bekijk dit zeker een dag op voorhand ipv aan de voordeur :) PS: 2 lekkere indische restaurants om de hoek, aanraders
Het was een ruime studio voor ons 2, zalig om de ruimte te hebben. Een straat verder heb je een paar bakkers en een Lidl. Wij hebben elke ochtend lekker kunnen ontbijten vóór we naar buiten gingen (potten en pannen zijn aanwezig). Goede ervaring. Alleen het inchecken was even zoeken naar de code, dus bekijk dit zeker een dag op voorhand ipv aan de voordeur :) PS: 2 lekkere indische restaurants om de hoek, aanraders
8
Salome
26 ago 2026
·
Soggiorno di 1 notte
The location is very practical for Atocha train station. The flat is spacious and well furnished. The only little issues were the lack of response when messaging the host and their phone was unreachable. We also only had 2 sets of towel for 4. Noise insolation from the front door should be better as the building has many loud people not filtered through by a good door. But apart from that it’s great value for money and would use again if I need to take a train from Atocha.
The location is very practical for Atocha train station. The flat is spacious and well furnished. The only little issues were the lack of response when messaging the host and their phone was unreachable. We also only had 2 sets of towel for 4. Noise insolation from the front door should be better as the building has many loud people not filtered through by a good door. But apart from that it’s great value for money and would use again if I need to take a train from Atocha.
4
Melanie
16 giu 2026
·
Soggiorno di 1 notte
The lack of staff onsite is a problem. The instructions on using the access codes were very sketchy. I needed assistance but no one answered the phone when I called the number given. Then I was locked in my room because of a problem with the door. When I managed to get out, i could not lock the door behind me. Again, no answer to my phone call. It was clean and centrally located but I cannot recommend the place.
The lack of staff onsite is a problem. The instructions on using the access codes were very sketchy. I needed assistance but no one answered the phone when I called the number given. Then I was locked in my room because of a problem with the door. When I managed to get out, i could not lock the door behind me. Again, no answer to my phone call. It was clean and centrally located but I cannot recommend the place.
10
David
8 giu 2026
·
Soggiorno di 3 notti
Estuvo bien, la recomiendo
Estuvo bien, la recomiendo
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 11:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-10-04: NO DATA
- 2026-10-05: 396.7106314987793USD
- 2026-10-06: 394.4374744945679USD
- 2026-10-07: 387.3614267525025USD
- 2026-10-08: 212.2419799573975USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 311.25136725750735USD
- 2026-10-12: 133.6951680158844USD
- 2026-10-13: 170.377819947876USD
- 2026-10-14: NO DATA
- 2026-10-15: NO DATA
- 2026-10-16: 229.65502721347048USD
- 2026-10-17: NO DATA
- 2026-10-18: 184.6308196581116USD
- 2026-10-19: 190.9520771227112USD
- 2026-10-20: 222.62514960772705USD
- 2026-10-21: 266.2109035749207USD
- 2026-10-22: 229.8818779647217USD
- 2026-10-23: 428.73684313458256USD
- 2026-10-24: 419.1926332364502USD
- 2026-10-25: 244.3946167424927USD
- 2026-10-26: NO DATA
- 2026-10-27: 212.2419799573975USD
- 2026-10-28: 158.8463796913147USD
- 2026-10-29: 158.76256918469238USD
- 2026-10-30: 351.1297498747559USD
- 2026-10-31: NO DATA
- 2026-11-01: 140.15467948365784USD
- 2026-11-02: 138.58153593283083USD
- 2026-11-03: 138.58153593283083USD
- 2026-11-04: 174.02529490475465USD
- 2026-11-05: 165.5487416317749USD
- 2026-11-06: 343.80601413739015USD
- 2026-11-07: NO DATA
- 2026-11-08: 237.13537560873414USD
- 2026-11-09: 127.00512210031128USD
- 2026-11-10: 132.6668098518219USD
- 2026-11-11: 125.24248612216188USD
- 2026-11-12: 133.0861786187439USD
- 2026-11-13: 275.90143571182256USD
- 2026-11-14: NO DATA
- 2026-11-15: 118.84236678273011USD
- 2026-11-16: 104.70999745088197USD
- 2026-11-17: 148.55625115612793USD
- 2026-11-18: 169.3824184749756USD
- 2026-11-19: 131.57688865704347USD
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: 127.77765565859987USD
- 2026-11-23: 123.10035247778322USD
- 2026-11-24: 167.7434555572815USD
- 2026-11-25: 140.07971497686768USD
- 2026-11-26: 144.67030171875USD
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 106.1078534552765USD
- 2026-11-30: 105.25907336123657USD
- 2026-12-01: 101.87615790078736USD
- 2026-12-02: 114.61067122824097USD
- 2026-12-03: 123.10035247778322USD
- 2026-12-04: NO DATA
Questa struttura non dispone di reception. Contatta la struttura almeno 48 ore prima dell'arrivo per prendere accordi per il check-in. I recapiti sono indicati sulla conferma della prenotazione. Prima dell'arrivo, gli ospiti devono completare la registrazione online con la struttura tramite un link sicuro. Se prevedi di arrivare dopo le ore 06:00 contatta la struttura in anticipo, utilizzando i recapiti indicati sulla conferma della prenotazione. Gli ospiti che pensano di arrivare fuori dal normale orario di ricevimento devono contattare la struttura in anticipo, per ricevere un codice di accesso e le istruzioni relative al check-in. Gli ospiti possono accedere alla loro sistemazione da un ingresso privato. Gli ospiti possono richiedere assistenza alla reception virtuale.Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
Ti verrà richiesto di pagare la seguente cauzione completamente rimborsabile.
Breakage deposit: EUR 50 per stay
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo potrebbero essere richiesti un documento di identità comprensivo di fotografia e una carta di credito per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti con carte di credito e carte di debito; non si accettano contanti
- L'host non ha indicato la presenza o l'assenza di un rilevatore di monossido di carbonio in struttura; ti consigliamo di portare con te un rilevatore da viaggio.
- L'host non ha indicato la presenza o l'assenza di un rilevatore di fumo in struttura.
- In base alla normativa vigente, non si accettano pagamenti in contanti per importi superiori a 1000 EUR. Per maggiori informazioni, contatta direttamente la struttura utilizzando i recapiti indicati nella conferma della prenotazione.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- Questa struttura è LGBTQ+ friendly e accoglie tutti gli ospiti, senza alcuna distinzione.
- Supplemento parcheggio nelle vicinanze: 20 EUR a notte (a 200 metri di distanza)
- Supplemento per animali domestici: 30 EUR ad animale, a soggiorno
- Non vengono richiesti supplementi per gli animali di servizio
- Supplemento pulizie: 30 EUR al giorno
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Informazioni generali
Camere non fumatori
Family room
Internet
Wi-fi gratuito