Name: Novotel Balikpapan
Address: Jl. Brigjen Ery Suparjan No. 2, Balikpapan, Indonesia, Balikpapan, East Kalimantan, Indonesia
Rating: 7.77

Guest reviews

7.8

Good

Based on 1,452 verified reviews

Facilities

7.3

Cleanliness

7.4

Rooms

7.3

Service

7.8

Location

7.5

Dining

7.2

Who stays here?

Business

64%

Couple

8%

Family

17%

Group

4%

Solo

4%

10

Emma

7 Jan 2026

·

Stayed 1 night

The check-in and check-out process was very easy and fast without a deposit. The FO gave me a room with a nice view, the sea and the pool. The room was clean, the AC was cold, the shower was very strong. but now they don't provide bar soap, shower cap, toothbrush in the bathroom but when you check in, they will ask for this and if you need it, they will give it to you. everything is ok, only the security in front of the lobby door must be alert if guests bring a lot of luggage. There is no need to ask whether they need help carrying the suitcase or not. I think it's better to just help directly without having to ask. Novotel Balikpapan, January 5, 2026

10

Stuart

26 Dec 2025

·

Stayed 1 night

Great

6

Benjamin

24 May 2025

·

Stayed 7 nights

Not a beautiful island

10

Muhammad

19 Apr 2023

·

Stayed 28 nights

Very good hotel this is

4

WING MING

1 Feb 2023

·

Stayed 2 nights

Linen was dirty and stained. Hotel room is poorly maintained. Cannot live up to 5 star hotel standard.

Jl. Brigjen Ery Suparjan No. 2, Balikpapan, Indonesia

Location

A stay at Novotel Balikpapan places you in the heart of Balikpapan, steps from Bekapai Garden and 4 minutes by foot from Ruko Bandar. This family-friendly hotel is 0.7 mi (1.1 km) from Masjid Agung At-Taqwa and 0.8 mi (1.2 km) from Plaza Balikpapan.

Bekapai Garden(0.1 Miles)

Ruko Bandar(0.2 Miles)

Masjid Agung At-Taqwa(0.5 Miles)

Plaza Balikpapan(0.6 Miles)

Monument Perjuangan Rakyat(1.2 Miles)

Pantai Monpera(1.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, the property offers on-site parking, which is free but limited. Valet parking is also available.

Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee of approximately IDR 181500 for adults and IDR 90750 for children.

No pets and no service animals are allowed at this property.

Check-in is from 2:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Yes, an airport shuttle service is available for a fee of IDR 180000 per vehicle (one way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

The property offers limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities in public areas.

The property is located in the heart of Balikpapan, just steps from Bekapai Garden and 4 minutes by foot from Ruko Bandar. It is approximately 0.7 mi (1.1 km) from Masjid Agung At-Taqwa and 0.8 mi (1.2 km) from Plaza Balikpapan.

Yes, the property features an outdoor swimming pool, which is seasonal. The pool is available for guests to enjoy during operational hours.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property offers rollaway beds for a fee of IDR 375000 per night, and advance request or confirmation is required.

Novotel Balikpapan

Amenities

Property description

Book on Vio

Guest reviews