Hotel Berchielli
358 USD
a notte
Media per settembre
Prezzi per Hotel Berchielli
Seleziona le date per controllare prezzi e disponibilità
358 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Hotel Berchielli, il prezzo per notte è in media di 156 USD nel mese più economico (febbraio) e di 381 USD nel mese più caro (maggio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 163 USD |
| febbraio | 156 USD |
| marzo | 217 USD |
| aprile | 323 USD |
| maggio | 381 USD |
| giugno | 314 USD |
| luglio | 222 USD |
| agosto | 207 USD |
| settembre | 358 USD |
| ottobre | 346 USD |
| novembre | 204 USD |
| dicembre | 175 USD |
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set · 358 USD
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Prezzo più alto: maggio (circa 381 USD)
Prezzo più basso: febbraio (circa 156 USD)
Informazioni su questa struttura
Avrai a disposizione una terrazza e un giardino da dove ammirare il paesaggio e potrai utilizzare servizi come il Wi-Fi gratuito. In questo hotel potrai inoltre contare su servizi di concierge, un servizio babysitter a pagamento e una sala ...
Servizi
Avrai a disposizione una terrazza e un giardino da dove ammirare il paesaggio e potrai utilizzare servizi come il Wi-Fi gratuito. In questo hotel potrai inoltre contare su servizi di concierge, un servizio babysitter a pagamento e una sala ricevimenti.
Servizi per le aziende
Potrai usufruire di accesso gratuito a Internet via cavo, un business center aperto 24 ore su 24 e quotidiani gratuiti nella hall. È possibile usufruire di una navetta da e per l'aeroporto 24 ore su 24 a pagamento.
Ristorazione
Presso un hotel è disponibile il servizio in camera con orario limitato. Dissetati con il tuo drink preferito! Presso questa struttura troverai un bar/lounge. La colazione a buffet viene servita gratuitamente tutti i giorni dalle ore 07:00 alle ore 11:00.
Camere
Rilassati in una delle 76 camere con aria condizionata della struttura, complete di minibar e TV LED. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, set di cortesia gratuiti e bidet. I comfort includono telefoni, casseforti e scrivanie.
Posizione
Se alloggi presso Hotel Berchielli, ti troverai nel centro di Firenze, a pochi passi da Ponte Vecchio e 8 minuti a piedi da Piazza Santa Maria Novella. Questo hotel si trova a 0,8 km da Cattedrale di Santa Maria del Fiore e 0,3 km da Piazza della Signoria.
Nelle vicinanze
Ponte Vecchio(0.1 miglia)
Fiume Arno(0.1 miglia)
Via de' Calzaiuoli(0.2 miglia)
Piazza della Signoria(0.2 miglia)
Palazzo degli Uffizi(0.2 miglia)
Via de' Tornabuoni(0.2 miglia)
Loggia dei Lanzi(0.2 miglia)
Galleria degli Uffizi(0.2 miglia)
Museo Galileo - Istituto e Museo di Storia della Scienza(0.2 miglia)
Via Maggio(0.2 miglia)
Piazza della Repubblica(0.2 miglia)
Palazzo Vecchio(0.2 miglia)
Gucci Museo(0.3 miglia)
Palazzo Strozzi(0.3 miglia)
Accademia Italiana(0.3 miglia)
L'aeroporto più comodo per raggiungere Hotel Berchielli è Aeroporto di Firenze Peretola (FLR)(4.5 miglia)
Parcheggio
Business center
Servizio in camera
Parcheggio valet
Banco escursioni
Lavanderia a secco
Posizione
Lungarno Acciaiuoli, 14, Firenze, Italia
Ponte Vecchio (0.1 miglia)
Fiume Arno (0.1 miglia)
Via de' Calzaiuoli (0.2 miglia)
Piazza della Signoria (0.2 miglia)
Palazzo degli Uffizi (0.2 miglia)
Via de' Tornabuoni (0.2 miglia)
Opzioni camera
4
Camera tripla
Dettagli della camera
3× Letti Singoli
1 Letto Matrimoniale Alla Francese
e 1 Letto Singolo
Posti letto: 3
247 ft²
Aria condizionataRiscaldamentoWi-Fi (gratuito)
4
Camera singola
Dettagli della camera
1 Letto Singolo
150 ft²
Aria condizionataRiscaldamentoWi-Fi (gratuito)
6
Camera Deluxe, vista fiume
Dettagli della camera
1 Letto Matrimoniale Alla Francese
2 Letti Singoli
Posti letto: 3
269 ft²
Aria condizionataRiscaldamentoWi-Fi (gratuito)
5
Doppia Standard
Dettagli della camera
1 Letto Matrimoniale Alla Francese
2 Letti Singoli
Posti letto: 2
215 ft²
Aria condizionataRiscaldamentoWi-Fi (gratuito)
Recensioni degli ospiti su Hotel Berchielli
9.1
Favoloso
Sulla base di 1934 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
4%
In coppia
57%
Famiglia
24%
Gruppo
8%
In solitaria
4%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
All'Hotel Berchielli, i viaggiatori sottolineano costantemente l'ottima posizione sul fiume vicino a Ponte Vecchio, la facilità di raggiungere a piedi le principali attrazioni di Firenze, un servizio generalmente cordiale e disponibile, e una colazione varia e apprezzata, con molte camere che offrono layout spaziosi e viste memorabili sull'Arno e sui ponti.
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Cosa pensano gli ospiti
All'Hotel Berchielli, i viaggiatori sottolineano costantemente l'ottima posizione sul fiume vicino a Ponte Vecchio, la facilità di raggiungere a piedi le principali attrazioni di Firenze, un servizio generalmente cordiale e disponibile, e una colazione varia e apprezzata, con molte camere che offrono layout spaziosi e viste memorabili sull'Arno e sui ponti.
Gli inconvenienti ricorrenti includono un condizionamento o riscaldamento variabili, occasionali problemi di pressione dell'acqua o con la doccia, e rumore nelle camere vista fiume quando le finestre sono aperte. Diverse recensioni menzionano un arredamento classico, leggermente datato, oltre a esperienze contrastanti con il parcheggio e la logistica del servizio valet e, meno frequentemente, interazioni brusche alla reception. In generale, aspettatevi un soggiorno affascinante e ben posizionato, ideale per visitare le attrazioni e godere della vista sul fiume.
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Servizi
Gli ospiti apprezzano il bar in loco e la terrazza panoramica con vista. Il parcheggio e il servizio valet richiedono un coordinamento anticipato, con commenti che vanno dal molto utile al problematico.
Recensioni degli ospiti correlate
2
Artan
9 mar 2025
·
Soggiorno di 1 notte
My experience at Hotel Berchielli was extremely disappointing, especially regarding how they handled my car. When I handed over my vehicle for valet parking, they never informed me that it wouldn't be parked at the hotel. Only after checking my GPS and seeing that my car was being driven outside the city of Florence for about an hour did I realize something was wrong. When I complained at the reception, they made a call, and the driver immediately parked the car in an open lot about 5.5 km away from the hotel—as soon as he realized I was tracking it. The staff then told me they would bring it back later and park it in the hotel’s garage, but I refused. I demanded my keys immediately, as I did not want anyone else driving my car again. This kind of behavior is completely unacceptable and highly unprofessional for a hotel that claims to offer quality service. I would not recommend this hotel to anyone who values honesty and integrity!
My experience at Hotel Berchielli was extremely disappointing, especially regarding how they handled my car. When I handed over my vehicle for valet parking, they never informed me that it wouldn't be parked at the hotel. Only after checking my GPS and seeing that my car was being driven outside the city of Florence for about an hour did I realize something was wrong. When I complained at the reception, they made a call, and the driver immediately parked the car in an open lot about 5.5 km away from the hotel—as soon as he realized I was tracking it. The staff then told me they would bring it back later and park it in the hotel’s garage, but I refused. I demanded my keys immediately, as I did not want anyone else driving my car again. This kind of behavior is completely unacceptable and highly unprofessional for a hotel that claims to offer quality service. I would not recommend this hotel to anyone who values honesty and integrity!
10
Linda
14 mag 2023
·
Soggiorno di 3 notti
The hotel was clean, staff excellent (great bartender), in a great location and wonderful breakfast. We had a lovely room overlooking the river. We would definitely stay here again.
The hotel was clean, staff excellent (great bartender), in a great location and wonderful breakfast. We had a lovely room overlooking the river. We would definitely stay here again.
10
Eric
7 giu 2025
·
Soggiorno di 1 notte
My wife and i stayed here one night only due to a flight cancellation. The staff were very kind to make us feel welcome, made an excellent recommendation for dinner, and packed us a wonderful bag breakfast due to our having to leave at 4am. The bar was very enjoyable for a cocktail before going out, bartender skillful and charming. We stayed here by accident but next time i am in Florence i will stay here.
My wife and i stayed here one night only due to a flight cancellation. The staff were very kind to make us feel welcome, made an excellent recommendation for dinner, and packed us a wonderful bag breakfast due to our having to leave at 4am. The bar was very enjoyable for a cocktail before going out, bartender skillful and charming. We stayed here by accident but next time i am in Florence i will stay here.
10
Jeff
30 set 2024
·
Soggiorno di 2 notti
Great river view from our room. Nice rooftop terrace and breakfast. The staff were very helpful and friendly.
Great river view from our room. Nice rooftop terrace and breakfast. The staff were very helpful and friendly.
10
Carl
12 lug 2023
·
Soggiorno di 4 notti
First class, professional customer service. Front desk staff were excellent and the bartender Mas was extraordinary. A truly great hotel I shall recommend highly to everyone I know.
First class, professional customer service. Front desk staff were excellent and the bartender Mas was extraordinary. A truly great hotel I shall recommend highly to everyone I know.
8
Malek
29 giu 2023
·
Friendly staff. Parking should be coordinated before arrival
Friendly staff. Parking should be coordinated before arrival
4
Holly
6 lug 2023
·
Soggiorno di 2 notti
I want to start this review with the positives. We drove a car from Milan to Florence. We got to the city center late and we were fighting through the throng of tourists one way streets and simply not knowing the area. It was intense. We got as close as we could to the hotel and parked the car. We told them where the car was they sent a porter to find the car and valet it for us. It was such good service and this is how I would describe the rest of the service during our stay. The hotel location is right on the Arno River which is the center of town so everything was walkable and easy. The hotel has an old world charm as well andthat shows in the finishes in the hotel. The rooms need updating. The worst part of this hotel for us was the Air conditioning. We were on the top floor and it was hot. The AC turned on but did not work properly. It might as well have not turned on at all. We asked them to come fix it and they tried but nothing really helped. We asked them for fans and they brought us two fans like 20 minutes but because of this I wouldn't stay there again. We were sweltering. This was our honeymoon trip and everywhere else was booked. This for us was the worst hotel we stayed at due to the AC.
I want to start this review with the positives. We drove a car from Milan to Florence. We got to the city center late and we were fighting through the throng of tourists one way streets and simply not knowing the area. It was intense. We got as close as we could to the hotel and parked the car. We told them where the car was they sent a porter to find the car and valet it for us. It was such good service and this is how I would describe the rest of the service during our stay. The hotel location is right on the Arno River which is the center of town so everything was walkable and easy. The hotel has an old world charm as well andthat shows in the finishes in the hotel. The rooms need updating. The worst part of this hotel for us was the Air conditioning. We were on the top floor and it was hot. The AC turned on but did not work properly. It might as well have not turned on at all. We asked them to come fix it and they tried but nothing really helped. We asked them for fans and they brought us two fans like 20 minutes but because of this I wouldn't stay there again. We were sweltering. This was our honeymoon trip and everywhere else was booked. This for us was the worst hotel we stayed at due to the AC.
10
Raymond
13 dic 2022
·
Soggiorno di 1 notte
The staff was extremely helpful with a parking situation I had with my rented vehicle. I truly appreciate that they went through all the effort they did to help me!
The staff was extremely helpful with a parking situation I had with my rented vehicle. I truly appreciate that they went through all the effort they did to help me!
10
Gillian
12 mag 2024
·
Soggiorno di 3 notti
We were genuinely overwhelmed by our beautiful room. It overlooked the river with two huge windows. The staff were very kind and helpful and went out of their way to make our experience as enjoyable as possible. Breakfast was super tasty with everything on offer to suit all palates. This hotel was wonderful and the location was perfect for visiting anywhere in Florence with all the attractions and designer shops within very easy walking distance. It has a lovely roof terrace and attractive foyer for eating, drinking and coffees. We didn’t want to leave.
We were genuinely overwhelmed by our beautiful room. It overlooked the river with two huge windows. The staff were very kind and helpful and went out of their way to make our experience as enjoyable as possible. Breakfast was super tasty with everything on offer to suit all palates. This hotel was wonderful and the location was perfect for visiting anywhere in Florence with all the attractions and designer shops within very easy walking distance. It has a lovely roof terrace and attractive foyer for eating, drinking and coffees. We didn’t want to leave.
10
Susan
4 set 2025
·
Soggiorno di 1 notte
Amazing hotel in every way. Located near the Ponte Vecchio, right on river and easy walk to everything. The hotel is beautifully decorated with small bar and nice breakfast including American pot of coffee. But the best part was the outstanding service. They upgraded our room and and we overlooked the river and a bottle of prosecco was sitting for us at check in.
Amazing hotel in every way. Located near the Ponte Vecchio, right on river and easy walk to everything. The hotel is beautifully decorated with small bar and nice breakfast including American pot of coffee. But the best part was the outstanding service. They upgraded our room and and we overlooked the river and a bottle of prosecco was sitting for us at check in.
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Pulizia
Camere e aree comuni sono costantemente pulite e ben tenute durante i soggiorni.
Recensioni degli ospiti correlate
10
Mario Junior
27 ago 2024
·
Soggiorno di 3 notti
The stay in the hotel Berchielli was great. In front of the Arno River. Staff was amazing, friendly and very helpful. The room was clean and quiet. Breakfast and the staff in the breakfast room were wonderful!
The stay in the hotel Berchielli was great. In front of the Arno River. Staff was amazing, friendly and very helpful. The room was clean and quiet. Breakfast and the staff in the breakfast room were wonderful!
10
John William
14 giu 2024
·
Soggiorno di 4 notti
We found the hotel very nice, clean and the hotel staff was great.
We found the hotel very nice, clean and the hotel staff was great.
10
William
23 ago 2023
·
Soggiorno di 2 notti
Excellent property to stay in while you are in Florence. It backs up to the river and is in walking distance to all the sights of interest. The rooms was large and the breakfast was very nice. There are nice places to eat near by. You can look out your window in the morning and watch the people rowing on the river and walk on the bridges at night. It was very quite and very clean.
Excellent property to stay in while you are in Florence. It backs up to the river and is in walking distance to all the sights of interest. The rooms was large and the breakfast was very nice. There are nice places to eat near by. You can look out your window in the morning and watch the people rowing on the river and walk on the bridges at night. It was very quite and very clean.
10
Hinda
3 apr 2025
·
Soggiorno di 1 notte
Excellent staff professional and helpful. Room was clean and as advertised. Very nice good breakfast especially the coffee
Excellent staff professional and helpful. Room was clean and as advertised. Very nice good breakfast especially the coffee
10
Kristopher
1 lug 2025
·
Soggiorno di 1 notte
We absolutely loved our stay at this hotel in Italy! From the moment we arrived, the experience was exceptional. The property was full of charm and character, with beautifully maintained spaces and breathtaking views that truly captured the essence of the region. Our room was spotless, comfortable, and thoughtfully designed, making it feel like a luxurious home away from home. The amenities were top-notch, and every detail felt carefully considered to enhance our stay. The staff were incredibly welcoming and attentive — always available when needed but never intrusive. Their hospitality made a lasting impression and added so much to the overall experience. This was easily one of the most memorable hotel stays we’ve had. We wouldn’t hesitate to return and highly recommend it to anyone looking for a relaxing and authentic Italian getaway.
We absolutely loved our stay at this hotel in Italy! From the moment we arrived, the experience was exceptional. The property was full of charm and character, with beautifully maintained spaces and breathtaking views that truly captured the essence of the region. Our room was spotless, comfortable, and thoughtfully designed, making it feel like a luxurious home away from home. The amenities were top-notch, and every detail felt carefully considered to enhance our stay. The staff were incredibly welcoming and attentive — always available when needed but never intrusive. Their hospitality made a lasting impression and added so much to the overall experience. This was easily one of the most memorable hotel stays we’ve had. We wouldn’t hesitate to return and highly recommend it to anyone looking for a relaxing and authentic Italian getaway.
10
Lynn
3 dic 2024
·
Soggiorno di 8 notti
Have stayed here multiple times. The staff is super friendly and helpful - the front desk, breakfast room and bar staff! All are great. Awesome location right along the Arno and short walking distances to all the top spots. Still has the old world charm. Very clean, daily room cleaning. Laundry service great too. No English language TV news channels, so if that is important to you, you won't get it here. For me, the break is a good thing. Highly recommend.
Have stayed here multiple times. The staff is super friendly and helpful - the front desk, breakfast room and bar staff! All are great. Awesome location right along the Arno and short walking distances to all the top spots. Still has the old world charm. Very clean, daily room cleaning. Laundry service great too. No English language TV news channels, so if that is important to you, you won't get it here. For me, the break is a good thing. Highly recommend.
10
Vijay
14 dic 2023
·
Soggiorno di 4 notti
Boutique, quaint hotel that in an excellent central location convenient for walking to key sights. 5 min walk from the Uffizi. Hotel and rooms are super clean. Nice sheets and beds. Friendly and helpful staff. Breakfast while included was not the best (better pastries to be had elsewhere) but staff were friendly and the coffee was good. Overall happy with our stay.
Boutique, quaint hotel that in an excellent central location convenient for walking to key sights. 5 min walk from the Uffizi. Hotel and rooms are super clean. Nice sheets and beds. Friendly and helpful staff. Breakfast while included was not the best (better pastries to be had elsewhere) but staff were friendly and the coffee was good. Overall happy with our stay.
10
Ann
6 giu 2023
·
Soggiorno di 5 notti
Beautiful hotel in great location. Lovely big rooms with everything you would need. Very nice breakfast buffet. Staff were friendly and helpful.
Beautiful hotel in great location. Lovely big rooms with everything you would need. Very nice breakfast buffet. Staff were friendly and helpful.
10
Chikako
16 mar 2025
·
Soggiorno di 3 notti
部屋も清潔、お風呂は使いやすく、宿泊料に含まれる朝食サービスも充実していて良かったです。
部屋も清潔、お風呂は使いやすく、宿泊料に含まれる朝食サービスも充実していて良かったです。
10
Marvin
22 set 2025
·
Soggiorno di 2 notti
Ideal location. Clean. Friendly helpful staff. Large rooms though bathrooms can be small
Ideal location. Clean. Friendly helpful staff. Large rooms though bathrooms can be small
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Camere
Molte camere sono spaziose e offrono una memorabile vista sull'Arno e su Ponte Vecchio con un arredamento classico, anche se alcuni bagni sono compatti. Diverse recensioni segnalano camere calde a causa di un A/C o riscaldamento irregolare, occasionali problemi di pressione dell'acqua o guasti alla doccia e un certo rumore.
Recensioni degli ospiti correlate
10
Marshall
28 nov 2025
·
Soggiorno di 1 notte
This hotel was an amazing finish to our week in Italy! The staff was excellent, from check-in to breakfast service to check-out. The room with a view over Ponte Vecchio was awe-inspiring. The location to all the main sights of Florence was ideal. A must stay on my next trip to Florence!
This hotel was an amazing finish to our week in Italy! The staff was excellent, from check-in to breakfast service to check-out. The room with a view over Ponte Vecchio was awe-inspiring. The location to all the main sights of Florence was ideal. A must stay on my next trip to Florence!
10
janis
19 giu 2024
·
Soggiorno di 2 notti
We had THE MOST AMAZING view of the river and Ponte Vecchio. The windows opened wide for the fresh air. The room was beautiful and very classic Florence decor. Bathroom was a bit tight but lovely. Our breakfast was included and delicious. The location is excellent. Central in the old town. We loved it!
We had THE MOST AMAZING view of the river and Ponte Vecchio. The windows opened wide for the fresh air. The room was beautiful and very classic Florence decor. Bathroom was a bit tight but lovely. Our breakfast was included and delicious. The location is excellent. Central in the old town. We loved it!
8
Caitlin
4 set 2024
·
Soggiorno di 1 notte
Pros: The hotel was located right by the water and was within walking distance to all the major landmarks in Florence. I loved the decor of the lobby, outdoor patio and my room. The bed was comfortable and the AC was great for the middle of August in Italy! Cons: the hose to the shower head was broken so water sprayed a bit in unexpected directions, but overall this didn’t matter too much. The complimentary croissants and espresso in the morning were pretty bad. They provided shampoo but no conditioner in my bathroom.
Pros: The hotel was located right by the water and was within walking distance to all the major landmarks in Florence. I loved the decor of the lobby, outdoor patio and my room. The bed was comfortable and the AC was great for the middle of August in Italy! Cons: the hose to the shower head was broken so water sprayed a bit in unexpected directions, but overall this didn’t matter too much. The complimentary croissants and espresso in the morning were pretty bad. They provided shampoo but no conditioner in my bathroom.
6
Alisa Ramirez
5 mag 2024
·
Soggiorno di 2 notti
This property is picture pretty. Breakfast was wonderful and bed was very comfortable. Water pressure was very poor for showering. No air conditioning and too much street noise to open the window. Only stayed two nights.
This property is picture pretty. Breakfast was wonderful and bed was very comfortable. Water pressure was very poor for showering. No air conditioning and too much street noise to open the window. Only stayed two nights.
10
Marvin
22 set 2025
·
Soggiorno di 2 notti
Ideal location. Clean. Friendly helpful staff. Large rooms though bathrooms can be small
Ideal location. Clean. Friendly helpful staff. Large rooms though bathrooms can be small
6
Mary
9 apr 2025
·
Soggiorno di 2 notti
The location is great. Easily walkable around the city. Breakfast was great, as well. The AC in our room however, was lacking. Our room was very hot. The bed was also very very hard. My husband had trouble sleeping. Overall, I’d stay here again…but I would have asked that maintenance take a look at the AC.
The location is great. Easily walkable around the city. Breakfast was great, as well. The AC in our room however, was lacking. Our room was very hot. The bed was also very very hard. My husband had trouble sleeping. Overall, I’d stay here again…but I would have asked that maintenance take a look at the AC.
10
Megan
29 feb 2024
·
Soggiorno di 1 notte
The river-view from the 5th floor cannot be beat; absolutely lovely. The rooms are large, well appointed, and the bathroom was very nice. The bed was a 6/10 for comfort, but the pillows were a 1/10, just awful. It’s very hot in the rooms without the windows open, but very loud while open. The lobby is hot at all times and smells VERY strong of perfume. The breakfast was wonderful.
The river-view from the 5th floor cannot be beat; absolutely lovely. The rooms are large, well appointed, and the bathroom was very nice. The bed was a 6/10 for comfort, but the pillows were a 1/10, just awful. It’s very hot in the rooms without the windows open, but very loud while open. The lobby is hot at all times and smells VERY strong of perfume. The breakfast was wonderful.
10
James
23 giu 2025
·
Soggiorno di 3 notti
We had a VERY SLIGHT snafu when we first got to our room (roll-away for 3rd person wasn't already in room like the desk thought). They quickly apologized, & ended up upgrading us to a larger room to accommodate the 3rd bed even better. I had booked a river view room, but our view of the Ponte Vecchio was amazing! Staff was very accommodating & helpful with our many questions. HIGHLY RECOMMEND!!
We had a VERY SLIGHT snafu when we first got to our room (roll-away for 3rd person wasn't already in room like the desk thought). They quickly apologized, & ended up upgrading us to a larger room to accommodate the 3rd bed even better. I had booked a river view room, but our view of the Ponte Vecchio was amazing! Staff was very accommodating & helpful with our many questions. HIGHLY RECOMMEND!!
6
Ruben
4 gen 2025
·
Soggiorno di 4 notti
Great location. Booked room with two beds was given one bed and one sofa bed instead which was uncomfortable. Main complain is very low water pressure therefore taking a shower was a challenge
Great location. Booked room with two beds was given one bed and one sofa bed instead which was uncomfortable. Main complain is very low water pressure therefore taking a shower was a challenge
8
Hank
11 apr 2025
·
Soggiorno di 2 notti
Room was right on the Arno river. Half a block from Pointe Verde bridge! Didn't appreciate the horribly loud truck right below our window that started pumping waste from the hotel. Started at midnight and lasted an hour!! Very good breakfast.
Room was right on the Arno river. Half a block from Pointe Verde bridge! Didn't appreciate the horribly loud truck right below our window that started pumping waste from the hotel. Started at midnight and lasted an hour!! Very good breakfast.
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Servizio
Il servizio è generalmente caloroso, professionale e disponibile, con accorgimenti premurosi come upgrade, consigli utili e caffè personalizzati. Alcuni ospiti hanno notato risposte brusche o problemi non completamente risolti.
Recensioni degli ospiti correlate
10
Mary
28 feb 2025
·
Soggiorno di 5 notti
This hotel is in a great location. You can walk everywhere and the easily stop back into the hotel for a rest if needed. The staff from the front desk, to doormen, to the cleaning staff and the breakfast staff were all so accommodating and helpful. I would easily stay here again. My only suggestion for the hotel is you didn't have any nice glasses in the room. If someone wants to share a bottle of wine after a busy day, there was no glasses in the room to enjoy a glass of wine with. They should consider setting up a small bar area in each room - with glasses and a bucket for ice, wine opener,...
This hotel is in a great location. You can walk everywhere and the easily stop back into the hotel for a rest if needed. The staff from the front desk, to doormen, to the cleaning staff and the breakfast staff were all so accommodating and helpful. I would easily stay here again. My only suggestion for the hotel is you didn't have any nice glasses in the room. If someone wants to share a bottle of wine after a busy day, there was no glasses in the room to enjoy a glass of wine with. They should consider setting up a small bar area in each room - with glasses and a bucket for ice, wine opener,...
10
Christopher
22 giu 2023
·
Soggiorno di 7 notti
Great location, staff were very helpful, buffet breakfast was superb and vast. Could not fault our week long stay at all.
Great location, staff were very helpful, buffet breakfast was superb and vast. Could not fault our week long stay at all.
6
Pablo
25 gen 2025
·
Soggiorno di 1 notte
Mal servicio del personal de check in. Solo una mujer muy amable. Los hombres no tienen cortecia Desayuno muy bueno y su personal del desayuno también muy amable
Mal servicio del personal de check in. Solo una mujer muy amable. Los hombres no tienen cortecia Desayuno muy bueno y su personal del desayuno también muy amable
2
Artan
9 mar 2025
·
Soggiorno di 1 notte
My experience at Hotel Berchielli was extremely disappointing, especially regarding how they handled my car. When I handed over my vehicle for valet parking, they never informed me that it wouldn't be parked at the hotel. Only after checking my GPS and seeing that my car was being driven outside the city of Florence for about an hour did I realize something was wrong. When I complained at the reception, they made a call, and the driver immediately parked the car in an open lot about 5.5 km away from the hotel—as soon as he realized I was tracking it. The staff then told me they would bring it back later and park it in the hotel’s garage, but I refused. I demanded my keys immediately, as I did not want anyone else driving my car again. This kind of behavior is completely unacceptable and highly unprofessional for a hotel that claims to offer quality service. I would not recommend this hotel to anyone who values honesty and integrity!
My experience at Hotel Berchielli was extremely disappointing, especially regarding how they handled my car. When I handed over my vehicle for valet parking, they never informed me that it wouldn't be parked at the hotel. Only after checking my GPS and seeing that my car was being driven outside the city of Florence for about an hour did I realize something was wrong. When I complained at the reception, they made a call, and the driver immediately parked the car in an open lot about 5.5 km away from the hotel—as soon as he realized I was tracking it. The staff then told me they would bring it back later and park it in the hotel’s garage, but I refused. I demanded my keys immediately, as I did not want anyone else driving my car again. This kind of behavior is completely unacceptable and highly unprofessional for a hotel that claims to offer quality service. I would not recommend this hotel to anyone who values honesty and integrity!
10
Marshall
28 nov 2025
·
Soggiorno di 1 notte
This hotel was an amazing finish to our week in Italy! The staff was excellent, from check-in to breakfast service to check-out. The room with a view over Ponte Vecchio was awe-inspiring. The location to all the main sights of Florence was ideal. A must stay on my next trip to Florence!
This hotel was an amazing finish to our week in Italy! The staff was excellent, from check-in to breakfast service to check-out. The room with a view over Ponte Vecchio was awe-inspiring. The location to all the main sights of Florence was ideal. A must stay on my next trip to Florence!
10
Eric
7 giu 2025
·
Soggiorno di 1 notte
My wife and i stayed here one night only due to a flight cancellation. The staff were very kind to make us feel welcome, made an excellent recommendation for dinner, and packed us a wonderful bag breakfast due to our having to leave at 4am. The bar was very enjoyable for a cocktail before going out, bartender skillful and charming. We stayed here by accident but next time i am in Florence i will stay here.
My wife and i stayed here one night only due to a flight cancellation. The staff were very kind to make us feel welcome, made an excellent recommendation for dinner, and packed us a wonderful bag breakfast due to our having to leave at 4am. The bar was very enjoyable for a cocktail before going out, bartender skillful and charming. We stayed here by accident but next time i am in Florence i will stay here.
10
Lynn
3 dic 2024
·
Soggiorno di 8 notti
Have stayed here multiple times. The staff is super friendly and helpful - the front desk, breakfast room and bar staff! All are great. Awesome location right along the Arno and short walking distances to all the top spots. Still has the old world charm. Very clean, daily room cleaning. Laundry service great too. No English language TV news channels, so if that is important to you, you won't get it here. For me, the break is a good thing. Highly recommend.
Have stayed here multiple times. The staff is super friendly and helpful - the front desk, breakfast room and bar staff! All are great. Awesome location right along the Arno and short walking distances to all the top spots. Still has the old world charm. Very clean, daily room cleaning. Laundry service great too. No English language TV news channels, so if that is important to you, you won't get it here. For me, the break is a good thing. Highly recommend.
10
Joann
10 apr 2025
·
Soggiorno di 3 notti
Beautiful hotel with spacious and clean rooms, high ceilings, terrific breakfast and most of all awesome staff. Dimitri and Barbara really pushed our stay to the next level with cheerful conversation and great dinner and shopping recommendations. We can’t wait to head back to the hotel for our next visit. Thank you Dimitri and Barbara!
Beautiful hotel with spacious and clean rooms, high ceilings, terrific breakfast and most of all awesome staff. Dimitri and Barbara really pushed our stay to the next level with cheerful conversation and great dinner and shopping recommendations. We can’t wait to head back to the hotel for our next visit. Thank you Dimitri and Barbara!
8
lynda
3 ago 2025
·
Soggiorno di 3 notti
the breakfast was great. so many choices. the breakfast staff was pleasant. so was the entrance staff. but everyone else seemed to hate their job or are not happy people
the breakfast was great. so many choices. the breakfast staff was pleasant. so was the entrance staff. but everyone else seemed to hate their job or are not happy people
10
Susan
4 set 2025
·
Soggiorno di 1 notte
Amazing hotel in every way. Located near the Ponte Vecchio, right on river and easy walk to everything. The hotel is beautifully decorated with small bar and nice breakfast including American pot of coffee. But the best part was the outstanding service. They upgraded our room and and we overlooked the river and a bottle of prosecco was sitting for us at check in.
Amazing hotel in every way. Located near the Ponte Vecchio, right on river and easy walk to everything. The hotel is beautifully decorated with small bar and nice breakfast including American pot of coffee. But the best part was the outstanding service. They upgraded our room and and we overlooked the river and a bottle of prosecco was sitting for us at check in.
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Posizione
Posizione eccezionalmente centrale sull'Arno vicino a Ponte Vecchio, con facile accesso a piedi alle principali attrazioni, negozi e ristoranti.
Recensioni degli ospiti correlate
10
Lisa
12 mag 2024
·
Soggiorno di 3 notti
Great location to all the sites most want to see. 5-10 min walk for most.
Great location to all the sites most want to see. 5-10 min walk for most.
10
Kerry-Lynne
29 mar 2025
·
Soggiorno di 1 notte
Beautiful hotel. Great location on the river in the historic section. We would stay there again without question.
Beautiful hotel. Great location on the river in the historic section. We would stay there again without question.
8
shane
16 lug 2025
·
Soggiorno di 2 notti
Excellent location near main historic attractions.
Excellent location near main historic attractions.
10
Marshall
28 nov 2025
·
Soggiorno di 1 notte
This hotel was an amazing finish to our week in Italy! The staff was excellent, from check-in to breakfast service to check-out. The room with a view over Ponte Vecchio was awe-inspiring. The location to all the main sights of Florence was ideal. A must stay on my next trip to Florence!
This hotel was an amazing finish to our week in Italy! The staff was excellent, from check-in to breakfast service to check-out. The room with a view over Ponte Vecchio was awe-inspiring. The location to all the main sights of Florence was ideal. A must stay on my next trip to Florence!
8
Haibing
4 ago 2024
·
Soggiorno di 3 notti
Riverside hotel close to all the attractions.
Riverside hotel close to all the attractions.
10
Rick
27 ago 2023
·
Soggiorno di 1 notte
Very nice hotel and staff located in a perfect location.
Very nice hotel and staff located in a perfect location.
10
Diana
22 set 2024
·
Soggiorno di 2 notti
Loved this location!!
Loved this location!!
10
Josephine
23 dic 2024
·
Soggiorno di 1 notte
The hotel location and view from our window was incredible . Beautiful hotel
The hotel location and view from our window was incredible . Beautiful hotel
10
Susan
4 set 2025
·
Soggiorno di 1 notte
Amazing hotel in every way. Located near the Ponte Vecchio, right on river and easy walk to everything. The hotel is beautifully decorated with small bar and nice breakfast including American pot of coffee. But the best part was the outstanding service. They upgraded our room and and we overlooked the river and a bottle of prosecco was sitting for us at check in.
Amazing hotel in every way. Located near the Ponte Vecchio, right on river and easy walk to everything. The hotel is beautifully decorated with small bar and nice breakfast including American pot of coffee. But the best part was the outstanding service. They upgraded our room and and we overlooked the river and a bottle of prosecco was sitting for us at check in.
10
Jakub
10 nov 2024
·
Soggiorno di 9 notti
Great location by the river. 15 minutes walk from hotel to all tourist destinations. Really friendly staff and good breakfast buffet.
Great location by the river. 15 minutes walk from hotel to all tourist destinations. Really friendly staff and good breakfast buffet.
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Ristorazione
La colazione è ampiamente elogiata per qualità e varietà, con molti ospiti che la definiscono una delle migliori del viaggio. Il bar dell'hotel e il barista ricevono complimenti, anche se alcuni hanno trovato alcuni articoli della colazione nella media o il servizio in camera limitato.
Recensioni degli ospiti correlate
10
Linda
14 mag 2023
·
Soggiorno di 3 notti
The hotel was clean, staff excellent (great bartender), in a great location and wonderful breakfast. We had a lovely room overlooking the river. We would definitely stay here again.
The hotel was clean, staff excellent (great bartender), in a great location and wonderful breakfast. We had a lovely room overlooking the river. We would definitely stay here again.
10
Carly
8 feb 2025
·
Soggiorno di 2 notti
The location was perfect for everything we wanted to do. This hotel offers the best breakfast of any of the hotels we have visited so far on this trip
The location was perfect for everything we wanted to do. This hotel offers the best breakfast of any of the hotels we have visited so far on this trip
10
Mikael Storm
23 ago 2024
·
Soggiorno di 1 notte
Very nice hotel, clean and friendly staff. Breakfast delicious. Location of hotel is outstanding close to all attraktion in Florence and our Room had a romantic view over the river to the famous Ponte Vecchio bridge
Very nice hotel, clean and friendly staff. Breakfast delicious. Location of hotel is outstanding close to all attraktion in Florence and our Room had a romantic view over the river to the famous Ponte Vecchio bridge
10
Kyle
22 dic 2024
·
Soggiorno di 2 notti
We were upgraded to a suite and we loved it. Room was spacious, clean, and comfortable. The absolute best breakfast is served daily. Cured meats, smoked salmon, fresh fruit, granola and cold cereal options, wide variety of pastries, eggs, sausage, assorted water and juices, cappuccino, American coffee. Lived breakfast. Location is beautiful and convenient to attractions. Would love to stay here again.
We were upgraded to a suite and we loved it. Room was spacious, clean, and comfortable. The absolute best breakfast is served daily. Cured meats, smoked salmon, fresh fruit, granola and cold cereal options, wide variety of pastries, eggs, sausage, assorted water and juices, cappuccino, American coffee. Lived breakfast. Location is beautiful and convenient to attractions. Would love to stay here again.
10
Polly
1 set 2025
·
Soggiorno di 2 notti
Staff were all very accommodating and friendly. Breakfast buffet great and location of hotel wonderful
Staff were all very accommodating and friendly. Breakfast buffet great and location of hotel wonderful
10
Shaun
13 mag 2024
·
First we were told that we were upgraded for free to a room with a view of the River and of Ponte Vecchio. That was already a win!!! The view from the hotel room was so so beautiful. The staff were super friendly and polite and professional. The next best thing about the hotel is the buffet breakfast spread! Of all the hotels we stayed in Italy, this hotel had the best breakfast spread and the food was great quality. We especially enjoyed the variety of pastries that were nicer than those cafes outside. The staff also were very sweet to write our names on our coffees which impressed us on a different level. Room was clean and toilet was spacious. Just that the shower is located in a bathtub so might not be too accessible for some but it was fine for us. We greatly enjoyed our stay here and would highly recommend.
First we were told that we were upgraded for free to a room with a view of the River and of Ponte Vecchio. That was already a win!!! The view from the hotel room was so so beautiful. The staff were super friendly and polite and professional. The next best thing about the hotel is the buffet breakfast spread! Of all the hotels we stayed in Italy, this hotel had the best breakfast spread and the food was great quality. We especially enjoyed the variety of pastries that were nicer than those cafes outside. The staff also were very sweet to write our names on our coffees which impressed us on a different level. Room was clean and toilet was spacious. Just that the shower is located in a bathtub so might not be too accessible for some but it was fine for us. We greatly enjoyed our stay here and would highly recommend.
10
Vijay
14 dic 2023
·
Soggiorno di 4 notti
Boutique, quaint hotel that in an excellent central location convenient for walking to key sights. 5 min walk from the Uffizi. Hotel and rooms are super clean. Nice sheets and beds. Friendly and helpful staff. Breakfast while included was not the best (better pastries to be had elsewhere) but staff were friendly and the coffee was good. Overall happy with our stay.
Boutique, quaint hotel that in an excellent central location convenient for walking to key sights. 5 min walk from the Uffizi. Hotel and rooms are super clean. Nice sheets and beds. Friendly and helpful staff. Breakfast while included was not the best (better pastries to be had elsewhere) but staff were friendly and the coffee was good. Overall happy with our stay.
8
Caitlin
4 set 2024
·
Soggiorno di 1 notte
Pros: The hotel was located right by the water and was within walking distance to all the major landmarks in Florence. I loved the decor of the lobby, outdoor patio and my room. The bed was comfortable and the AC was great for the middle of August in Italy! Cons: the hose to the shower head was broken so water sprayed a bit in unexpected directions, but overall this didn’t matter too much. The complimentary croissants and espresso in the morning were pretty bad. They provided shampoo but no conditioner in my bathroom.
Pros: The hotel was located right by the water and was within walking distance to all the major landmarks in Florence. I loved the decor of the lobby, outdoor patio and my room. The bed was comfortable and the AC was great for the middle of August in Italy! Cons: the hose to the shower head was broken so water sprayed a bit in unexpected directions, but overall this didn’t matter too much. The complimentary croissants and espresso in the morning were pretty bad. They provided shampoo but no conditioner in my bathroom.
10
Laurie
8 ott 2023
·
Soggiorno di 1 notte
This hotel was lovely! Great location and view of the Arno. Wonderful staff , friendly and efficient. Great breakfast. Hotel bar and lobby area beautifully designed.
This hotel was lovely! Great location and view of the Arno. Wonderful staff , friendly and efficient. Great breakfast. Hotel bar and lobby area beautifully designed.
8
Tracy
1 dic 2023
·
Soggiorno di 1 notte
Gorgeous Hotel. In a side street close to Ponte Vecchio, Uffizi Gallery. Stunning features throughout hotel. Comfy room with bottle of fizz waiting in our room. Room Service wasn't great but they dont really do room service, it was just what they had access to. Breakfast was terrific. Would stay again.
Gorgeous Hotel. In a side street close to Ponte Vecchio, Uffizi Gallery. Stunning features throughout hotel. Comfy room with bottle of fizz waiting in our room. Room Service wasn't great but they dont really do room service, it was just what they had access to. Breakfast was terrific. Would stay again.
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8
Matteo
28 lug 2024
·
Soggiorno di 1 notte
Bello, comodo e centrale
Bello, comodo e centrale
6
Vittorio
17 lug 2023
·
Soggiorno di 1 notte
camera ricevuta non adeguata al costo. Nessun omaggio per cliente vip (nella prenotazione indicato bottiglia in camera, ma niente). Ingannevole il servizio parcheggio nella prenotazione indicato sul sito expedia, ma dovuto pagare a parte. Diciamo prima delusione x cliente da anni expedia.
camera ricevuta non adeguata al costo. Nessun omaggio per cliente vip (nella prenotazione indicato bottiglia in camera, ma niente). Ingannevole il servizio parcheggio nella prenotazione indicato sul sito expedia, ma dovuto pagare a parte. Diciamo prima delusione x cliente da anni expedia.
8
Fernando
13 mar 2023
·
Soggiorno di 1 notte
Ci siamo trovati molto bene anche si quando siamo introdotto nella camera inveci di trovare un letto singolo avviamo trovato una culla per neonato . Ma anno risolto subito
Ci siamo trovati molto bene anche si quando siamo introdotto nella camera inveci di trovare un letto singolo avviamo trovato una culla per neonato . Ma anno risolto subito
10
Sara
14 dic 2021
·
Soggiorno di 3 notti
Albergo meraviglioso. Personale gentilissimo, pulizia ottima e posizione perfetta per visitare la città
Albergo meraviglioso. Personale gentilissimo, pulizia ottima e posizione perfetta per visitare la città
10
Mary
2 lug 2026
·
Soggiorno di 4 notti
Flight was very delayed, arrival at night, staff were helpful with booking a car to the hotel. Worth the extra cost and we saw a few sights by night Hotel was excellent - room was great - super location - plentiful breakfast. We really enjoyed river/people watching. Tried the terrace but it was too hot to stay out long. Once in the city we took a taxi back to the airport.
Flight was very delayed, arrival at night, staff were helpful with booking a car to the hotel. Worth the extra cost and we saw a few sights by night Hotel was excellent - room was great - super location - plentiful breakfast. We really enjoyed river/people watching. Tried the terrace but it was too hot to stay out long. Once in the city we took a taxi back to the airport.
Politiche della struttura
Check-in
Check-out
Dalle 14:00 alle 00:00
Prima delle 11:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-19: NO DATA
- 2026-09-20: 443.6020923077392USD
- 2026-09-21: 243.49154USD
- 2026-09-22: 416.921835USD
- 2026-09-23: NO DATA
- 2026-09-24: 306.33859187118526USD
- 2026-09-25: NO DATA
- 2026-09-26: 309.73722373260495USD
- 2026-09-27: 329.54506837707515USD
- 2026-09-28: 272.8632264655304USD
- 2026-09-29: NO DATA
- 2026-09-30: 334.1576500532532USD
- 2026-10-01: NO DATA
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 467.3982286199951USD
- 2026-10-05: 269.67372527252195USD
- 2026-10-06: 623.1169278240966USD
- 2026-10-07: NO DATA
- 2026-10-08: 278.0857097918701USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: 278.0857097918701USD
- 2026-10-13: NO DATA
- 2026-10-14: 278.0857097918701USD
- 2026-10-15: NO DATA
- 2026-10-16: 278.0857097918701USD
- 2026-10-17: 336.3788900965881USD
- 2026-10-18: 278.0857097918701USD
- 2026-10-19: 316.02558471939085USD
- 2026-10-20: 337.98979035461423USD
- 2026-10-21: NO DATA
- 2026-10-22: 278.0857097918701USD
- 2026-10-23: NO DATA
- 2026-10-24: 315.66189749649044USD
- 2026-10-25: 335.5235451370239USD
- 2026-10-26: 278.0857097918701USD
- 2026-10-27: 325.9226370825195USD
- 2026-10-28: 299.3567856243896USD
- 2026-10-29: 297.2630604342651USD
- 2026-10-30: 271.18250499046326USD
- 2026-10-31: 296.4279748439026USD
- 2026-11-01: 151.765230517807USD
- 2026-11-02: 140.47098269599914USD
- 2026-11-03: NO DATA
- 2026-11-04: 169.79072385848997USD
- 2026-11-05: 138.309793455925USD
- 2026-11-06: NO DATA
- 2026-11-07: 151.765230517807USD
- 2026-11-08: 138.511572216568USD
- 2026-11-09: 151.83049512931822USD
- 2026-11-10: NO DATA
- 2026-11-11: 151.8752900667572USD
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: 138.29246959220885USD
- 2026-11-15: 146.8785777817154USD
- 2026-11-16: 151.77523752456665USD
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: 156.0528035418701USD
Questa struttura offre il servizio di trasferimento dall'aeroporto (potrebbero essere previsti supplementi). Per usufruirne, prima della partenza occorre comunicare alla struttura i dettagli relativi all'arrivo, utilizzando i recapiti indicati nella conferma ricevuta in seguito alla prenotazione. Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- La struttura è dotata di un estintore antincendio e un rilevatore di fumo
- Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.
- Tutti gli ospiti, minorenni inclusi, dovranno essere presenti al momento del check-in e mostrare il passaporto o un documento d'identità rilasciato dal loro governo.
- In base alla normativa vigente, non si accettano pagamenti in contanti per importi superiori a 5000 EUR. Per maggiori informazioni, contatta direttamente la struttura utilizzando i recapiti indicati nella conferma della prenotazione.
- È disponibile il check-in senza contatti.
- Navetta per l'aeroporto: 65 EUR per veicolo (solo andata)
- Servizio parcheggio: 37 EUR, al giorno
- Letto aggiuntivo: 50 EUR a notte
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Business center
Servizio in camera
Parcheggio valet
Banco escursioni
Lavanderia a secco
Servizi
Business center
Banco escursioni
Lavanderia a secco
Servizio babysitter e asilo nido
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Deposito bagagli
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Informazioni generali
Servizio in camera
Camere non fumatori
Colazione in camera
Family room
Snack Bar/Deli
Parcheggio
Parcheggio
Parcheggio valet
Stazione di ricarica per auto elettriche
Attività
Bicycle Tour Information
Terrazza
Internet
Wi-fi gratuito