Name: Hotel Roma
Address: Piazza Santa Maria Novella 8, Florencia, Toscana, IT
Price range: 164 US$–883 US$ per night
Rating: 8.63

Opiniones de los huéspedes

En las opiniones, Hotel Roma recibe elogios por su ubicación céntrica y accesible a pie, cerca de la estación de tren y de los lugares de interés, así como por su personal amable y atento, aunque las opiniones sobre las habitaciones, el aire acondicionado y el desayuno varían desde excelentes hasta decepcionantes.

Algunos huéspedes experimentaron ruido procedente de obras en la calle o temprano por la mañana, aunque otros encontraron las habitaciones tranquilas con buenas ventanas. Los informes sobre la limpieza varían desde habitaciones impecables hasta quejas sobre una mala limpieza o alfombras y accesorios desgastados. En general, la experiencia depende en gran medida de si se obtiene una habitación renovada.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las opiniones ofrecen pocos detalles sobre las comodidades en el lugar; algunos mencionan que el hotel acepta mascotas.

Reseñas de huéspedes relacionadas

10

Lora

7 mar 2024

·

Se alojó 4 noches

I visited Florence with my small 5.5 kg dog. The hotel staff and entire city were so dog-friendly! Amazing staff!

10

Anna-Katharina

3 sept 2025

·

Se alojó 3 noches

Tolle Lage, haustierfreundlich, sehr aufmerksames & freundliches Personal

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Limpieza

Las opiniones son variadas: muchos describen habitaciones muy limpias, mientras que otros informan de una limpieza deficiente o de alfombras y cristalería sucias.

Reseñas de huéspedes relacionadas

10

Luigi

19 abr 2025

·

Se alojó 1 noche

Massima professionalità e gentilezza alla reception. Camere nuove e pulitissime. Molto comoda la vicinanza alla stazione di Firenze SMN e alla tramvia. Qualche rumore che proviene dalla piazza durante la notte, ma gli ottimi infissi quasi azzerano il problema.

2

Sina

10 mar 2023

·

Se alojó 1 noche

What vip benefits , the hotel was not cleaned at all. The carpet on the floor was really dirty.

8

Michael

25 feb 2023

·

Se alojó 2 noches

Comfortable and clean

10

Nicky

24 mar 2023

·

Se alojó 2 noches

Clean, quiet and comfortable within walking distance of the major attractions in Florence. Staff was super friendly and breakfast was excellent with a large selection. Would stay again.

2

Caroline

29 oct 2023

·

Se alojó 2 noches

I’ve stayed at many hotels across Italy and spent good money on this one because of the rating. Dirty with extremely uncomfortable mattresses. My VIP was a beautiful bottle of wine with two disgustingly dirty wine glasses. Location is 10/10 but the hotel my sister stayed at down the street was clean and much better and cheaper.

6

Anita

16 jun 2025

·

Se alojó 1 noche

It’s ok, location is great, property not very clean but outdated. Very friendly customer service

10

June

6 dic 2023

·

Se alojó 5 noches

The people at the front desk were sweet and friendly. Room was very clean. Would stay there again.

4

Martha

20 oct 2025

·

Se alojó 4 noches

The cleaning at the room was poor. And the breakfast has limited menu.

10

javier martinez

9 jun 2022

·

Se alojó 1 noche

Hotel muy limpio y su ubicación

8

Channa

3 ago 2025

·

Se alojó 2 noches

The property was good and clean. Staff was very friendly and helpful and always welcoming. Breakfast had a lot of good options. The room had mosquitoes but not too bad.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

La calidad de las habitaciones es variable: algunos espacios remodelados y cómodos contrastan con habitaciones más antiguas y clásicas; la comodidad de la cama varía desde excelente hasta muy firme. El rendimiento del aire acondicionado es inconsistente, con ruido ocasional de la calle o de la construcción y algunas habitaciones interiores orientadas a patios poco atractivos.

Reseñas de huéspedes relacionadas

10

Luigi

19 abr 2025

·

Se alojó 1 noche

Massima professionalità e gentilezza alla reception. Camere nuove e pulitissime. Molto comoda la vicinanza alla stazione di Firenze SMN e alla tramvia. Qualche rumore che proviene dalla piazza durante la notte, ma gli ottimi infissi quasi azzerano il problema.

2

Rina

22 jun 2023

·

Se alojó 2 noches

Great location in piazza novella, close to the train station. The rooms were spacious, the hotel was dated but beautiful. The only complaint we have was the AC in our room and throughout the hotel. The air was stagnant and muggy. Overall, Florence was beautiful!!

6

Ben

28 oct 2025

·

Se alojó 1 noche

Stayed for one night and was fine for what it was. Location was perfect, 2 minute walk from the train station and 5 minutes from the Duomo. A few things that weren’t as great however, the room was really hot and aircon didn’t work or just blew out hot air loudly. If you’re unlucky enough, like us, to have an inward facing room the window opens out onto a dirty smelly courtyard. And also despite the breakfast being free, there wasn’t a great amount of choice, especially for vegetarian diets. Great for a night but wouldn’t stay for any longer

6

ANN

21 jul 2025

·

Se alojó 2 noches

The location was great and very walkable but the hotel itself seemed old. We had to turn in our key every time we go out and pick it up everytime we come in…

6

Brenda

21 feb 2026

·

Se alojó 7 noches

Construction workers started with loud hammering and drilling at 8AM two days in a row on either side of our room. Hotel staff was excellent.

10

Melissa

19 mar 2025

·

Se alojó 1 noche

The hotel staff was very friendly and helpful. Before arriving, I sent multiple emails with questions which were answered promptly. The room was spacious for a European hotel, and the bathroom was modern. The buffet breakfast had a wide variety, and the food was delicious. The only complaint we had was that the beds were too firm, and the pillows were flat.

10

Len

1 nov 2024

·

Se alojó 4 noches

Highly recommend. Excellent room, staff and service. Great location, walked straight from the train station. Plus, this was one of the best mattresses I have ever slept on. I stripped the bed to find out what kind it was. Will definitely return on our next trip.

10

Kerri

19 oct 2024

·

Se alojó 1 noche

Good location and for a family of four, it can be hard to find a place in Europe This was two rooms connected by a common door, very comfortable.

8

Danielle

6 sept 2023

·

Se alojó 3 noches

I believe some of the one star reviews are from a mismatched expectation and experience, due largely to the hotel advertising rooms that don’t match all of their offerings. Hopefully the hotel clarifies their room differences so guests will not be disappointed by the rooms, as personally I wouldn’t have paid the premium price here to stay in a classic room. I’ll try to share all my facts so that if you book you can best prepare for a great stay . Very cordial and polite staff who do their best to accommodate you, but you may be very unhappy if you end up booked in a nonrenovated room and there is no chance to change. It is important to know that the majority of photos (hardwood floors, white comforters, walk in showers) are of their newly renovated “modern” rooms, but you may land in a “classic” room instead. I recommend contacting the hotel in advance to confirm room assignment if this matters to you. The classic rooms are not renovated- tubs, carpet, yellow covers. We were initially checked into a “classic” and the ac did not work well to control the humidity. when I realized at 1130 pm there was NO blanket, the gentleman manning the front desk empathized with me but could not (would not?) leave his post to get a blanket. Between the damp, the cold, and the carpet, we woke up with runny noses and allergies. I look for hotels with hard floors for this reason. In the morning the staff was quick to move us into a modern room. These have the hardwood floors, thin down coverl

8

Humberto

26 abr 2023

·

Hotel Roma is located in a really good spot of Florence if you don't plan on staying in the city very long. I was right next to a lot of public transportation, attractions, and everything was within walking distance. The desk staff was really good, the ladies helped my wife and I find a place to dine for the night as well as make reservations for us. All of the recommendations were great and really made our trip better. However, the beds were relatively hard, and uncomfortable, there was no air conditioning for the most part or the air circulation was poor. We had to open the windows up at night to let some cool air in, we were traveling in April so not really during the hotter months. We also could hear a lot of the noise coming from the streets. Overall, the experience at Hotel Roma was good and the only thing that really prevented me from giving this place a better review were the two hard beds.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es ampliamente elogiado por ser amable, profesional y servicial, con asistencia rápida antes y durante la estancia. Algunos huéspedes informaron de interacciones secas o groseras.

Reseñas de huéspedes relacionadas

10

Archibald

31 ago 2025

·

Se alojó 4 noches

Excellent property, staff friendly and professional, room excellent, fantastic location . We will be back.

10

Kimberly

20 abr 2023

·

Se alojó 1 noche

We had to arrive in Florence a day early unexpectedly and were lucky to get a last-minute booking at the Roma. Everyone at the hotel was great. In particular, Benedetta at the front desk assisted us via messaging (through hotels.com) and was super helpful when we arrived. We had a recently remodeled room that kind of mixed traditional and mid-century decor; a nice change from what chain hotels are doing now! Very comfortable and the bathroom was well-supplied. Really, the whole place has a quirky charm that we liked. We already had nights booked elsewhere, but the Roma would be a fine place to stay if you want to be on the Piazza Santa Maria Novella, near the train station.

6

Brenda

21 feb 2026

·

Se alojó 7 noches

Construction workers started with loud hammering and drilling at 8AM two days in a row on either side of our room. Hotel staff was excellent.

10

Anna-Katharina

3 sept 2025

·

Se alojó 3 noches

Tolle Lage, haustierfreundlich, sehr aufmerksames & freundliches Personal

10

Adriana

21 jun 2023

·

Se alojó 1 noche

The staff are very welcoming and go above and beyond to help you out!! I appreciate that very much!

10

Melissa

19 mar 2025

·

Se alojó 1 noche

The hotel staff was very friendly and helpful. Before arriving, I sent multiple emails with questions which were answered promptly. The room was spacious for a European hotel, and the bathroom was modern. The buffet breakfast had a wide variety, and the food was delicious. The only complaint we had was that the beds were too firm, and the pillows were flat.

6

BERNARDO

15 feb 2026

·

Se alojó 3 noches

O café da manhã deixa a desejar e o atada do café é muito ruim. Funcionários ásperos, mal humorados e debochados Completa

10

Angela

15 sept 2024

·

Se alojó 1 noche

Can’t speak more highly of the level of customer service provided by the manager on duty when we arrived during the middle of the night due to an incident at another hotel. They went above and beyond our expectations and we truly appreciate the kindness shown. They were not obligated in any way but provided excellent service. The location is also fantastic and we will definitely be returning here. Highly recommend.

8

Channa

3 ago 2025

·

Se alojó 2 noches

The property was good and clean. Staff was very friendly and helpful and always welcoming. Breakfast had a lot of good options. The room had mosquitoes but not too bad.

8

Humberto

26 abr 2023

·

Hotel Roma is located in a really good spot of Florence if you don't plan on staying in the city very long. I was right next to a lot of public transportation, attractions, and everything was within walking distance. The desk staff was really good, the ladies helped my wife and I find a place to dine for the night as well as make reservations for us. All of the recommendations were great and really made our trip better. However, the beds were relatively hard, and uncomfortable, there was no air conditioning for the most part or the air circulation was poor. We had to open the windows up at night to let some cool air in, we were traveling in April so not really during the hotter months. We also could hear a lot of the noise coming from the streets. Overall, the experience at Hotel Roma was good and the only thing that really prevented me from giving this place a better review were the two hard beds.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Se elogia repetidamente su ubicación céntrica y su fácil acceso a pie, cerca de la estación de Santa Maria Novella y de los principales lugares de interés.

Reseñas de huéspedes relacionadas

6

Ben

28 oct 2025

·

Se alojó 1 noche

Stayed for one night and was fine for what it was. Location was perfect, 2 minute walk from the train station and 5 minutes from the Duomo. A few things that weren’t as great however, the room was really hot and aircon didn’t work or just blew out hot air loudly. If you’re unlucky enough, like us, to have an inward facing room the window opens out onto a dirty smelly courtyard. And also despite the breakfast being free, there wasn’t a great amount of choice, especially for vegetarian diets. Great for a night but wouldn’t stay for any longer

10

Ricardo Alvarado

8 abr 2024

·

Se alojó 2 noches

Excellent localization accessible to train station, good service and excellent staff.

8

Alessandra

12 feb 2024

·

Se alojó 2 noches

Ottima posizione

8

Joan

5 oct 2023

·

Se alojó 3 noches

Near train Santa maria Novella station. Walking distance to EVERYTHING in Florence. Nice safe area.

10

Natalie

3 nov 2025

·

Se alojó 3 noches

Great location and great staff! Very quiet!

10

Erin

10 ago 2022

·

Se alojó 1 noche

Beautiful hotel! Delicious continental breakfast in the morning. Location was perfect! Walking distance to many sights and the train station. The bedrooms were simple, but comfortable. Front desk staff was always friendly and helpful. We would absolutely stay here again.

10

JULIO

21 dic 2024

·

Se alojó 2 noches

Good location with a great view. Very nice hotel. Would come back and recommend.

10

Debra

1 oct 2023

·

Se alojó 1 noche

Great hotel in top location. So close to train station and beautiful piazza ! Lots of food options near and close to all the sights of Florence! Wish we had a few nights more to enjoy the area.

10

Gerardo Ignacio

29 dic 2024

·

Se alojó 2 noches

Nice hotel, great location and very friendly people

8

Humberto

26 abr 2023

·

Hotel Roma is located in a really good spot of Florence if you don't plan on staying in the city very long. I was right next to a lot of public transportation, attractions, and everything was within walking distance. The desk staff was really good, the ladies helped my wife and I find a place to dine for the night as well as make reservations for us. All of the recommendations were great and really made our trip better. However, the beds were relatively hard, and uncomfortable, there was no air conditioning for the most part or the air circulation was poor. We had to open the windows up at night to let some cool air in, we were traveling in April so not really during the hotter months. We also could hear a lot of the noise coming from the streets. Overall, the experience at Hotel Roma was good and the only thing that really prevented me from giving this place a better review were the two hard beds.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Las opiniones sobre el desayuno están divididas: a muchos les gustó la variedad y el sabor, mientras que otros lo encontraron limitado o industrial y poco atractivo.

Reseñas de huéspedes relacionadas

8

Audrey

1 ene 2025

·

Se alojó 3 noches

Notre séjour c'est très bien déroulé. La chambre avait un toute petite fenêtre à 3 mètres de hauteur. On aurait dit un clapier . Impossible d'aérer la chambre. Le petit déjeuner est quelconque, rien n'est frais, tout est industriel, vraiement dommage

10

Alissa

25 sept 2024

·

Se alojó 2 noches

This hotel in Rome was well appointed, comfortable, and in a great location. We should have pre-purchased the daily breakfast option because it was fantastic.

6

Ben

28 oct 2025

·

Se alojó 1 noche

Stayed for one night and was fine for what it was. Location was perfect, 2 minute walk from the train station and 5 minutes from the Duomo. A few things that weren’t as great however, the room was really hot and aircon didn’t work or just blew out hot air loudly. If you’re unlucky enough, like us, to have an inward facing room the window opens out onto a dirty smelly courtyard. And also despite the breakfast being free, there wasn’t a great amount of choice, especially for vegetarian diets. Great for a night but wouldn’t stay for any longer

10

Nicky

24 mar 2023

·

Se alojó 2 noches

Clean, quiet and comfortable within walking distance of the major attractions in Florence. Staff was super friendly and breakfast was excellent with a large selection. Would stay again.

10

Kha

10 jul 2025

·

Se alojó 2 noches

Charming hotel, but what's more important is the Hotel Staff, incredibly professional, caring, accommodating, and helpful. I love the old boutique feel to it; to open the door, you need a key, which was great. It's located near all the attractions within a 10-15 minute walk. The Breakfast was incredible, I will be dreaming about the various croissant varieties, the coffee machine the hotel provided made amazing cappuccino and expresso. There's different thin slices of meat, cereal, fruits, pies, eggs and sausage - for Americans :). Different kinds of juices. Everything you need to start your day. The room was clean, AC is strong, had to turn it down as it was too cold, the dark out blinds was great to block out the city lights and the morning sun. When we walk in and saw a bottle of wine and there were beer, soda and water in the refrigerator we thought we had to pay for them, turns out it was included. We were pleasantly surprised. We were with other families and they too loved everything about this Hotel. Looking forward to going back to Florence and staying at Hotel Roma

10

Erin

10 ago 2022

·

Se alojó 1 noche

Beautiful hotel! Delicious continental breakfast in the morning. Location was perfect! Walking distance to many sights and the train station. The bedrooms were simple, but comfortable. Front desk staff was always friendly and helpful. We would absolutely stay here again.

10

Silvano

5 jul 2022

·

Se alojó 1 noche

El lugar es limpio , la cama bien , ubicación excelente , precio súper bien ! Al lado hay buenos restaurante como la nuca Mario , el desayuno excelente , no se puede pedir más ! Ciao

10

Melissa

19 mar 2025

·

Se alojó 1 noche

The hotel staff was very friendly and helpful. Before arriving, I sent multiple emails with questions which were answered promptly. The room was spacious for a European hotel, and the bathroom was modern. The buffet breakfast had a wide variety, and the food was delicious. The only complaint we had was that the beds were too firm, and the pillows were flat.

4

Martha

20 oct 2025

·

Se alojó 4 noches

The cleaning at the room was poor. And the breakfast has limited menu.

2

Michelle

30 mar 2025

·

Se alojó 2 noches

only the location is okay. the toilet makes so much noise every time it’s flushed and takes time to refill the breakfast is not as appealing as it says on the review. we did not enjoy the stay but Florence is great!

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	207 US$
febrero	174 US$
marzo	219 US$
abril	305 US$
mayo	335 US$
junio	314 US$
julio	226 US$
agosto	180 US$
septiembre	342 US$
octubre	324 US$
noviembre	201 US$
diciembre	189 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $883	22 $267	23 $219	24 $357
25 $375	26 $226	27 $211	28 $647	29 $392	30 $294	31 $291

DO	LU	MA	MI	JU	VI	SA
1 $164	2 $200	3 $167	4 $174	5 $223	6 $213	7 $213
8 $195	9 $166	10 $202	11 $223	12 $223	13 $222	14 $202
15 $191	16 $178	17 $175	18 $168	19 $170	20 $175	21 $205
22 $175	23 $171	24 $170	25 $205	26 $213	27 $213	28 $205
29 $194	30 $194

Hotel Roma

Precios para Hotel Roma

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación con 1 cama doble o 2 individuales, en edificio anexo (High floor, no lift)

Habitación con 1 cama doble o 2 individuales, 2 habitaciones, habitaciones comunicadas

Habitación económica con 1 cama doble o 2 individuales

Habitación doble superior

Habitación clásica con 1 cama doble o 2 individuales

Habitación triple clásica

Habitación cuádruple clásica

Habitación individual clásica

Suite familiar, balcón

Reseñas de los huéspedes sobre Hotel Roma

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas

Datos del negocio