Gialel Guesthouse

Ruime kamer, iets te zachte matrassen, goede douche, genoeg handdoeken. Parkeren voor de deur wat beloofd was isonmogelink

Nice room with AC. No tea/coffee making facilities in room but did have a fridge

Lamentablemente no habia agua caliente, la ducha y el vanitory....mal ahi. La gente reclamaba,pero no fue solucionado. El servicio de limpieza solo retiraban las bolsas de basura. No habia recambio de ropa blanca. La habitación comoda,grande , tv no era smart, se.perdía la señal. Muy bien ubicado, la zona está muy buena ,cerca de todo los puntos de interés. Yo creo si el establecimiento mejora.esos servicios , seria muy bueno. La recepcionista muy atenta.

An OK budget option. Staff was friendly but not there too often. The room itself was fine, not spotlessly but livable. Working fridge and TV. Bathroom was OK, not the best pressure in the shower but not too bad. Cleaning wasn't that often and the walls are really thin so if your neighbour decides to shower and move furniture at 1 pm, you hear it clearly. But, location was good with walking distance to a lot of the sights and close to various bus lines. Several shops around and close to restaurants and other places you might need. In all, an OK budget option as long as you don't have noisy neighbours.

It’s a pity that the property is not kept to a standard in such a nice area. Lift was not working, nor was the AC. The mattress gave me back pain just after one night. Staff was nice, kind and offered to carry our luggage to 4th floor! The room was clean but the amenities were too backdated! I would not consider this property even for a short stay unless the owner invests in its redo.

If you arrive before the check in time there is no way to enter the building and no one to ask questions of. If you are dropped off by their transfer you can’t drop your bags off, as they state, because you can’t get in the building. The office is on the second floor, which wasn’t communicated to us. The elevator is not accessible so you carry your bags up two floors. The woman who arrived to check us in was very friendly and helpful but we were already aggravated by that point. Also, they are NOT a bed and breakfast as advertised. We were notified at check in that they are a guest house and don’t have breakfast even though all of their advertising and signage says Bed And Breakfast. Overall not really happy with this listing

1. The room we booked was not the room we were put in. 2. Luggage storage is offered, only after 10am AND only if someone is there AND you have to carry your luggage up 2 flights to the office. 3. There is no cooling or heating, just a ceiling fan. 4. I never saw the dining area that was shown in the property pictures. I would not recommend this place to anyone I know.

The room was located a little off the beaten path, but still close to both metro and bus lines for easy access. We had to leave the window open for cool air, but the neighbors were a little loud. The staff was wonderful and helpful. The hot water cycled through cold to warmish and was hot at one point. Just don't expect a long hot shower. I would stay again. The price and location were good.

Would have like to have some warm breakfast before going out. No breakfast no hot water. Also i understand its there safety,rhe loxk combination was a trip/ hard

There was no one in the office when we arrived. Not knowing how to initiate a call via WhatsApp, a friendly store owner allowed us to use his cellphone. Friendly and helpful staff came quality to check us in. The room is extremely basic, with only had a refrigerator, but no other amenities, not even cups. Staff gave us some verify flimsy plastic cups. After putting 2 together, that was not enough. The elevator was only allowed with luggage. Me at 71 and wife at 68, had to walk up from the ground floor to the 4th floor, 5 initial steps and 19.steps to ea h floor above. Need to inform guuests, in advance, to know how to do calls via WhatsApp. The walking distance to the nearest Hop-on-Hope-Off stop and Metro was a blt long, but doable.

Bed bugs, false advertisement of room(dirty poorly maintained, hygiene issues, noisy construction work outside windows) locks on doors hard to get out of rooms. Checked-in realized mistake and tried to get out of room and contact owner but owner had left building and when answered text he would not take responsibility for false advertisement of his property, instead argumentative and only stated no refunds. Listed as B&B, advise anyone thinking about this property, high risk of hygiene issues and bad business practices just con artist-fraud.

Non torneremo mai più in questa struttura molto deludente: il bagno in comune sporco e senza la possibilità di usare la doccia perché piena di asciugamani sporchi , in camera mancava un cuscino e nel complesso tutto molto scarso e vecchio… l’unica cosa positiva è stata la posizione comoda per visitare la città.

Room was clean service was great

The property was absolutely disgusting. I advised I am allergic to dust and still the bedroom and the bathroom were so dusty and dirty. I stayed two nights, and the morning after the first night someone came to the bedroom, they did not clean but threw away some of my toiletries for no reason. Highly not recommended!!!!

The staff were amazing,so kind, helpful and considerate. Our room was clean and quiet. We could walk everywhere. I highly recommend this wonderful guesthouse. 🌟🌟🌟🌟🌟

Room is old and neglected. We had skin bug bites. It must be bedbugs. Bathroom looks like a third world bathroom with molds in the shower tiles. There’s a burping sound when we use the water.

Leider sehr heruntergekommen, geputzt wird nur oberflächlich, verschimmeltes und verkalktes Badezimmer. Nur auf Nachfrage bekommt man frische Handtücher, das Personal ist aber hilfsbereit. Transfer hat super funktioniert.

The staff was nice and helpful, the locations is grate not to far by walk from the Trevi fountain, accessible by public transportation. The place was cleaned everyday but not spotless.

Il personale è sicuramente gentile e la struttura in una posizione comoda. Purtroppo ho prenotato senza rendermi conto che la stanza aveva il bagno in comune e anche se ho cercato immediatamente di annullare la prenotazione recuperando i soldi, non è stato possibile. Il personale della struttura mi ha assicurato che questo problema non dipende dalla loro politica. Quindi devo supporre che dipenda da expedia che, nonostante l'apparente disponibilità, non ha risolto. Detto questo i bagni in comune non mi sono piaciuti perché sembravano i bagni di un appartamento qualsiasi con tantissimi prodotti come shampo, gel, pannolini, deodoranti etc, già in uso a qualcuno, la pulizia inoltre non è il massimo. Credo che i gestori stiano facendo dei lavori e spero che migliorino la situazione per i clienti futuri. Anche perché la struttura è in una buona posizione e ha sicuramente delle ottime potenzialità se adeguata. Per quanto riguarda expedia mi sarei aspettata una maggiore cura del cliente, soprattutto di fronte all'immediata richiesta di annullare la prenotazione una volta che mi sono resa conto di avere prenotato una stanza con bagno in comune (davvero pochi minuti). Alla fine per non perdere i soldi mi sono adattata ma, senza togliere niente alla gentilezza dei gestori, non era quello che volevo e il soggiorno non è stato gradevole.

Camera pulita e confortevole, posizione strategica a pochi passi dalla Fontana di Trevi, piazza di Spagna e via Condotti, zona ttanquilla e gestori del b&b molto gentili, cordiali e disponibili.

Great place, and the staff very friendly and helpful. The location is excellent. The room was clean and spacious for Italy. But there was not AC.

Völlig Überteuert !!! Wer keinerlei Ansprüche hat, ist hier richtig. Die gute Bewertung in hotels.com trifft nicht zu. Das Zimmer war sauber und das Personal sehr freundlich. Das ist aber auch schon alles ! Das Zimmer wurde in hotels.com als Vierbettzimmer mit 2 Doppelbetten angeboten. Wir bekamen ein Zimmer mit 1 Queenbett und einem ausziehbaren Sofa. Nicht akzeptabel. Die Möbel sind wenig und sehr einfach. Die Fotos in Hotels.com spiegeln einen zu positiven Eindruck. Das Zimmer war muffig. Ohne Klimaanlage ging es nicht. Die hatte nur 22 Grad als einzige Temperatur und schaltete sich demzufolge automatisch an und ab - auch nachts. Wir haben uns eine Riesenerkältung wegen der Zugluft geholt. Die Etagentüre zum Treppenhaus ist gleichzeitig der Fluchtweg im Notfall. Wenn es im Holztreppenhaus brennt, gibt es keinen weiteren Fluchtweg. Die Etagentüre zum Treppenhaus hat keine Klinke. Wir waren nicht die Einzigen, die am ersten Tag nicht wußten, wie sich diese Türe öffnen lässt, um ins Treppenhaus zu kommen. Man hatte vergessen es uns zu zeigen. Wir riefen über Telefon an, bis jemand kam und es uns erklärte. Nochmal: diese Türe zum Treppenhaus ist gleichzeitig die Fluchttüre im Brandfall. Nie wieder Gialel Guesthouse. Für das Geld gibt es bessere Unterkünfte !

Nice room with AC. No tea/coffee making facilities in room but did have a fridge

Bon hébergement avec climatisation

An OK budget option. Staff was friendly but not there too often. The room itself was fine, not spotlessly but livable. Working fridge and TV. Bathroom was OK, not the best pressure in the shower but not too bad. Cleaning wasn't that often and the walls are really thin so if your neighbour decides to shower and move furniture at 1 pm, you hear it clearly. But, location was good with walking distance to a lot of the sights and close to various bus lines. Several shops around and close to restaurants and other places you might need. In all, an OK budget option as long as you don't have noisy neighbours.

Sängen hade kunnat va nyare och lite mer bekväm, bädsoff-känsla

We stayed in the Gialel B&B in mid-September 2025 for 4 nights. The room was clean, and relatively inexpensive for a city-centre location, and there was a small fridge in the room, but that's about where the good points ended. The walls are paper thin, so you hear everything happening in the next room. Romance is out the window when you can hear the person in the next room using the bathroom in intimate detail. Our room door was close to the reception desk and main door, so every time someone opened the main door or their room door you heard and felt the slam. The front desk is unmanned from roughly 8pm (they say 10pm, but I never saw anyone that late). If you have a problem after that, you're on your own. We had other guests ringing the entrance phone persistently for twenty minutes, which could be heard very loudly when we wanted to sleep. The room and main door locks use tiny rotating keypad locks. The keys are like those of a calculator watch, so good luck hitting the button accurately every time. There are no swipe cards or physical keys, only codes. I recommend taking a photo of the code slip they give you, and adding it to your favourites, since you'll want to refer to it. We paid the city tourist tax at the front desk when we first arrived. We paid in cash and I saw one of the ladies behind the desk place the cash in her purse. This is a small operation, so maybe this is normal, but I asked for a receipt. I strongly recommend you get a receipt too, and keep it safe

The Room was very small and the window goes only to the insiede of the house. The bathroom was also very small. The way to town is not so far and the next bus- stop is near.

This is not a bad place to stay especially for the frugal or thrifty traveler; however, I highly recommend avoiding this place in the intense heat. The rooms have no AC, and you will bake alive. Once the outside temperature reached 100°F, I actually abandoned this hotel for another around the block. I would only recommend this place for the cooler late fall, winter.

The hotel is very run down, beds are super uncomfortable, there is NO AC and the temperature was 89F

Betjeningen var veldig vennlige og hjelpsomme. Eieren Stefano ga oss gode råd om hva vi burde se og hvordan vi kunne komme oss dit. Super beliggenhet med gangavstand til severdigheter og togstasjon. Ca. 10 min å gå til nærmeste metro. Flere trivelige steder å spise frokost i nærheten. Vi er veldig fornøyde med vårt opphold.

Muy atentos y considerados los hoteleros con línea directa de whatsapp y teléfono. Muchas Gracias Gialel.

Very bad experience! Stay away from this hotel! The table broke from the wall and fell on us, the refrigerator leaked some kind of substance, the handels on the door was loose and almost impossible to open. The AC didn’t work properly - was not possible to lower the heat. Checked out after one night and when we brought this up with the owner, we received no help. On the contrary - he said everything worked well, despite not even being in the room we rented. Also we did not get a refund despite the conditions. We took photos of this and sent but still no responses or help. Terrible hotel!!

Room was clean service was great

Do not stay here. Everything about this place is a red flag. When we arrived we were asked for ID, after showing the receptionist my passport I noticed she had taken a photo and sent it to someone over text. She then insisted we pay an additional €20 to "cover the staff being onsitie". Not once did we see a member of staff nor did they reply to any of our messages. When we were shown to our room there was a single double bed despite my booking clearly saying that the room was to have two single beds. When I raised this issue and showed the receptionist she said it was a "request" and we shouldn't have expected to have two beds. She then called someone I presume is the owner to rant about the fact I was unhappy forgetting the friend I was with could speak fluent Italian and could understand everything she said profanities and all. The room it's self was run down, the lock on the door was flimsy at best, curtains couldn't be fully drawn the toilet didn't flush leading us to use the communal one. The overall feeling was that the room was unsafe leading us to take most of our positions out with us each day. I understand that this is a cheep booking and did not expect anything great. However, everything about this room felt unsafe and I would in no way recommend it to anyone.

The staff were amazing,so kind, helpful and considerate. Our room was clean and quiet. We could walk everywhere. I highly recommend this wonderful guesthouse. 🌟🌟🌟🌟🌟

If you arrive before the check in time there is no way to enter the building and no one to ask questions of. If you are dropped off by their transfer you can’t drop your bags off, as they state, because you can’t get in the building. The office is on the second floor, which wasn’t communicated to us. The elevator is not accessible so you carry your bags up two floors. The woman who arrived to check us in was very friendly and helpful but we were already aggravated by that point. Also, they are NOT a bed and breakfast as advertised. We were notified at check in that they are a guest house and don’t have breakfast even though all of their advertising and signage says Bed And Breakfast. Overall not really happy with this listing

We stayed in the Gialel B&B in mid-September 2025 for 4 nights. The room was clean, and relatively inexpensive for a city-centre location, and there was a small fridge in the room, but that's about where the good points ended. The walls are paper thin, so you hear everything happening in the next room. Romance is out the window when you can hear the person in the next room using the bathroom in intimate detail. Our room door was close to the reception desk and main door, so every time someone opened the main door or their room door you heard and felt the slam. The front desk is unmanned from roughly 8pm (they say 10pm, but I never saw anyone that late). If you have a problem after that, you're on your own. We had other guests ringing the entrance phone persistently for twenty minutes, which could be heard very loudly when we wanted to sleep. The room and main door locks use tiny rotating keypad locks. The keys are like those of a calculator watch, so good luck hitting the button accurately every time. There are no swipe cards or physical keys, only codes. I recommend taking a photo of the code slip they give you, and adding it to your favourites, since you'll want to refer to it. We paid the city tourist tax at the front desk when we first arrived. We paid in cash and I saw one of the ladies behind the desk place the cash in her purse. This is a small operation, so maybe this is normal, but I asked for a receipt. I strongly recommend you get a receipt too, and keep it safe

The receptionist is great and kind. She makes the experience great :)

There was no one in the office when we arrived. Not knowing how to initiate a call via WhatsApp, a friendly store owner allowed us to use his cellphone. Friendly and helpful staff came quality to check us in. The room is extremely basic, with only had a refrigerator, but no other amenities, not even cups. Staff gave us some verify flimsy plastic cups. After putting 2 together, that was not enough. The elevator was only allowed with luggage. Me at 71 and wife at 68, had to walk up from the ground floor to the 4th floor, 5 initial steps and 19.steps to ea h floor above. Need to inform guuests, in advance, to know how to do calls via WhatsApp. The walking distance to the nearest Hop-on-Hope-Off stop and Metro was a blt long, but doable.

Buena ubicación cerca a estaciones del bus que conecta con la principal estación del metro de roma. El único detalle es verificar correctamente la dirección donde llegarás porque puede haber una equivocación según la dirección principal. La atención y los detalles del espacio estuvieron correctas de acuerdo al precio.

Great location, very safe. The rooms were very secure with convenient locations to shop, eat, and adventure.

Stayed with friends for 3 days here. Property is clean and has easy access to public transportation. Would recommend.

Easy check in and by bus stops

The staff were amazing,so kind, helpful and considerate. Our room was clean and quiet. We could walk everywhere. I highly recommend this wonderful guesthouse. 🌟🌟🌟🌟🌟

Accueil particuliers accueilli par des enfants . Sinon dans lensemble tres bon sejour emplacement ideal situé a 15 min de la fontaine de trevis et du pantheon . 25 min du colise a pieds .

very convenient and close to all the attractions of Rome

The staff was nice and helpful, the locations is grate not to far by walk from the Trevi fountain, accessible by public transportation. The place was cleaned everyday but not spotless.

Molto comodo per il centro. Non c'è molto da camminare per raggiungere punti nevralgici.

The staff was amazing and cared about their guests. The room was spacious, clean, and had access to a couple of bathrooms. Great location to Termini Train Station.

Betjeningen var veldig vennlige og hjelpsomme. Eieren Stefano ga oss gode råd om hva vi burde se og hvordan vi kunne komme oss dit. Super beliggenhet med gangavstand til severdigheter og togstasjon. Ca. 10 min å gå til nærmeste metro. Flere trivelige steder å spise frokost i nærheten. Vi er veldig fornøyde med vårt opphold.

We don’t like the shared bathroom and the noise of the construction site opposite our room. The website says B&B , but in fact no breakfast. It’s a scam.

I saw another review and it said the property is miss labeled as a B&B. I agree: it’s a B. But that doesn’t take away from the accommodations. There is construction going on across the street and with the windows closed you can’t hear it but for a slight hum. Bed was comfortable. Bathroom was clean and well equipped. The staff was helpful and kind.

Rooms are minimalist tasteful modern designed. The extra seating was appreciated. The blackout windows, by virtual of an electronic pull-down cover, are great. Nice balcony for all rooms. While limited, breakfast was great. I had the best scrambled eggs that I ever had. Breakfast was simple, but all that was needed.

If you arrive before the check in time there is no way to enter the building and no one to ask questions of. If you are dropped off by their transfer you can’t drop your bags off, as they state, because you can’t get in the building. The office is on the second floor, which wasn’t communicated to us. The elevator is not accessible so you carry your bags up two floors. The woman who arrived to check us in was very friendly and helpful but we were already aggravated by that point. Also, they are NOT a bed and breakfast as advertised. We were notified at check in that they are a guest house and don’t have breakfast even though all of their advertising and signage says Bed And Breakfast. Overall not really happy with this listing

1. The room we booked was not the room we were put in. 2. Luggage storage is offered, only after 10am AND only if someone is there AND you have to carry your luggage up 2 flights to the office. 3. There is no cooling or heating, just a ceiling fan. 4. I never saw the dining area that was shown in the property pictures. I would not recommend this place to anyone I know.

There was no AC in the room, the bathroom was not inside the room, it was a shared bathroom. I could never find somebody to ask a question. It did smell good and the room was clean. There is no room service, so you will find the room just as you left it. The bathroom was clean. It was definitely an experience.

Would have like to have some warm breakfast before going out. No breakfast no hot water. Also i understand its there safety,rhe loxk combination was a trip/ hard