Hilton Sorrento Palace

Hotellet har en magisk utsikt, men vi hamnade på plan minus 1, vilket gjorde att vi inte hade någon utsikt även om vi bokat ett rum med utsikt mot bergen.

Väldigt bra service alla på hotellet är väldigt tillmötesgående och gör allt de kan för att du skall få en så bra upplevelse som möjligt! Väldigt bra frukost, finns mycket att välja på! Bodde på våning 5 med utsikt mot Vesuvio, var väldigt trevligt! Hotellet ligger lite ca 15- 20 minuters gångväg från Sorrento centrum men det passade oss bra, var trevligt att komma ifrån ljudnivån som kan uppstå i stan på kvällarna. Åt i deras bar vid ankomsten men deras club sandwich var ingen höjdare, dyrt och smaklöst. Det som kunde vara bättre är städningen på rummet, var väldigt dammigt på vissa ställen i rummet och det åtgärdas aldrig under veckan som vi var där! Rekommenderar att bli Hilton Medlem innan ankomst, då ingår gratis Wifi som jag förstår att man annars behövde betala för.

Beautiful, wonderful facility. I was part of a tour which began the day after I arrived. In total, stayed 4 nights & wish it were longer as I did not use all of the services provided. Normally, I stay in small, boutique hotels; this was quite a change and it did not disappoint. Excellent room accommodations, staff, and breakfast buffet. Staff in cafe/bar area went out of their way with a mid-afternoon meal the day I arrived from an overnight/overseas trip. Was pleased to have a room that faced the heavily-foliaged cliffs as the stunning views facing the ocean & surroundings were enjoyed during breakfast & a dinner. In summary, a truly excellent experience.

Hotel bom, de rede, bem conservado e boa localização. Por ser um Hilton, esperava uma equipe mais solícita e amigavel! Quadra de tenis fechada para manutenção e piscina fecha cedo. Restaurante deixam a desejar apesar da vasta quantidade.

The hotel is stunning and very well maintained. A few moans I only booked the hotel at this time of year for the indoor pool to find it has been closed for ages this should have been clear on Hotels . Com website. We stayed 3 nights and they requested 50 euro a night deposit against anything we purchased. On leaving I was asked if the same card could be used for the local tax which I said yes expecting for the sun to be reduced from my deposit and the balance return to my account. But not they charged the local tax when I asked for the 150 euro return I was told we would complete this return in about 5 days. This for me is taking the “P” as this should have been processed immediately just like we did the other way on arrival. Not impressed with the policy which clearly means on such large sums held of all customers interest is being earns from our money.