Holiday Inn Express Hotel & Suites Fort Payne by IHG

Staff was amazing. Breakfast had options.

Overall, it was a pretty good stay. The room seemed to be clean, and the bed was very comfortable. The chairs (chaise) in the room were somewhat clean and comfortable. Breakfast was good, and the lady working the breakfast room was very attentive. Coffee was good. The lavatory, bathtub, and toilet were all extremely slow to drain on our first night and Saturday morning. I mentioned it to the lady working the front desk when we were leaving for the day, and she said she would pass it along to maintenance. Apparently she did because Saturday night and yesterday morning had better results. The bathroom did not have a vent. The room did not have a printed TV channel listing, and trying to find it on the smart TV itself was like trying to find a ball in tall weeds; so, we gave up and found a channel or two and stuck with them. We have DishTV at home, so figured finding a channel listing would be simple, but it wasn't. The room was noisy during the night from outside traffic; we could not tell if it was from the interstate or local streets, but you could sure hear it. And, there were little things, like a loose hanger on the back of the bathroom door and a loose toilet paper rack; those things seem like they could be simple fixes by maintenance.

Nice staff, great breakfast, the beds were comfortable.

Had an issue with the AC/Heat not working. I was moved to another room without hesitation. Timothy at the front desk was great!

Breakfast was good.