Renaissance Birmingham Ross Bridge Golf Resort & Spa

Amenities close to early. Spa at 5? Hot tub at 10. I booked my wife a facial and massage from 11-2 on the day we were checking out. I called and asked for a late checkout to accommodate her spa schedule. The front desk told me they had people checking in that afternoon and could not help. Well, the hotel was almost empty and there’s no way they had 100% occupancy. Regardless, what a bd answer. I was willing to pay for an extra hour or 2 but the clerk apparently just didn’t want to help even though a just paid $500 for a spa treatment. I’ll go somewhere else next time

Fantastic place. Will stay again.

I called the day before check in for about 2 and asked about early check in knowing that more than likely I wouldn’t get it since I booked third party but the guy told me to call back the morning of and he would be able to tell me. I call about 10 and my room was ready!!!!!! I really appreciated that! The room was clean and my view was the golf course which I loved. The nightly bagpiper is always such a lovely part of the evening. It was a perfect trip.

The parking was easy and secure. The staff was friendly. It was a nice experience

Hotel and room was beautiful! Staff very friendly