Name: WoodSpring Suites Bentonville
Address: 1201 Phyllis Street, Bentonville, Arkansas, US
Price range: US$ 45–US$ 55 per night
Rating: 7.08

Opinião dos hóspedes

No Extended Stay America Select Suites - Bentonville, as avaliações descrevem uma estadia muito básica, no estilo apartamento, com comodidades limitadas, atendimento inconsistente e reclamações recorrentes sobre limpeza e pragas. Alguns hóspedes, no entanto, apreciaram os preços baixos, as noites tranquilas e o acesso conveniente às estradas próximas.

Diversos hóspedes relatam a presença de baratas, odores desagradáveis e problemas de manutenção, como mofo, equipamentos quebrados e roupa de cama manchada ou desgastada. As comodidades são escassas: não há café da manhã ou café no quarto, utensílios de cozinha devem ser comprados, e o plano básico de Wi-Fi é pago ou considerado inadequado. O feedback sobre o atendimento varia desde funcionários simpáticos e prestativos até longas esperas ou recepção fechada durante a noite, e os arredores podem parecer industriais ou pouco seguros. No geral, espere uma estadia sem luxos, útil para estadias curtas com foco no orçamento.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

As instalações são mínimas; várias avaliações mencionam Wi-Fi pago ou com sinal fraco.

Avaliações dos hóspedes relacionadas

8

Michael

13 de jul. de 2024

·

Hospedou-se por 1 noite

No where to sit until your room was ready no pool no coffee or ice available

8

Mark

30 de set. de 2024

·

Hospedou-se por 8 noites

All clean and glad to see all carpet (in rooms and hallways) is gone. Handy location. Plan on using your phone as a hotspot if you need decent internet unless you are willing to pay for "upgraded" wi-fi. Stayed for a week and all staff I interacted with were friendly.

2

Jennifer

12 de mai. de 2023

·

Hospedou-se por 2 noites

Unsecure building, roaches, toiletries cost money, so does wifi but it doesn't work, $100 to get key card, no breakfast, no benches outside for my disabled self to enjoy the day. Tweakers and drunks all over the place. Rude staff. Unaccommodating to disabled.

4

Narayana

27 de set. de 2023

·

Hospedou-se por 3 noites

Not recommended, Rooms smelling, Media service not working. Internet limitation. No Breakfast (Hotels.com showing it includes)

8

TAMIA

17 de ago. de 2025

·

Hospedou-se por 1 noite

Internet is needed pay it is not free connection

4

Ashton

1 de out. de 2023

·

Hospedou-se por 2 noites

The staff seemed very annoyed with everyone when I checked in and they mentioned that they didn’t have a housekeeper and were overbooked, seems like poor management, I’m sure the staff are doing their best with what they’re given. The elevator was questionable and smelled heavily like nicotine vape. The room itself was bare bones, bingo hall style chairs and beat up cabinets/walls. The rubber baseboards in my room were just leaning on the wall in most places, there’s no bedside lamp and only overhead can lights that were controlled by a switch by the door, the one by the bed did nothing. There wasn’t any hand soap, only one “body bar” as far as toiletries go. The a/c in the room kept the air dry but everything else was weirdly moist, making it hard to sleep in a humid bed. There was dog feces all around the outside grass areas and a big dog running loose when I arrived. When I went to check out nobody was at the desk so I had to wait a bit in my car then come back in. I received no receipt, not even in my email.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Problemas de limpeza são comuns, com relatos repetidos de baratas, maus odores e banheiras, pisos ou roupas de cama sujos; alguns hóspedes encontraram seus quartos limpos.

Avaliações dos hóspedes relacionadas

2

Kristi

4 de mar. de 2025

·

Hospedou-se por 2 noites

There were roaches in the bathroom and in room itself.

2

Brian

1 de out. de 2024

·

Hospedou-se por 4 noites

Too many roaches to stay. I am waiting for my refund

2

john

6 de out. de 2025

·

Hospedou-se por 2 noites

How this place has not been condemned or shut down by the health department is a mystery. One staff member I spoke to was friendly, aside from that this place is horrible. The general areas smell like smoke and weed, the rooms have an overpowering smell of bleach. My first room door lock would not lock, the door was open for anyone to come in. The staff changed my room and the key card they gave me didn't work. After my 3rd attempt to get settled into a room, my room ended up having black mold on the walls around the AC unit and dead roaches on the floor(probably overcome by the bleach). The toilet would not flush. Additionally my key card would not work at several of the exterior doors to the hotel. I had originally reserved 2 nights here but after a few hours I left and went somewhere else. I asked to be refunded for at least one of my nights there and they refused. AVOID THIS PLACE, IT'S WORSE THAN THE POOR REVIEWS!

2

Bryan

28 de set. de 2025

·

Hospedou-se por 1 noite

Run down room The hotel had a bad smell Very poorly taken care of

2

Leslie

11 de out. de 2024

·

Hospedou-se por 2 noites

I had to use my shoe to get rid of 7 roaches

2

Yer Moua

14 de ago. de 2024

·

Hospedou-se por 1 noite

Room had roaches

2

Jose

14 de out. de 2024

·

Hospedou-se por 1 noite

Cockroaches in bed and bathroom. And it smelled

4

KRISTIAN

4 de set. de 2025

·

Hospedou-se por 2 noites

Stayed here for a business trip. They don't offer breakfast and there roaches in our room.

2

Dawn

2 de set. de 2025

·

Hospedou-se por 1 noite

After a long day of driving, was looking forward to a good night sleep, boy was I wrong. Maybe got 2-3 hours of sleep. One of the worst hotels we have ever stayed at. Full of roaches and all i get from staff is..."I'm sorry". Never ever again will we stay at this establishment. Will not recommend this place to anyone traveling thru Bentonville, Ar.

4

Lauren

19 de mar. de 2024

·

Hospedou-se por 2 noites

The room was filthy. The pillow cases had blood stains, the tub was literally black with filth, the floors were dirty as was the stained white duvet cover. Not a place I would ever stay in again.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são simples e no estilo apartamento, sem utensílios de cozinha ou café no quarto; vários hóspedes mencionam camas ou travesseiros desconfortáveis, cortinas finas que não bloqueiam a luz, ruído e problemas ocasionais com equipamentos, como geladeiras que não funcionam.

Avaliações dos hóspedes relacionadas

6

Hope

16 de fev. de 2025

·

Hospedou-se por 2 noites

The lady checking me in was so nice! The place wasn’t bad, the only problems I had was the first night, I got woke up 5:30/6 AM from the garage truck RIGHT outside my window! Was super annoying and then got woke up about 7 from the people above, sounded like they were rearranging their room. The bed wasn’t the most comfortable and the pillows were awful! For the price, I would definitely stay again but wouldn’t be my first option.

6

Nikki

7 de mar. de 2025

·

Hospedou-se por 1 noite

It was ok. The blinds dont cover all the window so I was a little uncomfortable with the 3 inch gap on each side. The bathtub was dirt. Other then that it was ok.

8

Mark

30 de set. de 2024

·

Hospedou-se por 8 noites

All clean and glad to see all carpet (in rooms and hallways) is gone. Handy location. Plan on using your phone as a hotspot if you need decent internet unless you are willing to pay for "upgraded" wi-fi. Stayed for a week and all staff I interacted with were friendly.

8

Justin

12 de nov. de 2025

·

Hospedou-se por 2 noites

There were no pots and pans you’d have to buy them yourself and it’s too cold for the air conditioner to be on but the heat works fine

6

marion

19 de mai. de 2025

·

Hospedou-se por 2 noites

It was not suitable for vacation more like a apartment style living no perks

6

Randy

19 de out. de 2025

·

Hospedou-se por 2 noites

We were only there for 2 nights…Have never seen a Hotel be so bland and austere. The room was actually depressing the room was Blank ! Not having at least a coffee pot in the room is ridiculous, and not even one located in the hotel …A person would have to bring their entire kitchen to cook … not a pot, pan, spoon, fork, glass or cup ! …one hard back uncomfortable Horrible chair for seating. ..Loud environment…was awakened every night.. people talking in hall, in the next room at 3:00 in the morning.. Only blinds over the window with no cover over them so the outside lights lit up the room all night interrupting sleep.. Someone hammering on walls. And it still cost me $350 for a hard bed !! One of the worst stays in my life ! Will never stay at one of these hotels again !

4

Roberta

28 de mai. de 2024

·

Hospedou-se por 2 noites

Spent one night and observed the following: No black out curtains on the lone window. Toilet flushed poorly No kitchenware in this extended stay hotel No coffee maker in room or downstairs Mattress in the sofa bed had dirt & pebbles on it The shower curtain was so long that when putting inside the tub area to shower, the excess fabric became a trip hazard so I put the curtain on outside of tub & of course the floor got all wet. No pictures or anything in the room to create a comfortable environment. The white window treatment was very dusty/dirty. Okay, that’s all…

4

James

17 de mai. de 2025

·

Hospedou-se por 1 noite

1. The adjacent room was noisy throughout the night. 2. The refrigerator was not working and had a washcloth inside. We were not notified it was not working beforehand. 3. No front staff after maybe 9 pm and none before 9 am. 4. There were three pillows for two persons in the room. 5. The bed was the worst and smallest we ever slept on in a motel which was not a good experience for rest.

8

TAMIA

17 de ago. de 2025

·

Hospedou-se por 1 noite

Internet is needed pay it is not free connection

4

Ashton

1 de out. de 2023

·

Hospedou-se por 2 noites

The staff seemed very annoyed with everyone when I checked in and they mentioned that they didn’t have a housekeeper and were overbooked, seems like poor management, I’m sure the staff are doing their best with what they’re given. The elevator was questionable and smelled heavily like nicotine vape. The room itself was bare bones, bingo hall style chairs and beat up cabinets/walls. The rubber baseboards in my room were just leaning on the wall in most places, there’s no bedside lamp and only overhead can lights that were controlled by a switch by the door, the one by the bed did nothing. There wasn’t any hand soap, only one “body bar” as far as toiletries go. The a/c in the room kept the air dry but everything else was weirdly moist, making it hard to sleep in a humid bed. There was dog feces all around the outside grass areas and a big dog running loose when I arrived. When I went to check out nobody was at the desk so I had to wait a bit in my car then come back in. I received no receipt, not even in my email.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O atendimento é inconsistente: alguns hóspedes elogiam a equipe simpática e prestativa e os reparos rápidos, enquanto outros enfrentaram longas esperas ou recepção desassistida, balcões fechados durante a noite e dificuldades para entrar em contato com a equipe ou obter reembolsos.

Avaliações dos hóspedes relacionadas

2

Jonathan

2 de dez. de 2024

·

Hospedou-se por 1 noite

Worst staff ever we never able to check in because a rude employe

10

Gregory

19 de jul. de 2025

·

Hospedou-se por 1 noite

There a good place good clean and kind staff. This is a great hotel

10

Debi

23 de set. de 2024

·

Hospedou-se por 3 noites

I had a couple of problems in my room and after reporting them someone was at my room within 5 minutes to fix the problem

2

Patrick

23 de abr. de 2025

·

Hospedou-se por 2 noites

this place was filthy, its so unsafe the front desk locks down at dark, and does not open up until 10 am the next moring. there is no staff that seesm to be reachable while on site during lock down hours.

2

Angel

3 de jul. de 2024

·

I arrived at the hotel, I waited 2 hours at the front desk, there is only one phone to call and no one answers. Furthermore, they sold my room again and did not give me my refund. I do not recommend it.

2

Adam

4 de jul. de 2024

·

Hospedou-se por 1 noite

I am not even sure where to start on this hotel. First I arrived around 9pm and there was no one available to check me in. I had to call a number and wait approximately 20 minutes for someone to show up. Secondly the room was one of the worst I have ever been in. The shower barely worked, the bed was worse than the cheapest option at ikea. The whole night reeked of someone smoking next to us or more likely every single adjacent room to our hotel room. Finally, to top it all off in the morning I closed the bathroom door and the knob broke. Luckily my girlfriend was able to call the front desk and about an hour and 3 trips later I was freed. This hotel was honestly the worst experience of my life. I contacted asking for a refund and have received no response. Stay away from this place, honestly you will be more comfortable and safer sleeping in your car at a truck stop.

10

Chad

6 de ago. de 2024

·

Hospedou-se por 1 noite

Well i had a great stay due to Charles. He went above and beyond what he had to do to make our stay great. Thanks again Charles... Great customer service...

10

Michael

12 de jun. de 2025

·

Hospedou-se por 1 noite

Manager was very personable and helpful. Room and facility is very clean. I’d recommend Extended Stay America in Bentonville Arkansas to anyone.

2

Robert

14 de set. de 2023

·

Hospedou-se por 3 noites

Hidden fee at check in. Try to check out early and management would not checkout the room because it was booked online. Was charged for an extra night I did not need.

6

Byron

15 de ago. de 2024

·

Hospedou-se por 1 noite

The property was ok and clean enough the area is ok plenty of places to eat but I stood around waiting for 15 minutes waiting for someone to come to the desk so I could check in thought that was crappy

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

As opiniões sobre a localização são variadas: conveniente para a Hwy 49 e compromissos na área, mas a área imediata pode parecer industrial ou pouco segura, com pessoas circulando do lado de fora; alguns acharam o local tranquilo.

Avaliações dos hóspedes relacionadas

8

Mark

30 de set. de 2024

·

Hospedou-se por 8 noites

All clean and glad to see all carpet (in rooms and hallways) is gone. Handy location. Plan on using your phone as a hotspot if you need decent internet unless you are willing to pay for "upgraded" wi-fi. Stayed for a week and all staff I interacted with were friendly.

8

Deborah A.

25 de out. de 2024

·

Hospedou-se por 2 noites

I did not like that they did not clean the rooms and make beds while we were there. Since we were there for two nights. We saw a bug in the room but hey, even houses have bugs. I liked that the beds moved and were on metal frames so we could easily move the mattresses to ensure no bed bugs. It is an old building and in or near what appears to be an industrial complex. A big pricey for the location and what we didn't get.

10

Sarah

17 de fev. de 2024

·

Hospedou-se por 2 noites

Great for the two nights I was there in town and was very quite

8

Joel

20 de mai. de 2024

·

Hospedou-se por 1 noite

Was kind of trashy outside, lots of people hanging out outside. Seemed more like an apartment complex than a Wyndham hotel. But it wasn’t the worst I’ve stayed at.

8

gandaiah

19 de nov. de 2024

·

Hospedou-se por 1 noite

Affordable and very convenient location to all the areas

2

andrew

17 de abr. de 2025

·

Terrible experience, staff not helpful with room or other guest issues. Unsafe location!

6

Stacie

21 de nov. de 2023

·

Hospedou-se por 7 noites

Close to 49 Hwy

4

Rebecca

12 de dez. de 2022

·

Hospedou-se por 1 noite

It was a pretty sketchy location. Off the beaten path with tons of "long term" occupants hanging out in the door way. Arrived at 1:30 am, so that seemed odd. It took about 30 min to check in because we had to wait on a desk clerk to arrive, and I was already exhausted. The entire facility smelled like Bourbon Street in the summer. Floors were sticky. It was just gross.

10

Terrence

9 de abr. de 2025

·

Hospedou-se por 1 noite

Quiet

2

Jason

21 de jul. de 2024

·

Hospedou-se por 1 noite

People are camping out in parking lot try checking in was nightmare nobody was there, theirs a phone to call but nobody answers it. The bed was horrible like sleeping on the ground

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

Não é oferecido café da manhã e várias avaliações mencionam a falta de café (nos quartos ou no lobby).

Avaliações dos hóspedes relacionadas

4

Crabtree

12 de jul. de 2024

·

Hospedou-se por 1 noite

Place has a really nasty smell. Not one kitchen utensil or pan. They dont even have coffee in the rooms. Avoid this place.

6

Rebecca

29 de jul. de 2024

·

Hospedou-se por 1 noite

Needed complementary breakfast. Not homey.

8

Michael

13 de jul. de 2024

·

Hospedou-se por 1 noite

No where to sit until your room was ready no pool no coffee or ice available

8

Robin

11 de out. de 2024

·

Hospedou-se por 1 noite

It was clean staff very friendly Would be nice to have breakfast served.

2

Jennifer

12 de mai. de 2023

·

Hospedou-se por 2 noites

Unsecure building, roaches, toiletries cost money, so does wifi but it doesn't work, $100 to get key card, no breakfast, no benches outside for my disabled self to enjoy the day. Tweakers and drunks all over the place. Rude staff. Unaccommodating to disabled.

6

Randy

19 de out. de 2025

·

Hospedou-se por 2 noites

We were only there for 2 nights…Have never seen a Hotel be so bland and austere. The room was actually depressing the room was Blank ! Not having at least a coffee pot in the room is ridiculous, and not even one located in the hotel …A person would have to bring their entire kitchen to cook … not a pot, pan, spoon, fork, glass or cup ! …one hard back uncomfortable Horrible chair for seating. ..Loud environment…was awakened every night.. people talking in hall, in the next room at 3:00 in the morning.. Only blinds over the window with no cover over them so the outside lights lit up the room all night interrupting sleep.. Someone hammering on walls. And it still cost me $350 for a hard bed !! One of the worst stays in my life ! Will never stay at one of these hotels again !

4

KRISTIAN

4 de set. de 2025

·

Hospedou-se por 2 noites

Stayed here for a business trip. They don't offer breakfast and there roaches in our room.

4

Narayana

27 de set. de 2023

·

Hospedou-se por 3 noites

Not recommended, Rooms smelling, Media service not working. Internet limitation. No Breakfast (Hotels.com showing it includes)

4

Roberta

28 de mai. de 2024

·

Hospedou-se por 2 noites

Spent one night and observed the following: No black out curtains on the lone window. Toilet flushed poorly No kitchenware in this extended stay hotel No coffee maker in room or downstairs Mattress in the sofa bed had dirt & pebbles on it The shower curtain was so long that when putting inside the tub area to shower, the excess fabric became a trip hazard so I put the curtain on outside of tub & of course the floor got all wet. No pictures or anything in the room to create a comfortable environment. The white window treatment was very dusty/dirty. Okay, that’s all…

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Mês	Preço médio
janeiro	US$ 69
fevereiro	US$ 74
março	US$ 75
abril	US$ 76
maio	US$ 77
junho	US$ 74
julho	US$ 77
agosto	US$ 69
outubro	US$ 94
novembro	US$ 69
dezembro	US$ 64

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $54	21 $45	22 $45	23 $45	24 $45
25 $45	26 $45	27 $45	28 $45	29 $45	30	31

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $45	2 $45	3 $45	4 $45	5 $45	6 $45	7 $55
8 $45	9 $45	10 $55	11 $45	12 $55	13	14
15 $45	16 $45	17 $45	18 $45	19 $45	20 $55	21 $51
22 $55	23 $53	24 $55	25 $50	26 $51	27	28
29 $55	30 $55

WoodSpring Suites Bentonville

Preços para WoodSpring Suites Bentonville

Média de preços por mês

Sobre esta propriedade

Localização

Opções de quarto

Suíte, 2 camas Queen, para não fumantes

Suíte, 1 cama Queen, acessível, para não fumantes

Suíte, 1 cama Queen, para não fumantes

Avaliações dos hóspedes sobre WoodSpring Suites Bentonville

Quem se hospeda aqui?

Opinião dos hóspedes

Políticas da propriedade

Instruções de check-in

Informações importantes

Extras opcionais

Preços para próximas datas