Comfort Inn & Suites El Dorado

Clean room Everything good

⭐️ Very Disappointing Experience Unfortunately, my stay at this hotel was extremely disappointing. I followed the instructions given by the front desk to make/extend this reservation for an additional four days. I believed everything had been properly taken care of. However, the hotel apparently failed to check or update their records regarding the new reservation. Because of their mistake, I was treated as though I was not supposed to be there, and the police were contacted and sent to the room. What made this especially upsetting is that I work nights and sleep during the day. Being awakened by the police because the hotel failed to properly verify its own reservation records was completely unacceptable and very stressful. I did exactly what the front desk instructed me to do. Before involving law enforcement, the hotel should have taken the time to check their own records or communicate with online reservation platform I was already using for the first seven days of this stay. Mistakes happen, but this was a serious failure in communication and record-keeping, and the way it was handled made an already frustrating situation much worse. I hope management takes this experience seriously and makes sure other guests are not put through the same situation.

Very nice. Staff was all amazing. Clean pool, great breakfast with lots of variety. Will definitely be staying here again if in town.

Solid chain hotel. Decent breakfast spread.

Since I’ve been coming to stay at this hotel, everybody has been so friendly and so chill. I love this hotel.