Hampton Inn Forrest City

Lean room, good breakfast. Good overall

Staff was friendly and accommodating. Breakfast was fresh.

The front desk staff were excellent. The breakfast in the morning was the best I had after 3 weeks on the road. The room was large and immaculate.

Facility was located near highway, convenient for our quick overnight stay. The room was clean, comfortable and quiet. We would stay again when in the area. Breakfast was the best we had seen during our week of travel.

So I booked it for wrong weekend- not sure why the app suggested the following weekend instead of the night I was looking- needed 4/12, booked 4/19. That was my fault and was unfortunate. The clerk was rude- asking if I booked the right location since she couldn’t see the reservation. That’s how we discovered it was the wrong date. I was clearly panicking and trying to fix the dates, realized there was a huge fee- discussed this with my husband in front of the clerk. She never said anything. Another customer came in, we moved aside for them to check in- again clerk said nothing. After the other customer left and I had fixed the reservation- the clerk then says- you should have let me cancel it and we could have waived the fee. I looked at her and asked why she hadn’t said anything? She replied she “was going to”- I politely said that would have been a reason to interrupt my panic!!!?! She only said sorry and then was rude again about not being able to see the new reservation and asked again did I book the right Forrest city - the other option being NC. I showed her the new reservation and she was irritated because I had an number from Expedia and not a confirmation number letting me know she did not approve of using Expedia and I “should have just booked it with her”.