Homewood Suites by Hilton Phoenix/Chandler

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The pet fee was excessive & non-refundable: $ 75 X2 = $ 150. Thus, we had to make other arrangements when you advertise as "pet friendly." We never got our bedding changed in the four day-stay although we asked for it. My wife said there was an odd smell to the bedding. The housekeeper who made the bed, but refused to change the linens on Sunday, was obviously irritated that we asked her to change the bedding due to the smell. The flushing mechanism on the toilet sticks & wastes a lot of water. It should be fixed. On the positive side, the breakfasts were excellent & elegant. Kudos to the kitchen staff! The room was clean and comfortable, except for the odor in the sheets

It was clean and nice with nicely setup rooms. Also conveniently located.

The hotel is run down carpet needs to be replaced. The AC control unit on the wall did not have lights or numbers on it. We were downstairs and landscaping crew were blowing leaves outside window at 8am on Tuesday morning.