Hilton Phoenix Resort at the Peak
170 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
170 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Hilton Phoenix Resort at the Peak, les prix par nuit s'élèvent en moyenne à 129 $US pendant le mois le moins cher (juillet) et à 286 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 186 $US |
| février | 286 $US |
| mars | 282 $US |
| avril | 211 $US |
| mai | 188 $US |
| juin | 147 $US |
| juillet | 129 $US |
| août | 141 $US |
| septembre | 170 $US |
| octobre | 215 $US |
| novembre | 201 $US |
| décembre | 164 $US |
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sept. · 170 $US
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Le plus cher : février (env. 286 $US)
Le moins cher : juillet (env. 129 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs q...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 5 piscines extérieures, un parc aquatique gratuit et un centre de remise en forme. Parmi les services et équipements offerts par ce complexe touristique vous trouvez également l'accès Wi-Fi à Internet (en supplément), un service de conciergerie et un service d'organisation de mariages.
Services de l'établissement
Les équipements et services proposés incluent un service de départ express, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Si vous devez organiser une réunion à Phoenix, faites confiance à ce complexe touristique qui dispose d'espaces événements mesurant 4628 mètres carrés et comprenant un centre de conférence et 32 des salles de réunion. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Découvrez toutes les spécialités Cuisine américaine de The Living Room, l'une des nombreuses tables de ce complexe touristique qui abrite également 2 restaurants et un café. Détendez-vous devant un verre au bar en bord de piscine ou dans un des 2 bars/lounges de l'hébergement.
Chambres
Les 432 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision LCD. Votre lit avec surmatelas est préparé avec une couette en duvet d'oie et de la literie de qualité supérieure. L'accès Wi-Fi à Internet (en supplément) vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette de luxe et un sèche-cheveux.
Emplacement
En choisissant Hilton Phoenix Resort at the Peak, vous profiterez d'un séjour à Phoenix (Camelback East), à moins de 10 minutes en voiture de Grand Canyon University et Biltmore Fashion Park. Ce complexe touristique très pratique pour les familles se trouve à 14,3 km de Centre des congrès de Phoenix et à 14,9 km de Chase Field.
À proximité
Phoenix Mountains Preserve(2.4 miles)
Arizona Biltmore Resort - Adobe Course(2.6 miles)
Wrigley Mansion(2.6 miles)
Arizona Biltmore Country Club(2.6 miles)
Arizona Biltmore Resort - Links Course(2.8 miles)
Biltmore Fashion Park(3.4 miles)
North Mountain Park(3.5 miles)
Phoenix Children's Hospital(5.4 miles)
Parcours de golf The Short Course at Mountain Shadows(5.7 miles)
Abrazo Arizona Heart Hospital(5.8 miles)
Castle N' Coasters(5.9 miles)
Grand Canyon University(6.3 miles)
Hôpital Dignity Health St. Joseph's Hospital and Medical Center(6.8 miles)
Orange Tree Golf Course(6.8 miles)
GCU Arena(7.4 miles)
Aéroport international de Sky Harbor (PHX)(10.7 miles)
Phoenix, Arizona (DVT-Phoenix Deer Valley)(15.8 miles)
Aéroport municipal de Falcon Field (MSC)(26 miles)
Chandler, AZ (CHD-Aéroport municipal de Chandler)(31.1 miles)
Mesa, Arizona (AZA-Phoenix - Mesa Gateway)(41.4 miles)
Sauna
Blanchisserie
Ascenseur
Personnel multilingue
Coffre-fort
Salles de réunion
Emplacement
7677 N 16th St, Phoenix, Arizona, États-Unis d’Amérique
Phoenix Mountains Preserve (2.4 miles)
Arizona Biltmore Resort - Adobe Course (2.6 miles)
Wrigley Mansion (2.6 miles)
Arizona Biltmore Country Club (2.6 miles)
Arizona Biltmore Resort - Links Course (2.8 miles)
Biltmore Fashion Park (3.4 miles)
Avis des voyageurs
7.5
Bien
Basé sur 3 279 avis vérifiés
Qui séjourne ici ?
Affaires
15%
Couples
18%
Familles
58%
Groupes
5%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Hilton Phoenix Resort at the Peak, de nombreux clients ont été confrontés à d'importants travaux de rénovation sur place, avec une construction visible, des détours et un nombre limité de places de stationnement, tandis que le parc aquatique River Ranch et la rivière lente ont été particulièrement appréciés, surtout par les familles.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Hilton Phoenix Resort at the Peak, de nombreux clients ont été confrontés à d'importants travaux de rénovation sur place, avec une construction visible, des détours et un nombre limité de places de stationnement, tandis que le parc aquatique River Ranch et la rivière lente ont été particulièrement appréciés, surtout par les familles.
Les chambres sont fréquemment décrites comme datées, avec des moquettes tachées et des meubles usés, et des problèmes d'entretien récurrents incluent un A/C faible ou irrégulier, des problèmes d'eau chaude, des équipements cassés et des ascenseurs ou des machines à glaçons hors service. Les commentaires sur le service sont mitigés : beaucoup louent un personnel amical et serviable, mais d'autres font état de réponses lentes, d'incohérences en matière de ménage et d'une mauvaise communication concernant les fermetures et les heures d'ouverture. Les options de restauration et de bar sont limitées pendant la construction, avec un seul restaurant principal, une fermeture précoce des piscines et des toboggans, et des prix souvent jugés élevés. Attendez-vous à un séjour axé sur la famille et centré sur les piscines, plutôt qu'à une expérience de séjour dans un hôtel luxueux pendant les rénovations.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Le parc aquatique River Ranch et la rivière lente sont l'attrait principal et généralement appréciés, mais les heures d'ouverture sont limitées (fermeture précoce des toboggans et des piscines), les bouées peuvent être rares et certaines zones peuvent être bondées. Les importants travaux de rénovation entraînent des fermetures, des détours, une signalisation confuse et un nombre limité de places de stationnement ; certains bars et installations de la piscine sont fermés ou usés.
Avis de voyageur à ce sujet
6
Danya
28 juin 2025
·
A séjourné 4 nuits
Pools were dirty. Carpets stained in room and other areas of hotel. River ranch pool/lazy river closed at 5pm which was too early and the bar near the pool closed at 4pm. Only one pool was open until 10pm. Store inside hotel closed at 6pm, made it hard to have any drinks/snacks/food.
Pools were dirty. Carpets stained in room and other areas of hotel. River ranch pool/lazy river closed at 5pm which was too early and the bar near the pool closed at 4pm. Only one pool was open until 10pm. Store inside hotel closed at 6pm, made it hard to have any drinks/snacks/food.
6
Timothy
1 août 2025
·
A séjourné 3 nuits
The water park was cool. The property was under construction, which is understandable, but parking was inconvenient due to it. The building was a bit dated. It's great for kids who care less about certain things but as for me and my wife staying without our son we would not stay again unless our son was with us, and we were spending time at the water park.
The water park was cool. The property was under construction, which is understandable, but parking was inconvenient due to it. The building was a bit dated. It's great for kids who care less about certain things but as for me and my wife staying without our son we would not stay again unless our son was with us, and we were spending time at the water park.
4
Jessica
4 oct. 2025
·
A séjourné 1 nuit
Cockroaches in the room, rust in the bathroom shower, shower faucet drips, carpet in the bedroom was circa 1970, dirty and rundown. Staff was very sweet and friendly. Pools were nice, slide was decent, lazy river was wonderful once you located the tubes hidden on the side of a building and mini golf was cute. Pool area does offer a locker but you have to provide your own lock… not sure who brings a lock on vacation?! Construction everywhere and limited parking. For almost $300 a night, it’s not worth it but it definitely has potential if they give it a good paint refresher, new carpeting in the rooms and a deep cleaning everywhere.
Cockroaches in the room, rust in the bathroom shower, shower faucet drips, carpet in the bedroom was circa 1970, dirty and rundown. Staff was very sweet and friendly. Pools were nice, slide was decent, lazy river was wonderful once you located the tubes hidden on the side of a building and mini golf was cute. Pool area does offer a locker but you have to provide your own lock… not sure who brings a lock on vacation?! Construction everywhere and limited parking. For almost $300 a night, it’s not worth it but it definitely has potential if they give it a good paint refresher, new carpeting in the rooms and a deep cleaning everywhere.
2
Douglas
8 juil. 2025
·
A séjourné 3 nuits
Wasn't told about resort remodeling, 3/4 of resort closed, no dining facilities, still charging $35/day resort fee, lazy river old, dirty, limited floats for guests, a.. holes at entrance making all guests have bags inspected so they don't miss out selling you their $14 drinks, and as HH member, this place should not be using the "Hilton" name. Very disappointing for my family, embarrassing for me as HH member choosing this "resort". Should be closed until property remodeling is done...... Why still charging a daily resort fee is beyond me... And no notice on Expedia about hotel condition
Wasn't told about resort remodeling, 3/4 of resort closed, no dining facilities, still charging $35/day resort fee, lazy river old, dirty, limited floats for guests, a.. holes at entrance making all guests have bags inspected so they don't miss out selling you their $14 drinks, and as HH member, this place should not be using the "Hilton" name. Very disappointing for my family, embarrassing for me as HH member choosing this "resort". Should be closed until property remodeling is done...... Why still charging a daily resort fee is beyond me... And no notice on Expedia about hotel condition
4
Eduardo
24 août 2025
·
A séjourné 2 nuits
Found the property run down; disappointed. Full of construction areas, exposed cables; blocked hallways; dust. To get to water park, you have to go around construction areas. The waterpark closes at 7 and the slide at 5!! Pool bar in the hotel is out of operation and worn down; hotel does not have a breakfast area. We were not made aware of the construction going on when booking. Did not meet our expectations at all and does not look like the pictures in the site.
Found the property run down; disappointed. Full of construction areas, exposed cables; blocked hallways; dust. To get to water park, you have to go around construction areas. The waterpark closes at 7 and the slide at 5!! Pool bar in the hotel is out of operation and worn down; hotel does not have a breakfast area. We were not made aware of the construction going on when booking. Did not meet our expectations at all and does not look like the pictures in the site.
8
Nikki
4 août 2025
·
A séjourné 1 nuit
Check in process was very quick even though there was a line upon arrival. Kids enjoyed the pool and lazy river. Food from Hole in the Wall was good! Negatives were construction around water park, room was dated and tv signal wasn’t good. Recommend having Netflix available.
Check in process was very quick even though there was a line upon arrival. Kids enjoyed the pool and lazy river. Food from Hole in the Wall was good! Negatives were construction around water park, room was dated and tv signal wasn’t good. Recommend having Netflix available.
8
Jeanne
20 juil. 2025
·
A séjourné 2 nuits
The rooms are large and spacious, the staff was super friendly. The bathroom in the room is small like almost have to be on the toilet to shut the door. For some reason the bar at the pool wasn't open even though it's a weekend in July. This location doesn't have free breakfast which was a bummer, and if you go to the water park in the afternoon they might be out of towels also the water park did not have enough tubes for the lazy river but it was fun and definitely great for the whole day.
The rooms are large and spacious, the staff was super friendly. The bathroom in the room is small like almost have to be on the toilet to shut the door. For some reason the bar at the pool wasn't open even though it's a weekend in July. This location doesn't have free breakfast which was a bummer, and if you go to the water park in the afternoon they might be out of towels also the water park did not have enough tubes for the lazy river but it was fun and definitely great for the whole day.
8
Adam
22 sept. 2025
·
A séjourné 2 nuits
We loved it! It is under a ton of construction. The pools and lazy river were our favorite. The fitness center and spa were really nice as well! Across the street is a Mexican restaurant called Aunt Chilada’s and we highly recommend it:)
We loved it! It is under a ton of construction. The pools and lazy river were our favorite. The fitness center and spa were really nice as well! Across the street is a Mexican restaurant called Aunt Chilada’s and we highly recommend it:)
8
Cynthia
15 oct. 2025
·
A séjourné 1 nuit
parking and signage was non existent- it was very hard to find pools, front desk, etc.
parking and signage was non existent- it was very hard to find pools, front desk, etc.
2
MELISSA
11 août 2025
·
A séjourné 1 nuit
The water park was the only part of our stay that we actually enjoyed, however, they allow day passes for the water park so there is absolutely no parking for paying hotel guests. There were no chairs available and the park itself was over crowded. The hotel seems to be under construction (which is very much needed) but because of this, they have blocked off certain areas of the parking lot, limiting even more parking spaces for staying guests. The hotel pool was extremely unsafe. It needs to be completely resurfaced. It’s rough and you get scratches and cuts along the edges and bottom of the pool. The stairs leading down to the pool are unstable, loose and broken. The bar area is not in service so kids and adults were jumping in and out of that area and jumping off the gazebo. The room was absolutely disgusting and seemed to be cleaned with zero effort. There were left over underwear from previous guests in the corner near the bed, the carpets were filthy and stained. The couch smelled of pee, we’re stained and dirty and just plain gross. The bath tub didn’t drain properly and when showering, we were standing in about 8 inches in water. I was only offered Hilton points since I purchased my reservation through orbits but that was all they could do. I would not recommend this hotel to anyone, as a frequent Hilton visitor, this has to be the worse one I’ve ever stayed in.
The water park was the only part of our stay that we actually enjoyed, however, they allow day passes for the water park so there is absolutely no parking for paying hotel guests. There were no chairs available and the park itself was over crowded. The hotel seems to be under construction (which is very much needed) but because of this, they have blocked off certain areas of the parking lot, limiting even more parking spaces for staying guests. The hotel pool was extremely unsafe. It needs to be completely resurfaced. It’s rough and you get scratches and cuts along the edges and bottom of the pool. The stairs leading down to the pool are unstable, loose and broken. The bar area is not in service so kids and adults were jumping in and out of that area and jumping off the gazebo. The room was absolutely disgusting and seemed to be cleaned with zero effort. There were left over underwear from previous guests in the corner near the bed, the carpets were filthy and stained. The couch smelled of pee, we’re stained and dirty and just plain gross. The bath tub didn’t drain properly and when showering, we were standing in about 8 inches in water. I was only offered Hilton points since I purchased my reservation through orbits but that was all they could do. I would not recommend this hotel to anyone, as a frequent Hilton visitor, this has to be the worse one I’ve ever stayed in.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreuses critiques font état de moquettes tachées, de canapés usés, d'odeurs de moisi, de poussière et de parasites occasionnels dans les chambres et les parties communes, en particulier pendant la construction. Certains clients ont trouvé les lieux propres, mais la constance générale fait défaut.
Avis de voyageur à ce sujet
4
Benjamin
25 août 2025
·
A séjourné 2 nuits
We were surprised to see that there was so much construction and that the rooms we're home falling apart. The carpets were stained. There was a odor of mold and smoke. These showers were rusty, furniture was broken. We had stayed in this resort a few years prior and it was nothing in comparison to what it is now, really sad. The shining star was the staff they were friendly. I'm sorry to say we will not be returning.
We were surprised to see that there was so much construction and that the rooms we're home falling apart. The carpets were stained. There was a odor of mold and smoke. These showers were rusty, furniture was broken. We had stayed in this resort a few years prior and it was nothing in comparison to what it is now, really sad. The shining star was the staff they were friendly. I'm sorry to say we will not be returning.
6
Benjamin
4 sept. 2025
·
A séjourné 3 nuits
The rooms are dirty and outdated. I am sure the water park is nice but I didn’t have time to check since it was for work. But the carpet is gross and everything is very old and smells that way.
The rooms are dirty and outdated. I am sure the water park is nice but I didn’t have time to check since it was for work. But the carpet is gross and everything is very old and smells that way.
2
Brennen
29 nov. 2025
·
A séjourné 3 nuits
Rooms were very dirty
Rooms were very dirty
2
Samuel
23 oct. 2025
·
A séjourné 3 nuits
Stained floors and couch. Crumbs all over the floor. Soap dispenser empty. Requests refill but never got one. Both hot tubs closed. Swim up bar was never open.
Stained floors and couch. Crumbs all over the floor. Soap dispenser empty. Requests refill but never got one. Both hot tubs closed. Swim up bar was never open.
4
Jessica
4 oct. 2025
·
A séjourné 1 nuit
Cockroaches in the room, rust in the bathroom shower, shower faucet drips, carpet in the bedroom was circa 1970, dirty and rundown. Staff was very sweet and friendly. Pools were nice, slide was decent, lazy river was wonderful once you located the tubes hidden on the side of a building and mini golf was cute. Pool area does offer a locker but you have to provide your own lock… not sure who brings a lock on vacation?! Construction everywhere and limited parking. For almost $300 a night, it’s not worth it but it definitely has potential if they give it a good paint refresher, new carpeting in the rooms and a deep cleaning everywhere.
Cockroaches in the room, rust in the bathroom shower, shower faucet drips, carpet in the bedroom was circa 1970, dirty and rundown. Staff was very sweet and friendly. Pools were nice, slide was decent, lazy river was wonderful once you located the tubes hidden on the side of a building and mini golf was cute. Pool area does offer a locker but you have to provide your own lock… not sure who brings a lock on vacation?! Construction everywhere and limited parking. For almost $300 a night, it’s not worth it but it definitely has potential if they give it a good paint refresher, new carpeting in the rooms and a deep cleaning everywhere.
4
William
21 nov. 2025
·
A séjourné 2 nuits
The hotel pictures are quite deceiving or very outdated. A vast majority of the hotel is under renovation so a lot of dust/dirt abound and other buildings closed. No way should this be considered a resort by any means. The rooms were quite outdated - visibly stained couch cushions, questionably dirty carpet, dirty elevator, hinges to door barely screwed in, recessed ceiling light in bathroom that occasionally would leak water (yes from the ceiling light), a bathroom door that would not lock (had maintenance fix), room keypad took a few swipes to get door to open, if you have the do no disturb sign when housekeeping comes around they won't come back unless called for, and veneer peeling from inside cabinet to fridge.
The hotel pictures are quite deceiving or very outdated. A vast majority of the hotel is under renovation so a lot of dust/dirt abound and other buildings closed. No way should this be considered a resort by any means. The rooms were quite outdated - visibly stained couch cushions, questionably dirty carpet, dirty elevator, hinges to door barely screwed in, recessed ceiling light in bathroom that occasionally would leak water (yes from the ceiling light), a bathroom door that would not lock (had maintenance fix), room keypad took a few swipes to get door to open, if you have the do no disturb sign when housekeeping comes around they won't come back unless called for, and veneer peeling from inside cabinet to fridge.
2
Lucy
12 août 2025
·
A séjourné 3 nuits
We found bed bugs they moved us to another location but still feel uneasy so we left. They are under construction so hopefully when they finish it would be better.
We found bed bugs they moved us to another location but still feel uneasy so we left. They are under construction so hopefully when they finish it would be better.
2
Wendy
2 sept. 2025
·
A séjourné 2 nuits
Carpet was disgusting. The fronts of the cabinets visible spills and dirt. The corners of the bathroom were filthy. The balcony looked like it's never been cleaned. Very unhappy
Carpet was disgusting. The fronts of the cabinets visible spills and dirt. The corners of the bathroom were filthy. The balcony looked like it's never been cleaned. Very unhappy
2
Anna
18 août 2025
·
A séjourné 4 nuits
This property is under construction and has limited facilities available. There is no resort, but a “waterpark” that is open to the public and not attached to the property. The carpet in the room is filthy, the couch was disgusting, and the room smelled of mold. Super disappointing for a Hilton.
This property is under construction and has limited facilities available. There is no resort, but a “waterpark” that is open to the public and not attached to the property. The carpet in the room is filthy, the couch was disgusting, and the room smelled of mold. Super disappointing for a Hilton.
4
Ethan
13 juil. 2025
·
A séjourné 2 nuits
We really enjoyed the water park. The hotel room was absolutely disgusting! The carpet was so bad that we had to wear shoes inside the whole time! It literally looked like a murder scene happened in our room. I took pictures and videos of the room because we were so grossed out. Everyone we met at the water park had the same complaint. Save your money and go somewhere else!!
We really enjoyed the water park. The hotel room was absolutely disgusting! The carpet was so bad that we had to wear shoes inside the whole time! It literally looked like a murder scene happened in our room. I took pictures and videos of the room because we were so grossed out. Everyone we met at the water park had the same complaint. Save your money and go somewhere else!!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les suites sont spacieuses et offrent des agencements pratiques et certains balcons, mais le décor est vieillissant et les salles de bains peuvent être petites. Les clients signalent des difficultés avec la climatisation par temps chaud, des fluctuations de l'eau chaude, du bruit de construction et des problèmes occasionnels avec la télévision ou le Wi-Fi.
Avis de voyageur à ce sujet
8
Holly
4 juil. 2025
·
A séjourné 2 nuits
This hotel was perfect for what we wanted. A nice big room with sitting area and a small balcony to sit on for morning coffee. The bed and pillows were very comfortable. While everything was clean, the carpet had stains in both the sitting and bed rooms. Our room faced the inner courtyard with the pool. There are many upkeep issues at the pool. I assume they will renovate this area after the big renovation they are doing on the south side of the resort. The attached water park is small, but probably perfect for families with kids. Not really a relaxing place for adults. The lazy river is overcrowded and not relaxing. The hotel pool is overrun with kids in the evening because the water park is only open until 6pm. It wasn’t too noisy in our room, but we could hear what was happening in the pool area. The hotel location is very good. Besides a view, it is very near a number of good restaurants and the Heard Museum. We were not charged the additional “resort” fee which I think was a wise choice by the administration because it doesn’t really feel like a resort at the moment.
This hotel was perfect for what we wanted. A nice big room with sitting area and a small balcony to sit on for morning coffee. The bed and pillows were very comfortable. While everything was clean, the carpet had stains in both the sitting and bed rooms. Our room faced the inner courtyard with the pool. There are many upkeep issues at the pool. I assume they will renovate this area after the big renovation they are doing on the south side of the resort. The attached water park is small, but probably perfect for families with kids. Not really a relaxing place for adults. The lazy river is overcrowded and not relaxing. The hotel pool is overrun with kids in the evening because the water park is only open until 6pm. It wasn’t too noisy in our room, but we could hear what was happening in the pool area. The hotel location is very good. Besides a view, it is very near a number of good restaurants and the Heard Museum. We were not charged the additional “resort” fee which I think was a wise choice by the administration because it doesn’t really feel like a resort at the moment.
4
Sarah
11 août 2025
·
A séjourné 1 nuit
People come here because of the Waterpark. Check in is at 4 and the slide closes at 5. Despite what the website says the park closes at 7. The park opens at 9 but the slide and bar dont open until 11. Breakfast was $75 for 2 people at the restaurant. The couch and carpet had a lot of stains. They don't have fitted sheets so you end up touching the mattress cover. My sheets had stains. No matter what you set the ac at the thermostat says it's between 71-73 in the room whether it feels hot or cold it's 71-73. No outside food or drinks at the Waterpark regardless if the onsite bar/restaurant is open or not. The lazy river gets very very dirty by the end of the day. The adults only pool is in full sun most of the day
People come here because of the Waterpark. Check in is at 4 and the slide closes at 5. Despite what the website says the park closes at 7. The park opens at 9 but the slide and bar dont open until 11. Breakfast was $75 for 2 people at the restaurant. The couch and carpet had a lot of stains. They don't have fitted sheets so you end up touching the mattress cover. My sheets had stains. No matter what you set the ac at the thermostat says it's between 71-73 in the room whether it feels hot or cold it's 71-73. No outside food or drinks at the Waterpark regardless if the onsite bar/restaurant is open or not. The lazy river gets very very dirty by the end of the day. The adults only pool is in full sun most of the day
6
michael
16 févr. 2025
·
A séjourné 4 nuits
The outdoor amenities are outstanding. Lots of flower beds and very pleasing to the eye the SW look and water park area. The hotel itself really needs a major update. 1. Carpet in the room is old and worn. 2. Bathroom is nothing special, bathtub with a shower curtain and old toilet that’s low to the ground. 3. Common elevator looked more like a freight elevator the way the walls were scuffed up. 4. Bed - kinda hard and some lumps. 5. On site restaurant will require you to walk 1/4 as it sits by the pool area. Rainy days could pose a challenge. 6. Northpoint facility has huge spider webs in the ceiling as you come in, can’t believe no one hasn’t seen that. 7. No limited access to hotel rooms, anyone can walk in off the street and go straight to a room, so not very secure. This place has the potential to be an amazing facility but a 2nd dining option and indoor connectivity should be added.
The outdoor amenities are outstanding. Lots of flower beds and very pleasing to the eye the SW look and water park area. The hotel itself really needs a major update. 1. Carpet in the room is old and worn. 2. Bathroom is nothing special, bathtub with a shower curtain and old toilet that’s low to the ground. 3. Common elevator looked more like a freight elevator the way the walls were scuffed up. 4. Bed - kinda hard and some lumps. 5. On site restaurant will require you to walk 1/4 as it sits by the pool area. Rainy days could pose a challenge. 6. Northpoint facility has huge spider webs in the ceiling as you come in, can’t believe no one hasn’t seen that. 7. No limited access to hotel rooms, anyone can walk in off the street and go straight to a room, so not very secure. This place has the potential to be an amazing facility but a 2nd dining option and indoor connectivity should be added.
4
Lindsey
26 juil. 2025
·
A séjourné 5 nuits
We stayed in an Agave King Suite in the north building. The Good: This property is convenient to Phoenix, Sky Harbor Airport & Scottsdale. The nachos at the on-site restaurant were good. Service was hit and miss. The lazy river is fun and probably the only thing keeping this property afloat, no pun intended. The closet lights up inside. I enjoyed sitting on the balcony with a glass of wine. I slept well on the bed. The fridge, while small, was quite deep and held a surprising amount. There was plenty of hot water. The Bad: This property is extremely run down. I didn't want to believe the reviews, but it's true. I thought by booking an "Agave" suite we would avoid that, but no. The rooms are tiny and dark. The way the pictures are taken is deceiving. No microwave or bar sink. The toilet/shower area was extremely small. Large people would struggle. The property has really been let go. Stairs had huge chipped tiles...lawsuit waiting to happen. Floor tiles all over property had sticky spills & stains. There was garbage. The planters are not cared for. They empty or had dead/dying plants. Those that survived were overgrown and unkempt. It was sad. The main fountain at the entrance was dry. Part of the pool was taped off and dry. Internet went out. Directions to makeshift lobby were non-existent. They won't let you use a baggage cart. Old signage to "amenities" that no longer exist. Walk by the huge, stinky dumpster to access the water park. Smell pot smoke the entire stay.
We stayed in an Agave King Suite in the north building. The Good: This property is convenient to Phoenix, Sky Harbor Airport & Scottsdale. The nachos at the on-site restaurant were good. Service was hit and miss. The lazy river is fun and probably the only thing keeping this property afloat, no pun intended. The closet lights up inside. I enjoyed sitting on the balcony with a glass of wine. I slept well on the bed. The fridge, while small, was quite deep and held a surprising amount. There was plenty of hot water. The Bad: This property is extremely run down. I didn't want to believe the reviews, but it's true. I thought by booking an "Agave" suite we would avoid that, but no. The rooms are tiny and dark. The way the pictures are taken is deceiving. No microwave or bar sink. The toilet/shower area was extremely small. Large people would struggle. The property has really been let go. Stairs had huge chipped tiles...lawsuit waiting to happen. Floor tiles all over property had sticky spills & stains. There was garbage. The planters are not cared for. They empty or had dead/dying plants. Those that survived were overgrown and unkempt. It was sad. The main fountain at the entrance was dry. Part of the pool was taped off and dry. Internet went out. Directions to makeshift lobby were non-existent. They won't let you use a baggage cart. Old signage to "amenities" that no longer exist. Walk by the huge, stinky dumpster to access the water park. Smell pot smoke the entire stay.
4
Esprit
16 juil. 2025
·
A séjourné 2 nuits
We stayed on the second floor and had a lot of luggage, but unfortunately, the elevator was out of service. To make matters worse, the luggage caddy was chained and padlocked to a fence, so we couldn’t use it. One of the two phones in the room didn’t work, and our room overlooked a parking lot that was under construction, which also meant that available parking was minimal. The carpet in our room was visibly dirty, which was disappointing. The waterpark slide was closed when we arrived, though it did open the following day. Still, there was a noticeable lack of staff and security presence. In the lazy river, we saw a couple feeding their completely nude infant, no diaper or swim diaper, while kids were jumping off the bridge into the lazy river. It felt chaotic and unsafe. The pool had a swim-up bar, but there was no staff attending it. Later, the bathroom sink handle detached in my hand. We were also woken up early by loud drilling as maintenance worked on what seemed to be cable or internet installation. Speaking of internet, the Wi-Fi was extremely slow, and I had to use my personal hotspot. On a positive note, the staff we did encounter were friendly. One gentleman from Boston stood out, he unlocked the luggage caddy for us and helped load our belongings into the car. He was the highlight of our stay, and I appreciated his help more than I can say. Unfortunately, that kindness wasn’t enough to offset the overall experience. I won’t be returning.
We stayed on the second floor and had a lot of luggage, but unfortunately, the elevator was out of service. To make matters worse, the luggage caddy was chained and padlocked to a fence, so we couldn’t use it. One of the two phones in the room didn’t work, and our room overlooked a parking lot that was under construction, which also meant that available parking was minimal. The carpet in our room was visibly dirty, which was disappointing. The waterpark slide was closed when we arrived, though it did open the following day. Still, there was a noticeable lack of staff and security presence. In the lazy river, we saw a couple feeding their completely nude infant, no diaper or swim diaper, while kids were jumping off the bridge into the lazy river. It felt chaotic and unsafe. The pool had a swim-up bar, but there was no staff attending it. Later, the bathroom sink handle detached in my hand. We were also woken up early by loud drilling as maintenance worked on what seemed to be cable or internet installation. Speaking of internet, the Wi-Fi was extremely slow, and I had to use my personal hotspot. On a positive note, the staff we did encounter were friendly. One gentleman from Boston stood out, he unlocked the luggage caddy for us and helped load our belongings into the car. He was the highlight of our stay, and I appreciated his help more than I can say. Unfortunately, that kindness wasn’t enough to offset the overall experience. I won’t be returning.
8
Spring
21 sept. 2025
·
A séjourné 1 nuit
Spacious rooms and there’s always plenty to do!
Spacious rooms and there’s always plenty to do!
6
Rebeca
12 août 2025
·
A séjourné 4 nuits
During our stay, there was ongoing renovation work in the South Point rooms, which was not communicated at the time of booking. The amenities closed earlier than expected, with no operational hotel bar—only a stand with a cooler for beverages. Additionally, the pool bars and stands closed well before the pool itself, and the air conditioning unit struggled to maintain a comfortable temperature. Despite running continuously throughout our four-night stay, the AC never reached the desired auto temperature setting. The mini fridge was unable to keep items cold, requiring us to request a second unit, which performed slightly better. These issues were reported, but there appeared to be a lack of urgency in addressing them. Although the AC unit was inspected, no resolution was provided. Considering the outdoor temperatures in Phoenix ranged from 110 to 118 degrees Fahrenheit during our visit, this was quite disappointing. Furthermore, the bathtub faucet seemed to have a faulty mixing valve, resulting in a constant cycle between extremely hot and cold water. Once hot water was turned on, it did not regulate properly, and the temperature had to be manually adjusted to cold to achieve a reasonable temperature.
During our stay, there was ongoing renovation work in the South Point rooms, which was not communicated at the time of booking. The amenities closed earlier than expected, with no operational hotel bar—only a stand with a cooler for beverages. Additionally, the pool bars and stands closed well before the pool itself, and the air conditioning unit struggled to maintain a comfortable temperature. Despite running continuously throughout our four-night stay, the AC never reached the desired auto temperature setting. The mini fridge was unable to keep items cold, requiring us to request a second unit, which performed slightly better. These issues were reported, but there appeared to be a lack of urgency in addressing them. Although the AC unit was inspected, no resolution was provided. Considering the outdoor temperatures in Phoenix ranged from 110 to 118 degrees Fahrenheit during our visit, this was quite disappointing. Furthermore, the bathtub faucet seemed to have a faulty mixing valve, resulting in a constant cycle between extremely hot and cold water. Once hot water was turned on, it did not regulate properly, and the temperature had to be manually adjusted to cold to achieve a reasonable temperature.
6
Lynne
3 mars 2025
·
A séjourné 1 nuit
We stayed in the Agave sweet area. It was extremely loud at night due to the parking lot and cars revving their engines all night long. Our TV also did not work in our room.
We stayed in the Agave sweet area. It was extremely loud at night due to the parking lot and cars revving their engines all night long. Our TV also did not work in our room.
8
Thomas
21 août 2025
·
A séjourné 2 nuits
Hotel is being renovated. Construction noise starting at 6am. Some lights did not work and there was rust in the bathtub. However, overall it was an enjoyable stay.
Hotel is being renovated. Construction noise starting at 6am. Some lights did not work and there was rust in the bathtub. However, overall it was an enjoyable stay.
6
Jessica
9 nov. 2025
·
A séjourné 3 nuits
Room was ok, bathroom (shower and toilet area) extremely small. No water in our room for almost 8 hours. Which was very disappointing since we were in the pool and bed to shower to go on with the day. Water park area was great.
Room was ok, bathroom (shower and toilet area) extremely small. No water in our room for almost 8 hours. Which was very disappointing since we were in the pool and bed to shower to go on with the day. Water park area was great.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est souvent aimable et serviable, avec un enregistrement rapide et des navettes utiles, mais de nombreux témoignages font état d'un suivi lent, de lacunes en matière de ménage et d'occasions de rudesse ou de mauvaise communication concernant l'impact des travaux.
Avis de voyageur à ce sujet
10
Stephanie
26 juil. 2025
·
A séjourné 2 nuits
Staff were very friendly. There was some construction going on however it never messed with our stay. The river ranch was fun and the main pool stays open later. I would say the food items at ranch were pricey and no food is allowed. Overall a great resort.
Staff were very friendly. There was some construction going on however it never messed with our stay. The river ranch was fun and the main pool stays open later. I would say the food items at ranch were pricey and no food is allowed. Overall a great resort.
4
Todd
30 août 2025
·
A séjourné 1 nuit
While areas are under construction staff could make up the inconveniences with a proper attitude. Facilities are old and dirty
While areas are under construction staff could make up the inconveniences with a proper attitude. Facilities are old and dirty
8
Melissa
11 août 2025
·
A séjourné 5 nuits
The staff were excellent. Especially Xavier and Hassam. Very helpful. Parking was okay but i checked in late and because the property is so large its a long long walk through a maze to get to the room. There was no luggage cart available to help me with my stuff. I found one later with a bike lock on it. So i brought 4 peoples stuff to the room myself it was 115 degrees and not fun. Breakfast not included and the restaurants are expensive. No microwave in the room. I went to the grocery store and made food. Non alcoholic Drinks were 12 bucks at the pool and you werent allowed to bring in your own. I ordered some smoothies for me and the kids and the guy in front of me got an extra cup with the extra amount in the blender. I got mine and watched the bartender pour my extra stuff in some other ladies cup on the other side of the bar. 4 smoothies was 48 plus credit card fees in USD and exchange into Cdn was almost 75 bucks. Paying cash wouldve been less. Overall nice stay and mostly awesome staff but expensive and too big of a property for me. The fire alarms also went off twice for no reason. Being on the 4th floor with 3 kids was anxiety inducing. Sofabed was not comfortable and the AC didnt cool down the living room. So i bought a fan
The staff were excellent. Especially Xavier and Hassam. Very helpful. Parking was okay but i checked in late and because the property is so large its a long long walk through a maze to get to the room. There was no luggage cart available to help me with my stuff. I found one later with a bike lock on it. So i brought 4 peoples stuff to the room myself it was 115 degrees and not fun. Breakfast not included and the restaurants are expensive. No microwave in the room. I went to the grocery store and made food. Non alcoholic Drinks were 12 bucks at the pool and you werent allowed to bring in your own. I ordered some smoothies for me and the kids and the guy in front of me got an extra cup with the extra amount in the blender. I got mine and watched the bartender pour my extra stuff in some other ladies cup on the other side of the bar. 4 smoothies was 48 plus credit card fees in USD and exchange into Cdn was almost 75 bucks. Paying cash wouldve been less. Overall nice stay and mostly awesome staff but expensive and too big of a property for me. The fire alarms also went off twice for no reason. Being on the 4th floor with 3 kids was anxiety inducing. Sofabed was not comfortable and the AC didnt cool down the living room. So i bought a fan
10
Kiesha
24 août 2025
·
A séjourné 4 nuits
Great stay, staff super friendly and helpful.
Great stay, staff super friendly and helpful.
6
Trish
20 août 2025
·
A séjourné 2 nuits
Had to wear my shoes in my room due to filthy stained carpets. I reported it and sent pictures but heard nothing back. When I come again in Nov I would like to stay in one of the newly renovated rooms at a discount price!
Had to wear my shoes in my room due to filthy stained carpets. I reported it and sent pictures but heard nothing back. When I come again in Nov I would like to stay in one of the newly renovated rooms at a discount price!
10
Angel
4 oct. 2025
·
A séjourné 1 nuit
Clean room, friendly staff!
Clean room, friendly staff!
8
Candice
25 août 2025
·
A séjourné 1 nuit
Got 2 rooms for the weekend with kids. Rooms were clean enough. Could tell they needed updated, but didn't interfere with quality of our stay. I really liked the layout of the suite with the bathroom being in the middle between the living room and bedroom. We had stayed somewhere else where the only bathroom in the suite was in the bedroom so anyone staying in the living room had to keep coming into the bedroom. I was not aware the hotel was under renovation when I booked the stay. It looks as tho the renovation will be great and is much needed. It did cause limited parking and did not have the full Starbucks like shown in the photos as that is in a different lobby than the one in use. Overall, we didn't really have any complaints about the spaces we used or the service. We got extra towels quickly when needed.
Got 2 rooms for the weekend with kids. Rooms were clean enough. Could tell they needed updated, but didn't interfere with quality of our stay. I really liked the layout of the suite with the bathroom being in the middle between the living room and bedroom. We had stayed somewhere else where the only bathroom in the suite was in the bedroom so anyone staying in the living room had to keep coming into the bedroom. I was not aware the hotel was under renovation when I booked the stay. It looks as tho the renovation will be great and is much needed. It did cause limited parking and did not have the full Starbucks like shown in the photos as that is in a different lobby than the one in use. Overall, we didn't really have any complaints about the spaces we used or the service. We got extra towels quickly when needed.
4
francisco
31 juil. 2025
·
A séjourné 2 nuits
The lady at the front desk was rude. Almost seemed annoyed when we checked in.
The lady at the front desk was rude. Almost seemed annoyed when we checked in.
10
Robin
2 sept. 2025
·
A séjourné 3 nuits
I would stay at this resort anytime without question. The staff is beyond amazing, the property is so clean, it's conveniently located, and I can't say anything negative about this property! Don't hesitate to stay here because you won't regret your decision, I promise. The Bellmen were probably our favorite people on the property, including Dick and Xavier, who made the entire trip so amazing for us!!! I will be back for sure!!! Can't wait to see the new renovations, too!
I would stay at this resort anytime without question. The staff is beyond amazing, the property is so clean, it's conveniently located, and I can't say anything negative about this property! Don't hesitate to stay here because you won't regret your decision, I promise. The Bellmen were probably our favorite people on the property, including Dick and Xavier, who made the entire trip so amazing for us!!! I will be back for sure!!! Can't wait to see the new renovations, too!
10
Shawna
9 août 2025
·
A séjourné 3 nuits
The staff was friendly and helpful! When we called for a ride they were prompt. Had a wonderful family trip!!
The staff was friendly and helpful! When we called for a ride they were prompt. Had a wonderful family trip!!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Pratique pour les attractions de Phoenix et proche des restaurants ; beaucoup utilisent le covoiturage ou les navettes de l'hôtel. La grande propriété peut être déroutante, et la construction réduit le stationnement ; certaines zones ne sont pas très accessibles à pied.
Avis de voyageur à ce sujet
8
Holly
4 juil. 2025
·
A séjourné 2 nuits
This hotel was perfect for what we wanted. A nice big room with sitting area and a small balcony to sit on for morning coffee. The bed and pillows were very comfortable. While everything was clean, the carpet had stains in both the sitting and bed rooms. Our room faced the inner courtyard with the pool. There are many upkeep issues at the pool. I assume they will renovate this area after the big renovation they are doing on the south side of the resort. The attached water park is small, but probably perfect for families with kids. Not really a relaxing place for adults. The lazy river is overcrowded and not relaxing. The hotel pool is overrun with kids in the evening because the water park is only open until 6pm. It wasn’t too noisy in our room, but we could hear what was happening in the pool area. The hotel location is very good. Besides a view, it is very near a number of good restaurants and the Heard Museum. We were not charged the additional “resort” fee which I think was a wise choice by the administration because it doesn’t really feel like a resort at the moment.
This hotel was perfect for what we wanted. A nice big room with sitting area and a small balcony to sit on for morning coffee. The bed and pillows were very comfortable. While everything was clean, the carpet had stains in both the sitting and bed rooms. Our room faced the inner courtyard with the pool. There are many upkeep issues at the pool. I assume they will renovate this area after the big renovation they are doing on the south side of the resort. The attached water park is small, but probably perfect for families with kids. Not really a relaxing place for adults. The lazy river is overcrowded and not relaxing. The hotel pool is overrun with kids in the evening because the water park is only open until 6pm. It wasn’t too noisy in our room, but we could hear what was happening in the pool area. The hotel location is very good. Besides a view, it is very near a number of good restaurants and the Heard Museum. We were not charged the additional “resort” fee which I think was a wise choice by the administration because it doesn’t really feel like a resort at the moment.
10
kimberly
25 avr. 2025
·
A séjourné 3 nuits
Had a fantastic stay! Lazy river was great. Staff were really nice. There’s a sports bar across the street with good food and karaoke on Thursday nights. Less than 10 minute walk is a little bistro that serves amazing coffee and breakfast/lunch options. The resort also offers dining options they will shuttle you to. We did not have a car and it was easy to navigate where we wanted to go by uber or Lyft.
Had a fantastic stay! Lazy river was great. Staff were really nice. There’s a sports bar across the street with good food and karaoke on Thursday nights. Less than 10 minute walk is a little bistro that serves amazing coffee and breakfast/lunch options. The resort also offers dining options they will shuttle you to. We did not have a car and it was easy to navigate where we wanted to go by uber or Lyft.
10
Thomas
15 avr. 2025
·
A séjourné 5 nuits
Very nice accommodations and a very convenient location
Very nice accommodations and a very convenient location
10
Frank
11 mars 2025
·
A séjourné 1 nuit
Helpful staff and good location.
Helpful staff and good location.
6
monica
2 sept. 2025
·
A séjourné 4 nuits
had a 2 queen suite for 4 nights in august '25. pros: nice size room w/separate living area and a little balcony w/2 chairs & a small table...fridge...didn't see a microwave, but when i asked where it was located, they offered to have one sent to my room - LOVE...room was clean, and i always saw someone cleaning...beds were comfy...felt safe...on our last nite we stumbled on a neat little dispensary down the street called Sunday Goods. cons: not a walkable area...lots of construction going on...the spa/gym was not in the same facility, not really walkable either...the "resort" area with the waterpark had lots of construction going on, not really walkable, but also could not find a parking space w/in reason, so never got to go...the one pool at the hotel was decent size, w/a swim-up bar, unfortunately the bar was not up & running, it looks like it should be condemned...there's an ice machine on each floor, unfortunately the one on my floor (3rd) was out of order...one of the two elevators was out of order for the first two days. i would not return (on my dime).
had a 2 queen suite for 4 nights in august '25. pros: nice size room w/separate living area and a little balcony w/2 chairs & a small table...fridge...didn't see a microwave, but when i asked where it was located, they offered to have one sent to my room - LOVE...room was clean, and i always saw someone cleaning...beds were comfy...felt safe...on our last nite we stumbled on a neat little dispensary down the street called Sunday Goods. cons: not a walkable area...lots of construction going on...the spa/gym was not in the same facility, not really walkable either...the "resort" area with the waterpark had lots of construction going on, not really walkable, but also could not find a parking space w/in reason, so never got to go...the one pool at the hotel was decent size, w/a swim-up bar, unfortunately the bar was not up & running, it looks like it should be condemned...there's an ice machine on each floor, unfortunately the one on my floor (3rd) was out of order...one of the two elevators was out of order for the first two days. i would not return (on my dime).
10
Doss
31 juil. 2025
·
A séjourné 2 nuits
Location
Location
10
tiffany
22 févr. 2025
·
A séjourné 2 nuits
river water park is amazing rooms are spacious grounds are clean and great mexican restaurant walking distance
river water park is amazing rooms are spacious grounds are clean and great mexican restaurant walking distance
10
Rosa Maria Torres
1 juil. 2025
·
A séjourné 2 nuits
Great experience and location
Great experience and location
8
Adam
22 sept. 2025
·
A séjourné 2 nuits
We loved it! It is under a ton of construction. The pools and lazy river were our favorite. The fitness center and spa were really nice as well! Across the street is a Mexican restaurant called Aunt Chilada’s and we highly recommend it:)
We loved it! It is under a ton of construction. The pools and lazy river were our favorite. The fitness center and spa were really nice as well! Across the street is a Mexican restaurant called Aunt Chilada’s and we highly recommend it:)
8
Cynthia
15 oct. 2025
·
A séjourné 1 nuit
parking and signage was non existent- it was very hard to find pools, front desk, etc.
parking and signage was non existent- it was very hard to find pools, front desk, etc.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les choix sur place sont limités pendant les rénovations, généralement un seul restaurant principal plus des options ponctuelles ; la qualité est mitigée et les prix sont élevés. Le service en chambre est souvent indisponible, les aliments extérieurs sont restreints au parc aquatique et plusieurs bars ferment tôt.
Avis de voyageur à ce sujet
10
Stephanie
26 juil. 2025
·
A séjourné 2 nuits
Staff were very friendly. There was some construction going on however it never messed with our stay. The river ranch was fun and the main pool stays open later. I would say the food items at ranch were pricey and no food is allowed. Overall a great resort.
Staff were very friendly. There was some construction going on however it never messed with our stay. The river ranch was fun and the main pool stays open later. I would say the food items at ranch were pricey and no food is allowed. Overall a great resort.
10
Melvin
15 juin 2025
·
A séjourné 3 nuits
Big room, lots of pool, lazy river, great restaurants. Staff are friendly. Breakfast is at Hole in the wall which have great food. Bar at the pools have awesome smoothies. Kids enjoyed swimming throughout our stay.
Big room, lots of pool, lazy river, great restaurants. Staff are friendly. Breakfast is at Hole in the wall which have great food. Bar at the pools have awesome smoothies. Kids enjoyed swimming throughout our stay.
4
Steve
29 juil. 2025
·
A séjourné 3 nuits
The pools were the best the lazy river was a little too warm. The main pools were perfect. The main lobby was under construction. There was a lot of construction going on. I wish we would’ve known there is no restaurants at the hotel no room service. The service was very friendly.
The pools were the best the lazy river was a little too warm. The main pools were perfect. The main lobby was under construction. There was a lot of construction going on. I wish we would’ve known there is no restaurants at the hotel no room service. The service was very friendly.
8
Sarah
17 juin 2025
·
A séjourné 2 nuits
Hole in the wall - only dining option outside pool has kitchen working out of mobile kitchen. Sits in middle of hotel construction. Meals and service extremely variable dependent on staff. Rest of property and service okay, but extent of construction inhibits atmosphere of property.
Hole in the wall - only dining option outside pool has kitchen working out of mobile kitchen. Sits in middle of hotel construction. Meals and service extremely variable dependent on staff. Rest of property and service okay, but extent of construction inhibits atmosphere of property.
6
Lety
29 mai 2025
·
A séjourné 2 nuits
The food was expensive and the quality was not worth the price. The website said food was included at $10 per guest and it was not charged that way. Every day for my family my room was charged more than $200 extra dollars for food service. It didn't taste gourmet even the name of the food was fancy. So no, the hole in the wall was a hoax.
The food was expensive and the quality was not worth the price. The website said food was included at $10 per guest and it was not charged that way. Every day for my family my room was charged more than $200 extra dollars for food service. It didn't taste gourmet even the name of the food was fancy. So no, the hole in the wall was a hoax.
6
Mary
18 janv. 2025
·
A séjourné 2 nuits
Many of the facilities seemed to be closed. We couldn’t find any food or drinks on site, except Starbucks
Many of the facilities seemed to be closed. We couldn’t find any food or drinks on site, except Starbucks
4
Eduardo
24 août 2025
·
A séjourné 2 nuits
Found the property run down; disappointed. Full of construction areas, exposed cables; blocked hallways; dust. To get to water park, you have to go around construction areas. The waterpark closes at 7 and the slide at 5!! Pool bar in the hotel is out of operation and worn down; hotel does not have a breakfast area. We were not made aware of the construction going on when booking. Did not meet our expectations at all and does not look like the pictures in the site.
Found the property run down; disappointed. Full of construction areas, exposed cables; blocked hallways; dust. To get to water park, you have to go around construction areas. The waterpark closes at 7 and the slide at 5!! Pool bar in the hotel is out of operation and worn down; hotel does not have a breakfast area. We were not made aware of the construction going on when booking. Did not meet our expectations at all and does not look like the pictures in the site.
6
Cassie
30 avr. 2025
·
A séjourné 5 nuits
We stayed at this property on 2017, which is why we decided to stay here again. However, a lot has changed and it was very disappointing. The front desk staff had informed us that many of the amenities and restaurants, pool bars, etc. were not open because it was non-peak season. But then after staying at the resort for a couple days, the staff casually be to disclose that “the property just tells guests that you’re around but they won’t extend hours of pool or open restaurants because of staffing issues “, so ultimately it does not have a true resort feel. You have one restaurant, one pool bar, pool closed at 4 and 6 pm on the weekends !!! And the overall property has not been kept up the greatest. The pool that is right beside the front desk, literally has an area that used to be a bar that has standing murky water. We said something to the front desk and they said “the drain doesn’t work”. I understand we live in a world of Uber eats, etc. but nowhere on the website or on Expedia does it disclose that amenities are not in service and there’s only one restaurant on-site. So while it is good to go to other restaurants and support local, ultimately the point of staying out of the resort is to be able to tap into all of the amenities, restaurants, bars, activities in one place.
We stayed at this property on 2017, which is why we decided to stay here again. However, a lot has changed and it was very disappointing. The front desk staff had informed us that many of the amenities and restaurants, pool bars, etc. were not open because it was non-peak season. But then after staying at the resort for a couple days, the staff casually be to disclose that “the property just tells guests that you’re around but they won’t extend hours of pool or open restaurants because of staffing issues “, so ultimately it does not have a true resort feel. You have one restaurant, one pool bar, pool closed at 4 and 6 pm on the weekends !!! And the overall property has not been kept up the greatest. The pool that is right beside the front desk, literally has an area that used to be a bar that has standing murky water. We said something to the front desk and they said “the drain doesn’t work”. I understand we live in a world of Uber eats, etc. but nowhere on the website or on Expedia does it disclose that amenities are not in service and there’s only one restaurant on-site. So while it is good to go to other restaurants and support local, ultimately the point of staying out of the resort is to be able to tap into all of the amenities, restaurants, bars, activities in one place.
2
Laura
28 août 2025
·
A séjourné 2 nuits
I would have liked to have known the hotel was under construction. The walk to the river run had to have been at least a quarter mile from our room. We went to the restaurant for an easy dinner our first night in after an 8 hour drive. The waitress told us there was a large group in front of us but didn’t offer any rolls or chops and salsa or anything. When I responded to automated text, no sort of apology was offered, this is the first bad review I have ever left for a hotel after staying in many all over the world. Very disappointing, to say the least.
I would have liked to have known the hotel was under construction. The walk to the river run had to have been at least a quarter mile from our room. We went to the restaurant for an easy dinner our first night in after an 8 hour drive. The waitress told us there was a large group in front of us but didn’t offer any rolls or chops and salsa or anything. When I responded to automated text, no sort of apology was offered, this is the first bad review I have ever left for a hotel after staying in many all over the world. Very disappointing, to say the least.
8
tareq
8 juil. 2025
·
A séjourné 6 nuits
Nice property. Only issue I had was the waterpark closing too early at 6pm. That made no sense to me
Nice property. Only issue I had was the waterpark closing too early at 6pm. That made no sense to me
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
6
Julie
11 nov. 2025
·
A séjourné 2 nuits
Juste ok
Juste ok
10
Lesley
11 août 2024
·
A séjourné 2 nuits
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.
6
Shannon
24 juil. 2024
·
A séjourné 3 nuits
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.
6
Angelica
22 juil. 2024
·
A séjourné 1 nuit
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.
8
Kim
13 juil. 2024
·
A séjourné 3 nuits
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Politiques de l’établissement
Arrivée
Départ
De 16:00 à 23:59
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Considering this hotel for your Phoenix trip?
Quel est le tarif habituel des chambres au Hilton Phoenix Resort at the Peak à Phoenix?
Au cours des 60 à 90 prochains jours, le tarif des chambres au Hilton Phoenix Resort at the Peak à Phoenix se situe généralement autour de 264 $US par nuit pour deux personnes, allant de 241 $US à 281 $US aux périodes de forte affluence.
Quel est le meilleur moment pour visiter le Hilton Phoenix Resort at the Peak afin d’éviter la foule?
Septembre est le mois le plus fréquenté au Hilton Phoenix Resort at the Peak à Phoenix, tandis qu’août est la période la plus calme pour le visiter. Si vous préférez moins de monde au bord des piscines et sur les terrains de golf, planifiez un voyage en août ou pendant la trêve estivale de juin et juillet.
Quelles attractions et quels types de clients se trouvent à proximité du Hilton Phoenix Resort at the Peak et à qui s'adresse-t-il?
Le Hilton Phoenix Resort at the Peak à Phoenix est situé près de la réserve naturelle de Phoenix Mountains Preserve, du centre commercial Biltmore Fashion Park et du parcours de golf Lookout Mountain Golf Club, ce qui le rend accessible pour les activités de plein air et les achats. L'hôtel s'adresse parfaitement aux familles et aux couples et met l'accent sur les offres familiales et de spa/détente.
Quel mois offre les tarifs les plus bas au Hilton Phoenix Resort at the Peak?
Août est le mois le moins cher pour séjourner au Hilton Phoenix Resort at the Peak à Phoenix, avec un prix moyen de 181 $US par nuit ; février est le mois le plus cher, avec un prix moyen de 361 $US par nuit.
Comment les prix du Hilton Phoenix Resort at the Peak se comparent-ils à ceux des autres hôtels de Phoenix à proximité?
Le Hilton Phoenix Resort at the Peak est moins cher que 5 des 17 hôtels comparables à proximité, avec une médiane typique de 247 $US par nuit contre environ 201 $US pour son ensemble d’établissements comparables à Phoenix.
Comment le prix par nuit à Hilton Phoenix Resort at the Peak, à Phoenix se situe-t-il par rapport aux dernières semaines ?
Le prix actuel de Hilton Phoenix Resort at the Peak, à Phoenix est de 225 $US par nuit pour 2 voyageurs, ce qui est élevé pour cet hôtel : environ 30 % de plus que sa moyenne de 170 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 149 $US et 273 $US.
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-14: 224.90160654263303USD
- 2026-09-15: 224.718048917984USD
- 2026-09-16: 225.26062081262205USD
- 2026-09-17: 225.04594486093137USD
- 2026-09-18: 199.18208910742186USD
- 2026-09-19: 244.90251940779112USD
- 2026-09-20: 167.38650258473206USD
- 2026-09-21: 222.0422954521942USD
- 2026-09-22: 226.3480716199188USD
- 2026-09-23: 227.07191173200988USD
- 2026-09-24: 226.3480716199188USD
- 2026-09-25: 246.3434722969818USD
- 2026-09-26: 246.3434722969818USD
- 2026-09-27: 199.1868616408844USD
- 2026-09-28: 226.3480716199188USD
- 2026-09-29: 230.3471552774963USD
- 2026-09-30: 234.3562242726135USD
- 2026-10-01: 254.1412988716583USD
- 2026-10-02: 275.2470972604523USD
- 2026-10-03: 265.8106715122681USD
- 2026-10-04: 269.8359248551788USD
- 2026-10-05: 270.06764808506773USD
- 2026-10-06: 267.1587449125976USD
- 2026-10-07: 270.06764808506773USD
- 2026-10-08: 270.06764808506773USD
- 2026-10-09: 279.33590806929016USD
- 2026-10-10: 279.33590806929016USD
- 2026-10-11: 270.06764808506773USD
- 2026-10-12: 270.06764808506773USD
- 2026-10-13: 270.06764808506773USD
- 2026-10-14: 270.06764808506773USD
- 2026-10-15: 267.1587449125976USD
- 2026-10-16: 279.33590806929016USD
- 2026-10-17: 278.33614155760193USD
- 2026-10-18: 270.06764808506773USD
- 2026-10-19: 270.06764808506773USD
- 2026-10-20: 270.06764808506773USD
- 2026-10-21: 270.06764808506773USD
- 2026-10-22: 270.06764808506773USD
- 2026-10-23: 279.33590806929016USD
- 2026-10-24: 275.33682441171266USD
- 2026-10-25: 270.06764808506773USD
- 2026-10-26: 270.06764808506773USD
- 2026-10-27: 270.06764808506773USD
- 2026-10-28: 270.06764808506773USD
- 2026-10-29: 270.06764808506773USD
- 2026-10-30: 275.33682441171266USD
- 2026-10-31: 279.33590806929016USD
- 2026-11-01: 279.33590806929016USD
- 2026-11-02: 279.33590806929016USD
- 2026-11-03: 279.33590806929016USD
- 2026-11-04: 279.33590806929016USD
- 2026-11-05: 279.33590806929016USD
- 2026-11-06: 279.33590806929016USD
- 2026-11-07: 279.33590806929016USD
- 2026-11-08: 275.33682441171266USD
- 2026-11-09: 275.33682441171266USD
- 2026-11-10: 279.33590806929016USD
- 2026-11-11: 279.33590806929016USD
- 2026-11-12: 279.2643200673523USD
- 2026-11-13: 264.807840717102USD
- 2026-11-14: 264.807840717102USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par CleanStay (Hilton).
- Pour les massages, les réservations doivent être effectuées en contactant ce complexe touristique avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est gratuit pour un maximum de 4 enfants âgés de 17 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation.
- Accès aux chambres possible à l'aide d'un appareil mobile.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Wi-Fi dans la chambre : 9.95 USD par nuit (le tarif peut varier)
- Wi-Fi dans les espaces communs : 9.95 USD par nuit (le tarif peut varier)
- Parking non couvert avec voiturier : 10.00 USD par nuit (entrées/sorties libres)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Sauna
Blanchisserie
Ascenseur
Personnel multilingue
Coffre-fort
Salles de réunion
Général
Sauna
Assistive Listening Devices Available
Braille or Raised Signage
Clôture autour de la piscine
Smoke-Free Property
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Activités
Équipements sportifs
Piscine pour enfants
Water Park Access (free)
Full-Service Spa
Health Club
Hiking/Biking (nearby)
Lazy River
Pool Cabanas (surcharge)
Pool Sun Loungers
Pool Umbrellas
Spa Services (on site)
Terrasse
Waterslide
Services
Ascenseur
Personnel multilingue
Coffre-fort
Salles de réunion
Blanchisserie
Salle de bal
Consigne à bagage
Formalités d'arrivée/Départ express
24-Hour Front Desk
ATM/Banking
Banquet Hall
Concierge Services
Conference Center
Conference Space
Laundry Facilities
Porter/Bellhop
Reception Hall
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
Parking
Parking (Self) (free)
Parking (Uncovered)
Parking (Valet) (surcharge)
Connexion Internet
WiFi (surcharge)