Hilton Phoenix Resort at the Peak
US$ 170
/noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 170
/noite
Média para setembro
Preços médios mensais
Em Hilton Phoenix Resort at the Peak, o preço por noite é, em média, US$ 129 no mês mais barato (julho) e US$ 286 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 186 |
| fevereiro | US$ 286 |
| março | US$ 282 |
| abril | US$ 211 |
| maio | US$ 188 |
| junho | US$ 147 |
| julho | US$ 129 |
| agosto | US$ 141 |
| setembro | US$ 170 |
| outubro | US$ 215 |
| novembro | US$ 201 |
| dezembro | US$ 164 |
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set. · US$ 170
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Mais caro: fevereiro (aprox. US$ 286)
Mais barato: julho (aprox. US$ 129)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 5 piscinas exteriores, um parque aquátic...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 5 piscinas exteriores, um parque aquático grátis e um health club. As facilidades adicionais incluem Wi-Fi (sobretaxa), serviços de concierge e serviços para casamentos.
Comodidades para negócios
As principais comodidades incluem registo de saída rápido, um serviço de limpeza a seco e uma receção aberta 24 horas. Planeia um evento em Phoenix? Esta estância dispõe de um centro de conferências e de 32 salas de reuniões, com uma área total de 4628 metros quadrados. Há estacionamento grátis no local.
Restaurante
Relaxe com uma bebida refrescante no bar junto à piscina ou num dos 2 bares/lounges.
Quartos
Sinta-se em casa num dos 432 quartos com ar condicionado, um frigorífico e um televisor LCD. As camas têm colchões pillowtop, edredões de penas e roupa de alta qualidade. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de uma combinação polibã/banheira, artigos de higiene exclusivos e secadores de cabelo.
Localização
Com uma estadia Hilton Phoenix Resort at the Peak em Phoenix (Camelback Este), ficará a 10 minutos de carro de Grand Canyon University e de Biltmore Fashion Park. Este resort para famílias está a 14,3 km (8,9 mi) de Phoenix Convention Center e a 14,9 km (9,2 mi) de Chase Field.
O que há nas proximidades
Phoenix Mountains Preserve(2.4 milhas)
Arizona Biltmore Resort - Adobe Course(2.6 milhas)
Wrigley Mansion(2.6 milhas)
Arizona Biltmore Country Club(2.6 milhas)
Arizona Biltmore Resort - Links Course(2.8 milhas)
Biltmore Fashion Park(3.4 milhas)
North Mountain Park(3.5 milhas)
Phoenix Children's Hospital(5.4 milhas)
Short Course at Mountain Shadows(5.7 milhas)
Abrazo Arizona Heart Hospital(5.8 milhas)
Castle N' Coasters(5.9 milhas)
Grand Canyon University(6.3 milhas)
Saint Joseph's Hospital and Medical Center(6.8 milhas)
Orange Tree Golf Course(6.8 milhas)
GCU Arena(7.4 milhas)
Sky Harbor International Airport (PHX)(10.7 milhas)
Phoenix, Arizona (DVT-Phoenix Deer Valley)(15.8 milhas)
Mesa, Arizona (MSC-Aeroporto Municipal de Falcon Field)(26 milhas)
Chandler, AZ (CHD-Aeroporto Municipal de Chandler)(31.1 milhas)
Mesa, Arizona (AZA-Phoenix - Mesa Gateway)(41.4 milhas)
Sauna
Serviço de lavandaria
Elevador
Funcionários multilingues
Cofre
Salas de reuniões
Localização
7677 N 16th St, Phoenix (Arizona), Arizona, Estados Unidos
Phoenix Mountains Preserve (2.4 milhas)
Arizona Biltmore Resort - Adobe Course (2.6 milhas)
Wrigley Mansion (2.6 milhas)
Arizona Biltmore Country Club (2.6 milhas)
Arizona Biltmore Resort - Links Course (2.8 milhas)
Biltmore Fashion Park (3.4 milhas)
Opções de quartos
7
Suite, 2 camas queen-size
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 5
550 ft²
VarandaAr condicionadoAquecimentoSala de estar separada
3
Suite Deluxe, 1 quarto, adaptado para pessoas com dificuldades auditivas
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
Ar condicionadoAquecimentoFrigorífico
4
Suite, 1 quarto (Ambassador)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
Ar condicionadoAquecimentoFrigorífico
3
Suite, 1 quarto, adaptado para pessoas com dificuldades auditivas
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
Ar condicionadoAquecimentoFrigorífico
2
Suite, 1 quarto, acessível (2 Queen, Hearing Accessible)
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 5
Ar condicionadoAquecimentoFrigorífico
2
Suite, 1 quarto, acessível (Roll-In Shower)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
Ar condicionadoAquecimentoFrigorífico
2
Suite, 1 quarto (Courtyard)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
Ar condicionadoAquecimentoFrigorífico
4
Suite, 1 quarto, vista para a montanha (Ambassador)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
Ar condicionadoAquecimentoFrigorífico
2
Suite Deluxe, 1 quarto, vista para o pátio
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
Ar condicionadoAquecimentoFrigorífico
1
Suite Deluxe, 1 quarto, vista para a montanha
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
Ar condicionadoAquecimentoFrigorífico
1
Suite, 1 quarto, vista para a montanha
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
Ar condicionadoAquecimentoFrigorífico
1
Suite, 1 quarto, vista para a montanha (2 Queen)
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 5
Ar condicionadoAquecimentoFrigorífico
3
Suite Deluxe, 1 quarto
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
550 ft²
VarandaAr condicionadoAquecimentoSala de estar separada
2
Suite, 1 cama king-size, acessível (Transfer Shower)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
Ar condicionadoAquecimentoFrigorífico
3
Suite, 1 quarto, polibã adaptado para cadeiras de rodas
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
Ar condicionadoAquecimentoFrigorífico
2
Suite, 1 cama king-size, acessível (3x3 Shower, Courtyard View)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
Ar condicionadoAquecimentoFrigorífico
9
Suite, 1 cama king-size
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
550 ft²
VarandaAr condicionadoAquecimentoSala de estar separada
2
Suite, 1 cama king-size, acessível (Hearing Accessible, Courtyard View)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
Ar condicionadoAquecimentoFrigorífico
5
Suite Presidencial, 1 cama king-size (Agave Suite)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
528 ft²
Ar condicionadoAquecimentoFrigorífico
1
Suite, 1 quarto, vista para o pátio (2 Queen)
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 5
Ar condicionadoAquecimentoFrigorífico
Avaliações dos hóspedes
7.5
Bom
Com base em 3.279 avaliações verificadas
Quem se hospeda aqui?
Negócios
15%
Casal
18%
Família
58%
Grupos
5%
Individual
1%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Hilton Phoenix Resort at the Peak, muitos hóspedes se depararam com extensas obras de renovação no local, com construção visível, desvios e estacionamento limitado, enquanto o parque aquático River Ranch e o rio lento foram os aspectos mais consistentemente apreciados, especialmente para famílias.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Hilton Phoenix Resort at the Peak, muitos hóspedes se depararam com extensas obras de renovação no local, com construção visível, desvios e estacionamento limitado, enquanto o parque aquático River Ranch e o rio lento foram os aspectos mais consistentemente apreciados, especialmente para famílias.
Os quartos são frequentemente descritos como antigos, com carpetes manchados e móveis desgastados, e problemas recorrentes de manutenção incluem ar condicionado fraco ou inconsistente, problemas com água quente, equipamentos quebrados e elevadores ou máquinas de gelo fora de serviço. O feedback sobre o serviço é misto: muitos elogiam a simpatia e a presteza da equipe, mas outros citam respostas lentas, inconsistências na limpeza e má comunicação sobre os fechamentos e horários. As opções de restaurantes e bares são limitadas durante a construção, com um restaurante principal, fechamento antecipado das piscinas e toboáguas e preços frequentemente considerados altos. Espere uma estadia focada na família, centrada nas piscinas, não uma experiência de resort sofisticada durante as reformas.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
O parque aquático River Ranch e o rio lento são o principal atrativo e geralmente agradáveis, mas os horários são limitados (os toboáguas e as piscinas fecham cedo), as boias podem ser escassas e as áreas podem parecer lotadas. As grandes reformas trazem fechamentos, desvios, sinalização confusa e estacionamento limitado; alguns bares e instalações de piscina estão fechados ou desgastados.
Avaliações dos hóspedes relacionadas
6
Danya
28 de jun. de 2025
·
A estadia foi de 4 noites
Pools were dirty. Carpets stained in room and other areas of hotel. River ranch pool/lazy river closed at 5pm which was too early and the bar near the pool closed at 4pm. Only one pool was open until 10pm. Store inside hotel closed at 6pm, made it hard to have any drinks/snacks/food.
Pools were dirty. Carpets stained in room and other areas of hotel. River ranch pool/lazy river closed at 5pm which was too early and the bar near the pool closed at 4pm. Only one pool was open until 10pm. Store inside hotel closed at 6pm, made it hard to have any drinks/snacks/food.
6
Timothy
1 de ago. de 2025
·
A estadia foi de 3 noites
The water park was cool. The property was under construction, which is understandable, but parking was inconvenient due to it. The building was a bit dated. It's great for kids who care less about certain things but as for me and my wife staying without our son we would not stay again unless our son was with us, and we were spending time at the water park.
The water park was cool. The property was under construction, which is understandable, but parking was inconvenient due to it. The building was a bit dated. It's great for kids who care less about certain things but as for me and my wife staying without our son we would not stay again unless our son was with us, and we were spending time at the water park.
4
Jessica
4 de out. de 2025
·
A estadia foi de 1 noite
Cockroaches in the room, rust in the bathroom shower, shower faucet drips, carpet in the bedroom was circa 1970, dirty and rundown. Staff was very sweet and friendly. Pools were nice, slide was decent, lazy river was wonderful once you located the tubes hidden on the side of a building and mini golf was cute. Pool area does offer a locker but you have to provide your own lock… not sure who brings a lock on vacation?! Construction everywhere and limited parking. For almost $300 a night, it’s not worth it but it definitely has potential if they give it a good paint refresher, new carpeting in the rooms and a deep cleaning everywhere.
Cockroaches in the room, rust in the bathroom shower, shower faucet drips, carpet in the bedroom was circa 1970, dirty and rundown. Staff was very sweet and friendly. Pools were nice, slide was decent, lazy river was wonderful once you located the tubes hidden on the side of a building and mini golf was cute. Pool area does offer a locker but you have to provide your own lock… not sure who brings a lock on vacation?! Construction everywhere and limited parking. For almost $300 a night, it’s not worth it but it definitely has potential if they give it a good paint refresher, new carpeting in the rooms and a deep cleaning everywhere.
2
Douglas
8 de jul. de 2025
·
A estadia foi de 3 noites
Wasn't told about resort remodeling, 3/4 of resort closed, no dining facilities, still charging $35/day resort fee, lazy river old, dirty, limited floats for guests, a.. holes at entrance making all guests have bags inspected so they don't miss out selling you their $14 drinks, and as HH member, this place should not be using the "Hilton" name. Very disappointing for my family, embarrassing for me as HH member choosing this "resort". Should be closed until property remodeling is done...... Why still charging a daily resort fee is beyond me... And no notice on Expedia about hotel condition
Wasn't told about resort remodeling, 3/4 of resort closed, no dining facilities, still charging $35/day resort fee, lazy river old, dirty, limited floats for guests, a.. holes at entrance making all guests have bags inspected so they don't miss out selling you their $14 drinks, and as HH member, this place should not be using the "Hilton" name. Very disappointing for my family, embarrassing for me as HH member choosing this "resort". Should be closed until property remodeling is done...... Why still charging a daily resort fee is beyond me... And no notice on Expedia about hotel condition
4
Eduardo
24 de ago. de 2025
·
A estadia foi de 2 noites
Found the property run down; disappointed. Full of construction areas, exposed cables; blocked hallways; dust. To get to water park, you have to go around construction areas. The waterpark closes at 7 and the slide at 5!! Pool bar in the hotel is out of operation and worn down; hotel does not have a breakfast area. We were not made aware of the construction going on when booking. Did not meet our expectations at all and does not look like the pictures in the site.
Found the property run down; disappointed. Full of construction areas, exposed cables; blocked hallways; dust. To get to water park, you have to go around construction areas. The waterpark closes at 7 and the slide at 5!! Pool bar in the hotel is out of operation and worn down; hotel does not have a breakfast area. We were not made aware of the construction going on when booking. Did not meet our expectations at all and does not look like the pictures in the site.
8
Nikki
4 de ago. de 2025
·
A estadia foi de 1 noite
Check in process was very quick even though there was a line upon arrival. Kids enjoyed the pool and lazy river. Food from Hole in the Wall was good! Negatives were construction around water park, room was dated and tv signal wasn’t good. Recommend having Netflix available.
Check in process was very quick even though there was a line upon arrival. Kids enjoyed the pool and lazy river. Food from Hole in the Wall was good! Negatives were construction around water park, room was dated and tv signal wasn’t good. Recommend having Netflix available.
8
Jeanne
20 de jul. de 2025
·
A estadia foi de 2 noites
The rooms are large and spacious, the staff was super friendly. The bathroom in the room is small like almost have to be on the toilet to shut the door. For some reason the bar at the pool wasn't open even though it's a weekend in July. This location doesn't have free breakfast which was a bummer, and if you go to the water park in the afternoon they might be out of towels also the water park did not have enough tubes for the lazy river but it was fun and definitely great for the whole day.
The rooms are large and spacious, the staff was super friendly. The bathroom in the room is small like almost have to be on the toilet to shut the door. For some reason the bar at the pool wasn't open even though it's a weekend in July. This location doesn't have free breakfast which was a bummer, and if you go to the water park in the afternoon they might be out of towels also the water park did not have enough tubes for the lazy river but it was fun and definitely great for the whole day.
8
Adam
22 de set. de 2025
·
A estadia foi de 2 noites
We loved it! It is under a ton of construction. The pools and lazy river were our favorite. The fitness center and spa were really nice as well! Across the street is a Mexican restaurant called Aunt Chilada’s and we highly recommend it:)
We loved it! It is under a ton of construction. The pools and lazy river were our favorite. The fitness center and spa were really nice as well! Across the street is a Mexican restaurant called Aunt Chilada’s and we highly recommend it:)
8
Cynthia
15 de out. de 2025
·
A estadia foi de 1 noite
parking and signage was non existent- it was very hard to find pools, front desk, etc.
parking and signage was non existent- it was very hard to find pools, front desk, etc.
2
MELISSA
11 de ago. de 2025
·
A estadia foi de 1 noite
The water park was the only part of our stay that we actually enjoyed, however, they allow day passes for the water park so there is absolutely no parking for paying hotel guests. There were no chairs available and the park itself was over crowded. The hotel seems to be under construction (which is very much needed) but because of this, they have blocked off certain areas of the parking lot, limiting even more parking spaces for staying guests. The hotel pool was extremely unsafe. It needs to be completely resurfaced. It’s rough and you get scratches and cuts along the edges and bottom of the pool. The stairs leading down to the pool are unstable, loose and broken. The bar area is not in service so kids and adults were jumping in and out of that area and jumping off the gazebo. The room was absolutely disgusting and seemed to be cleaned with zero effort. There were left over underwear from previous guests in the corner near the bed, the carpets were filthy and stained. The couch smelled of pee, we’re stained and dirty and just plain gross. The bath tub didn’t drain properly and when showering, we were standing in about 8 inches in water. I was only offered Hilton points since I purchased my reservation through orbits but that was all they could do. I would not recommend this hotel to anyone, as a frequent Hilton visitor, this has to be the worse one I’ve ever stayed in.
The water park was the only part of our stay that we actually enjoyed, however, they allow day passes for the water park so there is absolutely no parking for paying hotel guests. There were no chairs available and the park itself was over crowded. The hotel seems to be under construction (which is very much needed) but because of this, they have blocked off certain areas of the parking lot, limiting even more parking spaces for staying guests. The hotel pool was extremely unsafe. It needs to be completely resurfaced. It’s rough and you get scratches and cuts along the edges and bottom of the pool. The stairs leading down to the pool are unstable, loose and broken. The bar area is not in service so kids and adults were jumping in and out of that area and jumping off the gazebo. The room was absolutely disgusting and seemed to be cleaned with zero effort. There were left over underwear from previous guests in the corner near the bed, the carpets were filthy and stained. The couch smelled of pee, we’re stained and dirty and just plain gross. The bath tub didn’t drain properly and when showering, we were standing in about 8 inches in water. I was only offered Hilton points since I purchased my reservation through orbits but that was all they could do. I would not recommend this hotel to anyone, as a frequent Hilton visitor, this has to be the worse one I’ve ever stayed in.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos comentários relatam carpetes manchados, sofás desgastados, cheiro de mofo, poeira e pragas ocasionais nos quartos e áreas comuns, especialmente durante a construção. Alguns hóspedes acharam os espaços limpos, mas a consistência geral é insatisfatória.
Avaliações dos hóspedes relacionadas
4
Benjamin
25 de ago. de 2025
·
A estadia foi de 2 noites
We were surprised to see that there was so much construction and that the rooms we're home falling apart. The carpets were stained. There was a odor of mold and smoke. These showers were rusty, furniture was broken. We had stayed in this resort a few years prior and it was nothing in comparison to what it is now, really sad. The shining star was the staff they were friendly. I'm sorry to say we will not be returning.
We were surprised to see that there was so much construction and that the rooms we're home falling apart. The carpets were stained. There was a odor of mold and smoke. These showers were rusty, furniture was broken. We had stayed in this resort a few years prior and it was nothing in comparison to what it is now, really sad. The shining star was the staff they were friendly. I'm sorry to say we will not be returning.
6
Benjamin
4 de set. de 2025
·
A estadia foi de 3 noites
The rooms are dirty and outdated. I am sure the water park is nice but I didn’t have time to check since it was for work. But the carpet is gross and everything is very old and smells that way.
The rooms are dirty and outdated. I am sure the water park is nice but I didn’t have time to check since it was for work. But the carpet is gross and everything is very old and smells that way.
2
Brennen
29 de nov. de 2025
·
A estadia foi de 3 noites
Rooms were very dirty
Rooms were very dirty
2
Samuel
23 de out. de 2025
·
A estadia foi de 3 noites
Stained floors and couch. Crumbs all over the floor. Soap dispenser empty. Requests refill but never got one. Both hot tubs closed. Swim up bar was never open.
Stained floors and couch. Crumbs all over the floor. Soap dispenser empty. Requests refill but never got one. Both hot tubs closed. Swim up bar was never open.
4
Jessica
4 de out. de 2025
·
A estadia foi de 1 noite
Cockroaches in the room, rust in the bathroom shower, shower faucet drips, carpet in the bedroom was circa 1970, dirty and rundown. Staff was very sweet and friendly. Pools were nice, slide was decent, lazy river was wonderful once you located the tubes hidden on the side of a building and mini golf was cute. Pool area does offer a locker but you have to provide your own lock… not sure who brings a lock on vacation?! Construction everywhere and limited parking. For almost $300 a night, it’s not worth it but it definitely has potential if they give it a good paint refresher, new carpeting in the rooms and a deep cleaning everywhere.
Cockroaches in the room, rust in the bathroom shower, shower faucet drips, carpet in the bedroom was circa 1970, dirty and rundown. Staff was very sweet and friendly. Pools were nice, slide was decent, lazy river was wonderful once you located the tubes hidden on the side of a building and mini golf was cute. Pool area does offer a locker but you have to provide your own lock… not sure who brings a lock on vacation?! Construction everywhere and limited parking. For almost $300 a night, it’s not worth it but it definitely has potential if they give it a good paint refresher, new carpeting in the rooms and a deep cleaning everywhere.
4
William
21 de nov. de 2025
·
A estadia foi de 2 noites
The hotel pictures are quite deceiving or very outdated. A vast majority of the hotel is under renovation so a lot of dust/dirt abound and other buildings closed. No way should this be considered a resort by any means. The rooms were quite outdated - visibly stained couch cushions, questionably dirty carpet, dirty elevator, hinges to door barely screwed in, recessed ceiling light in bathroom that occasionally would leak water (yes from the ceiling light), a bathroom door that would not lock (had maintenance fix), room keypad took a few swipes to get door to open, if you have the do no disturb sign when housekeeping comes around they won't come back unless called for, and veneer peeling from inside cabinet to fridge.
The hotel pictures are quite deceiving or very outdated. A vast majority of the hotel is under renovation so a lot of dust/dirt abound and other buildings closed. No way should this be considered a resort by any means. The rooms were quite outdated - visibly stained couch cushions, questionably dirty carpet, dirty elevator, hinges to door barely screwed in, recessed ceiling light in bathroom that occasionally would leak water (yes from the ceiling light), a bathroom door that would not lock (had maintenance fix), room keypad took a few swipes to get door to open, if you have the do no disturb sign when housekeeping comes around they won't come back unless called for, and veneer peeling from inside cabinet to fridge.
2
Lucy
12 de ago. de 2025
·
A estadia foi de 3 noites
We found bed bugs they moved us to another location but still feel uneasy so we left. They are under construction so hopefully when they finish it would be better.
We found bed bugs they moved us to another location but still feel uneasy so we left. They are under construction so hopefully when they finish it would be better.
2
Wendy
2 de set. de 2025
·
A estadia foi de 2 noites
Carpet was disgusting. The fronts of the cabinets visible spills and dirt. The corners of the bathroom were filthy. The balcony looked like it's never been cleaned. Very unhappy
Carpet was disgusting. The fronts of the cabinets visible spills and dirt. The corners of the bathroom were filthy. The balcony looked like it's never been cleaned. Very unhappy
2
Anna
18 de ago. de 2025
·
A estadia foi de 4 noites
This property is under construction and has limited facilities available. There is no resort, but a “waterpark” that is open to the public and not attached to the property. The carpet in the room is filthy, the couch was disgusting, and the room smelled of mold. Super disappointing for a Hilton.
This property is under construction and has limited facilities available. There is no resort, but a “waterpark” that is open to the public and not attached to the property. The carpet in the room is filthy, the couch was disgusting, and the room smelled of mold. Super disappointing for a Hilton.
4
Ethan
13 de jul. de 2025
·
A estadia foi de 2 noites
We really enjoyed the water park. The hotel room was absolutely disgusting! The carpet was so bad that we had to wear shoes inside the whole time! It literally looked like a murder scene happened in our room. I took pictures and videos of the room because we were so grossed out. Everyone we met at the water park had the same complaint. Save your money and go somewhere else!!
We really enjoyed the water park. The hotel room was absolutely disgusting! The carpet was so bad that we had to wear shoes inside the whole time! It literally looked like a murder scene happened in our room. I took pictures and videos of the room because we were so grossed out. Everyone we met at the water park had the same complaint. Save your money and go somewhere else!!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
As suítes são espaçosas, com layouts práticos e algumas varandas, mas a decoração é antiga e os banheiros podem ser pequenos. Os hóspedes mencionam dificuldades com o ar condicionado no calor, flutuações na água quente, barulho da construção e problemas ocasionais com a TV ou o Wi-Fi.
Avaliações dos hóspedes relacionadas
8
Holly
4 de jul. de 2025
·
A estadia foi de 2 noites
This hotel was perfect for what we wanted. A nice big room with sitting area and a small balcony to sit on for morning coffee. The bed and pillows were very comfortable. While everything was clean, the carpet had stains in both the sitting and bed rooms. Our room faced the inner courtyard with the pool. There are many upkeep issues at the pool. I assume they will renovate this area after the big renovation they are doing on the south side of the resort. The attached water park is small, but probably perfect for families with kids. Not really a relaxing place for adults. The lazy river is overcrowded and not relaxing. The hotel pool is overrun with kids in the evening because the water park is only open until 6pm. It wasn’t too noisy in our room, but we could hear what was happening in the pool area. The hotel location is very good. Besides a view, it is very near a number of good restaurants and the Heard Museum. We were not charged the additional “resort” fee which I think was a wise choice by the administration because it doesn’t really feel like a resort at the moment.
This hotel was perfect for what we wanted. A nice big room with sitting area and a small balcony to sit on for morning coffee. The bed and pillows were very comfortable. While everything was clean, the carpet had stains in both the sitting and bed rooms. Our room faced the inner courtyard with the pool. There are many upkeep issues at the pool. I assume they will renovate this area after the big renovation they are doing on the south side of the resort. The attached water park is small, but probably perfect for families with kids. Not really a relaxing place for adults. The lazy river is overcrowded and not relaxing. The hotel pool is overrun with kids in the evening because the water park is only open until 6pm. It wasn’t too noisy in our room, but we could hear what was happening in the pool area. The hotel location is very good. Besides a view, it is very near a number of good restaurants and the Heard Museum. We were not charged the additional “resort” fee which I think was a wise choice by the administration because it doesn’t really feel like a resort at the moment.
4
Sarah
11 de ago. de 2025
·
A estadia foi de 1 noite
People come here because of the Waterpark. Check in is at 4 and the slide closes at 5. Despite what the website says the park closes at 7. The park opens at 9 but the slide and bar dont open until 11. Breakfast was $75 for 2 people at the restaurant. The couch and carpet had a lot of stains. They don't have fitted sheets so you end up touching the mattress cover. My sheets had stains. No matter what you set the ac at the thermostat says it's between 71-73 in the room whether it feels hot or cold it's 71-73. No outside food or drinks at the Waterpark regardless if the onsite bar/restaurant is open or not. The lazy river gets very very dirty by the end of the day. The adults only pool is in full sun most of the day
People come here because of the Waterpark. Check in is at 4 and the slide closes at 5. Despite what the website says the park closes at 7. The park opens at 9 but the slide and bar dont open until 11. Breakfast was $75 for 2 people at the restaurant. The couch and carpet had a lot of stains. They don't have fitted sheets so you end up touching the mattress cover. My sheets had stains. No matter what you set the ac at the thermostat says it's between 71-73 in the room whether it feels hot or cold it's 71-73. No outside food or drinks at the Waterpark regardless if the onsite bar/restaurant is open or not. The lazy river gets very very dirty by the end of the day. The adults only pool is in full sun most of the day
6
michael
16 de fev. de 2025
·
A estadia foi de 4 noites
The outdoor amenities are outstanding. Lots of flower beds and very pleasing to the eye the SW look and water park area. The hotel itself really needs a major update. 1. Carpet in the room is old and worn. 2. Bathroom is nothing special, bathtub with a shower curtain and old toilet that’s low to the ground. 3. Common elevator looked more like a freight elevator the way the walls were scuffed up. 4. Bed - kinda hard and some lumps. 5. On site restaurant will require you to walk 1/4 as it sits by the pool area. Rainy days could pose a challenge. 6. Northpoint facility has huge spider webs in the ceiling as you come in, can’t believe no one hasn’t seen that. 7. No limited access to hotel rooms, anyone can walk in off the street and go straight to a room, so not very secure. This place has the potential to be an amazing facility but a 2nd dining option and indoor connectivity should be added.
The outdoor amenities are outstanding. Lots of flower beds and very pleasing to the eye the SW look and water park area. The hotel itself really needs a major update. 1. Carpet in the room is old and worn. 2. Bathroom is nothing special, bathtub with a shower curtain and old toilet that’s low to the ground. 3. Common elevator looked more like a freight elevator the way the walls were scuffed up. 4. Bed - kinda hard and some lumps. 5. On site restaurant will require you to walk 1/4 as it sits by the pool area. Rainy days could pose a challenge. 6. Northpoint facility has huge spider webs in the ceiling as you come in, can’t believe no one hasn’t seen that. 7. No limited access to hotel rooms, anyone can walk in off the street and go straight to a room, so not very secure. This place has the potential to be an amazing facility but a 2nd dining option and indoor connectivity should be added.
4
Lindsey
26 de jul. de 2025
·
A estadia foi de 5 noites
We stayed in an Agave King Suite in the north building. The Good: This property is convenient to Phoenix, Sky Harbor Airport & Scottsdale. The nachos at the on-site restaurant were good. Service was hit and miss. The lazy river is fun and probably the only thing keeping this property afloat, no pun intended. The closet lights up inside. I enjoyed sitting on the balcony with a glass of wine. I slept well on the bed. The fridge, while small, was quite deep and held a surprising amount. There was plenty of hot water. The Bad: This property is extremely run down. I didn't want to believe the reviews, but it's true. I thought by booking an "Agave" suite we would avoid that, but no. The rooms are tiny and dark. The way the pictures are taken is deceiving. No microwave or bar sink. The toilet/shower area was extremely small. Large people would struggle. The property has really been let go. Stairs had huge chipped tiles...lawsuit waiting to happen. Floor tiles all over property had sticky spills & stains. There was garbage. The planters are not cared for. They empty or had dead/dying plants. Those that survived were overgrown and unkempt. It was sad. The main fountain at the entrance was dry. Part of the pool was taped off and dry. Internet went out. Directions to makeshift lobby were non-existent. They won't let you use a baggage cart. Old signage to "amenities" that no longer exist. Walk by the huge, stinky dumpster to access the water park. Smell pot smoke the entire stay.
We stayed in an Agave King Suite in the north building. The Good: This property is convenient to Phoenix, Sky Harbor Airport & Scottsdale. The nachos at the on-site restaurant were good. Service was hit and miss. The lazy river is fun and probably the only thing keeping this property afloat, no pun intended. The closet lights up inside. I enjoyed sitting on the balcony with a glass of wine. I slept well on the bed. The fridge, while small, was quite deep and held a surprising amount. There was plenty of hot water. The Bad: This property is extremely run down. I didn't want to believe the reviews, but it's true. I thought by booking an "Agave" suite we would avoid that, but no. The rooms are tiny and dark. The way the pictures are taken is deceiving. No microwave or bar sink. The toilet/shower area was extremely small. Large people would struggle. The property has really been let go. Stairs had huge chipped tiles...lawsuit waiting to happen. Floor tiles all over property had sticky spills & stains. There was garbage. The planters are not cared for. They empty or had dead/dying plants. Those that survived were overgrown and unkempt. It was sad. The main fountain at the entrance was dry. Part of the pool was taped off and dry. Internet went out. Directions to makeshift lobby were non-existent. They won't let you use a baggage cart. Old signage to "amenities" that no longer exist. Walk by the huge, stinky dumpster to access the water park. Smell pot smoke the entire stay.
4
Esprit
16 de jul. de 2025
·
A estadia foi de 2 noites
We stayed on the second floor and had a lot of luggage, but unfortunately, the elevator was out of service. To make matters worse, the luggage caddy was chained and padlocked to a fence, so we couldn’t use it. One of the two phones in the room didn’t work, and our room overlooked a parking lot that was under construction, which also meant that available parking was minimal. The carpet in our room was visibly dirty, which was disappointing. The waterpark slide was closed when we arrived, though it did open the following day. Still, there was a noticeable lack of staff and security presence. In the lazy river, we saw a couple feeding their completely nude infant, no diaper or swim diaper, while kids were jumping off the bridge into the lazy river. It felt chaotic and unsafe. The pool had a swim-up bar, but there was no staff attending it. Later, the bathroom sink handle detached in my hand. We were also woken up early by loud drilling as maintenance worked on what seemed to be cable or internet installation. Speaking of internet, the Wi-Fi was extremely slow, and I had to use my personal hotspot. On a positive note, the staff we did encounter were friendly. One gentleman from Boston stood out, he unlocked the luggage caddy for us and helped load our belongings into the car. He was the highlight of our stay, and I appreciated his help more than I can say. Unfortunately, that kindness wasn’t enough to offset the overall experience. I won’t be returning.
We stayed on the second floor and had a lot of luggage, but unfortunately, the elevator was out of service. To make matters worse, the luggage caddy was chained and padlocked to a fence, so we couldn’t use it. One of the two phones in the room didn’t work, and our room overlooked a parking lot that was under construction, which also meant that available parking was minimal. The carpet in our room was visibly dirty, which was disappointing. The waterpark slide was closed when we arrived, though it did open the following day. Still, there was a noticeable lack of staff and security presence. In the lazy river, we saw a couple feeding their completely nude infant, no diaper or swim diaper, while kids were jumping off the bridge into the lazy river. It felt chaotic and unsafe. The pool had a swim-up bar, but there was no staff attending it. Later, the bathroom sink handle detached in my hand. We were also woken up early by loud drilling as maintenance worked on what seemed to be cable or internet installation. Speaking of internet, the Wi-Fi was extremely slow, and I had to use my personal hotspot. On a positive note, the staff we did encounter were friendly. One gentleman from Boston stood out, he unlocked the luggage caddy for us and helped load our belongings into the car. He was the highlight of our stay, and I appreciated his help more than I can say. Unfortunately, that kindness wasn’t enough to offset the overall experience. I won’t be returning.
8
Spring
21 de set. de 2025
·
A estadia foi de 1 noite
Spacious rooms and there’s always plenty to do!
Spacious rooms and there’s always plenty to do!
6
Rebeca
12 de ago. de 2025
·
A estadia foi de 4 noites
During our stay, there was ongoing renovation work in the South Point rooms, which was not communicated at the time of booking. The amenities closed earlier than expected, with no operational hotel bar—only a stand with a cooler for beverages. Additionally, the pool bars and stands closed well before the pool itself, and the air conditioning unit struggled to maintain a comfortable temperature. Despite running continuously throughout our four-night stay, the AC never reached the desired auto temperature setting. The mini fridge was unable to keep items cold, requiring us to request a second unit, which performed slightly better. These issues were reported, but there appeared to be a lack of urgency in addressing them. Although the AC unit was inspected, no resolution was provided. Considering the outdoor temperatures in Phoenix ranged from 110 to 118 degrees Fahrenheit during our visit, this was quite disappointing. Furthermore, the bathtub faucet seemed to have a faulty mixing valve, resulting in a constant cycle between extremely hot and cold water. Once hot water was turned on, it did not regulate properly, and the temperature had to be manually adjusted to cold to achieve a reasonable temperature.
During our stay, there was ongoing renovation work in the South Point rooms, which was not communicated at the time of booking. The amenities closed earlier than expected, with no operational hotel bar—only a stand with a cooler for beverages. Additionally, the pool bars and stands closed well before the pool itself, and the air conditioning unit struggled to maintain a comfortable temperature. Despite running continuously throughout our four-night stay, the AC never reached the desired auto temperature setting. The mini fridge was unable to keep items cold, requiring us to request a second unit, which performed slightly better. These issues were reported, but there appeared to be a lack of urgency in addressing them. Although the AC unit was inspected, no resolution was provided. Considering the outdoor temperatures in Phoenix ranged from 110 to 118 degrees Fahrenheit during our visit, this was quite disappointing. Furthermore, the bathtub faucet seemed to have a faulty mixing valve, resulting in a constant cycle between extremely hot and cold water. Once hot water was turned on, it did not regulate properly, and the temperature had to be manually adjusted to cold to achieve a reasonable temperature.
6
Lynne
3 de mar. de 2025
·
A estadia foi de 1 noite
We stayed in the Agave sweet area. It was extremely loud at night due to the parking lot and cars revving their engines all night long. Our TV also did not work in our room.
We stayed in the Agave sweet area. It was extremely loud at night due to the parking lot and cars revving their engines all night long. Our TV also did not work in our room.
8
Thomas
21 de ago. de 2025
·
A estadia foi de 2 noites
Hotel is being renovated. Construction noise starting at 6am. Some lights did not work and there was rust in the bathtub. However, overall it was an enjoyable stay.
Hotel is being renovated. Construction noise starting at 6am. Some lights did not work and there was rust in the bathtub. However, overall it was an enjoyable stay.
6
Jessica
9 de nov. de 2025
·
A estadia foi de 3 noites
Room was ok, bathroom (shower and toilet area) extremely small. No water in our room for almost 8 hours. Which was very disappointing since we were in the pool and bed to shower to go on with the day. Water park area was great.
Room was ok, bathroom (shower and toilet area) extremely small. No water in our room for almost 8 hours. Which was very disappointing since we were in the pool and bed to shower to go on with the day. Water park area was great.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe geralmente é simpática e atenciosa, com check-in rápido e traslados úteis, mas vários relatos citam acompanhamento lento, falhas na limpeza e ocasional grosseria ou má comunicação sobre os impactos da construção.
Avaliações dos hóspedes relacionadas
10
Stephanie
26 de jul. de 2025
·
A estadia foi de 2 noites
Staff were very friendly. There was some construction going on however it never messed with our stay. The river ranch was fun and the main pool stays open later. I would say the food items at ranch were pricey and no food is allowed. Overall a great resort.
Staff were very friendly. There was some construction going on however it never messed with our stay. The river ranch was fun and the main pool stays open later. I would say the food items at ranch were pricey and no food is allowed. Overall a great resort.
4
Todd
30 de ago. de 2025
·
A estadia foi de 1 noite
While areas are under construction staff could make up the inconveniences with a proper attitude. Facilities are old and dirty
While areas are under construction staff could make up the inconveniences with a proper attitude. Facilities are old and dirty
8
Melissa
11 de ago. de 2025
·
A estadia foi de 5 noites
The staff were excellent. Especially Xavier and Hassam. Very helpful. Parking was okay but i checked in late and because the property is so large its a long long walk through a maze to get to the room. There was no luggage cart available to help me with my stuff. I found one later with a bike lock on it. So i brought 4 peoples stuff to the room myself it was 115 degrees and not fun. Breakfast not included and the restaurants are expensive. No microwave in the room. I went to the grocery store and made food. Non alcoholic Drinks were 12 bucks at the pool and you werent allowed to bring in your own. I ordered some smoothies for me and the kids and the guy in front of me got an extra cup with the extra amount in the blender. I got mine and watched the bartender pour my extra stuff in some other ladies cup on the other side of the bar. 4 smoothies was 48 plus credit card fees in USD and exchange into Cdn was almost 75 bucks. Paying cash wouldve been less. Overall nice stay and mostly awesome staff but expensive and too big of a property for me. The fire alarms also went off twice for no reason. Being on the 4th floor with 3 kids was anxiety inducing. Sofabed was not comfortable and the AC didnt cool down the living room. So i bought a fan
The staff were excellent. Especially Xavier and Hassam. Very helpful. Parking was okay but i checked in late and because the property is so large its a long long walk through a maze to get to the room. There was no luggage cart available to help me with my stuff. I found one later with a bike lock on it. So i brought 4 peoples stuff to the room myself it was 115 degrees and not fun. Breakfast not included and the restaurants are expensive. No microwave in the room. I went to the grocery store and made food. Non alcoholic Drinks were 12 bucks at the pool and you werent allowed to bring in your own. I ordered some smoothies for me and the kids and the guy in front of me got an extra cup with the extra amount in the blender. I got mine and watched the bartender pour my extra stuff in some other ladies cup on the other side of the bar. 4 smoothies was 48 plus credit card fees in USD and exchange into Cdn was almost 75 bucks. Paying cash wouldve been less. Overall nice stay and mostly awesome staff but expensive and too big of a property for me. The fire alarms also went off twice for no reason. Being on the 4th floor with 3 kids was anxiety inducing. Sofabed was not comfortable and the AC didnt cool down the living room. So i bought a fan
10
Kiesha
24 de ago. de 2025
·
A estadia foi de 4 noites
Great stay, staff super friendly and helpful.
Great stay, staff super friendly and helpful.
6
Trish
20 de ago. de 2025
·
A estadia foi de 2 noites
Had to wear my shoes in my room due to filthy stained carpets. I reported it and sent pictures but heard nothing back. When I come again in Nov I would like to stay in one of the newly renovated rooms at a discount price!
Had to wear my shoes in my room due to filthy stained carpets. I reported it and sent pictures but heard nothing back. When I come again in Nov I would like to stay in one of the newly renovated rooms at a discount price!
10
Angel
4 de out. de 2025
·
A estadia foi de 1 noite
Clean room, friendly staff!
Clean room, friendly staff!
8
Candice
25 de ago. de 2025
·
A estadia foi de 1 noite
Got 2 rooms for the weekend with kids. Rooms were clean enough. Could tell they needed updated, but didn't interfere with quality of our stay. I really liked the layout of the suite with the bathroom being in the middle between the living room and bedroom. We had stayed somewhere else where the only bathroom in the suite was in the bedroom so anyone staying in the living room had to keep coming into the bedroom. I was not aware the hotel was under renovation when I booked the stay. It looks as tho the renovation will be great and is much needed. It did cause limited parking and did not have the full Starbucks like shown in the photos as that is in a different lobby than the one in use. Overall, we didn't really have any complaints about the spaces we used or the service. We got extra towels quickly when needed.
Got 2 rooms for the weekend with kids. Rooms were clean enough. Could tell they needed updated, but didn't interfere with quality of our stay. I really liked the layout of the suite with the bathroom being in the middle between the living room and bedroom. We had stayed somewhere else where the only bathroom in the suite was in the bedroom so anyone staying in the living room had to keep coming into the bedroom. I was not aware the hotel was under renovation when I booked the stay. It looks as tho the renovation will be great and is much needed. It did cause limited parking and did not have the full Starbucks like shown in the photos as that is in a different lobby than the one in use. Overall, we didn't really have any complaints about the spaces we used or the service. We got extra towels quickly when needed.
4
francisco
31 de jul. de 2025
·
A estadia foi de 2 noites
The lady at the front desk was rude. Almost seemed annoyed when we checked in.
The lady at the front desk was rude. Almost seemed annoyed when we checked in.
10
Robin
2 de set. de 2025
·
A estadia foi de 3 noites
I would stay at this resort anytime without question. The staff is beyond amazing, the property is so clean, it's conveniently located, and I can't say anything negative about this property! Don't hesitate to stay here because you won't regret your decision, I promise. The Bellmen were probably our favorite people on the property, including Dick and Xavier, who made the entire trip so amazing for us!!! I will be back for sure!!! Can't wait to see the new renovations, too!
I would stay at this resort anytime without question. The staff is beyond amazing, the property is so clean, it's conveniently located, and I can't say anything negative about this property! Don't hesitate to stay here because you won't regret your decision, I promise. The Bellmen were probably our favorite people on the property, including Dick and Xavier, who made the entire trip so amazing for us!!! I will be back for sure!!! Can't wait to see the new renovations, too!
10
Shawna
9 de ago. de 2025
·
A estadia foi de 3 noites
The staff was friendly and helpful! When we called for a ride they were prompt. Had a wonderful family trip!!
The staff was friendly and helpful! When we called for a ride they were prompt. Had a wonderful family trip!!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Conveniente para as atrações de Phoenix e perto de restaurantes; muitos usam transporte por aplicativo ou traslados do hotel. A grande propriedade pode ser confusa para se locomover, e a construção reduz o estacionamento; algumas áreas não são muito acessíveis a pé.
Avaliações dos hóspedes relacionadas
8
Holly
4 de jul. de 2025
·
A estadia foi de 2 noites
This hotel was perfect for what we wanted. A nice big room with sitting area and a small balcony to sit on for morning coffee. The bed and pillows were very comfortable. While everything was clean, the carpet had stains in both the sitting and bed rooms. Our room faced the inner courtyard with the pool. There are many upkeep issues at the pool. I assume they will renovate this area after the big renovation they are doing on the south side of the resort. The attached water park is small, but probably perfect for families with kids. Not really a relaxing place for adults. The lazy river is overcrowded and not relaxing. The hotel pool is overrun with kids in the evening because the water park is only open until 6pm. It wasn’t too noisy in our room, but we could hear what was happening in the pool area. The hotel location is very good. Besides a view, it is very near a number of good restaurants and the Heard Museum. We were not charged the additional “resort” fee which I think was a wise choice by the administration because it doesn’t really feel like a resort at the moment.
This hotel was perfect for what we wanted. A nice big room with sitting area and a small balcony to sit on for morning coffee. The bed and pillows were very comfortable. While everything was clean, the carpet had stains in both the sitting and bed rooms. Our room faced the inner courtyard with the pool. There are many upkeep issues at the pool. I assume they will renovate this area after the big renovation they are doing on the south side of the resort. The attached water park is small, but probably perfect for families with kids. Not really a relaxing place for adults. The lazy river is overcrowded and not relaxing. The hotel pool is overrun with kids in the evening because the water park is only open until 6pm. It wasn’t too noisy in our room, but we could hear what was happening in the pool area. The hotel location is very good. Besides a view, it is very near a number of good restaurants and the Heard Museum. We were not charged the additional “resort” fee which I think was a wise choice by the administration because it doesn’t really feel like a resort at the moment.
10
kimberly
25 de abr. de 2025
·
A estadia foi de 3 noites
Had a fantastic stay! Lazy river was great. Staff were really nice. There’s a sports bar across the street with good food and karaoke on Thursday nights. Less than 10 minute walk is a little bistro that serves amazing coffee and breakfast/lunch options. The resort also offers dining options they will shuttle you to. We did not have a car and it was easy to navigate where we wanted to go by uber or Lyft.
Had a fantastic stay! Lazy river was great. Staff were really nice. There’s a sports bar across the street with good food and karaoke on Thursday nights. Less than 10 minute walk is a little bistro that serves amazing coffee and breakfast/lunch options. The resort also offers dining options they will shuttle you to. We did not have a car and it was easy to navigate where we wanted to go by uber or Lyft.
10
Thomas
15 de abr. de 2025
·
A estadia foi de 5 noites
Very nice accommodations and a very convenient location
Very nice accommodations and a very convenient location
10
Frank
11 de mar. de 2025
·
A estadia foi de 1 noite
Helpful staff and good location.
Helpful staff and good location.
6
monica
2 de set. de 2025
·
A estadia foi de 4 noites
had a 2 queen suite for 4 nights in august '25. pros: nice size room w/separate living area and a little balcony w/2 chairs & a small table...fridge...didn't see a microwave, but when i asked where it was located, they offered to have one sent to my room - LOVE...room was clean, and i always saw someone cleaning...beds were comfy...felt safe...on our last nite we stumbled on a neat little dispensary down the street called Sunday Goods. cons: not a walkable area...lots of construction going on...the spa/gym was not in the same facility, not really walkable either...the "resort" area with the waterpark had lots of construction going on, not really walkable, but also could not find a parking space w/in reason, so never got to go...the one pool at the hotel was decent size, w/a swim-up bar, unfortunately the bar was not up & running, it looks like it should be condemned...there's an ice machine on each floor, unfortunately the one on my floor (3rd) was out of order...one of the two elevators was out of order for the first two days. i would not return (on my dime).
had a 2 queen suite for 4 nights in august '25. pros: nice size room w/separate living area and a little balcony w/2 chairs & a small table...fridge...didn't see a microwave, but when i asked where it was located, they offered to have one sent to my room - LOVE...room was clean, and i always saw someone cleaning...beds were comfy...felt safe...on our last nite we stumbled on a neat little dispensary down the street called Sunday Goods. cons: not a walkable area...lots of construction going on...the spa/gym was not in the same facility, not really walkable either...the "resort" area with the waterpark had lots of construction going on, not really walkable, but also could not find a parking space w/in reason, so never got to go...the one pool at the hotel was decent size, w/a swim-up bar, unfortunately the bar was not up & running, it looks like it should be condemned...there's an ice machine on each floor, unfortunately the one on my floor (3rd) was out of order...one of the two elevators was out of order for the first two days. i would not return (on my dime).
10
Doss
31 de jul. de 2025
·
A estadia foi de 2 noites
Location
Location
10
tiffany
22 de fev. de 2025
·
A estadia foi de 2 noites
river water park is amazing rooms are spacious grounds are clean and great mexican restaurant walking distance
river water park is amazing rooms are spacious grounds are clean and great mexican restaurant walking distance
10
Rosa Maria Torres
1 de jul. de 2025
·
A estadia foi de 2 noites
Great experience and location
Great experience and location
8
Adam
22 de set. de 2025
·
A estadia foi de 2 noites
We loved it! It is under a ton of construction. The pools and lazy river were our favorite. The fitness center and spa were really nice as well! Across the street is a Mexican restaurant called Aunt Chilada’s and we highly recommend it:)
We loved it! It is under a ton of construction. The pools and lazy river were our favorite. The fitness center and spa were really nice as well! Across the street is a Mexican restaurant called Aunt Chilada’s and we highly recommend it:)
8
Cynthia
15 de out. de 2025
·
A estadia foi de 1 noite
parking and signage was non existent- it was very hard to find pools, front desk, etc.
parking and signage was non existent- it was very hard to find pools, front desk, etc.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
As opções no local são limitadas durante as reformas, normalmente um restaurante principal mais opções pop-up; a qualidade é mista e os preços são altos. O serviço de quarto geralmente não está disponível, alimentos externos são restritos no parque aquático e vários bares fecham cedo.
Avaliações dos hóspedes relacionadas
10
Stephanie
26 de jul. de 2025
·
A estadia foi de 2 noites
Staff were very friendly. There was some construction going on however it never messed with our stay. The river ranch was fun and the main pool stays open later. I would say the food items at ranch were pricey and no food is allowed. Overall a great resort.
Staff were very friendly. There was some construction going on however it never messed with our stay. The river ranch was fun and the main pool stays open later. I would say the food items at ranch were pricey and no food is allowed. Overall a great resort.
10
Melvin
15 de jun. de 2025
·
A estadia foi de 3 noites
Big room, lots of pool, lazy river, great restaurants. Staff are friendly. Breakfast is at Hole in the wall which have great food. Bar at the pools have awesome smoothies. Kids enjoyed swimming throughout our stay.
Big room, lots of pool, lazy river, great restaurants. Staff are friendly. Breakfast is at Hole in the wall which have great food. Bar at the pools have awesome smoothies. Kids enjoyed swimming throughout our stay.
4
Steve
29 de jul. de 2025
·
A estadia foi de 3 noites
The pools were the best the lazy river was a little too warm. The main pools were perfect. The main lobby was under construction. There was a lot of construction going on. I wish we would’ve known there is no restaurants at the hotel no room service. The service was very friendly.
The pools were the best the lazy river was a little too warm. The main pools were perfect. The main lobby was under construction. There was a lot of construction going on. I wish we would’ve known there is no restaurants at the hotel no room service. The service was very friendly.
8
Sarah
17 de jun. de 2025
·
A estadia foi de 2 noites
Hole in the wall - only dining option outside pool has kitchen working out of mobile kitchen. Sits in middle of hotel construction. Meals and service extremely variable dependent on staff. Rest of property and service okay, but extent of construction inhibits atmosphere of property.
Hole in the wall - only dining option outside pool has kitchen working out of mobile kitchen. Sits in middle of hotel construction. Meals and service extremely variable dependent on staff. Rest of property and service okay, but extent of construction inhibits atmosphere of property.
6
Lety
29 de mai. de 2025
·
A estadia foi de 2 noites
The food was expensive and the quality was not worth the price. The website said food was included at $10 per guest and it was not charged that way. Every day for my family my room was charged more than $200 extra dollars for food service. It didn't taste gourmet even the name of the food was fancy. So no, the hole in the wall was a hoax.
The food was expensive and the quality was not worth the price. The website said food was included at $10 per guest and it was not charged that way. Every day for my family my room was charged more than $200 extra dollars for food service. It didn't taste gourmet even the name of the food was fancy. So no, the hole in the wall was a hoax.
6
Mary
18 de jan. de 2025
·
A estadia foi de 2 noites
Many of the facilities seemed to be closed. We couldn’t find any food or drinks on site, except Starbucks
Many of the facilities seemed to be closed. We couldn’t find any food or drinks on site, except Starbucks
4
Eduardo
24 de ago. de 2025
·
A estadia foi de 2 noites
Found the property run down; disappointed. Full of construction areas, exposed cables; blocked hallways; dust. To get to water park, you have to go around construction areas. The waterpark closes at 7 and the slide at 5!! Pool bar in the hotel is out of operation and worn down; hotel does not have a breakfast area. We were not made aware of the construction going on when booking. Did not meet our expectations at all and does not look like the pictures in the site.
Found the property run down; disappointed. Full of construction areas, exposed cables; blocked hallways; dust. To get to water park, you have to go around construction areas. The waterpark closes at 7 and the slide at 5!! Pool bar in the hotel is out of operation and worn down; hotel does not have a breakfast area. We were not made aware of the construction going on when booking. Did not meet our expectations at all and does not look like the pictures in the site.
6
Cassie
30 de abr. de 2025
·
A estadia foi de 5 noites
We stayed at this property on 2017, which is why we decided to stay here again. However, a lot has changed and it was very disappointing. The front desk staff had informed us that many of the amenities and restaurants, pool bars, etc. were not open because it was non-peak season. But then after staying at the resort for a couple days, the staff casually be to disclose that “the property just tells guests that you’re around but they won’t extend hours of pool or open restaurants because of staffing issues “, so ultimately it does not have a true resort feel. You have one restaurant, one pool bar, pool closed at 4 and 6 pm on the weekends !!! And the overall property has not been kept up the greatest. The pool that is right beside the front desk, literally has an area that used to be a bar that has standing murky water. We said something to the front desk and they said “the drain doesn’t work”. I understand we live in a world of Uber eats, etc. but nowhere on the website or on Expedia does it disclose that amenities are not in service and there’s only one restaurant on-site. So while it is good to go to other restaurants and support local, ultimately the point of staying out of the resort is to be able to tap into all of the amenities, restaurants, bars, activities in one place.
We stayed at this property on 2017, which is why we decided to stay here again. However, a lot has changed and it was very disappointing. The front desk staff had informed us that many of the amenities and restaurants, pool bars, etc. were not open because it was non-peak season. But then after staying at the resort for a couple days, the staff casually be to disclose that “the property just tells guests that you’re around but they won’t extend hours of pool or open restaurants because of staffing issues “, so ultimately it does not have a true resort feel. You have one restaurant, one pool bar, pool closed at 4 and 6 pm on the weekends !!! And the overall property has not been kept up the greatest. The pool that is right beside the front desk, literally has an area that used to be a bar that has standing murky water. We said something to the front desk and they said “the drain doesn’t work”. I understand we live in a world of Uber eats, etc. but nowhere on the website or on Expedia does it disclose that amenities are not in service and there’s only one restaurant on-site. So while it is good to go to other restaurants and support local, ultimately the point of staying out of the resort is to be able to tap into all of the amenities, restaurants, bars, activities in one place.
2
Laura
28 de ago. de 2025
·
A estadia foi de 2 noites
I would have liked to have known the hotel was under construction. The walk to the river run had to have been at least a quarter mile from our room. We went to the restaurant for an easy dinner our first night in after an 8 hour drive. The waitress told us there was a large group in front of us but didn’t offer any rolls or chops and salsa or anything. When I responded to automated text, no sort of apology was offered, this is the first bad review I have ever left for a hotel after staying in many all over the world. Very disappointing, to say the least.
I would have liked to have known the hotel was under construction. The walk to the river run had to have been at least a quarter mile from our room. We went to the restaurant for an easy dinner our first night in after an 8 hour drive. The waitress told us there was a large group in front of us but didn’t offer any rolls or chops and salsa or anything. When I responded to automated text, no sort of apology was offered, this is the first bad review I have ever left for a hotel after staying in many all over the world. Very disappointing, to say the least.
8
tareq
8 de jul. de 2025
·
A estadia foi de 6 noites
Nice property. Only issue I had was the waterpark closing too early at 6pm. That made no sense to me
Nice property. Only issue I had was the waterpark closing too early at 6pm. That made no sense to me
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Lianne
18 de jun. de 2024
·
A estadia foi de 1 noite
Excelente 😉
Excelente 😉
10
Kami
há 3 semanas
·
A estadia foi de 2 noites
Enjoyed the resort! Some safety updates needed, like lights in the stairs. And, if the water park stayed open later would be great! It says until 8:00pm but we asked to get out at 7:30pm. Really a bummer to not be able to utilize the pools more. Rooms were great. Breakfast was great.
Enjoyed the resort! Some safety updates needed, like lights in the stairs. And, if the water park stayed open later would be great! It says until 8:00pm but we asked to get out at 7:30pm. Really a bummer to not be able to utilize the pools more. Rooms were great. Breakfast was great.
10
kristina
há 3 semanas
·
A estadia foi de 2 noites
This hotel is a diamond in the ruff.
This hotel is a diamond in the ruff.
8
Elizabeth
há 4 semanas
·
A estadia foi de 1 noite
Love the pool and lazy river
Love the pool and lazy river
10
Mayra
há 4 semanas
·
A estadia foi de 3 noites
Limpio y muy amplios cuartos Carlos fue de mucha ayuda además éramos varias familias y dejaron que entráramos temprano fueron muy pacientes además las albercas son espectaculares
Limpio y muy amplios cuartos Carlos fue de mucha ayuda además éramos varias familias y dejaron que entráramos temprano fueron muy pacientes además las albercas son espectaculares
Políticas da propriedade
Check-in
Check-out
De 16:00 a 23:59
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Considering this hotel for your Phoenix (Arizona) trip?
Como são geralmente as tarifas das quartos no Hilton Phoenix Resort at the Peak em Phoenix?
Nos próximos 60–90 dias, as tarifas dos quartos no Hilton Phoenix Resort at the Peak em Phoenix geralmente situam-se em torno de US$ 264 por noite para dois hóspedes, variando de US$ 241 a US$ 281 em datas de pico.
Qual é o melhor momento para visitar o Hilton Phoenix Resort at the Peak para evitar multidões?
Setembro é o mês mais movimentado no Hilton Phoenix Resort at the Peak em Phoenix, enquanto agosto é a altura mais tranquila para visitar. Se preferir menos pessoas perto das piscinas e dos campos de golfe, planeie a sua viagem para agosto ou a pausa de verão no início de junho e julho.
Que atrações e tipos de hóspedes estão perto do Hilton Phoenix Resort at the Peak e para que é adequado?
O Hilton Phoenix Resort at the Peak em Phoenix situa-se perto do Phoenix Mountains Preserve, do Biltmore Fashion Park e do Lookout Mountain Golf Club, tornando-o conveniente para atividades ao ar livre e compras. O hotel é ideal para famílias e casais e aposta em ofertas familiares e de spa/relaxamento.
Qual é o mês com as tarifas mais baixas no Hilton Phoenix Resort at the Peak?
Agosto é o mês mais barato para ficar no Hilton Phoenix Resort at the Peak em Phoenix, com uma média de US$ 181 por noite; fevereiro é o mês mais caro, com uma média de US$ 361 por noite.
Como se comparam os preços do Hilton Phoenix Resort at the Peak com outros hotéis em Phoenix nas proximidades?
O Hilton Phoenix Resort at the Peak é mais barato do que 5 de 17 hotéis comparáveis nas proximidades, com uma mediana típica de US$ 247 por noite em comparação com cerca de US$ 201 para o seu conjunto de pares em Phoenix.
Como é que o preço por noite em Hilton Phoenix Resort at the Peak em Phoenix (Arizona) se compara com as últimas semanas?
O preço atual no Hilton Phoenix Resort at the Peak em Phoenix (Arizona) é US$ 225 por noite para dois hóspedes, o que é elevado para este hotel: cerca de 30% acima da sua média US$ 170 nos últimos 60 dias. A maioria das noites nesse período situou-se entre US$ 149 e US$ 273.
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-14: 224.8663360512085USD
- 2026-09-15: 217.59024432376097USD
- 2026-09-16: 227.31218400668334USD
- 2026-09-17: 225.01065173345947USD
- 2026-09-18: 199.15085211328125USD
- 2026-09-19: 244.86411224679563USD
- 2026-09-20: 167.36025197543333USD
- 2026-09-21: 222.00747337600706USD
- 2026-09-22: 226.31257428469848USD
- 2026-09-23: 227.03630087960815USD
- 2026-09-24: 226.31257428469848USD
- 2026-09-25: 246.30483915664672USD
- 2026-09-26: 246.30483915664672USD
- 2026-09-27: 199.1556238982849USD
- 2026-09-28: 226.31257428469848USD
- 2026-09-29: 230.31103078070066USD
- 2026-09-30: 234.31947104827879USD
- 2026-10-01: 254.10144282687375USD
- 2026-10-02: 275.20393127096554USD
- 2026-10-03: 265.76898540271USD
- 2026-10-04: 269.7936074799499USD
- 2026-10-05: 270.02529436953733USD
- 2026-10-06: 267.1168473896484USD
- 2026-10-07: 270.02529436953733USD
- 2026-10-08: 270.02529436953733USD
- 2026-10-09: 279.29210084664913USD
- 2026-10-10: 279.29210084664913USD
- 2026-10-11: 270.02529436953733USD
- 2026-10-12: 270.02529436953733USD
- 2026-10-13: 270.02529436953733USD
- 2026-10-14: 270.02529436953733USD
- 2026-10-15: 267.1168473896484USD
- 2026-10-16: 279.29210084664913USD
- 2026-10-17: 278.2924911246643USD
- 2026-10-18: 270.02529436953733USD
- 2026-10-19: 270.02529436953733USD
- 2026-10-20: 270.02529436953733USD
- 2026-10-21: 270.02529436953733USD
- 2026-10-22: 270.02529436953733USD
- 2026-10-23: 279.29210084664913USD
- 2026-10-24: 275.29364435064696USD
- 2026-10-25: 270.02529436953733USD
- 2026-10-26: 270.02529436953733USD
- 2026-10-27: 270.02529436953733USD
- 2026-10-28: 270.02529436953733USD
- 2026-10-29: 270.02529436953733USD
- 2026-10-30: 275.29364435064696USD
- 2026-10-31: 279.29210084664913USD
- 2026-11-01: 279.29210084664913USD
- 2026-11-02: 279.29210084664913USD
- 2026-11-03: 279.29210084664913USD
- 2026-11-04: 279.29210084664913USD
- 2026-11-05: 279.29210084664913USD
- 2026-11-06: 279.29210084664913USD
- 2026-11-07: 279.29210084664913USD
- 2026-11-08: 275.29364435064696USD
- 2026-11-09: 275.29364435064696USD
- 2026-11-10: 279.29210084664913USD
- 2026-11-11: 279.29210084664913USD
- 2026-11-12: 279.22052407159424USD
- 2026-11-13: 264.7663118778076USD
- 2026-11-14: 264.7663118778076USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- O alojamento indica que segue as práticas de limpeza e desinfeção descritas nas recomendações da CleanStay (Hilton).
- Terá de efetuar uma reserva se quiser desfrutar de massagens. As reservas poderão ser efetuadas contactando Este resort antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- O alojamento permite a estadia grátis de até 4 crianças com idade igual ou inferior a 17 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Este alojamento aceita animais de estimação apenas em quartos específicos. Poderá solicitar um destes quartos contactando o alojamento diretamente, utilizando as informações de contacto que constam na sua confirmação de reserva.
- Acesso aos quartos através de dispositivo móvel.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
- Tarifa de acesso à internet sem fios no quarto: 9.95 USD por noite (as tarifas podem ser alteradas)
- Tarifa de acesso à internet sem fios nas áreas públicas: 9.95 USD por noite (as tarifas podem ser alteradas)
- Tarifa de estacionamento com motorista: 10.00 USD por noite (entradas e saídas ilimitadas)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Sauna
Serviço de lavandaria
Elevador
Funcionários multilingues
Cofre
Salas de reuniões
Geral
Sauna
Assistive Listening Devices Available
Braille or Raised Signage
Cerca à volta da piscina
Smoke-Free Property
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Atividades
Instalações para exercício físico
Piscina para crianças
Water Park Access (free)
Full-Service Spa
Health Club
Hiking/Biking (nearby)
Lazy River
Pool Cabanas (surcharge)
Pool Sun Loungers
Pool Umbrellas
Spa Services (on site)
Terraço
Waterslide
Serviços
Elevador
Funcionários multilingues
Cofre
Salas de reuniões
Serviço de lavandaria
Sala de baile
Depósito de bagagem
Check-in/check-out expresso
24-Hour Front Desk
ATM/Banking
Banquet Hall
Concierge Services
Conference Center
Conference Space
Laundry Facilities
Porter/Bellhop
Reception Hall
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
Estacionamento
Parking (Self) (free)
Parking (Uncovered)
Parking (Valet) (surcharge)
Internet
WiFi (surcharge)