Scottsdale Plaza Resort
105 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
105 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Scottsdale Plaza Resort, les prix par nuit s'élèvent en moyenne à 98 $US pendant le mois le moins cher (août) et à 367 $US pendant le mois le plus cher (mars), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 276 $US |
| février | 357 $US |
| mars | 367 $US |
| avril | 312 $US |
| mai | 203 $US |
| juin | 130 $US |
| juillet | 124 $US |
| août | 98 $US |
| septembre | 105 $US |
| octobre | 169 $US |
| novembre | 197 $US |
| décembre | 133 $US |
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sept. · 105 $US
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Le plus cher : mars (env. 367 $US)
Le moins cher : août (env. 98 $US)
À propos de cet établissement
Complexe de luxe avec 2 piscines extérieures, un centre de fitness et des options de restauration au cœur de Paradise Valley.
Parking
Navette aéroport
Aménagements pour animaux de compagnie
Piscine
Centre d'affaires
Service en chambre
Emplacement
North Scottsdale Road, 7200, Phoenix, Arizona, États-Unis d’Amérique
Avis des voyageurs
8.7
Fabuleux
Basé sur 1 225 avis vérifiés
Qui séjourne ici ?
Affaires
19%
Couples
36%
Familles
31%
Groupes
10%
Solo
3%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Kimpton Miralina, bientôt le Scottsdale Plaza Resort, les clients apprécient les villas spacieuses, le calme des lieux et le personnel serviable, mais beaucoup soulignent d'importants travaux de rénovation qui entraînent la fermeture de nombreux équipements, des chambres vieillottes et un service de ménage inégal qui peut affecter le confort et le rapport qualité-prix.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Kimpton Miralina, bientôt le Scottsdale Plaza Resort, les clients apprécient les villas spacieuses, le calme des lieux et le personnel serviable, mais beaucoup soulignent d'importants travaux de rénovation qui entraînent la fermeture de nombreux équipements, des chambres vieillottes et un service de ménage inégal qui peut affecter le confort et le rapport qualité-prix.
L'emplacement est pratique pour accéder à Old Town et aux boutiques, et beaucoup apprécient les nombreuses piscines et les plans d'étage spacieux lorsque disponibles. Les frustrations récurrentes incluent un préavis tardif concernant les fermetures et les frais de séjour malgré un accès limité, ainsi que des problèmes d'entretien périodiques et la présence de nuisibles. Attendez-vous à des espaces généreux et à un service amical, mais assurez-vous de savoir quels équipements sont opérationnels aux dates de votre séjour.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les travaux de rénovation en cours entraînent fréquemment la fermeture ou la limitation d'accès à la piscine principale, au bar/restaurant, au spa et à d'autres équipements, et certains clients continuent d'être facturés des frais de séjour. Lorsque ouverts, les nombreuses piscines et les jardins paysagers sont appréciés.
Avis de voyageur à ce sujet
8
Brooke
23 juin 2025
·
A séjourné 3 nuits
Nice property but half the resort was under renovation. We didn’t find out until one week prior to arrival. No bar or restaurant available, one pool closed etc. Definitely changed the vibe. Looking forward to seeing it after the renovations are done.
Nice property but half the resort was under renovation. We didn’t find out until one week prior to arrival. No bar or restaurant available, one pool closed etc. Definitely changed the vibe. Looking forward to seeing it after the renovations are done.
6
Moises
22 juil. 2025
·
A séjourné 3 nuits
Property was under construction. No amenities, restaurants, or service available. No communication from the hotel staff about the lack of amenities or service. Resort fees were still charged even though we had no access to anything from the resort.
Property was under construction. No amenities, restaurants, or service available. No communication from the hotel staff about the lack of amenities or service. Resort fees were still charged even though we had no access to anything from the resort.
4
Vytas
14 oct. 2025
·
A séjourné 1 nuit
Everything was under construction, being remodeled. Very loud at all times.
Everything was under construction, being remodeled. Very loud at all times.
2
Nicole
24 sept. 2025
·
A séjourné 2 nuits
Terrible! Wake up to construction. Last time I stayed there was room service but because of all of the construction, there were no amenities available. You would think they would make up for it
Terrible! Wake up to construction. Last time I stayed there was room service but because of all of the construction, there were no amenities available. You would think they would make up for it
4
Denise
12 août 2025
·
A séjourné 4 nuits
We stayed 4 nights and had our room serviced after the first night, the trash and bedding were left in bags outside our room. My card was charged twice for our stay and I had to have that corrected. No one at front desk mentioned they were short staffed or under construction. No food other than grab and go on site.
We stayed 4 nights and had our room serviced after the first night, the trash and bedding were left in bags outside our room. My card was charged twice for our stay and I had to have that corrected. No one at front desk mentioned they were short staffed or under construction. No food other than grab and go on site.
6
Porchia
23 juin 2025
·
A séjourné 4 nuits
The staff and area around the hotel are exceptional. I booked this hotel to relax and the kids had 5 advertised pools at the time I booked. A week before our trip from CT, I got an email through Expedia stating the hotel will be under renovation and essentially the whole place was closed. Just 1 pool (I wasn’t able to find the casita pool which was advertised as private). No spa. No restaurants. Since nothing was going on, we had to do lots of things off property. The rooms are very dated. It was clean but always a musty, dusty smell. Nothing was wowing. I was extremely disappointed considering this was supposed to be the best part of our trip. I have to check my email for my receipt because I was supposed to have the resort fees waived and I don’t think they were. It would have been nice to have notice prior to booking that construction was going on because I could have booked at our number 2 choice.
The staff and area around the hotel are exceptional. I booked this hotel to relax and the kids had 5 advertised pools at the time I booked. A week before our trip from CT, I got an email through Expedia stating the hotel will be under renovation and essentially the whole place was closed. Just 1 pool (I wasn’t able to find the casita pool which was advertised as private). No spa. No restaurants. Since nothing was going on, we had to do lots of things off property. The rooms are very dated. It was clean but always a musty, dusty smell. Nothing was wowing. I was extremely disappointed considering this was supposed to be the best part of our trip. I have to check my email for my receipt because I was supposed to have the resort fees waived and I don’t think they were. It would have been nice to have notice prior to booking that construction was going on because I could have booked at our number 2 choice.
4
GLORIA
23 mai 2025
·
A séjourné 1 nuit
I was disappointed because I was made aware the day that I was checking in that the hotel was being remodeled and we only had access to one pool. they did upgrade our room but I would have cancelled as the smaller pool was crowded. The hotel trash bins were over flowing with trash, their were no towels for the pool.
I was disappointed because I was made aware the day that I was checking in that the hotel was being remodeled and we only had access to one pool. they did upgrade our room but I would have cancelled as the smaller pool was crowded. The hotel trash bins were over flowing with trash, their were no towels for the pool.
6
Ben
7 août 2025
·
A séjourné 1 nuit
Made the reservation and then received email the next day that the property was undergoing a major renovation. Would have been nice to know that in advance. Arrived and it looked like I had arrived at a construction site. The valet was abandoned. No bell service. One very nice lady manning the lobby and that was it. Restaurants closed Pool closed. No water in the room to drink. The only saving grace was that the room itself was actually very big and had a great shower. Definitely not a resort style stay. I wouldn't recommend this place until they complete renovations. Overall it was not a resort quality much more like a motel..
Made the reservation and then received email the next day that the property was undergoing a major renovation. Would have been nice to know that in advance. Arrived and it looked like I had arrived at a construction site. The valet was abandoned. No bell service. One very nice lady manning the lobby and that was it. Restaurants closed Pool closed. No water in the room to drink. The only saving grace was that the room itself was actually very big and had a great shower. Definitely not a resort style stay. I wouldn't recommend this place until they complete renovations. Overall it was not a resort quality much more like a motel..
2
Damon
21 juil. 2025
·
A séjourné 2 nuits
I’m writing to express my disappointment with our recent stay at your resort over the weekend, which we had booked to celebrate my wife’s birthday. We have visited your resort many times before and have always had great experiences, but unfortunately, this trip did not meet our expectations. Upon arrival, we were shocked to find that the resort was undergoing major construction. The main pool was closed, the bar and all the restaurants were not operating, and the gym was in poor condition and clearly not being maintained. We were not informed of any of this in advance. Had we known that these key amenities would be unavailable, we would have made different plans and stayed elsewhere. These facilities are a major reason we return to your resort, and their unavailability significantly impacted the quality of our stay. Despite the lack of amenities, we were still charged a daily resort fee, which we believe is inappropriate given the circumstances. We also spoke with several other guests during our stay who were issued refunds under similar complaints. Given the situation, we are requesting a refund for our stay, or at minimum, a full refund of the resort fees. We hope you will take this matter seriously and respond promptly. Sincerely, Damon Poole
I’m writing to express my disappointment with our recent stay at your resort over the weekend, which we had booked to celebrate my wife’s birthday. We have visited your resort many times before and have always had great experiences, but unfortunately, this trip did not meet our expectations. Upon arrival, we were shocked to find that the resort was undergoing major construction. The main pool was closed, the bar and all the restaurants were not operating, and the gym was in poor condition and clearly not being maintained. We were not informed of any of this in advance. Had we known that these key amenities would be unavailable, we would have made different plans and stayed elsewhere. These facilities are a major reason we return to your resort, and their unavailability significantly impacted the quality of our stay. Despite the lack of amenities, we were still charged a daily resort fee, which we believe is inappropriate given the circumstances. We also spoke with several other guests during our stay who were issued refunds under similar complaints. Given the situation, we are requesting a refund for our stay, or at minimum, a full refund of the resort fees. We hope you will take this matter seriously and respond promptly. Sincerely, Damon Poole
4
Theresa
28 oct. 2025
·
A séjourné 1 nuit
The hotel is under construction. I’d wait to stay there after it’s done.
The hotel is under construction. I’d wait to stay there after it’s done.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les commentaires sur la propreté sont mitigés : beaucoup ont trouvé les chambres et les piscines propres, mais plusieurs ont signalé des zones poussiéreuses ou sales, des poubelles débordantes et la présence occasionnelle d'insectes. Le service de ménage a parfois laissé des bagages devant les chambres ou oublié d'effectuer le service.
Avis de voyageur à ce sujet
2
Tanya
30 août 2025
·
A séjourné 2 nuits
The first and only hotel where we checked in and actually left within the same hour to stay somewhere else. I booked a 2 night stay here and paid in full and unfortunately walked away with no refund at all... But the condition of the "resort" is far from what you see online. Yes, they are under construction, but the rooms are so dark, dated, and musty. I wanted to open the curtains to bring some light into the room and what I got was a layer of dust in my face as soon as the curtains moved. We were going to just stay for the one night and check out the next day and find elsewhere, but as soon as I pulled the blanket away from the bed and moved the pillow, a bug ran across the bed and that was what made us grab our bags and leave. There was no way I would feel comfortable sleeping in the bed for even the one night if I knew there would be bugs! We've stayed at many "resort type villas" over the years and this one was by far the worst one... There is no way this is a 4 star rated hotel. Again, this is my first time leaving a review like this but I want to warn others as what you see online is not what you get in person. Unfortunate we lost out on the money spent but at least we did not have any sort of bug or tick or cockroaches on us! My husband mentioned we should let the front end staff know we were leaving immediately but as all resorts and hotels are; once you've paid, there's no refunds; so what would be the point? This came across as a 1 star resort to us, not 4.
The first and only hotel where we checked in and actually left within the same hour to stay somewhere else. I booked a 2 night stay here and paid in full and unfortunately walked away with no refund at all... But the condition of the "resort" is far from what you see online. Yes, they are under construction, but the rooms are so dark, dated, and musty. I wanted to open the curtains to bring some light into the room and what I got was a layer of dust in my face as soon as the curtains moved. We were going to just stay for the one night and check out the next day and find elsewhere, but as soon as I pulled the blanket away from the bed and moved the pillow, a bug ran across the bed and that was what made us grab our bags and leave. There was no way I would feel comfortable sleeping in the bed for even the one night if I knew there would be bugs! We've stayed at many "resort type villas" over the years and this one was by far the worst one... There is no way this is a 4 star rated hotel. Again, this is my first time leaving a review like this but I want to warn others as what you see online is not what you get in person. Unfortunate we lost out on the money spent but at least we did not have any sort of bug or tick or cockroaches on us! My husband mentioned we should let the front end staff know we were leaving immediately but as all resorts and hotels are; once you've paid, there's no refunds; so what would be the point? This came across as a 1 star resort to us, not 4.
10
Brady
28 oct. 2025
·
A séjourné 4 nuits
Clean hotel. Friendly staff
Clean hotel. Friendly staff
8
Elizabeth
8 mai 2025
·
A séjourné 5 nuits
Beautiful property, clean spacious pools. Rooms were clean.
Beautiful property, clean spacious pools. Rooms were clean.
4
James
7 juil. 2025
·
A séjourné 3 nuits
Property is not well Maintained. Trash cans around property overflowing with trash! Animals pick through trash after it is on the ground and staff leaves it on the ground. Trash in our room from past guest.
Property is not well Maintained. Trash cans around property overflowing with trash! Animals pick through trash after it is on the ground and staff leaves it on the ground. Trash in our room from past guest.
4
Alec
21 avr. 2025
·
A séjourné 3 nuits
There were cockroaches all over my room. I even left some that I killed in a glass with a note for housekeeping to verify. I also have pictures I can send of multiple roaches in the room from each night I stayed. Happy to send the photos to you.
There were cockroaches all over my room. I even left some that I killed in a glass with a note for housekeeping to verify. I also have pictures I can send of multiple roaches in the room from each night I stayed. Happy to send the photos to you.
10
Aprim
5 mai 2025
·
A séjourné 5 nuits
Beautiful and clean and excellent service
Beautiful and clean and excellent service
10
mary sue
6 août 2025
·
A séjourné 3 nuits
Great place to stay rooms are clean. Staff is friendly.
Great place to stay rooms are clean. Staff is friendly.
4
Jazmin
8 août 2025
·
A séjourné 1 nuit
Place was not cleaned and felt dirty
Place was not cleaned and felt dirty
10
LaTasha
13 juin 2025
·
A séjourné 3 nuits
Property was clean, close proximity of shopping and restaurants, nice amenities.
Property was clean, close proximity of shopping and restaurants, nice amenities.
2
Lana
22 mai 2025
·
A séjourné 1 nuit
Cockroach in bathroom.
Cockroach in bathroom.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres et les casitas sont généralement spacieuses et calmes, mais beaucoup les trouvent vieillottes, certaines sont sombres ou sentent la poussière, et des problèmes d'entretien tels que la climatisation bruyante, des équipements cassés ou des pannes de Wi‑Fi/TV apparaissent. Les logements au deuxième étage nécessitent de prendre des escaliers, et le bruit peut se propager entre les chambres.
Avis de voyageur à ce sujet
6
Cy
22 mars 2025
·
A séjourné 2 nuits
The rooms are very dark, even with the lights they have. Are wood shades was not working well and the bathroom barn door would not stay closed. Heads up to the people who need an elevator to get to the second floor there is no elevator so if you can’t handle bringing your luggage up or down ask for a first floor unit.
The rooms are very dark, even with the lights they have. Are wood shades was not working well and the bathroom barn door would not stay closed. Heads up to the people who need an elevator to get to the second floor there is no elevator so if you can’t handle bringing your luggage up or down ask for a first floor unit.
8
vlado
21 mai 2025
·
A séjourné 3 nuits
Quite roomy place,just needs updating and I believe they are in process
Quite roomy place,just needs updating and I believe they are in process
6
elizabeth
23 nov. 2025
·
A séjourné 2 nuits
there was a lot of construction going on. the room was really dated. i think they should be more up front with what’s happening at the hotel and they shouldn’t charge so much for rooms that look shabby.
there was a lot of construction going on. the room was really dated. i think they should be more up front with what’s happening at the hotel and they shouldn’t charge so much for rooms that look shabby.
6
Lavinia
20 mai 2025
·
A séjourné 3 nuits
Ok where do I start, I had booked this hotel because of all the amenities that came with it plus the location and accessibility to the activities I wanted to do, I had a VERY hard time finding the hotel and lobby, once I finally found it I was handed a letter pretty much saying half the hotel is being torn down and everything has been moved around, and some of the pools were out of service. Information that’s important to know a head of time. The rooms a kinda hard to find and once I got into the hotel, it was clean but when I checked the bed there was no bottom sheet which was kinda weird but overall, tho this is a nice area I don’t think it was worth the price staying and charging resort fees.
Ok where do I start, I had booked this hotel because of all the amenities that came with it plus the location and accessibility to the activities I wanted to do, I had a VERY hard time finding the hotel and lobby, once I finally found it I was handed a letter pretty much saying half the hotel is being torn down and everything has been moved around, and some of the pools were out of service. Information that’s important to know a head of time. The rooms a kinda hard to find and once I got into the hotel, it was clean but when I checked the bed there was no bottom sheet which was kinda weird but overall, tho this is a nice area I don’t think it was worth the price staying and charging resort fees.
6
Tanya
24 avr. 2025
·
A séjourné 1 nuit
Room smelled like sewer gas
Room smelled like sewer gas
8
Heather
25 août 2025
·
A séjourné 2 nuits
at check in was fantastic as well as the bell hop who showed us to our room. Check in was quick and easy. The room is dated, I see why they are remodeling. It's very 90's. The grounds are pretty blah, very motel like. Our Casita had an adjoining door to an additional Casita and the people in it were loud and woke us up very early all weekend. The Casita pool was okay, hot though not refreshing. They did have plenty of towels, secured umbrellas, and decent lounge chairs. It was nice having the room close to the Casita so we could get our own food and drinks since things were closed due to the remodel.
at check in was fantastic as well as the bell hop who showed us to our room. Check in was quick and easy. The room is dated, I see why they are remodeling. It's very 90's. The grounds are pretty blah, very motel like. Our Casita had an adjoining door to an additional Casita and the people in it were loud and woke us up very early all weekend. The Casita pool was okay, hot though not refreshing. They did have plenty of towels, secured umbrellas, and decent lounge chairs. It was nice having the room close to the Casita so we could get our own food and drinks since things were closed due to the remodel.
6
Ganesa
25 févr. 2025
·
A séjourné 3 nuits
The resort grounds are very well kept. The pool is advertised as heated but was not although they have a decent sized Jacuzzi so that helped. The rooms are dated/modern, meaning they made updates to a dated room so it’s better, but still dated. It could also be because the room gets very little natural light and has carpet. My room required all 7 lamps and lights to be on and it was still darker than most hotel rooms. The property is large and the doo have golf carts to get you around although my building was pretty close to both the pool and the restaurant. The restaurant serves burgers and bar type food which was ok. Over all the resort served its purpose it was close to all excursions we planned and it’s located in a beautiful area of Phoenix/Scottsdale, really beautiful. Views of the mountains and the beautiful homes were great to see. Also, restaurants and shopping is right across the street.
The resort grounds are very well kept. The pool is advertised as heated but was not although they have a decent sized Jacuzzi so that helped. The rooms are dated/modern, meaning they made updates to a dated room so it’s better, but still dated. It could also be because the room gets very little natural light and has carpet. My room required all 7 lamps and lights to be on and it was still darker than most hotel rooms. The property is large and the doo have golf carts to get you around although my building was pretty close to both the pool and the restaurant. The restaurant serves burgers and bar type food which was ok. Over all the resort served its purpose it was close to all excursions we planned and it’s located in a beautiful area of Phoenix/Scottsdale, really beautiful. Views of the mountains and the beautiful homes were great to see. Also, restaurants and shopping is right across the street.
10
amalia
23 nov. 2025
·
A séjourné 3 nuits
The room has bad smells. The heater was loud and no lighter for the fire place. We ask for the lighter and they provide us.
The room has bad smells. The heater was loud and no lighter for the fire place. We ask for the lighter and they provide us.
6
Elzhana
25 mars 2025
·
A séjourné 2 nuits
The rooms were incredibly dated and the walls were super thin, we could hear everything the people in the next room were talking about. We didn't use the pool so I can't speak about that. The gym was ok. Everything was clean and well maintained.
The rooms were incredibly dated and the walls were super thin, we could hear everything the people in the next room were talking about. We didn't use the pool so I can't speak about that. The gym was ok. Everything was clean and well maintained.
6
Jorge
1 juil. 2025
·
A séjourné 2 nuits
Please be aware that this hotel is in renovation and it does affect the general experience. The two-story rooms are very spacious and those in front of the pool make it a great plus. The hotel is a bit dated, so maybe it will be a very nice place after they are done with the renos
Please be aware that this hotel is in renovation and it does affect the general experience. The two-story rooms are very spacious and those in front of the pool make it a great plus. The hotel is a bit dated, so maybe it will be a very nice place after they are done with the renos
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est souvent amical et serviable, avec un enregistrement facile et un service de bagagerie efficace, mais la communication concernant les fermetures et la réactivité peuvent être inégales, et quelques clients ont signalé un manque de politesse.
Avis de voyageur à ce sujet
10
Valerie
20 août 2025
·
A séjourné 1 nuit
Though close to a very busy street, it was very quiet. Sadden that bar and restaurant were unavailable but they had advised me prior to arrival about upgrades being done which look very nice. Restaurants and shopping close. Staff was awesome. Rooms very clean. Gym very nice and very clean. I would do another staycation with them.
Though close to a very busy street, it was very quiet. Sadden that bar and restaurant were unavailable but they had advised me prior to arrival about upgrades being done which look very nice. Restaurants and shopping close. Staff was awesome. Rooms very clean. Gym very nice and very clean. I would do another staycation with them.
10
Shelly Lynn
8 avr. 2025
·
A séjourné 3 nuits
The grounds are incredible. The rooms are wonderful. Kathy at the garden Café is superb as always. The surroundings are beautiful and the walkability is great. The staff at the front desk is horrible.
The grounds are incredible. The rooms are wonderful. Kathy at the garden Café is superb as always. The surroundings are beautiful and the walkability is great. The staff at the front desk is horrible.
10
Brady
28 oct. 2025
·
A séjourné 4 nuits
Clean hotel. Friendly staff
Clean hotel. Friendly staff
10
Anthony
12 mars 2025
·
A séjourné 7 nuits
We had a wonderful week’s stay at the Scottsdale Plaza Resort! The grounds are beautiful, the staff friendly and accommodating, and our king suite was very comfortable. We highly recommend it and will look forward to staying again!
We had a wonderful week’s stay at the Scottsdale Plaza Resort! The grounds are beautiful, the staff friendly and accommodating, and our king suite was very comfortable. We highly recommend it and will look forward to staying again!
10
Sergio
17 août 2025
·
A séjourné 1 nuit
Great staff, very pleasant and professional. Will be coming back.
Great staff, very pleasant and professional. Will be coming back.
10
Scott
13 mars 2025
·
A séjourné 4 nuits
Great location and very friendly and helpful staff.
Great location and very friendly and helpful staff.
10
Pam
2 août 2025
·
A séjourné 2 nuits
Very nice place to stay. Staff was wonderful
Very nice place to stay. Staff was wonderful
10
Jason
6 mars 2025
·
A séjourné 1 nuit
Great front desk!
Great front desk!
10
Eryn
7 nov. 2025
·
A séjourné 1 nuit
Absolutely delightful experience. I love the separate villas, especially the 2-story condo... what more could you ask for? The staff were incredibly helpful, kind, hospitable, etc. They are undergoing some construction upgrades/expansions but we literally did not hear a thing... quiet, serene, beautiful property.
Absolutely delightful experience. I love the separate villas, especially the 2-story condo... what more could you ask for? The staff were incredibly helpful, kind, hospitable, etc. They are undergoing some construction upgrades/expansions but we literally did not hear a thing... quiet, serene, beautiful property.
4
Sean
2 avr. 2025
·
A séjourné 4 nuits
I have stayed here many times over the past few years and my previous 2 stays were not pleasant namely my most recent stay last week. Staff was rude and not helpful. I had to move rooms twice just like I had to on my stay before my most recent trip due to issues with there only being hot water in the shower. After sending an email to management it took them almost a week to reply to me and barely addressing my dissatisfaction. They have lost me as a customer simple due to the lack of consideration with the multiple issues I experienced. FYI - I wasn't even looking for a refund or any type of credit. Too bad management couldn't be bothered.
I have stayed here many times over the past few years and my previous 2 stays were not pleasant namely my most recent stay last week. Staff was rude and not helpful. I had to move rooms twice just like I had to on my stay before my most recent trip due to issues with there only being hot water in the shower. After sending an email to management it took them almost a week to reply to me and barely addressing my dissatisfaction. They have lost me as a customer simple due to the lack of consideration with the multiple issues I experienced. FYI - I wasn't even looking for a refund or any type of credit. Too bad management couldn't be bothered.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement pratique pour Old Town, les restaurants, les boutiques et les randonnées, avec des environs généralement calmes.
Avis de voyageur à ce sujet
10
Valerie
20 août 2025
·
A séjourné 1 nuit
Though close to a very busy street, it was very quiet. Sadden that bar and restaurant were unavailable but they had advised me prior to arrival about upgrades being done which look very nice. Restaurants and shopping close. Staff was awesome. Rooms very clean. Gym very nice and very clean. I would do another staycation with them.
Though close to a very busy street, it was very quiet. Sadden that bar and restaurant were unavailable but they had advised me prior to arrival about upgrades being done which look very nice. Restaurants and shopping close. Staff was awesome. Rooms very clean. Gym very nice and very clean. I would do another staycation with them.
10
Jeffrey
29 avr. 2025
·
A séjourné 1 nuit
Always stay here for my business trips. Great location, quiet, clean, excellent staff.
Always stay here for my business trips. Great location, quiet, clean, excellent staff.
10
Lisa
15 mars 2025
·
A séjourné 3 nuits
Great location for local hiking, dining, and accommodations were spot on! They have something for everyone on the property!
Great location for local hiking, dining, and accommodations were spot on! They have something for everyone on the property!
10
David
15 mai 2025
·
A séjourné 2 nuits
The property was large (around 40 acres) and had a few choices for pools. Our room was very nice and quiet. Parking was easy. The area has plenty of shopping and dining options.
The property was large (around 40 acres) and had a few choices for pools. Our room was very nice and quiet. Parking was easy. The area has plenty of shopping and dining options.
10
Kirubel
17 août 2025
·
A séjourné 1 nuit
This place is amazing. Very quiet and plenty of shopping around the area.
This place is amazing. Very quiet and plenty of shopping around the area.
8
Hans
15 févr. 2025
·
A séjourné 2 nuits
Center to everything.
Center to everything.
10
Ashley
21 avr. 2025
·
A séjourné 3 nuits
Beautiful property, great location!
Beautiful property, great location!
10
Kin
7 avr. 2025
·
A séjourné 7 nuits
Great location..great food and shopping walkable across street. The rooms are huge and clean. Great pools. Great pool/food service. Easy to get to old town Scottsdale and Fashion mall from there.
Great location..great food and shopping walkable across street. The rooms are huge and clean. Great pools. Great pool/food service. Easy to get to old town Scottsdale and Fashion mall from there.
10
LaTasha
13 juin 2025
·
A séjourné 3 nuits
Property was clean, close proximity of shopping and restaurants, nice amenities.
Property was clean, close proximity of shopping and restaurants, nice amenities.
10
Jason
5 mars 2025
·
A séjourné 1 nuit
Great location. Comfortable rooms and setting. Will definitely return.
Great location. Comfortable rooms and setting. Will definitely return.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Pendant les rénovations, les restaurants sur place et le bar de la piscine étaient souvent fermés ou fonctionnaient avec des restrictions. Lorsqu'ils sont ouverts, les clients signalent des repas décents à bons, en particulier le petit-déjeuner et JD’s, bien que les options puissent être limitées.
Avis de voyageur à ce sujet
10
Karoline
5 juil. 2025
·
A séjourné 6 nuits
Vey nice property that is family friendly. We loved the pools and restaurants. It is located close to downtown Scottsdale, so very close to restaurants.
Vey nice property that is family friendly. We loved the pools and restaurants. It is located close to downtown Scottsdale, so very close to restaurants.
8
Brooke
23 juin 2025
·
A séjourné 3 nuits
Nice property but half the resort was under renovation. We didn’t find out until one week prior to arrival. No bar or restaurant available, one pool closed etc. Definitely changed the vibe. Looking forward to seeing it after the renovations are done.
Nice property but half the resort was under renovation. We didn’t find out until one week prior to arrival. No bar or restaurant available, one pool closed etc. Definitely changed the vibe. Looking forward to seeing it after the renovations are done.
10
Valerie
20 août 2025
·
A séjourné 1 nuit
Though close to a very busy street, it was very quiet. Sadden that bar and restaurant were unavailable but they had advised me prior to arrival about upgrades being done which look very nice. Restaurants and shopping close. Staff was awesome. Rooms very clean. Gym very nice and very clean. I would do another staycation with them.
Though close to a very busy street, it was very quiet. Sadden that bar and restaurant were unavailable but they had advised me prior to arrival about upgrades being done which look very nice. Restaurants and shopping close. Staff was awesome. Rooms very clean. Gym very nice and very clean. I would do another staycation with them.
10
Shelly Lynn
8 avr. 2025
·
A séjourné 3 nuits
The grounds are incredible. The rooms are wonderful. Kathy at the garden Café is superb as always. The surroundings are beautiful and the walkability is great. The staff at the front desk is horrible.
The grounds are incredible. The rooms are wonderful. Kathy at the garden Café is superb as always. The surroundings are beautiful and the walkability is great. The staff at the front desk is horrible.
10
Kamarie
10 févr. 2025
·
A séjourné 1 nuit
Nice property, Loved the fire place and poolside bar!
Nice property, Loved the fire place and poolside bar!
8
Anne
5 mai 2025
·
A séjourné 3 nuits
Pros • Multiple pools and a large, clean hot tub with plenty of seating • Pretty waterfall feature at the main pool—especially romantic when lit up at night • Ample golf cart rides available on request to get to rooms or the spa • Beautiful, well-maintained desert landscaping with palm trees, cacti, and colorful flowers • Excellent spa experience—massage therapists Hayden and Sid were outstanding • Beds were very comfortable with a generous supply of pillows • Thermostat and TVs were intuitive and easy to use • Complimentary shuttle service to Old Town Scottsdale and anywhere within a 15-minute radius • Charming private outdoor patio just outside our suite • Orange-infused water in the lobby was a nice touch • Property felt very safe throughout our stay • Very clean Neutral • Bath products were average—not luxurious but serviceable and well-scented • On-site food was fine; best items were the burger from the lunch/dinner menu and avocado toast for breakfast. Cons • The advertised pool bar and multiple dining/coffee options were misleading • No housekeeping refresh unless requested; had to ask for new towels after the first day • Long wait (45 minutes) for the return shuttle from town, despite the free service • Groundskeeping started before 8 AM near our room—mowers and blowers disrupted the morning • Front desk service was okay but not particularly warm or accommodating • Pesky grackles • No VIP perks offered or mentioned, even for Expedia Platinum members (disappointing)
Pros • Multiple pools and a large, clean hot tub with plenty of seating • Pretty waterfall feature at the main pool—especially romantic when lit up at night • Ample golf cart rides available on request to get to rooms or the spa • Beautiful, well-maintained desert landscaping with palm trees, cacti, and colorful flowers • Excellent spa experience—massage therapists Hayden and Sid were outstanding • Beds were very comfortable with a generous supply of pillows • Thermostat and TVs were intuitive and easy to use • Complimentary shuttle service to Old Town Scottsdale and anywhere within a 15-minute radius • Charming private outdoor patio just outside our suite • Orange-infused water in the lobby was a nice touch • Property felt very safe throughout our stay • Very clean Neutral • Bath products were average—not luxurious but serviceable and well-scented • On-site food was fine; best items were the burger from the lunch/dinner menu and avocado toast for breakfast. Cons • The advertised pool bar and multiple dining/coffee options were misleading • No housekeeping refresh unless requested; had to ask for new towels after the first day • Long wait (45 minutes) for the return shuttle from town, despite the free service • Groundskeeping started before 8 AM near our room—mowers and blowers disrupted the morning • Front desk service was okay but not particularly warm or accommodating • Pesky grackles • No VIP perks offered or mentioned, even for Expedia Platinum members (disappointing)
6
Bronwyn E.
27 juin 2025
·
A séjourné 1 nuit
Went there for a weekend get away. A staycation of sorts. We chose this hotel because they had a bar located on site. Arrived and the hotel was under construction. Bar was closed. A little disappointed. But the room was clean and staff was very nice.
Went there for a weekend get away. A staycation of sorts. We chose this hotel because they had a bar located on site. Arrived and the hotel was under construction. Bar was closed. A little disappointed. But the room was clean and staff was very nice.
10
Myndee
5 mai 2025
·
A séjourné 3 nuits
The property was great! We enjoyed walking the grounds, the swimming pool and had great dinners at JD's.
The property was great! We enjoyed walking the grounds, the swimming pool and had great dinners at JD's.
6
Ben
7 août 2025
·
A séjourné 1 nuit
Made the reservation and then received email the next day that the property was undergoing a major renovation. Would have been nice to know that in advance. Arrived and it looked like I had arrived at a construction site. The valet was abandoned. No bell service. One very nice lady manning the lobby and that was it. Restaurants closed Pool closed. No water in the room to drink. The only saving grace was that the room itself was actually very big and had a great shower. Definitely not a resort style stay. I wouldn't recommend this place until they complete renovations. Overall it was not a resort quality much more like a motel..
Made the reservation and then received email the next day that the property was undergoing a major renovation. Would have been nice to know that in advance. Arrived and it looked like I had arrived at a construction site. The valet was abandoned. No bell service. One very nice lady manning the lobby and that was it. Restaurants closed Pool closed. No water in the room to drink. The only saving grace was that the room itself was actually very big and had a great shower. Definitely not a resort style stay. I wouldn't recommend this place until they complete renovations. Overall it was not a resort quality much more like a motel..
8
Kait
12 nov. 2024
·
A séjourné 1 nuit
Property is beautiful and amenities are great. Food and service at the Cabana Cafe could be better.
Property is beautiful and amenities are great. Food and service at the Cabana Cafe could be better.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Jason
8 sept. 2024
·
A séjourné 7 nuits
.
.
8
Paul
28 juil. 2024
·
A séjourné 7 nuits
.
.
10
Sara
27 juil. 2024
·
A séjourné 2 nuits
.
.
10
Joseph
27 mars 2023
·
A séjourné 1 nuit
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.
10
khaled
21 oct. 2022
·
A séjourné 1 nuit
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Politiques de l’établissement
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Départ
Arrivée à partir de 16:00
Avant 11:00
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-14: 172.74987955334473USD
- 2026-09-15: 172.623476721405USD
- 2026-09-16: 172.623476721405USD
- 2026-09-17: 171.73941411735532USD
- 2026-09-18: 169.6125429504547USD
- 2026-09-19: 170.60640238609312USD
- 2026-09-20: 170.60640238609312USD
- 2026-09-21: 171.73941411735532USD
- 2026-09-22: 231.06376044429015USD
- 2026-09-23: 230.59310448312377USD
- 2026-09-24: 231.06376044429015USD
- 2026-09-25: 247.37784386224362USD
- 2026-09-26: 246.46011140382384USD
- 2026-09-27: 214.79021468572995USD
- 2026-09-28: 239.20460998219298USD
- 2026-09-29: 246.58846891873168USD
- 2026-09-30: 246.58846891873168USD
- 2026-10-01: 258.58497463568114USD
- 2026-10-02: 233.3258745408783USD
- 2026-10-03: 385.44816082900996USD
- 2026-10-04: 373.5516433092956USD
- 2026-10-05: 258.58497463568114USD
- 2026-10-06: 258.58497463568114USD
- 2026-10-07: 258.58497463568114USD
- 2026-10-08: 258.58497463568114USD
- 2026-10-09: 258.58497463568114USD
- 2026-10-10: 258.58497463568114USD
- 2026-10-11: 258.58497463568114USD
- 2026-10-12: 258.58497463568114USD
- 2026-10-13: 258.58497463568114USD
- 2026-10-14: 258.58497463568114USD
- 2026-10-15: 258.58497463568114USD
- 2026-10-16: 258.58497463568114USD
- 2026-10-17: 258.58497463568114USD
- 2026-10-18: 258.58497463568114USD
- 2026-10-19: 258.58497463568114USD
- 2026-10-20: 258.58497463568114USD
- 2026-10-21: 258.58497463568114USD
- 2026-10-22: 258.58497463568114USD
- 2026-10-23: 258.58497463568114USD
- 2026-10-24: 258.58497463568114USD
- 2026-10-25: 258.58497463568114USD
- 2026-10-26: 258.58497463568114USD
- 2026-10-27: 258.58497463568114USD
- 2026-10-28: 258.58497463568114USD
- 2026-10-29: 249.5875865430908USD
- 2026-10-30: 249.5875865430908USD
- 2026-10-31: 257.58526876089473USD
- 2026-11-01: 258.58497463568114USD
- 2026-11-02: 258.58497463568114USD
- 2026-11-03: 258.58497463568114USD
- 2026-11-04: 258.58497463568114USD
- 2026-11-05: 258.58497463568114USD
- 2026-11-06: 382.86878935986323USD
- 2026-11-07: 258.58497463568114USD
- 2026-11-08: 258.58497463568114USD
- 2026-11-09: 258.58497463568114USD
- 2026-11-10: 258.58497463568114USD
- 2026-11-11: 258.58497463568114USD
- 2026-11-12: 258.58497463568114USD
- 2026-11-13: 258.58497463568114USD
- 2026-11-14: 258.58497463568114USD
Équipements populaires
Parking
Navette aéroport
Aménagements pour animaux de compagnie
Piscine
Centre d'affaires
Service en chambre
Services
Centre d'affaires
Concierge
Organisation d'excursions
Réception ouverte 24h/24
Nettoyage à sec
Salle(s) de conférence
Personnel multilingue
Coffre-fort
Distributeur automatique de billets
Bagagistes
Service de réveil
Salles de réunion
Blanchisserie
Magasins
Photocopieur
Service de billetterie
Espace d'exposition
Consigne à bagage
Zone fumeurs
Magasin de souvenirs/Cadeaux
Formalités d'arrivée/Départ express
Parking
Parking
Navette aéroport
Service de voiturier
Général
Service en chambre
Aménagements pour animaux de compagnie
Salon de massage/Beauté
Bar/Salon
Climatisation
Chambres non-fumeurs
Sauna
Réfrigérateur
Films à la carte
Machine à café/Thé
Sèche-cheveux
Télévision
Salon
Jacuzzi
Massage
Spa et centre de bien-être
Aire de pique nique/Tables
Machine à glaçons
Baignoire à remous
Activités
Piscine
Courts de tennis
Randonnée
Piscine extérieure
Connexion Internet
Wi-fi gratuit