Scottsdale Plaza Resort
US$ 105
/noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 105
/noite
Média para setembro
Preços médios mensais
Em Scottsdale Plaza Resort, o preço por noite é, em média, US$ 98 no mês mais barato (agosto) e US$ 367 no mês mais caro (março), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 276 |
| fevereiro | US$ 357 |
| março | US$ 367 |
| abril | US$ 312 |
| maio | US$ 203 |
| junho | US$ 130 |
| julho | US$ 124 |
| agosto | US$ 98 |
| setembro | US$ 105 |
| outubro | US$ 169 |
| novembro | US$ 197 |
| dezembro | US$ 133 |
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set. · US$ 105
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Mais caro: março (aprox. US$ 367)
Mais barato: agosto (aprox. US$ 98)
Sobre este alojamento
Luxury resort with 2 outdoor swimming pools, fitness center, and dining options in the heart of Paradise Valley.
Estacionamento
Serviço de transporte ao aeroporto
São permitidos animais de estimação
Piscina
Centro de negócios
Serviço de quartos
Localização
North Scottsdale Road, 7200, Phoenix (Arizona), Arizona, Estados Unidos
Avaliações dos hóspedes
8.7
Fabuloso
Com base em 1.225 avaliações verificadas
Quem se hospeda aqui?
Negócios
19%
Casal
36%
Família
31%
Grupos
10%
Individual
3%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Kimpton Miralina, em breve - Scottsdale Plaza Resort, os hóspedes elogiam as vilas espaçosas, a área tranquila e a equipe prestativa, mas muitos observam extensas reformas que fecham instalações importantes, quartos desatualizados e serviço de limpeza inconsistente, o que pode afetar o conforto e o custo-benefício.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Kimpton Miralina, em breve - Scottsdale Plaza Resort, os hóspedes elogiam as vilas espaçosas, a área tranquila e a equipe prestativa, mas muitos observam extensas reformas que fecham instalações importantes, quartos desatualizados e serviço de limpeza inconsistente, o que pode afetar o conforto e o custo-benefício.
O local é conveniente para Old Town e para as compras, e muitos apreciam as várias piscinas e layouts espaçosos, quando disponíveis. As frustrações recorrentes incluem avisos em cima da hora sobre fechamentos e taxas de resort, apesar do acesso limitado, além de problemas periódicos de manutenção e pragas. Espere espaços generosos e um serviço atencioso, mas confirme quais instalações estão operando durante as suas datas.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As reformas em andamento frequentemente limitam ou fecham a piscina principal, o bar/restaurante, o spa e outras instalações, com alguns hóspedes ainda sendo cobrados por taxas de resort. Quando abertas, as várias piscinas e os jardins bem cuidados são apreciados.
Avaliações dos hóspedes relacionadas
8
Brooke
23 de jun. de 2025
·
A estadia foi de 3 noites
Nice property but half the resort was under renovation. We didn’t find out until one week prior to arrival. No bar or restaurant available, one pool closed etc. Definitely changed the vibe. Looking forward to seeing it after the renovations are done.
Nice property but half the resort was under renovation. We didn’t find out until one week prior to arrival. No bar or restaurant available, one pool closed etc. Definitely changed the vibe. Looking forward to seeing it after the renovations are done.
6
Moises
22 de jul. de 2025
·
A estadia foi de 3 noites
Property was under construction. No amenities, restaurants, or service available. No communication from the hotel staff about the lack of amenities or service. Resort fees were still charged even though we had no access to anything from the resort.
Property was under construction. No amenities, restaurants, or service available. No communication from the hotel staff about the lack of amenities or service. Resort fees were still charged even though we had no access to anything from the resort.
4
Vytas
14 de out. de 2025
·
A estadia foi de 1 noite
Everything was under construction, being remodeled. Very loud at all times.
Everything was under construction, being remodeled. Very loud at all times.
2
Nicole
24 de set. de 2025
·
A estadia foi de 2 noites
Terrible! Wake up to construction. Last time I stayed there was room service but because of all of the construction, there were no amenities available. You would think they would make up for it
Terrible! Wake up to construction. Last time I stayed there was room service but because of all of the construction, there were no amenities available. You would think they would make up for it
4
Denise
12 de ago. de 2025
·
A estadia foi de 4 noites
We stayed 4 nights and had our room serviced after the first night, the trash and bedding were left in bags outside our room. My card was charged twice for our stay and I had to have that corrected. No one at front desk mentioned they were short staffed or under construction. No food other than grab and go on site.
We stayed 4 nights and had our room serviced after the first night, the trash and bedding were left in bags outside our room. My card was charged twice for our stay and I had to have that corrected. No one at front desk mentioned they were short staffed or under construction. No food other than grab and go on site.
6
Porchia
23 de jun. de 2025
·
A estadia foi de 4 noites
The staff and area around the hotel are exceptional. I booked this hotel to relax and the kids had 5 advertised pools at the time I booked. A week before our trip from CT, I got an email through Expedia stating the hotel will be under renovation and essentially the whole place was closed. Just 1 pool (I wasn’t able to find the casita pool which was advertised as private). No spa. No restaurants. Since nothing was going on, we had to do lots of things off property. The rooms are very dated. It was clean but always a musty, dusty smell. Nothing was wowing. I was extremely disappointed considering this was supposed to be the best part of our trip. I have to check my email for my receipt because I was supposed to have the resort fees waived and I don’t think they were. It would have been nice to have notice prior to booking that construction was going on because I could have booked at our number 2 choice.
The staff and area around the hotel are exceptional. I booked this hotel to relax and the kids had 5 advertised pools at the time I booked. A week before our trip from CT, I got an email through Expedia stating the hotel will be under renovation and essentially the whole place was closed. Just 1 pool (I wasn’t able to find the casita pool which was advertised as private). No spa. No restaurants. Since nothing was going on, we had to do lots of things off property. The rooms are very dated. It was clean but always a musty, dusty smell. Nothing was wowing. I was extremely disappointed considering this was supposed to be the best part of our trip. I have to check my email for my receipt because I was supposed to have the resort fees waived and I don’t think they were. It would have been nice to have notice prior to booking that construction was going on because I could have booked at our number 2 choice.
4
GLORIA
23 de mai. de 2025
·
A estadia foi de 1 noite
I was disappointed because I was made aware the day that I was checking in that the hotel was being remodeled and we only had access to one pool. they did upgrade our room but I would have cancelled as the smaller pool was crowded. The hotel trash bins were over flowing with trash, their were no towels for the pool.
I was disappointed because I was made aware the day that I was checking in that the hotel was being remodeled and we only had access to one pool. they did upgrade our room but I would have cancelled as the smaller pool was crowded. The hotel trash bins were over flowing with trash, their were no towels for the pool.
6
Ben
7 de ago. de 2025
·
A estadia foi de 1 noite
Made the reservation and then received email the next day that the property was undergoing a major renovation. Would have been nice to know that in advance. Arrived and it looked like I had arrived at a construction site. The valet was abandoned. No bell service. One very nice lady manning the lobby and that was it. Restaurants closed Pool closed. No water in the room to drink. The only saving grace was that the room itself was actually very big and had a great shower. Definitely not a resort style stay. I wouldn't recommend this place until they complete renovations. Overall it was not a resort quality much more like a motel..
Made the reservation and then received email the next day that the property was undergoing a major renovation. Would have been nice to know that in advance. Arrived and it looked like I had arrived at a construction site. The valet was abandoned. No bell service. One very nice lady manning the lobby and that was it. Restaurants closed Pool closed. No water in the room to drink. The only saving grace was that the room itself was actually very big and had a great shower. Definitely not a resort style stay. I wouldn't recommend this place until they complete renovations. Overall it was not a resort quality much more like a motel..
2
Damon
21 de jul. de 2025
·
A estadia foi de 2 noites
I’m writing to express my disappointment with our recent stay at your resort over the weekend, which we had booked to celebrate my wife’s birthday. We have visited your resort many times before and have always had great experiences, but unfortunately, this trip did not meet our expectations. Upon arrival, we were shocked to find that the resort was undergoing major construction. The main pool was closed, the bar and all the restaurants were not operating, and the gym was in poor condition and clearly not being maintained. We were not informed of any of this in advance. Had we known that these key amenities would be unavailable, we would have made different plans and stayed elsewhere. These facilities are a major reason we return to your resort, and their unavailability significantly impacted the quality of our stay. Despite the lack of amenities, we were still charged a daily resort fee, which we believe is inappropriate given the circumstances. We also spoke with several other guests during our stay who were issued refunds under similar complaints. Given the situation, we are requesting a refund for our stay, or at minimum, a full refund of the resort fees. We hope you will take this matter seriously and respond promptly. Sincerely, Damon Poole
I’m writing to express my disappointment with our recent stay at your resort over the weekend, which we had booked to celebrate my wife’s birthday. We have visited your resort many times before and have always had great experiences, but unfortunately, this trip did not meet our expectations. Upon arrival, we were shocked to find that the resort was undergoing major construction. The main pool was closed, the bar and all the restaurants were not operating, and the gym was in poor condition and clearly not being maintained. We were not informed of any of this in advance. Had we known that these key amenities would be unavailable, we would have made different plans and stayed elsewhere. These facilities are a major reason we return to your resort, and their unavailability significantly impacted the quality of our stay. Despite the lack of amenities, we were still charged a daily resort fee, which we believe is inappropriate given the circumstances. We also spoke with several other guests during our stay who were issued refunds under similar complaints. Given the situation, we are requesting a refund for our stay, or at minimum, a full refund of the resort fees. We hope you will take this matter seriously and respond promptly. Sincerely, Damon Poole
4
Theresa
28 de out. de 2025
·
A estadia foi de 1 noite
The hotel is under construction. I’d wait to stay there after it’s done.
The hotel is under construction. I’d wait to stay there after it’s done.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
O feedback sobre a limpeza é misto: muitos acharam os quartos e as piscinas limpos, mas vários relataram áreas empoeiradas ou sujas, lixo transbordando e insetos ocasionais. A equipe de limpeza, às vezes, deixava malas do lado de fora dos quartos ou perdia o serviço.
Avaliações dos hóspedes relacionadas
2
Tanya
30 de ago. de 2025
·
A estadia foi de 2 noites
The first and only hotel where we checked in and actually left within the same hour to stay somewhere else. I booked a 2 night stay here and paid in full and unfortunately walked away with no refund at all... But the condition of the "resort" is far from what you see online. Yes, they are under construction, but the rooms are so dark, dated, and musty. I wanted to open the curtains to bring some light into the room and what I got was a layer of dust in my face as soon as the curtains moved. We were going to just stay for the one night and check out the next day and find elsewhere, but as soon as I pulled the blanket away from the bed and moved the pillow, a bug ran across the bed and that was what made us grab our bags and leave. There was no way I would feel comfortable sleeping in the bed for even the one night if I knew there would be bugs! We've stayed at many "resort type villas" over the years and this one was by far the worst one... There is no way this is a 4 star rated hotel. Again, this is my first time leaving a review like this but I want to warn others as what you see online is not what you get in person. Unfortunate we lost out on the money spent but at least we did not have any sort of bug or tick or cockroaches on us! My husband mentioned we should let the front end staff know we were leaving immediately but as all resorts and hotels are; once you've paid, there's no refunds; so what would be the point? This came across as a 1 star resort to us, not 4.
The first and only hotel where we checked in and actually left within the same hour to stay somewhere else. I booked a 2 night stay here and paid in full and unfortunately walked away with no refund at all... But the condition of the "resort" is far from what you see online. Yes, they are under construction, but the rooms are so dark, dated, and musty. I wanted to open the curtains to bring some light into the room and what I got was a layer of dust in my face as soon as the curtains moved. We were going to just stay for the one night and check out the next day and find elsewhere, but as soon as I pulled the blanket away from the bed and moved the pillow, a bug ran across the bed and that was what made us grab our bags and leave. There was no way I would feel comfortable sleeping in the bed for even the one night if I knew there would be bugs! We've stayed at many "resort type villas" over the years and this one was by far the worst one... There is no way this is a 4 star rated hotel. Again, this is my first time leaving a review like this but I want to warn others as what you see online is not what you get in person. Unfortunate we lost out on the money spent but at least we did not have any sort of bug or tick or cockroaches on us! My husband mentioned we should let the front end staff know we were leaving immediately but as all resorts and hotels are; once you've paid, there's no refunds; so what would be the point? This came across as a 1 star resort to us, not 4.
10
Brady
28 de out. de 2025
·
A estadia foi de 4 noites
Clean hotel. Friendly staff
Clean hotel. Friendly staff
8
Elizabeth
8 de mai. de 2025
·
A estadia foi de 5 noites
Beautiful property, clean spacious pools. Rooms were clean.
Beautiful property, clean spacious pools. Rooms were clean.
4
James
7 de jul. de 2025
·
A estadia foi de 3 noites
Property is not well Maintained. Trash cans around property overflowing with trash! Animals pick through trash after it is on the ground and staff leaves it on the ground. Trash in our room from past guest.
Property is not well Maintained. Trash cans around property overflowing with trash! Animals pick through trash after it is on the ground and staff leaves it on the ground. Trash in our room from past guest.
4
Alec
21 de abr. de 2025
·
A estadia foi de 3 noites
There were cockroaches all over my room. I even left some that I killed in a glass with a note for housekeeping to verify. I also have pictures I can send of multiple roaches in the room from each night I stayed. Happy to send the photos to you.
There were cockroaches all over my room. I even left some that I killed in a glass with a note for housekeeping to verify. I also have pictures I can send of multiple roaches in the room from each night I stayed. Happy to send the photos to you.
10
Aprim
5 de mai. de 2025
·
A estadia foi de 5 noites
Beautiful and clean and excellent service
Beautiful and clean and excellent service
10
mary sue
6 de ago. de 2025
·
A estadia foi de 3 noites
Great place to stay rooms are clean. Staff is friendly.
Great place to stay rooms are clean. Staff is friendly.
4
Jazmin
8 de ago. de 2025
·
A estadia foi de 1 noite
Place was not cleaned and felt dirty
Place was not cleaned and felt dirty
10
LaTasha
13 de jun. de 2025
·
A estadia foi de 3 noites
Property was clean, close proximity of shopping and restaurants, nice amenities.
Property was clean, close proximity of shopping and restaurants, nice amenities.
2
Lana
22 de mai. de 2025
·
A estadia foi de 1 noite
Cockroach in bathroom.
Cockroach in bathroom.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos e casitas são geralmente espaçosos e silenciosos, mas muitos os consideram desatualizados, alguns são escuros ou mofados e surgem problemas de manutenção, como ar condicionado barulhento, equipamentos quebrados ou falhas no Wi‑Fi/TV. As unidades do segundo andar exigem escadas, e o som pode ser ouvido entre os quartos.
Avaliações dos hóspedes relacionadas
6
Cy
22 de mar. de 2025
·
A estadia foi de 2 noites
The rooms are very dark, even with the lights they have. Are wood shades was not working well and the bathroom barn door would not stay closed. Heads up to the people who need an elevator to get to the second floor there is no elevator so if you can’t handle bringing your luggage up or down ask for a first floor unit.
The rooms are very dark, even with the lights they have. Are wood shades was not working well and the bathroom barn door would not stay closed. Heads up to the people who need an elevator to get to the second floor there is no elevator so if you can’t handle bringing your luggage up or down ask for a first floor unit.
8
vlado
21 de mai. de 2025
·
A estadia foi de 3 noites
Quite roomy place,just needs updating and I believe they are in process
Quite roomy place,just needs updating and I believe they are in process
6
elizabeth
23 de nov. de 2025
·
A estadia foi de 2 noites
there was a lot of construction going on. the room was really dated. i think they should be more up front with what’s happening at the hotel and they shouldn’t charge so much for rooms that look shabby.
there was a lot of construction going on. the room was really dated. i think they should be more up front with what’s happening at the hotel and they shouldn’t charge so much for rooms that look shabby.
6
Lavinia
20 de mai. de 2025
·
A estadia foi de 3 noites
Ok where do I start, I had booked this hotel because of all the amenities that came with it plus the location and accessibility to the activities I wanted to do, I had a VERY hard time finding the hotel and lobby, once I finally found it I was handed a letter pretty much saying half the hotel is being torn down and everything has been moved around, and some of the pools were out of service. Information that’s important to know a head of time. The rooms a kinda hard to find and once I got into the hotel, it was clean but when I checked the bed there was no bottom sheet which was kinda weird but overall, tho this is a nice area I don’t think it was worth the price staying and charging resort fees.
Ok where do I start, I had booked this hotel because of all the amenities that came with it plus the location and accessibility to the activities I wanted to do, I had a VERY hard time finding the hotel and lobby, once I finally found it I was handed a letter pretty much saying half the hotel is being torn down and everything has been moved around, and some of the pools were out of service. Information that’s important to know a head of time. The rooms a kinda hard to find and once I got into the hotel, it was clean but when I checked the bed there was no bottom sheet which was kinda weird but overall, tho this is a nice area I don’t think it was worth the price staying and charging resort fees.
6
Tanya
24 de abr. de 2025
·
A estadia foi de 1 noite
Room smelled like sewer gas
Room smelled like sewer gas
8
Heather
25 de ago. de 2025
·
A estadia foi de 2 noites
at check in was fantastic as well as the bell hop who showed us to our room. Check in was quick and easy. The room is dated, I see why they are remodeling. It's very 90's. The grounds are pretty blah, very motel like. Our Casita had an adjoining door to an additional Casita and the people in it were loud and woke us up very early all weekend. The Casita pool was okay, hot though not refreshing. They did have plenty of towels, secured umbrellas, and decent lounge chairs. It was nice having the room close to the Casita so we could get our own food and drinks since things were closed due to the remodel.
at check in was fantastic as well as the bell hop who showed us to our room. Check in was quick and easy. The room is dated, I see why they are remodeling. It's very 90's. The grounds are pretty blah, very motel like. Our Casita had an adjoining door to an additional Casita and the people in it were loud and woke us up very early all weekend. The Casita pool was okay, hot though not refreshing. They did have plenty of towels, secured umbrellas, and decent lounge chairs. It was nice having the room close to the Casita so we could get our own food and drinks since things were closed due to the remodel.
6
Ganesa
25 de fev. de 2025
·
A estadia foi de 3 noites
The resort grounds are very well kept. The pool is advertised as heated but was not although they have a decent sized Jacuzzi so that helped. The rooms are dated/modern, meaning they made updates to a dated room so it’s better, but still dated. It could also be because the room gets very little natural light and has carpet. My room required all 7 lamps and lights to be on and it was still darker than most hotel rooms. The property is large and the doo have golf carts to get you around although my building was pretty close to both the pool and the restaurant. The restaurant serves burgers and bar type food which was ok. Over all the resort served its purpose it was close to all excursions we planned and it’s located in a beautiful area of Phoenix/Scottsdale, really beautiful. Views of the mountains and the beautiful homes were great to see. Also, restaurants and shopping is right across the street.
The resort grounds are very well kept. The pool is advertised as heated but was not although they have a decent sized Jacuzzi so that helped. The rooms are dated/modern, meaning they made updates to a dated room so it’s better, but still dated. It could also be because the room gets very little natural light and has carpet. My room required all 7 lamps and lights to be on and it was still darker than most hotel rooms. The property is large and the doo have golf carts to get you around although my building was pretty close to both the pool and the restaurant. The restaurant serves burgers and bar type food which was ok. Over all the resort served its purpose it was close to all excursions we planned and it’s located in a beautiful area of Phoenix/Scottsdale, really beautiful. Views of the mountains and the beautiful homes were great to see. Also, restaurants and shopping is right across the street.
10
amalia
23 de nov. de 2025
·
A estadia foi de 3 noites
The room has bad smells. The heater was loud and no lighter for the fire place. We ask for the lighter and they provide us.
The room has bad smells. The heater was loud and no lighter for the fire place. We ask for the lighter and they provide us.
6
Elzhana
25 de mar. de 2025
·
A estadia foi de 2 noites
The rooms were incredibly dated and the walls were super thin, we could hear everything the people in the next room were talking about. We didn't use the pool so I can't speak about that. The gym was ok. Everything was clean and well maintained.
The rooms were incredibly dated and the walls were super thin, we could hear everything the people in the next room were talking about. We didn't use the pool so I can't speak about that. The gym was ok. Everything was clean and well maintained.
6
Jorge
1 de jul. de 2025
·
A estadia foi de 2 noites
Please be aware that this hotel is in renovation and it does affect the general experience. The two-story rooms are very spacious and those in front of the pool make it a great plus. The hotel is a bit dated, so maybe it will be a very nice place after they are done with the renos
Please be aware that this hotel is in renovation and it does affect the general experience. The two-story rooms are very spacious and those in front of the pool make it a great plus. The hotel is a bit dated, so maybe it will be a very nice place after they are done with the renos
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é frequentemente amigável e atenciosa, com check-in fácil e serviço de carregadores prestativo, mas a comunicação sobre fechamentos e a capacidade de resposta podem ser inconsistentes, e alguns hóspedes relataram grosseria.
Avaliações dos hóspedes relacionadas
10
Valerie
20 de ago. de 2025
·
A estadia foi de 1 noite
Though close to a very busy street, it was very quiet. Sadden that bar and restaurant were unavailable but they had advised me prior to arrival about upgrades being done which look very nice. Restaurants and shopping close. Staff was awesome. Rooms very clean. Gym very nice and very clean. I would do another staycation with them.
Though close to a very busy street, it was very quiet. Sadden that bar and restaurant were unavailable but they had advised me prior to arrival about upgrades being done which look very nice. Restaurants and shopping close. Staff was awesome. Rooms very clean. Gym very nice and very clean. I would do another staycation with them.
10
Shelly Lynn
8 de abr. de 2025
·
A estadia foi de 3 noites
The grounds are incredible. The rooms are wonderful. Kathy at the garden Café is superb as always. The surroundings are beautiful and the walkability is great. The staff at the front desk is horrible.
The grounds are incredible. The rooms are wonderful. Kathy at the garden Café is superb as always. The surroundings are beautiful and the walkability is great. The staff at the front desk is horrible.
10
Brady
28 de out. de 2025
·
A estadia foi de 4 noites
Clean hotel. Friendly staff
Clean hotel. Friendly staff
10
Anthony
12 de mar. de 2025
·
A estadia foi de 7 noites
We had a wonderful week’s stay at the Scottsdale Plaza Resort! The grounds are beautiful, the staff friendly and accommodating, and our king suite was very comfortable. We highly recommend it and will look forward to staying again!
We had a wonderful week’s stay at the Scottsdale Plaza Resort! The grounds are beautiful, the staff friendly and accommodating, and our king suite was very comfortable. We highly recommend it and will look forward to staying again!
10
Sergio
17 de ago. de 2025
·
A estadia foi de 1 noite
Great staff, very pleasant and professional. Will be coming back.
Great staff, very pleasant and professional. Will be coming back.
10
Scott
13 de mar. de 2025
·
A estadia foi de 4 noites
Great location and very friendly and helpful staff.
Great location and very friendly and helpful staff.
10
Pam
2 de ago. de 2025
·
A estadia foi de 2 noites
Very nice place to stay. Staff was wonderful
Very nice place to stay. Staff was wonderful
10
Jason
6 de mar. de 2025
·
A estadia foi de 1 noite
Great front desk!
Great front desk!
10
Eryn
7 de nov. de 2025
·
A estadia foi de 1 noite
Absolutely delightful experience. I love the separate villas, especially the 2-story condo... what more could you ask for? The staff were incredibly helpful, kind, hospitable, etc. They are undergoing some construction upgrades/expansions but we literally did not hear a thing... quiet, serene, beautiful property.
Absolutely delightful experience. I love the separate villas, especially the 2-story condo... what more could you ask for? The staff were incredibly helpful, kind, hospitable, etc. They are undergoing some construction upgrades/expansions but we literally did not hear a thing... quiet, serene, beautiful property.
4
Sean
2 de abr. de 2025
·
A estadia foi de 4 noites
I have stayed here many times over the past few years and my previous 2 stays were not pleasant namely my most recent stay last week. Staff was rude and not helpful. I had to move rooms twice just like I had to on my stay before my most recent trip due to issues with there only being hot water in the shower. After sending an email to management it took them almost a week to reply to me and barely addressing my dissatisfaction. They have lost me as a customer simple due to the lack of consideration with the multiple issues I experienced. FYI - I wasn't even looking for a refund or any type of credit. Too bad management couldn't be bothered.
I have stayed here many times over the past few years and my previous 2 stays were not pleasant namely my most recent stay last week. Staff was rude and not helpful. I had to move rooms twice just like I had to on my stay before my most recent trip due to issues with there only being hot water in the shower. After sending an email to management it took them almost a week to reply to me and barely addressing my dissatisfaction. They have lost me as a customer simple due to the lack of consideration with the multiple issues I experienced. FYI - I wasn't even looking for a refund or any type of credit. Too bad management couldn't be bothered.
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Localização
Localização conveniente para Old Town, restaurantes, compras e trilhas, com jardins geralmente tranquilos.
Avaliações dos hóspedes relacionadas
10
Valerie
20 de ago. de 2025
·
A estadia foi de 1 noite
Though close to a very busy street, it was very quiet. Sadden that bar and restaurant were unavailable but they had advised me prior to arrival about upgrades being done which look very nice. Restaurants and shopping close. Staff was awesome. Rooms very clean. Gym very nice and very clean. I would do another staycation with them.
Though close to a very busy street, it was very quiet. Sadden that bar and restaurant were unavailable but they had advised me prior to arrival about upgrades being done which look very nice. Restaurants and shopping close. Staff was awesome. Rooms very clean. Gym very nice and very clean. I would do another staycation with them.
10
Jeffrey
29 de abr. de 2025
·
A estadia foi de 1 noite
Always stay here for my business trips. Great location, quiet, clean, excellent staff.
Always stay here for my business trips. Great location, quiet, clean, excellent staff.
10
Lisa
15 de mar. de 2025
·
A estadia foi de 3 noites
Great location for local hiking, dining, and accommodations were spot on! They have something for everyone on the property!
Great location for local hiking, dining, and accommodations were spot on! They have something for everyone on the property!
10
David
15 de mai. de 2025
·
A estadia foi de 2 noites
The property was large (around 40 acres) and had a few choices for pools. Our room was very nice and quiet. Parking was easy. The area has plenty of shopping and dining options.
The property was large (around 40 acres) and had a few choices for pools. Our room was very nice and quiet. Parking was easy. The area has plenty of shopping and dining options.
10
Kirubel
17 de ago. de 2025
·
A estadia foi de 1 noite
This place is amazing. Very quiet and plenty of shopping around the area.
This place is amazing. Very quiet and plenty of shopping around the area.
8
Hans
15 de fev. de 2025
·
A estadia foi de 2 noites
Center to everything.
Center to everything.
10
Ashley
21 de abr. de 2025
·
A estadia foi de 3 noites
Beautiful property, great location!
Beautiful property, great location!
10
Kin
7 de abr. de 2025
·
A estadia foi de 7 noites
Great location..great food and shopping walkable across street. The rooms are huge and clean. Great pools. Great pool/food service. Easy to get to old town Scottsdale and Fashion mall from there.
Great location..great food and shopping walkable across street. The rooms are huge and clean. Great pools. Great pool/food service. Easy to get to old town Scottsdale and Fashion mall from there.
10
LaTasha
13 de jun. de 2025
·
A estadia foi de 3 noites
Property was clean, close proximity of shopping and restaurants, nice amenities.
Property was clean, close proximity of shopping and restaurants, nice amenities.
10
Jason
5 de mar. de 2025
·
A estadia foi de 1 noite
Great location. Comfortable rooms and setting. Will definitely return.
Great location. Comfortable rooms and setting. Will definitely return.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Durante as reformas, o restaurante no local e o bar da piscina estavam frequentemente fechados ou com funcionamento limitado. Quando disponíveis, os hóspedes relatam refeições decentes a boas, especialmente o café da manhã e o JD’s, embora as opções possam ser básicas.
Avaliações dos hóspedes relacionadas
10
Karoline
5 de jul. de 2025
·
A estadia foi de 6 noites
Vey nice property that is family friendly. We loved the pools and restaurants. It is located close to downtown Scottsdale, so very close to restaurants.
Vey nice property that is family friendly. We loved the pools and restaurants. It is located close to downtown Scottsdale, so very close to restaurants.
8
Brooke
23 de jun. de 2025
·
A estadia foi de 3 noites
Nice property but half the resort was under renovation. We didn’t find out until one week prior to arrival. No bar or restaurant available, one pool closed etc. Definitely changed the vibe. Looking forward to seeing it after the renovations are done.
Nice property but half the resort was under renovation. We didn’t find out until one week prior to arrival. No bar or restaurant available, one pool closed etc. Definitely changed the vibe. Looking forward to seeing it after the renovations are done.
10
Valerie
20 de ago. de 2025
·
A estadia foi de 1 noite
Though close to a very busy street, it was very quiet. Sadden that bar and restaurant were unavailable but they had advised me prior to arrival about upgrades being done which look very nice. Restaurants and shopping close. Staff was awesome. Rooms very clean. Gym very nice and very clean. I would do another staycation with them.
Though close to a very busy street, it was very quiet. Sadden that bar and restaurant were unavailable but they had advised me prior to arrival about upgrades being done which look very nice. Restaurants and shopping close. Staff was awesome. Rooms very clean. Gym very nice and very clean. I would do another staycation with them.
10
Shelly Lynn
8 de abr. de 2025
·
A estadia foi de 3 noites
The grounds are incredible. The rooms are wonderful. Kathy at the garden Café is superb as always. The surroundings are beautiful and the walkability is great. The staff at the front desk is horrible.
The grounds are incredible. The rooms are wonderful. Kathy at the garden Café is superb as always. The surroundings are beautiful and the walkability is great. The staff at the front desk is horrible.
10
Kamarie
10 de fev. de 2025
·
A estadia foi de 1 noite
Nice property, Loved the fire place and poolside bar!
Nice property, Loved the fire place and poolside bar!
8
Anne
5 de mai. de 2025
·
A estadia foi de 3 noites
Pros • Multiple pools and a large, clean hot tub with plenty of seating • Pretty waterfall feature at the main pool—especially romantic when lit up at night • Ample golf cart rides available on request to get to rooms or the spa • Beautiful, well-maintained desert landscaping with palm trees, cacti, and colorful flowers • Excellent spa experience—massage therapists Hayden and Sid were outstanding • Beds were very comfortable with a generous supply of pillows • Thermostat and TVs were intuitive and easy to use • Complimentary shuttle service to Old Town Scottsdale and anywhere within a 15-minute radius • Charming private outdoor patio just outside our suite • Orange-infused water in the lobby was a nice touch • Property felt very safe throughout our stay • Very clean Neutral • Bath products were average—not luxurious but serviceable and well-scented • On-site food was fine; best items were the burger from the lunch/dinner menu and avocado toast for breakfast. Cons • The advertised pool bar and multiple dining/coffee options were misleading • No housekeeping refresh unless requested; had to ask for new towels after the first day • Long wait (45 minutes) for the return shuttle from town, despite the free service • Groundskeeping started before 8 AM near our room—mowers and blowers disrupted the morning • Front desk service was okay but not particularly warm or accommodating • Pesky grackles • No VIP perks offered or mentioned, even for Expedia Platinum members (disappointing)
Pros • Multiple pools and a large, clean hot tub with plenty of seating • Pretty waterfall feature at the main pool—especially romantic when lit up at night • Ample golf cart rides available on request to get to rooms or the spa • Beautiful, well-maintained desert landscaping with palm trees, cacti, and colorful flowers • Excellent spa experience—massage therapists Hayden and Sid were outstanding • Beds were very comfortable with a generous supply of pillows • Thermostat and TVs were intuitive and easy to use • Complimentary shuttle service to Old Town Scottsdale and anywhere within a 15-minute radius • Charming private outdoor patio just outside our suite • Orange-infused water in the lobby was a nice touch • Property felt very safe throughout our stay • Very clean Neutral • Bath products were average—not luxurious but serviceable and well-scented • On-site food was fine; best items were the burger from the lunch/dinner menu and avocado toast for breakfast. Cons • The advertised pool bar and multiple dining/coffee options were misleading • No housekeeping refresh unless requested; had to ask for new towels after the first day • Long wait (45 minutes) for the return shuttle from town, despite the free service • Groundskeeping started before 8 AM near our room—mowers and blowers disrupted the morning • Front desk service was okay but not particularly warm or accommodating • Pesky grackles • No VIP perks offered or mentioned, even for Expedia Platinum members (disappointing)
6
Bronwyn E.
27 de jun. de 2025
·
A estadia foi de 1 noite
Went there for a weekend get away. A staycation of sorts. We chose this hotel because they had a bar located on site. Arrived and the hotel was under construction. Bar was closed. A little disappointed. But the room was clean and staff was very nice.
Went there for a weekend get away. A staycation of sorts. We chose this hotel because they had a bar located on site. Arrived and the hotel was under construction. Bar was closed. A little disappointed. But the room was clean and staff was very nice.
10
Myndee
5 de mai. de 2025
·
A estadia foi de 3 noites
The property was great! We enjoyed walking the grounds, the swimming pool and had great dinners at JD's.
The property was great! We enjoyed walking the grounds, the swimming pool and had great dinners at JD's.
6
Ben
7 de ago. de 2025
·
A estadia foi de 1 noite
Made the reservation and then received email the next day that the property was undergoing a major renovation. Would have been nice to know that in advance. Arrived and it looked like I had arrived at a construction site. The valet was abandoned. No bell service. One very nice lady manning the lobby and that was it. Restaurants closed Pool closed. No water in the room to drink. The only saving grace was that the room itself was actually very big and had a great shower. Definitely not a resort style stay. I wouldn't recommend this place until they complete renovations. Overall it was not a resort quality much more like a motel..
Made the reservation and then received email the next day that the property was undergoing a major renovation. Would have been nice to know that in advance. Arrived and it looked like I had arrived at a construction site. The valet was abandoned. No bell service. One very nice lady manning the lobby and that was it. Restaurants closed Pool closed. No water in the room to drink. The only saving grace was that the room itself was actually very big and had a great shower. Definitely not a resort style stay. I wouldn't recommend this place until they complete renovations. Overall it was not a resort quality much more like a motel..
8
Kait
12 de nov. de 2024
·
A estadia foi de 1 noite
Property is beautiful and amenities are great. Food and service at the Cabana Cafe could be better.
Property is beautiful and amenities are great. Food and service at the Cabana Cafe could be better.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Cathy
14 de jan. de 2026
·
A estadia foi de 5 noites
Air conditioner/Heater system worked well.
Air conditioner/Heater system worked well.
6
Alicia
10 de jan. de 2026
·
A estadia foi de 1 noite
Room was new but shower was burning hot, no cold, heater was noisy and there were missing light bulbs. Felt like for the price these things would have been addeessed
Room was new but shower was burning hot, no cold, heater was noisy and there were missing light bulbs. Felt like for the price these things would have been addeessed
10
Luis
4 de jan. de 2026
·
A estadia foi de 3 noites
Room was very clean and the entire resort was beautiful
Room was very clean and the entire resort was beautiful
4
Kathryn
23 de dez. de 2025
·
A estadia foi de 3 noites
There was garbage under one bed and dirty socks under the other bed. The porch was super sweet but the staff came to clean the patio and rearrange it and was looking in the door while I was sitting on the couch. I felt I could not use the patio after that since it was 3 hours before my check-out.
There was garbage under one bed and dirty socks under the other bed. The porch was super sweet but the staff came to clean the patio and rearrange it and was looking in the door while I was sitting on the couch. I felt I could not use the patio after that since it was 3 hours before my check-out.
10
Peter
20 de dez. de 2025
·
A estadia foi de 1 noite
Nice remodel
Nice remodel
Políticas da propriedade
Check-in
Check-out
Check-in a partir das 16:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
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Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-15: 172.76348136080932USD
- 2026-09-16: 172.76348136080932USD
- 2026-09-17: 172.74991085101317USD
- 2026-09-18: 172.8899867105713USD
- 2026-09-19: 172.8899867105713USD
- 2026-09-20: 172.8899867105713USD
- 2026-09-21: 172.74991085101317USD
- 2026-09-22: 172.74991085101317USD
- 2026-09-23: 231.4746529582214USD
- 2026-09-24: 231.4638494225006USD
- 2026-09-25: 254.81261648831176USD
- 2026-09-26: 246.87388588160704USD
- 2026-09-27: 216.05383058743286USD
- 2026-09-28: 239.62272189656065USD
- 2026-09-29: 251.27822127200315USD
- 2026-09-30: 246.80783098457334USD
- 2026-10-01: 258.8150180522003USD
- 2026-10-02: 258.8150180522003USD
- 2026-10-03: 385.79108826370236USD
- 2026-10-04: 373.8839352397156USD
- 2026-10-05: 258.8150180522003USD
- 2026-10-06: 258.8150180522003USD
- 2026-10-07: 258.8150180522003USD
- 2026-10-08: 258.8150180522003USD
- 2026-10-09: 258.8150180522003USD
- 2026-10-10: 234.57540870240783USD
- 2026-10-11: 258.8150180522003USD
- 2026-10-12: 258.8150180522003USD
- 2026-10-13: 234.57540870240783USD
- 2026-10-14: 258.8150180522003USD
- 2026-10-15: 258.8150180522003USD
- 2026-10-16: 258.8150180522003USD
- 2026-10-17: 258.8150180522003USD
- 2026-10-18: 258.8150180522003USD
- 2026-10-19: 258.8150180522003USD
- 2026-10-20: 258.8150180522003USD
- 2026-10-21: 258.8150180522003USD
- 2026-10-22: 258.8150180522003USD
- 2026-10-23: 258.8150180522003USD
- 2026-10-24: 258.8150180522003USD
- 2026-10-25: 258.8150180522003USD
- 2026-10-26: 258.8150180522003USD
- 2026-10-27: 258.8150180522003USD
- 2026-10-28: 258.8150180522003USD
- 2026-10-29: 249.8096277514801USD
- 2026-10-30: 251.810819721405USD
- 2026-10-31: 256.8138260822754USD
- 2026-11-01: 258.8150180522003USD
- 2026-11-02: 258.8150180522003USD
- 2026-11-03: 258.8150180522003USD
- 2026-11-04: 258.8150180522003USD
- 2026-11-05: 258.8150180522003USD
- 2026-11-06: 385.79108826370236USD
- 2026-11-07: 258.8150180522003USD
- 2026-11-08: 258.8150180522003USD
- 2026-11-09: 258.8150180522003USD
- 2026-11-10: 258.8150180522003USD
- 2026-11-11: 258.8150180522003USD
- 2026-11-12: 258.8150180522003USD
- 2026-11-13: 258.8150180522003USD
- 2026-11-14: 258.8150180522003USD
- 2026-11-15: 258.8150180522003USD
Cortesias mais populares
Estacionamento
Serviço de transporte ao aeroporto
São permitidos animais de estimação
Piscina
Centro de negócios
Serviço de quartos
Serviços
Centro de negócios
Porteiro
Balcão de turismo
Receção 24 horas
Limpeza a seco
Sala(s) de conferência
Funcionários multilingues
Cofre
Caixa ATM/Multibanco
Bagageiro
Serviço de despertar
Salas de reuniões
Serviço de lavandaria
Lojas
Fotocopiadora
Serviço de bilhetes
Espaço de exposições
Depósito de bagagem
Área designada para fumadores
Loja de lembranças
Check-in/check-out expresso
Atividades
Piscina
Campos de ténis
Caminhada
Piscina exterior
Geral
Serviço de quartos
São permitidos animais de estimação
Massagem/Centro de beleza
Bar/Lounge
AR condicionado
Quartos de não fumadores
Sauna
Frigorífico
Filmes no quarto
Máquina de café/Chá
Secador de cabelo
Televisão
Salão de beleza
Jacúzi
Massagem
Spa/Health club
Área de piquenique/Mesas
Máquina de gelo
Banheira de hidromassagem
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Serviço de estacionamento
Internet
Wi-fi gratuito