Clarion Inn Sierra Vista near Ft Huachuca

We arrived after 10pm and a lady put us in a room. When we lugged all of our bags to the room and opened the door it was someone else's room. It was full of beer bottles and the lights were on and thankfully someone must've stepped out because it could have been ugly us walking into a room to scare a drunk person. We saw the lady and she said follow me. We walked up the stairs and she didn't offer to take any of our bags. She was half our age. She gave us a new room and NEVER apologized. The next day we let someone know and she was apologetic. The next night we had bags etc and went to the outside gate from the parking lot to open it and the key didn't work. we had to drive around to the front and they said oh someone made the key seem like you were already checked out. She said she's been doing this a lot. This wasn't an easy check in or stay and it made us feel unsafe because we were afraid someone was going to walk in on us.

Was a nice place to stay and great hotel just some issues with stay. Did not have a TV to watch and when asked to look at it was rebooted but still did not work and upon check out found only one person knew how to fix and was never asked. This should not happen for guests. Other then that issue was a good stay and would stay again.

Great hotel! Clean and safe

Great room! Staff were helpful and professional.

Clean room and a good breakfast