Name: Royal Sun Hotel & Suites
Address: 1015 North Stone Avenue, Tucson, Comté de Pima, US
Price range: 73 $US–182 $US per night
Rating: 7.57

Ce qu'en disent des voyageurs

Au Royal Sun Inn & Suites, les voyageurs décrivent un établissement de style motel un peu ancien avec un entretien variable : beaucoup trouvent les chambres confortables et spacieuses, tandis que d'autres signalent des problèmes d'entretien, des équipements usés, une faible pression d'eau et des salles de bains vieillissantes qui nécessitent une attention particulière.

Le personnel est fréquemment salué pour sa gentillesse et sa serviabilité, bien que quelques clients mentionnent des problèmes de communication et quelques signes de manque de courtoisie. Le petit-déjeuner et la restauration sur place reçoivent des avis mitigés : certains ont apprécié les options copieuses proposées au restaurant attenant, tandis que d'autres ont trouvé le buffet limité ou ont estimé que la publicité pour un service à la commande était trompeuse. L'emplacement est pratique pour se rendre à l'université de l'Arizona et au centre-ville, mais plusieurs critiques notent la présence visible de sans-abri à proximité, quelques problèmes de sécurité et des nuisances sonores occasionnelles provenant des trains ou de la circulation. Attendez-vous à un bon rapport qualité-prix si vos priorités correspondent, mais les expériences varient.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine et le jacuzzi sont attrayants, tout comme le bar/restaurant attenant et le parking facile, mais plusieurs clients signalent des jacuzzis tièdes ou sales et une piscine parfois non chauffée. Il n'y a pas d'ascenseur pour accéder aux étages supérieurs.

Avis de voyageur à ce sujet

8

Amanda

11 juil. 2025

·

A séjourné 1 nuit

Great stay! Restaurant and bar located right next door was a PLUS!!!!

2

Mary

17 févr. 2025

·

A séjourné 7 nuits

The property was misrepresented. Received numerous emails that breakfast was provided as cook to order - when we got there were informed that it was just a basic buffet. The staff were aware that info on website was incorrect but were not able to change it. Pool was supposed to be heated and it was not. Informed we were "safe" walking towards the downtown but do not go the other way. The floors were not carpeted and were not clean - feet got extremely dirty walking on them. Most of staff was very good and professional.

10

Susan

27 mai 2025

·

A séjourné 1 nuit

Hector, at the front desk, was very friendly and kind. After we got to our room, he called to make sure everything was okay. He provided me with a toothbrush and brought it to my room. I told Hector the Jacuzzi was not clean, and the pool guy was out there the next morning cleaning it. Breakfast was good with a lot of options. The young lady in the cafeteria was attentive and kept everything clean.

10

Caryn

17 avr. 2023

·

A séjourné 4 nuits

We had a very nice stay. The suite was large and set up well for our needs. It could probably use an update, but everything worked and it was clean. We couldn't hear people next to us, but definitely heard them above us. The breakfast was delicious with lots of choices. The pool was heated, so we were able to swim in April! The staff was very kind and helpful. We will definitely be staying here again!

10

John

26 août 2024

·

A séjourné 1 nuit

Pool was good

2

Jacqueline

15 févr. 2023

·

A séjourné 4 nuits

The room was old and rundown. Window faces walkway so you have to leave it closed. Scratchy towels. Poor water pressure. TV didn't work -- but to staff's credit they tried to fix it and offered to move us to a suite, but we were already settled in and tired. Sheets rather rough although OK. Noisy nearby bar kept us up one night with heavy bass. Breakfast at co-located restaurant was free but bad -- weak coffee, watery oatmeal, underdone bacon, untempting sausage patty, out of yogurt. BTW, no elevator to second floor.

2

Pablo

13 mars 2023

·

A séjourné 1 nuit

After speaking to the front area clerk to request for a bottom floor room due to a recent surgery and no elevator available at the facilities, Expedia was not able to cancel the reservation which was done late at night due to recent hospital discharge times. Being a unique situation, we expected understanding by cancelling our reservation even though my husband mistakenly got the keys to the room before knowing there was no elevator available at the premises. The Best Western employee was very accesible to cancel the reservation and the person helping from Expedia did not want to accept the cancellation of the room because my husband had already received the keys to the room. I am very disappointed for this decision since we constantly use Expedia for our reservations. Again, it was unique circumstances where a manager could have been able to make an exemption and cancel the room. We were going to use Expedia for another hotel that could accommodate our needs anyway. The negatives of the hotel were not having an elevator available, but Expedia disappointed us for not being able to understand the situation and cancel the reservation. We ended up keeping the room due to this and the time, but I definitely risked opening my surgery incision by using the hotel’s stairs.

4

Brian

21 mars 2025

·

A séjourné 1 nuit

- First off staff was lovely and accommodating - 5 star for that - First room smelled bad but in fairness the moved us - Hot-tub was lukewarm - Gym was out of order - Rooms not as nice as photos - One of our rooms the sink was clogged - how was this not noticed when they cleaned it? - neighbourhood has a big homeless community - decent restaurant down the street

10

Glenn

18 août 2023

·

A séjourné 2 nuits

The room was very spacious and up to date. Self parking is free and convenient. I liked the made to order breakfast there was a good choice of foods and restaurant style dining is better a better dining experience. The facility is close to downtown and the freeway

10

Joseph

9 août 2025

·

A séjourné 1 nuit

The room was nice as well as clean, with a large comfortable bed. The staff were all polite and check us in pretty quickly. Had a lot of fun hanging out at the bar and restaurant "Bumstead's" attached to the hotel, where we all sang Karaoke with some friends eating delicious food and good drinks. Didn't have the time to enjoy the pool and jacuzzi, but it looked refreshing. Would definitely stay again.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires sur la propreté sont inégaux : de nombreux clients ont trouvé les chambres propres et les lits frais, tandis que d'autres ont signalé des sols sales, des odeurs, des drains bouchés, des parasites (punaises de lit, puces, cafards) ou des salles de bains usées et sales.

Avis de voyageur à ce sujet

2

Justin

13 nov. 2025

·

A séjourné 1 nuit

Didn't stay the room was very dirty and moldy in the bathroom. Found somewhere else to stay.

10

Rod

5 août 2025

·

A séjourné 4 nuits

Well maintained property, clean rooms, very comfortable beds, good internet, free breakfast buffet.

4

Mirella

20 nov. 2024

·

A séjourné 2 nuits

Staff at check in and breakfast staff friendly. Unfortunately the room extremely not sanitary had to unfortunately swat a roach in the bathroom and getting woken up each morning with a leaf blower and in the middle of the night with the train passing not the greatest.

10

Gay

3 avr. 2024

·

A séjourné 1 nuit

Our room was clean and quiet and the bed was comfortable. Even the air conditioning was quiet.

2

Ricardo

28 avr. 2025

·

A séjourné 1 nuit

Flea on bed

6

Eduardo

18 nov. 2025

·

A séjourné 4 nuits

The room needed more maintenance and better cleaning;

6

Jessica

24 déc. 2024

·

A séjourné 2 nuits

The room was somewhat clean. One of the pillow cases had something crusty on it and was stained. Also the floor was filthy. After i showered my feet were black from walking on it.

10

lyric

29 avr. 2025

·

A séjourné 1 nuit

Front desk was nice and helpful. Check in was super easy. Room was clean.

6

Wendy

27 oct. 2025

·

A séjourné 1 nuit

Room was ok. Beds were comfy. Floor needed to be mopped. Shower head was close to wall, so I had to shower in the corner. Also, not much water pressure- water just kinda fell out of the shower head. Not the best location either.

2

Rene

7 juin 2025

·

A séjourné 1 nuit

My room was not fully clean, sheets were dirty with long hair that was not mine I’m bald. I also took pictures of the Bed bugs that were roaming around the sheets.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement spacieuses avec des lits confortables, mais l'établissement est daté, les équipements peuvent être usés et certains signalent une faible pression d'eau, des problèmes de climatisation et des nuisances sonores importantes provenant des trains, des machines à glaçons ou des murs fins ; la qualité du Wi-Fi est inégale.

Avis de voyageur à ce sujet

10

Rod

5 août 2025

·

A séjourné 4 nuits

Well maintained property, clean rooms, very comfortable beds, good internet, free breakfast buffet.

8

Garth C

16 oct. 2023

·

A séjourné 1 nuit

Property was dated. Tv didn’t work, internet didn’t work and soap dispensers in shower hung down from wall. On positive side sheets were clean and area was quiet at night

8

Charlene

8 janv. 2024

·

A séjourné 1 nuit

Clean, updated, quick and friendly check-in. Didn't care for the many train horns throughout the night. Did appreciate the 3M earplugs provided by the hotel. :)

10

David

6 mai 2024

·

A séjourné 3 nuits

Spacious quiet room. Nice pool.

6

Jill

7 févr. 2025

·

A séjourné 3 nuits

We booked this during the Gem & Mineral Show in Tucson, so we paid very high rates for the room. The property has very nice garden area to sit in with shade and water features. The rooms are tired, though, with the fixtures showing their age (very loose handles) and dim lighting. The beds are very good, however. Parking was not a problem even though the hotel was fully booked. The breakfast provided was second class, with bargain brand cereals and reconstituted scrambled eggs. Nice fruit choices, though. The hot choices did not vary over three mornings. Overall I would rate this an average hotel experience.

6

Jeffrey

21 avr. 2024

·

A séjourné 1 nuit

Nice older hotel, well maintaned to a point. Very noisey if you're on the 1st floor you can hear any movement people make upstairs. Wi-Fi was awful, worse than the old dial-up on AOL. Couldnt connect to email or anything, terrible. I've enjoyed staying here for years but im done. reported the wi-fi and nothing was done. also had a broken light switch 6 inches away from the shower VERY DANGEROUS! I always liked staying there because of the retro design etc, and the food is decent at the adjacent restaurant for Breakfast. The staff is nice enough, but dealing with a lot of things out of their reach and the owners probably don't care about things like Wi-Fi access in the 21st Century

8

Carlos

10 sept. 2025

·

A séjourné 2 nuits

Clean androoms are big for the price

6

Katrin

13 juil. 2025

·

A séjourné 1 nuit

The staff was amazing and the room super clean, however, we were in a corner room that had the ice machine right outside. With no security, there were homeless individuals constantly refilling ice throughout the night. We didnt feel safe unfortunately and wont return to this hotel.

2

Michele

2 sept. 2025

·

A séjourné 1 nuit

A/C did not cool room well. Sleep so uncomfortable

6

Wendy

27 oct. 2025

·

A séjourné 1 nuit

Room was ok. Beds were comfy. Floor needed to be mopped. Shower head was close to wall, so I had to shower in the corner. Also, not much water pressure- water just kinda fell out of the shower head. Not the best location either.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement salué pour sa gentillesse, son professionnalisme et sa serviabilité, avec un enregistrement facile et un suivi proactif occasionnel ; cependant, plusieurs critiques mentionnent une communication incohérente et quelques signes de manque de courtoisie ou de confusion concernant les politiques.

Avis de voyageur à ce sujet

10

Nancy

22 mai 2023

·

A séjourné 1 nuit

Staff was very friendly. Check in was easy. The front desk called our room within 30 minutes of our arrival to make sure everything was to our satisfaction. The breakfast provided at the restaurant next door was tasty and a made our stay enjoyable.

4

Karen

13 déc. 2024

·

A séjourné 3 nuits

customer service was very poor, we kept getting told two different things based off late check out, the lady at the desk who was there mornings named Angela we weren’t very sure if she was rude or nice, she was nice enough to not charge us early check in but her tone was very off, we were told that late check out is a $30 fee by this lady but with Angela she said that there wasn’t any late check out after 12pm but then told us that we can check out at 2pm for $75 , she was also rude when I told her our room number when we checked out we had said the correct number but she heard a different one. we didn’t like her customer service at all but overall the room she gave us was very neat.

10

Cindy A

28 juil. 2025

·

A séjourné 1 nuit

Bed was so comfortable that I was actually able to sleep. When I called about a room on 1st floor because of hurt knee she upgraded me to a suite. Highly recommend

10

Graham

23 nov. 2025

·

A séjourné 1 nuit

Easy to check in/out

8

Cole

17 nov. 2025

·

A séjourné 3 nuits

Great front desk people. I really don't have complaints other than no fridge and they do yardwork around 7am that woke me up.

10

Robert

22 juil. 2025

·

A séjourné 2 nuits

Kudos to a wonderful staff, including front desk, breakfast staff, and house keeping!

10

Manuel

5 déc. 2025

·

A séjourné 1 nuit

Staff was professional. The rooms were ok. Remote didn’t work, no maintenance people available. But for the price it was ok.

2

Patricia

15 févr. 2025

·

A séjourné 1 nuit

Staff openened door claiming I did not pay ,hours after we chekt in , unrespectful ,

10

CHAD

25 déc. 2022

·

A séjourné 19 349 nuits

The staff at this property should be a MODEL for all hotel chains. Hands down the best customer service experienced in many years. Staff and management should be applauded for what they are doing. Keep doing what you are doing right now. #handclap #bow - J. Loveday

8

Rod

15 juil. 2025

·

A séjourné 1 nuit

Convenient location, friendly staff, clean rooms, fair price.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour se rendre à l'université de l'Arizona, au centre-ville et aux principales routes, mais de nombreux clients notent la présence visible de sans-abri autour du parc adjacent et certains se sont sentis en insécurité. Les bruits de train et de circulation sont également mentionnés.

Avis de voyageur à ce sujet

8

Brian

1 juil. 2025

·

A séjourné 2 nuits

Is an older BW property, but maintained well. Beds were comfortable, a/c worked great, clean room and most impressive how friendly and helpful the staff were. All greeted you with a 'good morning' or hello as they encountered you. A bit disappointed with the surrounding area...homeless camps across street in park area...not the BW's fault.

2

Massimo

20 juin 2025

·

A séjourné 1 nuit

Near a homeless camp. Drug addicts everywhere. Did not feel safe. Room was not clean. Felt very dirty.

8

Stefanie

22 juin 2025

·

A séjourné 2 nuits

Close to univ of Arizona And near downtown

8

Patrick

23 juin 2025

·

A séjourné 1 nuit

The staff is great, rooms old but nice and clean. The park across the street is often full of unwashed, fragrant homeless. The city is cleaning it up though.

10

giuliana

17 janv. 2025

·

A séjourné 5 nuits

Property was super close and convenient to university for move in weekend. We had the place to ourselves, not too busy. It was nice. Some train noise at night, but not bad. Facilities were older but well maintained. Only negatives were that there were homeless across the street at the park but they never bothered us at all ( and it was just me and my daughter at times). The only real negative was that the hotel still states cooked to order breakfast- this hasn’t been true since July 2024, I believe. They offer a decent breakfast bar with several warm and cold options but not cooked to order.

4

Brendan

7 mai 2024

·

A séjourné 3 nuits

Right across the street from park with lots of homeless. Found a person scavenging in a trash can next to my room when I came home one night. Did not feel safe and did not feel safe leaving my car parked. Was provided ear plugs upon arrival. That’s never a good sign. Since I was right next to a noisy ice machine I needed to use them. Very poor experience. The employees were nice which was their only redeeming quality.

6

Katrin

13 juil. 2025

·

A séjourné 1 nuit

The staff was amazing and the room super clean, however, we were in a corner room that had the ice machine right outside. With no security, there were homeless individuals constantly refilling ice throughout the night. We didnt feel safe unfortunately and wont return to this hotel.

6

Eric

4 avr. 2025

·

A séjourné 1 nuit

The neighborhood is frightening.

8

Rod

20 juil. 2025

·

A séjourné 1 nuit

The property is centrally located, close to Pima Community College, U of A., and downtown. Very comfortable rooms. Staff was very friendly. Free breakfast is a nice bonus.

8

Brett

2 oct. 2023

·

A séjourné 3 nuits

The cross streets near the hotel are very busy and there are a lot of homeless people in the area, especially in the park across the street.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur le petit-déjeuner et la restauration sont inégaux : certains apprécient le restaurant attenant et les options copieuses, tandis que d'autres signalent un buffet limité ou de mauvaise qualité et une confusion concernant le service à la commande ou les bons précédemment annoncés.

Avis de voyageur à ce sujet

10

Ray

23 janv. 2023

·

A séjourné 1 nuit

Nice little last minute stopover stay for the night. Location near University of Arizona. Very nice change of the usual breakfast scene, where a voucher is given to have breakfast cook to order from a selected menu in an on-site restaurant👍!

10

Nancy

22 mai 2023

·

A séjourné 1 nuit

Staff was very friendly. Check in was easy. The front desk called our room within 30 minutes of our arrival to make sure everything was to our satisfaction. The breakfast provided at the restaurant next door was tasty and a made our stay enjoyable.

10

Traci

27 oct. 2024

·

A séjourné 2 nuits

We were told the stay included free breakfast and the property gave us vouchers but the restaurant said that they no longer accept the vouchers but give a discount instead. Misleading

2

Mary

17 févr. 2025

·

A séjourné 7 nuits

The property was misrepresented. Received numerous emails that breakfast was provided as cook to order - when we got there were informed that it was just a basic buffet. The staff were aware that info on website was incorrect but were not able to change it. Pool was supposed to be heated and it was not. Informed we were "safe" walking towards the downtown but do not go the other way. The floors were not carpeted and were not clean - feet got extremely dirty walking on them. Most of staff was very good and professional.

10

Carlos

26 sept. 2025

·

A séjourné 1 nuit

Very good breakfast a lot of variety and choices best hotel breakfast I’ve ever experienced. Super clean and comfortable environment

10

Carlos

26 sept. 2025

·

A séjourné 1 nuit

Clean, comfortable, and awesome breakfast

4

Linda

25 mars 2024

·

A séjourné 1 nuit

Worst breakfast ever. Given the price of the stay, would have expected better. Any other place would have provided a better breakfast. So disappointed.

6

Jill

7 févr. 2025

·

A séjourné 3 nuits

We booked this during the Gem & Mineral Show in Tucson, so we paid very high rates for the room. The property has very nice garden area to sit in with shade and water features. The rooms are tired, though, with the fixtures showing their age (very loose handles) and dim lighting. The beds are very good, however. Parking was not a problem even though the hotel was fully booked. The breakfast provided was second class, with bargain brand cereals and reconstituted scrambled eggs. Nice fruit choices, though. The hot choices did not vary over three mornings. Overall I would rate this an average hotel experience.

6

Robert

9 févr. 2025

·

A séjourné 1 nuit

Cramped space in bathroom. The made to order breakfast was a buffet breakfast. It was your average breakfast, definitely not made to order. Not that it was bad, but they sent a message building it up.

4

Angela

7 déc. 2025

·

A séjourné 1 nuit

It was advertised with free made to order breakfast and that was not true. They had self serve toast and pastries with only decaf coffee and apple juice. That was it. They shouldn’t even offer breakfast because that was terrible. No coffee?!?!?!?! The room was clean but in disrepair. The drawers wouldn’t close and the door stuck so you really had to put your shoulder into it to open it.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	111 $US
février	146 $US
mars	106 $US
avril	139 $US
mai	74 $US
juin	64 $US
octobre	105 $US
novembre	95 $US
décembre	91 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $75
18 $77	19 $77	20 $81	21 $81	22 $134	23 $150	24 $152
25 $73	26 $82	27 $82	28 $82	29 $82	30 $81	31 $82

di	lu	ma	me	je	ve	sa
1 $79	2 $82	3 $85	4 $82	5 $82	6 $79	7 $115
8 $89	9 $182	10 $94	11 $94	12 $89	13 $128	14 $108
15 $89	16 $81	17	18 $94	19	20 $120	21 $90
22 $89	23	24 $85	25 $81	26 $95	27 $75	28 $83
29 $90	30

Royal Sun Hotel & Suites

Prix pour Royal Sun Hotel & Suites

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À propos de cet établissement

Emplacement

Options de chambre

Chambre Signature

Chambre Standard

Chambre Premium

Chambre Simple

Chambre Double Premium

Chambre Deluxe

Chambre Double

Avis des voyageurs sur Royal Sun Hotel & Suites

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