The Lemon Tree Hotel

Atendimento horrível

Excelente

Mui tranquilo

Algo descuidado el cuarto y

I paid for a two night stay. Hot tub room. Got to the room set everything out for my stay. Went to the pool spent a few hrs there. Got back to the room about 5ish. Set up dinner well the hot tub was gonna fill up, but the hot tub water pressure was extremely low. Barely coming out. I called the front lobby. The worker was rude. He said he'd send a maintenance worker to the room. Meanwhile were waiting to get this resolved to get into the hot tub. Half hr pass and nothing. I call again and he was rude and told us someone will be there and he hung up. 20 min later someone arrived. Hot tub wasnt working. Called the front and he said so you have a option to move rooms. Very dissapointing cause we were all un packed. He was rude about it. No I'm sorry or anything. We had to pack everything up and move rooms. The maintenence guy being nice brought us a cart to roll some of our stuff. Get into the other room. We put the tv on and its not working. Call the front and he was rude saying he was busy with check ins he'll send someone when he can. We happen to see the maintenence guy and asked him ourselves if he can take a look at it. He did and it to him about 10 to fix it. We went to the front for ice. The manger that was supposed to send someone. Told us someone will be there soon. We told him we already asked the maintenence guy on our. He just shrugged his shoulders. Didn't even send anyone that entire time. We had to do his job.