Knights Inn Antioch

Limpio y seguro

No volvere a quedarme ahi

Desde la llegada, la carpeta estaba atendiendo a sus hijos y tuve que esperar para ser atendido. La habitacion a la que solo entre un minuto tenía muy mal olor, se veía sucia. Los alrededores de la instalación sucios y con muy mal ambiente. No me pareció el mejor lugar para tener a mi familia con niños incluidos. Es una pena que Expedia con tan buena reputación le de promoción a hoteles como este!!!

⭐️ 1-Star Review Unfortunately, what should have been a routine stay turned into an extremely disappointing and concerning experience. I had stayed here previously and had positive experiences with the property and staff, which makes this experience even more disappointing. Upon arrival, there were significant problems with the room, including a large gap around the door/missing hardware that raised legitimate privacy and security concerns, a defective privacy curtain, an unusable television, no microwave, a very weak shower, and visible fecal soiling on the toilet. These are not minor inconveniences—they are basic cleanliness, maintenance, and safety concerns. I reported the issues and ultimately had to be moved to another room. Unfortunately, that room also had multiple problems, including no telephone, bathroom-door issues, and furniture/room-condition concerns. I also had an extremely unpleasant interaction with management regarding my documented itinerary and check-in arrangements. Rather than addressing the concerns professionally, I was spoken to in a manner I found disrespectful and was charged disputed fees that ultimately required intervention from the third-party booking company. I want to be clear: I am not writing this review simply bc I initially was denied a refund, prior to legal intervention. My concern is the overall treatment, the condition and cleanliness, the safety/privacy issues, and the manner in which legitimate concerns were handled.

Enough Parking space in front of the rooms. Room was clean .