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Quality Inn & Suites Santa Cruz Mountains

114 $US

/nuit

Moyenne pour septembre

Quality Inn & Suites Santa Cruz Mountains - Hall

Quality Inn & Suites Santa Cruz Mountains - Chambre

Quality Inn & Suites Santa Cruz Mountains - Chambre

Quality Inn & Suites Santa Cruz Mountains - Hall

Quality Inn & Suites Santa Cruz Mountains - Chambre

Prix pour Quality Inn & Suites Santa Cruz Mountains

Sélectionnez les dates pour voir les prix et les disponibilités

114 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Quality Inn & Suites Santa Cruz Mountains, les prix par nuit s'élèvent en moyenne à 83 $US pendant le mois le moins cher (janvier) et à 143 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.

Prix moyen par nuit à Quality Inn & Suites Santa Cruz Mountains selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	83 $US
février	94 $US
mars	99 $US
avril	123 $US
mai	119 $US
juin	142 $US
juillet	143 $US
août	136 $US
septembre	114 $US
octobre	111 $US
novembre	92 $US
décembre	91 $US

Le plus cher : juillet (env. 143 $US)

Le moins cher : janvier (env. 83 $US)

À propos de cet établissement

Profitez des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment une piscine extérieure et un service de location de vélos. Parmi les équipements et services offerts par cet hôtel vous trouvez égaleme...

Équipements

Profitez des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment une piscine extérieure et un service de location de vélos. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service d'organisation de mariages.

Services de l'établissement

Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un service d'arrivée express et un service de départ express. Un parking gratuit est disponible dans l'enceinte de l'hébergement.

Chambres

Les 25 chambres de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision à écran plat. Votre lit avec surmatelas est préparé avec de la literie de qualité supérieure. De plus toutes les chambres sont équipées d'un canapé-lit de très grande taille. Un accès gratuit au réseau Internet Wi-Fi et câblé vous permet de rester en contact avec le reste du monde et des chaînes par câble assurent votre divertissement. Une salle de bain privée avec une baignoire ou une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.

Emplacement

En choisissant Quality Inn & Suites, Santa Cruz Mountains, vous aurez la chance de séjourner en plein centre de Ben Lomond, à moins de 15 minutes en voiture de Roaring Camp Railroads (train à vapeur) et Luminescence Healing Haven. Cet hôtel se trouve à 18,5 km de Santa Cruz Beach Boardwalk et à 20 km de Baie de Monterey.

À proximité

Luminescence Healing Haven(3.2 miles)
Parc du pont couvert Felton(3.4 miles)
Henry Cowell Redwoods State Park(3.7 miles)
Roaring Camp Railroads (train à vapeur)(4.5 miles)
Ox Trailhead(5.3 miles)
Wilder Ranch State Park(7.1 miles)
Frontier Ranch(7.6 miles)
Parcours de golf Pasatiempo(8.6 miles)
Parc d'état de Big Basin Redwoods(8.7 miles)
Pacific Avenue(10.1 miles)
Mission Santa Cruz(10.3 miles)
Parc d'État historique de Santa Cruz Mission(10.3 miles)
Musée d'Art et d'Histoire de Santa Cruz(10.3 miles)
University of California Santa Cruz(10.4 miles)
Williams-Reynolds House(10.4 miles)
Watsonville, CA (WVI-Aéroport municipal de Watsonville)(24.5 miles)
Aéroport international Norman Y. Mineta San Jose (SJC)(36.3 miles)
San Carlos, CA (SQL)(52 miles)
Aéroport international de San Francisco (SFO)(63.2 miles)

Parking
Piscine
Chambres non-fumeurs
Piscine extérieure chauffée
Jardin
Piscine extérieure

Emplacement

9733 Highway 9, Ben Lomond, Californie, États-Unis d’Amérique

Luminescence Healing Haven (3.2 miles)

Parc du pont couvert Felton (3.4 miles)

Henry Cowell Redwoods State Park (3.7 miles)

Roaring Camp Railroads (train à vapeur) (4.5 miles)

Ox Trailhead (5.3 miles)

Wilder Ranch State Park (7.1 miles)

Plus d'informations sur l'emplacement

Options de chambre

1

Chambre Standard, 1 très grand lit, non-fumeurs

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

200 ft²

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

2

Suite, 1 grand lit, non-fumeurs

Détails de la chambre

1 Grand Lit Double

Couchages 3

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

1

Chambre Standard, 2 grands lits, non-fumeurs

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

200 ft²

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

1

Chambre, 1 grand lit, non-fumeurs

Détails de la chambre

1 Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

Avis des voyageurs sur Quality Inn & Suites Santa Cruz Mountains

8.1

Très bien

Basé sur 935 avis vérifiés

Qui séjourne ici ?

Affaires

6%

Couples

35%

Familles

40%

Groupes

7%

Solo

10%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Quality Inn & Suites Santa Cruz Mountains, les clients soulignent fréquemment le cadre paisible au cœur des séquoias, près de Santa Cruz, et l'environnement généralement calme, tout en étant partagés sur l'état des chambres, les équipements et la constance des services proposés sur place.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Quality Inn & Suites Santa Cruz Mountains, les clients soulignent fréquemment le cadre paisible au cœur des séquoias, près de Santa Cruz, et l'environnement généralement calme, tout en étant partagés sur l'état des chambres, les équipements et la constance des services proposés sur place.

De nombreux commentaires saluent le personnel aimable et serviable ainsi que l'enregistrement fluide. Les critiques récurrentes concernent des chambres vieillottes, des problèmes de propreté tels que des moisissures ou des taches, des équipements usés, des stores fins et des nuisances sonores occasionnelles dues à des murs fins. Les clients signalent également un petit-déjeuner incohérent ou limité, une piscine parfois sale, et des problèmes d'entretien comme des lavabos fissurés ou des serrures défectueuses, ainsi que quelques litiges concernant des remboursements suite à des pannes. Attendez-vous à un séjour rustique et économique avec un service remarquable mais un entretien variable.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les espaces verts et la piscine situés sous les séquoias sont attrayants, mais plusieurs clients ont trouvé la piscine sale par moments. Le parking est généralement gérable, bien que certains notent un nombre limité ou insuffisant de places accessibles aux personnes handicapées.

Avis de voyageur à ce sujet

10

Rick

28 juil. 2024

·

A séjourné 1 nuit

Awesome hosts. A cold pool and it was a bit dirty too. Lovely location in the heart of redwoods. Nice little breakfast too.

Awesome hosts. A cold pool and it was a bit dirty too. Lovely location in the heart of redwoods. Nice little breakfast too.

8

Christa

28 mai 2023

·

A séjourné 2 nuits

Staff was VERY friendly and the pool/garden were absolutely BEAUTIFUL!!!

Staff was VERY friendly and the pool/garden were absolutely BEAUTIFUL!!!

10

Deborah

24 juil. 2025

·

A séjourné 2 nuits

I love staying here, it’s quaint and there’s nothing like swimming in the pool while gazing at the redwoods surrounding the property. The staff is caring and attentive, helpful in every way. The beautiful rose bushes and unique river view add to the mountain charm of this place 👍

I love staying here, it’s quaint and there’s nothing like swimming in the pool while gazing at the redwoods surrounding the property. The staff is caring and attentive, helpful in every way. The beautiful rose bushes and unique river view add to the mountain charm of this place 👍

4

Sandra

20 juil. 2025

·

A séjourné 1 nuit

The staff was superior. However the bathroom walls were covered in mold, the towels had stains, and the room had an old musty smell. The pool was too dirty to swim in. Bummer since this was one of the main reasons I booked this location during summer. The breakfast was not as advertised at all. Disappointed overall. Paid way way to much for the stay. Plus side, great coffee shop just down the road.

The staff was superior. However the bathroom walls were covered in mold, the towels had stains, and the room had an old musty smell. The pool was too dirty to swim in. Bummer since this was one of the main reasons I booked this location during summer. The breakfast was not as advertised at all. Disappointed overall. Paid way way to much for the stay. Plus side, great coffee shop just down the road.

8

Kristin

13 août 2024

·

A séjourné 2 nuits

Good price for what you get. Kids loved clean and well kept pool. Bed was nice, clean and comfy… details of room not great like black mold in windowsill. Loved outdoor seati by options to enjoy the mountain air. Nice to have free breakfast but would’ve paid more to have better options, very very basic. Front desk nice staff!

Good price for what you get. Kids loved clean and well kept pool. Bed was nice, clean and comfy… details of room not great like black mold in windowsill. Loved outdoor seati by options to enjoy the mountain air. Nice to have free breakfast but would’ve paid more to have better options, very very basic. Front desk nice staff!

4

Mercy

23 sept. 2025

·

A séjourné 3 nuits

They told me that the room they were giving me had recently been renovated. I guess there are different definitions to the words recent and renovate than I imagined. Obvious water leaks under pain, dirty walls and ceilings, no stopper in the bathtub, sheets, in lieu of a duvet around the comforter, breakfast room that was only open sometimes during the scheduled open hours, a sink faucet that did not have hot or cold settings as normally found. On the upside, the employee that I typically dealt with was very kind. Parking was easy. The redwoods suttounding it were heavenly. There were tables around the pool to sit and eat at, but i'm pretty sure the pool will not open as it was dirty.

They told me that the room they were giving me had recently been renovated. I guess there are different definitions to the words recent and renovate than I imagined. Obvious water leaks under pain, dirty walls and ceilings, no stopper in the bathtub, sheets, in lieu of a duvet around the comforter, breakfast room that was only open sometimes during the scheduled open hours, a sink faucet that did not have hot or cold settings as normally found. On the upside, the employee that I typically dealt with was very kind. Parking was easy. The redwoods suttounding it were heavenly. There were tables around the pool to sit and eat at, but i'm pretty sure the pool will not open as it was dirty.

2

Jaylynn

17 juin 2023

·

A séjourné 1 nuit

We paid over $250 a night for a hotel that makes motel 6 look like a luxury suite. The swimming pool had a green ring around the perimeter, the window in our bathroom was broken and would not close (we were on the ground floor & the bathroom window could easily fit a human body through it), the hotel room smelled like funk, carpets & bed panels stained, ripped curtains, dirty walls, and floor boards. I have been using Expedia for years and have not experienced a misrepresentation of this magnitude.

We paid over $250 a night for a hotel that makes motel 6 look like a luxury suite. The swimming pool had a green ring around the perimeter, the window in our bathroom was broken and would not close (we were on the ground floor & the bathroom window could easily fit a human body through it), the hotel room smelled like funk, carpets & bed panels stained, ripped curtains, dirty walls, and floor boards. I have been using Expedia for years and have not experienced a misrepresentation of this magnitude.

2

Emily

19 mai 2023

·

A séjourné 2 nuits

Please do yourself a favor and stay anywhere but here. The photos Expedia has published for this property are wildly misleading. The rooms are in terrible shape. The carpets are stained, the curtains have holes, the shower curtains are falling off the wall. You can tell this place does simple cleaning but doesn’t deep clean the rooms. We were scared to take our shoes off and walk barefoot. The walls and doors had dirt and marks on them. The pool was so gross even ducks wouldn’t get in it. There’s no seating next to the pool that isn’t broken. The AC units are very old and ours stopped working leaving us sweltering one night. All this to be said, we raised concerns with Expedia about the conditions we encountered and they offered us $25 for two nights at a place that makes motel 6 look nice. So save yourself the hassle, disappointment in both the hotel and Expedia, and book somewhere else and through someone else.

Please do yourself a favor and stay anywhere but here. The photos Expedia has published for this property are wildly misleading. The rooms are in terrible shape. The carpets are stained, the curtains have holes, the shower curtains are falling off the wall. You can tell this place does simple cleaning but doesn’t deep clean the rooms. We were scared to take our shoes off and walk barefoot. The walls and doors had dirt and marks on them. The pool was so gross even ducks wouldn’t get in it. There’s no seating next to the pool that isn’t broken. The AC units are very old and ours stopped working leaving us sweltering one night. All this to be said, we raised concerns with Expedia about the conditions we encountered and they offered us $25 for two nights at a place that makes motel 6 look nice. So save yourself the hassle, disappointment in both the hotel and Expedia, and book somewhere else and through someone else.

10

Kirsten

6 mai 2023

·

A séjourné 7 nuits

Kids enjoying the swimming pool

Kids enjoying the swimming pool

10

Stephen

3 juil. 2025

·

A séjourné 2 nuits

The hotel had a good location. was quiet and friendly atmosphere. wish that the handicap parking was better, needed more handicap spaces. it was nice that the hotel offered free vegitarian breakfast but wish there were more fruit items.

The hotel had a good location. was quiet and friendly atmosphere. wish that the handicap parking was better, needed more handicap spaces. it was nice that the hotel offered free vegitarian breakfast but wish there were more fruit items.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires concernant la propreté sont mitigés : plusieurs clients signalent la présence de moisissures, d'odeurs de renfermé, de taches et de salles de bains mal nettoyées, tandis que d'autres ont trouvé les chambres propres.

Avis de voyageur à ce sujet

2

Sandra

17 juin 2024

·

A séjourné 1 nuit

Bathroom was very dirty. Toilet wasn’t wiped down, a puddle of water next to the toilet with hair on the floor behind the toilet and in the shower, shower curtain was filthy and the walls need to be wiped down

Bathroom was very dirty. Toilet wasn’t wiped down, a puddle of water next to the toilet with hair on the floor behind the toilet and in the shower, shower curtain was filthy and the walls need to be wiped down

4

Kelli

22 sept. 2025

·

A séjourné 1 nuit

We stayed overnight for a concert in Felton and knew pickings were slim in terms of nearby hotels…We agreed that the beds were comfy but what was REALLY disappointing was the lack of cleanliness and attention to detail by the housekeeping services! We planned on showering this AM, but after seeing the condition of the shower (dirt, leaves, and tiny dark hairs from a previous “male guest”) my friend and I declined! We took pictures and showed the front desk at check out to view… They apologized but couldn’t do anything in terms of giving us a discount since I booked through Expedia (a 3rd party app). He said to report the conditions, they will talk to their cleaning staff, and he’d be willing to talk to whoever needed in your management office to get us a discount on our previous charged stay. We will see what ends up happening.

We stayed overnight for a concert in Felton and knew pickings were slim in terms of nearby hotels…We agreed that the beds were comfy but what was REALLY disappointing was the lack of cleanliness and attention to detail by the housekeeping services! We planned on showering this AM, but after seeing the condition of the shower (dirt, leaves, and tiny dark hairs from a previous “male guest”) my friend and I declined! We took pictures and showed the front desk at check out to view… They apologized but couldn’t do anything in terms of giving us a discount since I booked through Expedia (a 3rd party app). He said to report the conditions, they will talk to their cleaning staff, and he’d be willing to talk to whoever needed in your management office to get us a discount on our previous charged stay. We will see what ends up happening.

6

Kelsey

12 juil. 2025

·

A séjourné 1 nuit

The man who checked me in was genuinely nice and seemed to enjoy his job. He shared the high temperature of the day and details about the pool. He got us a room early and made easy conversation. Our room was just cleaned and simple. It was our bathroom that was why we rank fewer stars. There was mold and mildew throughout the shower and entire bathroom. We were in a hurry so didn’t ask for a new room But not something we like to see and especially because it was so obvious.

The man who checked me in was genuinely nice and seemed to enjoy his job. He shared the high temperature of the day and details about the pool. He got us a room early and made easy conversation. Our room was just cleaned and simple. It was our bathroom that was why we rank fewer stars. There was mold and mildew throughout the shower and entire bathroom. We were in a hurry so didn’t ask for a new room But not something we like to see and especially because it was so obvious.

6

Lyric

25 sept. 2025

·

A séjourné 1 nuit

Not the cleanest.

Not the cleanest.

4

Sandra

20 juil. 2025

·

A séjourné 1 nuit

The staff was superior. However the bathroom walls were covered in mold, the towels had stains, and the room had an old musty smell. The pool was too dirty to swim in. Bummer since this was one of the main reasons I booked this location during summer. The breakfast was not as advertised at all. Disappointed overall. Paid way way to much for the stay. Plus side, great coffee shop just down the road.

The staff was superior. However the bathroom walls were covered in mold, the towels had stains, and the room had an old musty smell. The pool was too dirty to swim in. Bummer since this was one of the main reasons I booked this location during summer. The breakfast was not as advertised at all. Disappointed overall. Paid way way to much for the stay. Plus side, great coffee shop just down the road.

10

Felix

7 nov. 2025

·

A séjourné 1 nuit

Nice clean rooms

Nice clean rooms

2

Amanda

13 juil. 2023

·

A séjourné 1 nuit

Mold stains in sills, shower rod held together with blue painters tape, clear packing tape over hole in bathroom door, dirty walls with some sections of missing drywall. The most concerning issue was the extremely unpleasant smell that we could not place. It permeated the entire room and all the towels, though was not in the bed sheets. Some sort of cleaner? Never smelled anything like it. You’ll be disappointed. Zero stars, do not recommend.

Mold stains in sills, shower rod held together with blue painters tape, clear packing tape over hole in bathroom door, dirty walls with some sections of missing drywall. The most concerning issue was the extremely unpleasant smell that we could not place. It permeated the entire room and all the towels, though was not in the bed sheets. Some sort of cleaner? Never smelled anything like it. You’ll be disappointed. Zero stars, do not recommend.

2

Jaylynn

17 juin 2023

·

A séjourné 1 nuit

We paid over $250 a night for a hotel that makes motel 6 look like a luxury suite. The swimming pool had a green ring around the perimeter, the window in our bathroom was broken and would not close (we were on the ground floor & the bathroom window could easily fit a human body through it), the hotel room smelled like funk, carpets & bed panels stained, ripped curtains, dirty walls, and floor boards. I have been using Expedia for years and have not experienced a misrepresentation of this magnitude.

We paid over $250 a night for a hotel that makes motel 6 look like a luxury suite. The swimming pool had a green ring around the perimeter, the window in our bathroom was broken and would not close (we were on the ground floor & the bathroom window could easily fit a human body through it), the hotel room smelled like funk, carpets & bed panels stained, ripped curtains, dirty walls, and floor boards. I have been using Expedia for years and have not experienced a misrepresentation of this magnitude.

6

Jacqueline

14 mai 2025

·

A séjourné 1 nuit

Garbage in the driveway and on the property. Room needed a coat of paint. Sink was cracked. Toilet was cracked and loose.

Garbage in the driveway and on the property. Room needed a coat of paint. Sink was cracked. Toilet was cracked and loose.

4

Jane

1 mai 2023

·

A séjourné 2 nuits

The staff were pleasant, the beds were comfortable. The property needs updating, new carpet and curtains, the rooms smelled musty,& dirty. Bathroom had strong scent of cleaning agent which was nasty but we appreciated that staff were cleaning. The curtains looked dirty and stained. Inside the entrance to one of the rooms was a large wet spot 2 ft by 2 ft.

The staff were pleasant, the beds were comfortable. The property needs updating, new carpet and curtains, the rooms smelled musty,& dirty. Bathroom had strong scent of cleaning agent which was nasty but we appreciated that staff were cleaning. The curtains looked dirty and stained. Inside the entrance to one of the rooms was a large wet spot 2 ft by 2 ft.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont vieillottes et nécessitent une rénovation, bien que beaucoup notent des lits confortables ; le bruit peut se propager à travers les murs fins et la lumière filtre à travers les stores fins. La fiabilité du Wi-Fi est parfois remise en question.

Avis de voyageur à ce sujet

6

Donna

1 juil. 2024

·

A séjourné 1 nuit

The blinds in room were paper thin and the excessive light without blinds or curtains was unbearable for sleeping.

The blinds in room were paper thin and the excessive light without blinds or curtains was unbearable for sleeping.

8

Kevin

15 juin 2024

·

A séjourné 1 nuit

The Quality Inn is close to Santa Cruz, has dining options close by, is quiet and right in the Santa Cruz Mountains. The facility itself needs a bit of a remodel

The Quality Inn is close to Santa Cruz, has dining options close by, is quiet and right in the Santa Cruz Mountains. The facility itself needs a bit of a remodel

6

Jeremy

24 févr. 2023

·

A séjourné 3 nuits

Window had very thin, flimsy window blind; they kept outside lights on all night (understandable for safety reasons), but light shined into room & made it bright. Need to get thicker, black out curtains or something. Rooms were very average, & seemed run down. Rooms needed a face lift.

Window had very thin, flimsy window blind; they kept outside lights on all night (understandable for safety reasons), but light shined into room & made it bright. Need to get thicker, black out curtains or something. Rooms were very average, & seemed run down. Rooms needed a face lift.

10

Henry

1 sept. 2025

·

A séjourné 1 nuit

Friendly service at check-in. Room was good and not too cramped for two adults and two kids. Beds were comfortable.

Friendly service at check-in. Room was good and not too cramped for two adults and two kids. Beds were comfortable.

6

Beatriz

28 mai 2025

·

A séjourné 2 nuits

Good for a quick overnight stay. Could definitely use some upgrades! Comfy mattress but if you’re a light sleeper (like me!) wouldn’t recommend staying here as walls are pretty thin & can hear the other guests. Won’t be staying here again! Friendly staff!

Good for a quick overnight stay. Could definitely use some upgrades! Comfy mattress but if you’re a light sleeper (like me!) wouldn’t recommend staying here as walls are pretty thin & can hear the other guests. Won’t be staying here again! Friendly staff!

4

Damian

7 juil. 2025

·

A séjourné 2 nuits

A nice quiet inn, but the rooms could use repair and refurbishment

A nice quiet inn, but the rooms could use repair and refurbishment

8

STEVEN

17 avr. 2025

·

A séjourné 7 nuits

Older motel that needs some upgrades

Older motel that needs some upgrades

4

Robin

23 déc. 2022

·

A séjourné 1 nuit

Internet worked about 50 percenr of time. Tolitries were one bar of soap. No cups or glasses in room. Heater very loud.

Internet worked about 50 percenr of time. Tolitries were one bar of soap. No cups or glasses in room. Heater very loud.

8

Linda

27 juil. 2025

·

A séjourné 2 nuits

It was average, a bit outdated.

It was average, a bit outdated.

8

Yue

21 avr. 2025

·

A séjourné 1 nuit

Room is larger than most motels, located in a quite place, which is important to us. The only complaint is you can hear the next-door guests.

Room is larger than most motels, located in a quite place, which is important to us. The only complaint is you can hear the next-door guests.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement salué comme étant amical, serviable et accommodant, avec de nombreuses mentions positives pour le personnel de la réception et un enregistrement fluide. Quelques clients ont signalé des interactions sans suite et des frustrations concernant les remboursements ou les annulations.

Avis de voyageur à ce sujet

10

Kirsten

13 mai 2023

·

A séjourné 7 nuits

Great staff and services

Great staff and services

2

Jonathon

30 août 2025

·

A séjourné 3 nuits

Wasn’t able to attend due to an airlines strike and was told, nothing could be done and I lost all my money. Poor customer service to say the least

Wasn’t able to attend due to an airlines strike and was told, nothing could be done and I lost all my money. Poor customer service to say the least

8

Bernd

12 nov. 2025

·

A séjourné 1 nuit

Fulfilled the need. Friendly staff.

Fulfilled the need. Friendly staff.

2

Torin

3 janv. 2026

·

A séjourné 1 nuit

This hotel was closed due to the power being out caused by storm. No fault of theirs of course. However, they did not issue a refund. Several attempts have been made to contact them with no response. Criminal

This hotel was closed due to the power being out caused by storm. No fault of theirs of course. However, they did not issue a refund. Several attempts have been made to contact them with no response. Criminal

6

Kimberli

2 janv. 2025

·

A séjourné 1 nuit

Room wasn’t ready, staff was standing around talking knowing we were waiting for room to be cleaned. Dirty sock in the bed. When speaking to management was basically brushed off.

Room wasn’t ready, staff was standing around talking knowing we were waiting for room to be cleaned. Dirty sock in the bed. When speaking to management was basically brushed off.

10

Leslie

12 oct. 2025

·

A séjourné 1 nuit

Very friendly and helpful check-in! Comfortable bed and bedding and beautiful location.

Very friendly and helpful check-in! Comfortable bed and bedding and beautiful location.

10

Damon

13 avr. 2025

·

A séjourné 5 nuits

Excellent hospitality

Excellent hospitality

10

Debbie

9 août 2024

·

A séjourné 3 nuits

When we checked in the lady at office was very pleasant. She said that we would have to be on the 2nd floor because all rooms were booked on first floor. I explained how it’s hard for me to go upstairs and I did request first floor when I booked. She was so understanding and was able to move us to first floor. She went out of her way to be so helpful. It was only myself and my granddaughter. I felt very safe here and had a wonderful relaxing 3 days in the redwoods. Thank you, we definitely will vacation here again.

When we checked in the lady at office was very pleasant. She said that we would have to be on the 2nd floor because all rooms were booked on first floor. I explained how it’s hard for me to go upstairs and I did request first floor when I booked. She was so understanding and was able to move us to first floor. She went out of her way to be so helpful. It was only myself and my granddaughter. I felt very safe here and had a wonderful relaxing 3 days in the redwoods. Thank you, we definitely will vacation here again.

10

Amy

18 mai 2025

·

A séjourné 1 nuit

Super friendly staff member was a bright light at the end of a difficult travel day.

Super friendly staff member was a bright light at the end of a difficult travel day.

10

Brian

21 août 2025

·

A séjourné 1 nuit

This is a lovely place and the staff were great. We arrived close to midnight after calling to say we were delayed and found a parking space had been reserved and the office still open with a friendly staff member present. Lovely setting. A+++

This is a lovely place and the staff were great. We arrived close to midnight after calling to say we were delayed and found a parking space had been reserved and the office still open with a friendly staff member present. Lovely setting. A+++

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Cadre pittoresque au cœur des séquoias, généralement calme et à une courte distance en voiture de Santa Cruz, avec des restaurants et des lieux de divertissement accessibles à pied pour certains. Quelques clients ont souligné des problèmes de vagabondage ou de bruit pendant la nuit.

Avis de voyageur à ce sujet

8

Devin

11 oct. 2024

·

A séjourné 2 nuits

Great location in a nice little town

Great location in a nice little town

10

Carl

12 juin 2025

·

A séjourné 2 nuits

Loved the place. It was located within walking distance of several restaurants the staff was friendly and helpful- would stay there again.

Loved the place. It was located within walking distance of several restaurants the staff was friendly and helpful- would stay there again.

10

Susan

17 sept. 2025

·

A séjourné 1 nuit

Basic amenities, beautiful setting. Get outside and enjoy the Santa Cruz mountains and relax here in the evening!

Basic amenities, beautiful setting. Get outside and enjoy the Santa Cruz mountains and relax here in the evening!

8

James

9 juin 2023

·

A séjourné 1 nuit

Pretty location walkable to restaurants; lovely grounds, quiet despite being near the road.

Pretty location walkable to restaurants; lovely grounds, quiet despite being near the road.

10

Joseph

24 août 2024

·

A séjourné 4 nuits

Nestled against the giant redwood trees, and a castle in view, this hotel ambiance was totally enchanting. One of the most quiet places we've stayed with a very nice room, closet to hang clothes, iron, ironing board, micro, refrigerator. What more could we ask for? The staff are genuinely kind and go out of their way to help you. Very convenient to Hwy 1 and other towns. We liked being not downtown with heavier traffic, but close enough (approx. 25 minutes) to the Santa Cruz Wharf and boardwalk. We will be back to stay!! Love this place

Nestled against the giant redwood trees, and a castle in view, this hotel ambiance was totally enchanting. One of the most quiet places we've stayed with a very nice room, closet to hang clothes, iron, ironing board, micro, refrigerator. What more could we ask for? The staff are genuinely kind and go out of their way to help you. Very convenient to Hwy 1 and other towns. We liked being not downtown with heavier traffic, but close enough (approx. 25 minutes) to the Santa Cruz Wharf and boardwalk. We will be back to stay!! Love this place

6

david

4 nov. 2024

·

A séjourné 1 nuit

way too many homeless type people staying at this joint.noise after 11 pm in rooms and outside.walk up hobos from the highway with plastic bags in hand..not what i thought my stay their would be..WILL NOT GO BACK TO THIS PLACE AGAIN..

way too many homeless type people staying at this joint.noise after 11 pm in rooms and outside.walk up hobos from the highway with plastic bags in hand..not what i thought my stay their would be..WILL NOT GO BACK TO THIS PLACE AGAIN..

10

Terry

3 févr. 2025

·

A séjourné 1 nuit

Reception nice. Clean, quiet, safe, comfortable, & off the Main Street.

Reception nice. Clean, quiet, safe, comfortable, & off the Main Street.

8

Jessica

7 oct. 2024

·

A séjourné 1 nuit

The guy at the front desk was friendly and gave great travel recommendations. The location was fabulous for hiking and adventure. The area was cute, safe and comfortable.

The guy at the front desk was friendly and gave great travel recommendations. The location was fabulous for hiking and adventure. The area was cute, safe and comfortable.

10

Leslie

12 oct. 2025

·

A séjourné 1 nuit

Very friendly and helpful check-in! Comfortable bed and bedding and beautiful location.

Very friendly and helpful check-in! Comfortable bed and bedding and beautiful location.

10

Lisa

19 févr. 2023

·

A séjourné 1 nuit

Nicely maintained, clean room with attractive surroundings, forest is beautiful

Nicely maintained, clean room with attractive surroundings, forest is beautiful

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est incohérent, avec plusieurs signalements d'un espace fermé ou d'options minimales ; d'autres le décrivent comme simple mais acceptable.

Avis de voyageur à ce sujet

10

Rick

28 juil. 2024

·

A séjourné 1 nuit

Awesome hosts. A cold pool and it was a bit dirty too. Lovely location in the heart of redwoods. Nice little breakfast too.

Awesome hosts. A cold pool and it was a bit dirty too. Lovely location in the heart of redwoods. Nice little breakfast too.

4

Alan

31 oct. 2023

·

A séjourné 1 nuit

This place is a dump. Outside stairs and area filthy. Really bare bones room with just one lamp and no desk type surface. Breakfast is a joke. The only thing hot available is toast or instant oatmeal. We'd have been better off at a motel 6 and not spent $300!

This place is a dump. Outside stairs and area filthy. Really bare bones room with just one lamp and no desk type surface. Breakfast is a joke. The only thing hot available is toast or instant oatmeal. We'd have been better off at a motel 6 and not spent $300!

10

Ana

28 janv. 2025

·

A séjourné 3 nuits

Breakfast could use some help and it was a little strang that it wasn't always set up during Breakfast time and that we were locked out and had to knock several times.

Breakfast could use some help and it was a little strang that it wasn't always set up during Breakfast time and that we were locked out and had to knock several times.

6

Marianne

22 juin 2024

·

A séjourné 1 nuit

Property is surrounded by beautiful redwoods. It’s on a main road and the staff is very polite and accommodating however, they lacked supplies, the breakfast lacked healthy choices.

Property is surrounded by beautiful redwoods. It’s on a main road and the staff is very polite and accommodating however, they lacked supplies, the breakfast lacked healthy choices.

8

Lindsay

15 avr. 2024

·

A séjourné 2 nuits

Clean and comfy beds, free breakfast. Nothing fancy but I didnt need anything fancy, just a place to sleep. Check in was easy and employee was very friendly. I also really liked that the bathroom window opened to let in the fresh forest air.

Clean and comfy beds, free breakfast. Nothing fancy but I didnt need anything fancy, just a place to sleep. Check in was easy and employee was very friendly. I also really liked that the bathroom window opened to let in the fresh forest air.

8

Richard

27 févr. 2025

·

A séjourné 2 nuits

Reservations and website stated it had breakfast, but no one was available and area was closed during stay, so no morning coffee...uuuggghhh..

Reservations and website stated it had breakfast, but no one was available and area was closed during stay, so no morning coffee...uuuggghhh..

6

Maxwell

15 avr. 2023

·

A séjourné 1 nuit

Staff was very nice Advertisement said there would be breakfast but no such thing existed. Part of the room needed help- chipped paint, dirty curtains,etc. Did have coffer maker, frig and microwave. Parking lot is like a roller coaster--needs to be redone. Located near nice restaurants.

Staff was very nice Advertisement said there would be breakfast but no such thing existed. Part of the room needed help- chipped paint, dirty curtains,etc. Did have coffer maker, frig and microwave. Parking lot is like a roller coaster--needs to be redone. Located near nice restaurants.

4

Rachel

7 oct. 2025

·

A séjourné 1 nuit

They promised us coffee and breakfast at 8 am and we waited until nearly 8:15 and still nobody was there, the office was locked.

They promised us coffee and breakfast at 8 am and we waited until nearly 8:15 and still nobody was there, the office was locked.

8

Joe

21 juil. 2024

·

A séjourné 2 nuits

nice cozy place to stay, may miss it due to maps at hotels.com places it across the street. breakfast was a bit lack luster. lack of items, towards the last hour of service. Not sure of early morning quantities, but was not impressed.

nice cozy place to stay, may miss it due to maps at hotels.com places it across the street. breakfast was a bit lack luster. lack of items, towards the last hour of service. Not sure of early morning quantities, but was not impressed.

10

Stephen

3 juil. 2025

·

A séjourné 2 nuits

The hotel had a good location. was quiet and friendly atmosphere. wish that the handicap parking was better, needed more handicap spaces. it was nice that the hotel offered free vegitarian breakfast but wish there were more fruit items.

The hotel had a good location. was quiet and friendly atmosphere. wish that the handicap parking was better, needed more handicap spaces. it was nice that the hotel offered free vegitarian breakfast but wish there were more fruit items.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

6

Wendy

29 juin 2023

·

A séjourné 2 nuits

.

.

10

Kurt

1 août 2026

·

A séjourné 4 nuits

Room clean and comfortable

Room clean and comfortable

6

Lawrence

25 juil. 2026

·

A séjourné 3 nuits

The room was very run down.

The room was very run down.

6

Denise

5 juil. 2026

·

A séjourné 2 nuits

The hotel itself needs an upgrade. Under the refrigerator was a moldy area, and the bathroom had a lot of plaster latches that needed to be painted over. Also, the mattress had a rust stain, which also was connected to the comforter, which made me think that the comforter was never changed out. If you don’t care what the hotel looks like it just needs to rest for the night, you’d be OK

The hotel itself needs an upgrade. Under the refrigerator was a moldy area, and the bathroom had a lot of plaster latches that needed to be painted over. Also, the mattress had a rust stain, which also was connected to the comforter, which made me think that the comforter was never changed out. If you don’t care what the hotel looks like it just needs to rest for the night, you’d be OK

6

Laura

10 juin 2026

·

A séjourné 1 nuit

The bathroom had mold on the walls. The carpetting was in desperate need of a shampoo job. The whole place needed some sprucing up. There was no booklet to tell us about breakfast or any other nearby attractions. Very nice young guy at the desk. Beds very comfortable.

The bathroom had mold on the walls. The carpetting was in desperate need of a shampoo job. The whole place needed some sprucing up. There was no booklet to tell us about breakfast or any other nearby attractions. Very nice young guy at the desk. Beds very comfortable.

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Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 14:00 à 23:59

Avant 11:00

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Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $213
20 $90	21 $93	22 $93	23 $103	24 $95	25 $230	26 $281
27 $87	28 $85	29 $86	30 $85

octobre 2026

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Prix en USD pour 2 voyageurs, mis à jour quotidiennement.