Charlie Domy Paraíso

Room neglected 100%, staff support lacking 1,000% since day 1 the stay here was a night mare. Address listed was incorrect, I copied and pasted directly from Expedia app and it took me somewhere else. When I arrived to location getting in was really complicated. No human there to assist. Only chats with people that claim they speak English but have no idea what you’re talking about or what they’re even saying. Lock battery on the door was dying so door wouldn’t lock and they fixed it until the next day. Apartment was so dirty it was disgusting. Floor dirty, roof in shower was moldy, sink and handles in bathroom dirty, countertop in kitchenette and window curtains stained, the a/c and the tv remotes were nasty with unidentified residue between buttons, and the worst part was that they advertise Wi-Fi but I stayed there 1 week and the wifi never worked in the apartment only in the lobby.

Chão sujo e com muita poeira, dificuldade para entrar no apt, panelas sujas e velhas, apt sem modem de Internet e muita demora para trocar de apto.

Muito bom. Recomendo! Ótimas instalações acabou

Voce faz a reserva no Hoteis.com mas quem gerencia é o Charlie. Envio de senha e resolução dos problemas em cima da hora é bem ruim e confuso. A comunicação entre os apps é pessima, confusa e a chave de acesso foi dificil de encontrar... Academia ótima, Limpeza excelente. Panelas podem ser melhoradas e os utensílios para quem cozinha ficam a desejar. Para mim foi bem satisfatorio no geral. Principalmente pelas comunidades EXTRA quarto. Localização é bem boa tb.

As instruções são ótimas, em qualidade e conforto. Ótimo nível. Silencioso