OC Hotel

very nice for the price. free breakfast is good.

Clean room and breakfast were great!

We were greeted by a friendly and helpful front desk agent, she even gave my daughter a nice candle gift for her B-day. It went downhill from there, the beds had glitter and make-up (not from us) on the bedspreads, pillowcases, and sheets. We checked in a bit later (7 pm) so we just dealt with it without complaining. The next morning a new desk agent was there, who played some kind of soap opera at a loud volume, right next to where everyone was having their continental breakfast. After we ate and we're heading to the beach for the day, I asked the agent if we could get all new and clean bedding because of the glitter and make-up, and she said we would be charged extra! I said it was not from us, and she changed her mind about charging us. She then said she had a complaint from the elderly couple staying in the room below us that we were stomping around all night, and if we had complaints again this evening, she would end our stay! For one thing, both rooms were connected directly to the main stairway (no elevators) which had people stomping up and down all Friday night until at least three the next morning. I informed her that we were all in bed by 10:30 pm, and my 50 pound daughter and 105 pound wife were not stomping around, and I had done quite a bit of driving so I was resting. The hot tub is lukewarm at best, the decor is slowly deteriorating, and the location is subpar. I do not know how this place has a 9 rating on hotels.com. Do yourself a favor, don't stay here.

Needs cleaning

Not much of a breakfast. Mattress not good.