was a fan of many years of this property which, now suffering from lowering standards, is less clean and less compelling as it once was. my room was maybe a 5 of 10 on the cleanliness index. 90% of carpet stains can be shampooed out so it’s clear to me that no one is even trying. linens were old or simply of low quality. soaps, shampoos and shower water pressure were terrible. do we just accept this now? the TV picture quality was very bad and quite fixable but the universal remote they give you doesn’t allow you to fix it - which i would gladly have done. mattress and pillows were good. there IS a blow dryer in the room but i defy you to find it. staff were friendly but unkept and spoke minimal english so pleasantries i suppose are a thing of the past. SO much of this is easy to fix but you need to find one person - just one - who gives a damn. standards have slipped and it’s sadly a very mediocre experience. i didn’t find any bedbugs so you have that going for you!
was a fan of many years of this property which, now suffering from lowering standards, is less clean and less compelling as it once was. my room was maybe a 5 of 10 on the cleanliness index. 90% of carpet stains can be shampooed out so it’s clear to me that no one is even trying. linens were old or simply of low quality. soaps, shampoos and shower water pressure were terrible. do we just accept this now? the TV picture quality was very bad and quite fixable but the universal remote they give you doesn’t allow you to fix it - which i would gladly have done. mattress and pillows were good. there IS a blow dryer in the room but i defy you to find it. staff were friendly but unkept and spoke minimal english so pleasantries i suppose are a thing of the past. SO much of this is easy to fix but you need to find one person - just one - who gives a damn. standards have slipped and it’s sadly a very mediocre experience. i didn’t find any bedbugs so you have that going for you!
