Good location for attending a show at the Convention centre. Had issues on arrival as the staff refused to let my wife check in when arriving in LA on an earlier flight than me by a few hours - seemed a bit odd as she was going to pay for the room and we have the same last name, but the room was reserved only in my name as every booking I make! When I landed hours after her, I spoke to the front desk and they reluctantly allowed her to pay and check in after she had been forced to camp out in the lobby and restaurant for a few hours! Odd, because all the interactions with front desk team after this were pleasant and they were all very lovely throughout our stay! Tito in the restaurant was a stand out friendly efficient chap who could not do enough for everyone - kudos to him for making all diners feel welcome. The Hummous was the most garlic I have ever experienced but other food we had was perfectly nice. We had a less able bodied room which meant an uber big bathroom and very spacious bedroom. Overall a great choice for Long Beach. We splashed out on a steak night at the walkable 555 restaurant next door to the property and it was stunning - best steak in a long time and very attentive in service. Would stay again, older but well cared for property.
Good location for attending a show at the Convention centre. Had issues on arrival as the staff refused to let my wife check in when arriving in LA on an earlier flight than me by a few hours - seemed a bit odd as she was going to pay for the room and we have the same last name, but the room was reserved only in my name as every booking I make! When I landed hours after her, I spoke to the front desk and they reluctantly allowed her to pay and check in after she had been forced to camp out in the lobby and restaurant for a few hours! Odd, because all the interactions with front desk team after this were pleasant and they were all very lovely throughout our stay! Tito in the restaurant was a stand out friendly efficient chap who could not do enough for everyone - kudos to him for making all diners feel welcome. The Hummous was the most garlic I have ever experienced but other food we had was perfectly nice. We had a less able bodied room which meant an uber big bathroom and very spacious bedroom. Overall a great choice for Long Beach. We splashed out on a steak night at the walkable 555 restaurant next door to the property and it was stunning - best steak in a long time and very attentive in service. Would stay again, older but well cared for property.