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Holiday Inn Express & Suites Los Angeles Downtown West by IHG

US$ 173

/ noite

Média para setembro

Holiday Inn Express & Suites Los Angeles Downtown West by IHG - Quarto

Holiday Inn Express & Suites Los Angeles Downtown West by IHG - Quarto

Holiday Inn Express & Suites Los Angeles Downtown West by IHG - Quarto

Holiday Inn Express & Suites Los Angeles Downtown West by IHG - Restaurante

Holiday Inn Express & Suites Los Angeles Downtown West by IHG - Banheiro

Selecione datas para ver preços e disponibilidade

US$ 173

/ noite

Média para setembro

Média de preços por mês

Em Holiday Inn Express & Suites Los Angeles Downtown West by IHG, a diária custa em média US$ 147 no mês mais barato (dezembro) e US$ 207 no mês mais caro (março), com base nos últimos 12 meses.

Preço médio da diária em Holiday Inn Express & Suites Los Angeles Downtown West by IHG por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 149
fevereiro	US$ 177
março	US$ 207
abril	US$ 178
maio	US$ 178
junho	US$ 164
julho	US$ 193
agosto	US$ 176
setembro	US$ 173
outubro	US$ 199
novembro	US$ 158
dezembro	US$ 147

Mais caro: março (aprox. US$ 207)

Mais barato: dezembro (aprox. US$ 147)

Sobre esta propriedade

Aproveite opções de lazer, como uma academia aberta 24 horas, ou outras comodidades, como Wi-Fi de cortesia e assistência com excursões/ingressos.

Serviço de lavanderia
Elevador
Funcionários multilíngues
Cofre
Espaço para exercício físico
Armazenamento de bagagem

Localização

611 S Westlake Ave, Westlake South, Los Angeles, Califórnia, Estados Unidos

Hospital Bom Samaritano (0.5 milhas)

Echo Park Lake (1.4 milhas)

Macy's Plaza (1.4 milhas)

Peacock Theater (1.4 milhas)

L.A. Live (1.4 milhas)

Los Angeles Convention Center (1.5 milhas)

Mais informações sobre a localização

Opções de quarto

10

Suíte, 1 cama King (Additional Living Area)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

419 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Banheira de hidromassagem privativa

9

Quarto standard, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

325 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Quarto standard, 1 cama King, acessível (Roll-In Shower)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

325 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

10

Suíte, 1 cama King, acessível (Roll-In Shower)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

419 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Quarto standard

Detalhes do quarto

1 Cama De Casal Grande

ou

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

8

Quarto standard, 2 camas Queen

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

325 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

8

Suíte, 2 camas Queen (Additional Living Area)

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 6

419 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

9

Suíte, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

419 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes

8

Bom

Com base em 1.083 avaliações verificadas

Quem se hospeda aqui?

Negócios

49%

Casal

9%

Famílias

27%

Grupos

9%

Viajantes individuais

4%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Analisando as avaliações recentes, o Holiday Inn Express Los Angeles Downtown West by IHG recebe muitos elogios pelos quartos limpos e confortáveis, funcionários simpáticos e um bom café da manhã gratuito, embora muitos viajantes alertem que a área ao redor parece insegura, suja e barulhenta.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

Analisando as avaliações recentes, o Holiday Inn Express Los Angeles Downtown West by IHG recebe muitos elogios pelos quartos limpos e confortáveis, funcionários simpáticos e um bom café da manhã gratuito, embora muitos viajantes alertem que a área ao redor parece insegura, suja e barulhenta.

Muitos apreciam o estacionamento gratuito e seguro na garagem e relatam se sentir seguros dentro da propriedade. Os quartos geralmente são espaçosos e confortáveis, embora alguns mencionem ruído da rua, paredes finas ou problemas ocasionais de manutenção. A localização é prática para acesso ao centro da cidade e ao Dodger Stadium, mas a maioria sugere usar carro ou serviço de transporte por aplicativo em vez de caminhar. Espere uma estadia limpa e bem administrada, com um bom serviço em uma área desafiadora.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

O estacionamento gratuito e seguro na garagem é amplamente elogiado, e muitos se sentem seguros na propriedade. A piscina e a academia são pequenas.

Avaliações dos hóspedes relacionadas

10

Anna

3 de dez. de 2024

·

Hospedou-se por 2 noites

It was a pleasant stay. The breakfast was delicious and the staff was very polite and friendly. If you’re looking for a swimming pool during the summer months this wouldn’t be the place . However they do have a very small 3 1/2 foot out sorry waiting pool if that suits you.

It was a pleasant stay. The breakfast was delicious and the staff was very polite and friendly. If you’re looking for a swimming pool during the summer months this wouldn’t be the place . However they do have a very small 3 1/2 foot out sorry waiting pool if that suits you.

8

jim

24 de ago. de 2025

·

Hospedou-se por 1 noite

The hotel is beautiful, the bed, shower, room were all top notch. The staff was fantasy and the breakfast was decent. That said, it is very inner city. If you're driving its great, the parking is free and the property is great. But do not plan on walking to the Metro or the park unless you're comfortable in a very rough environment. The area is not for families or tourists.

The hotel is beautiful, the bed, shower, room were all top notch. The staff was fantasy and the breakfast was decent. That said, it is very inner city. If you're driving its great, the parking is free and the property is great. But do not plan on walking to the Metro or the park unless you're comfortable in a very rough environment. The area is not for families or tourists.

10

Flávio r p

6 de nov. de 2025

·

Hospedou-se por 7 noites

Great stay, even though the area feels a bit odd — the hotel itself is excellent. The entire staff is outstanding, from the front desk to the housekeeping ladies. The breakfast is unforgettable, and the pancake machine is amazing. Free parking and right in the middle of everything in Los Angeles. We’ll definitely be back — we loved the location, the service, and the hotel’s new facilities.

Great stay, even though the area feels a bit odd — the hotel itself is excellent. The entire staff is outstanding, from the front desk to the housekeeping ladies. The breakfast is unforgettable, and the pancake machine is amazing. Free parking and right in the middle of everything in Los Angeles. We’ll definitely be back — we loved the location, the service, and the hotel’s new facilities.

10

Yayoi

27 de ago. de 2025

·

Hospedou-se por 1 noite

Convenient free parking, quiet clean room

Convenient free parking, quiet clean room

10

Abel

7 de jun. de 2025

·

Hospedou-se por 4 noites

Our stay was very nice. Cleaning everyday. I especially liked the refilled toiletry options. The hotel is located in an area that isn’t very clean and some homelessness in front of the hotel but hotel itself is kept in great condition. Parking garage included with stay. The pool is small.

Our stay was very nice. Cleaning everyday. I especially liked the refilled toiletry options. The hotel is located in an area that isn’t very clean and some homelessness in front of the hotel but hotel itself is kept in great condition. Parking garage included with stay. The pool is small.

8

Jessica

28 de jun. de 2025

·

Hospedou-se por 2 noites

We stayed here 2 separate times. Liked almost everything about the hotel - pleasant staff, good warm breakfast options, opens 6:30 although the website showed 6 am- they accommodated us and opened 6:15 to grab food so we could make it on time for our son’s 7:15 am volleyball tournament check-in at the LA Convention Center. We really appreciated that! The only downside is the area outdoors did not feel safe with the many transients walking around the street. I’d recommend just driving your own vehicle in/out of the lot or Lyft/Uber/Taxi will also pick you up at the front door so you don’t have to walk out to the street. That said the hotel parking lot was still safe and also free-no cost which is unheard of in downtown LA!

We stayed here 2 separate times. Liked almost everything about the hotel - pleasant staff, good warm breakfast options, opens 6:30 although the website showed 6 am- they accommodated us and opened 6:15 to grab food so we could make it on time for our son’s 7:15 am volleyball tournament check-in at the LA Convention Center. We really appreciated that! The only downside is the area outdoors did not feel safe with the many transients walking around the street. I’d recommend just driving your own vehicle in/out of the lot or Lyft/Uber/Taxi will also pick you up at the front door so you don’t have to walk out to the street. That said the hotel parking lot was still safe and also free-no cost which is unheard of in downtown LA!

10

Mary

22 de set. de 2024

·

Hospedou-se por 1 noite

Aida (receptionist) was amazingly helpful. Housekeeping staff was friendly and quick to bring more linen when needed. The property was exceptionally clean. The breakfast was good, it included omelets, pancakes & more. Free parking was a perk we don’t see very often anymore and a reason to stay here again.

Aida (receptionist) was amazingly helpful. Housekeeping staff was friendly and quick to bring more linen when needed. The property was exceptionally clean. The breakfast was good, it included omelets, pancakes & more. Free parking was a perk we don’t see very often anymore and a reason to stay here again.

10

Danielle

2 de mai. de 2024

·

Hospedou-se por 1 noite

Hotel has been recently updated. Everything is very clean and comfortable. Free underground parking is also very appreciated.

Hotel has been recently updated. Everything is very clean and comfortable. Free underground parking is also very appreciated.

10

Andrea

14 de nov. de 2024

·

Hospedou-se por 2 noites

Good warm breakfast, friendly staff, not the best area but parking lot has a guard and cameras and made us feel more at ease with the area. Super clean rooms, and amenities included I would stay here again. The free breakfast and free parking sold me very rare in LA. 24hr gym and small pool

Good warm breakfast, friendly staff, not the best area but parking lot has a guard and cameras and made us feel more at ease with the area. Super clean rooms, and amenities included I would stay here again. The free breakfast and free parking sold me very rare in LA. 24hr gym and small pool

10

Joe

13 de jun. de 2025

·

Hospedou-se por 1 noite

Clean and the ac worked great. Parking was nice and safe

Clean and the ac worked great. Parking was nice and safe

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Muitas avaliações descrevem o hotel e os quartos como muito limpos, com serviço de limpeza regular. Outras observam banheiros sujos, carpetes manchados ou odores persistentes.

Avaliações dos hóspedes relacionadas

6

sarrah

2 de abr. de 2024

·

Hospedou-se por 1 noite

Service and breakfast were great. Room had stained carpets and what appeared to be vomit on the bed.

Service and breakfast were great. Room had stained carpets and what appeared to be vomit on the bed.

4

OLIVIA

24 de jul. de 2023

·

Hospedou-se por 2 noites

Shampoo/conditioner holder falling apart, restroom floors were dirty, coffee was awful, place is unsafe, keys are not working we had to request for replacement 2x.

Shampoo/conditioner holder falling apart, restroom floors were dirty, coffee was awful, place is unsafe, keys are not working we had to request for replacement 2x.

10

Kwanisha

31 de out. de 2025

·

Hospedou-se por 2 noites

Breakfast was great, room was super clean, & the staff was amazing.

Breakfast was great, room was super clean, & the staff was amazing.

4

Syed

19 de ago. de 2024

·

Hospedou-se por 3 noites

Staff was okay Cleanliness was 0, dirty carpets, bed sheets etc Location was negative, homeless people right outside the facility

Staff was okay Cleanliness was 0, dirty carpets, bed sheets etc Location was negative, homeless people right outside the facility

2

Tim

21 de ago. de 2025

·

Hospedou-se por 2 noites

This hotel was not located in a safe area. It was located in the slums of the city. The beds were not comfortable and the pillows were way too soft and too thin. We asked the staff for shower towels, and over an hour later, we received our towels. The bathroom was dirty and had beard hair in the sink. The breakfast was not appealing at all. We were truly disappointed in our stay.

This hotel was not located in a safe area. It was located in the slums of the city. The beds were not comfortable and the pillows were way too soft and too thin. We asked the staff for shower towels, and over an hour later, we received our towels. The bathroom was dirty and had beard hair in the sink. The breakfast was not appealing at all. We were truly disappointed in our stay.

10

Danielle

2 de mai. de 2024

·

Hospedou-se por 1 noite

Hotel has been recently updated. Everything is very clean and comfortable. Free underground parking is also very appreciated.

Hotel has been recently updated. Everything is very clean and comfortable. Free underground parking is also very appreciated.

10

Jonathan

13 de out. de 2025

·

Hospedou-se por 3 noites

Staff was amazing! Room was cleaned daily

Staff was amazing! Room was cleaned daily

4

Celia

8 de jul. de 2023

·

Hospedou-se por 1 noite

There was hair all over bathroom on sink and floor

There was hair all over bathroom on sink and floor

10

Lucia

29 de jun. de 2025

·

Hospedou-se por 1 noite

We were pleasantly surprised by the level of service and cleanliness. The area is not the best, but the hotel was great.

We were pleasantly surprised by the level of service and cleanliness. The area is not the best, but the hotel was great.

2

Miguel

22 de set. de 2024

·

Hospedou-se por 1 noite

Room carpet was extremely dirty, smelly hallways, and pee smell around the property.

Room carpet was extremely dirty, smelly hallways, and pee smell around the property.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos geralmente são espaçosos, com camas confortáveis e ar condicionado funcionando. Alguns hóspedes relatam ruído da rua, paredes finas ou problemas ocasionais de manutenção, como problemas com água quente ou luzes piscando.

Avaliações dos hóspedes relacionadas

6

Holly

14 de abr. de 2025

·

Hospedou-se por 1 noite

Hotel was decent. Refrigerator in our room didn't work.

Hotel was decent. Refrigerator in our room didn't work.

4

Mylene

17 de jun. de 2024

·

Hospedou-se por 3 noites

We hear the very loud footsteps from the ceiling in our room. It was really soooo bad.

We hear the very loud footsteps from the ceiling in our room. It was really soooo bad.

6

Raymundo

11 de dez. de 2024

·

Hospedou-se por 1 noite

Lady at front desk rude while helping us the phone rang and she comented before answering the call “ people don’t let me eat” She was eating when we got there. Also, the bed was not in good condition.

Lady at front desk rude while helping us the phone rang and she comented before answering the call “ people don’t let me eat” She was eating when we got there. Also, the bed was not in good condition.

10

Qiuchang

28 de nov. de 2024

·

Hospedou-se por 2 noites

A cost-effective hotel，The room is very quiet

A cost-effective hotel，The room is very quiet

8

Anton

31 de jul. de 2025

·

Hospedou-se por 1 noite

We stayed as a family of 6 in the big room, arrived late after visiting the Universal studios. The room was very spacious with comfort beds and suited our needs perfectly, though missing 2 towels (4/6) we got a prompt response. The food was good as expected from the brand. The only hiccups was the surrounding neighborhood which was not children friendly by any means. Good as a prompt pit stop.

We stayed as a family of 6 in the big room, arrived late after visiting the Universal studios. The room was very spacious with comfort beds and suited our needs perfectly, though missing 2 towels (4/6) we got a prompt response. The food was good as expected from the brand. The only hiccups was the surrounding neighborhood which was not children friendly by any means. Good as a prompt pit stop.

8

Miranda

25 de fev. de 2025

·

Hospedou-se por 2 noites

Area was sketchy for sure. But the staff assured our cars in garage were safe with security. You needed a key to enter building which was good. The room was big and comfortable. Clean for sure. Only problem we had was the water was never hot. It took mins of it being on to turn somewhat warm. We let the staff know, and they said it was fixed but it was maybe a tiny bit warmer. We were a family of 5 so we had to take quick showers to get warm showers.

Area was sketchy for sure. But the staff assured our cars in garage were safe with security. You needed a key to enter building which was good. The room was big and comfortable. Clean for sure. Only problem we had was the water was never hot. It took mins of it being on to turn somewhat warm. We let the staff know, and they said it was fixed but it was maybe a tiny bit warmer. We were a family of 5 so we had to take quick showers to get warm showers.

8

Allison

14 de abr. de 2024

·

Hospedou-se por 1 noite

Newly renovated it seems, rooms were roomy, clean and newly redone. Walls are a bit thin as we could hear people on both sides of us. Nice to have on site parking as neighborhood is a bit sketchy. Definitely would walk around area. We were there for a Dodgers game and it was an easy drive to/from stadium. Biggest issue is even thought we got there after check in our rooms were not ready. They asked us to wait 15 min, yet after that they were only able to give us one of our two rooms, only because they gave us someone elses room.

Newly renovated it seems, rooms were roomy, clean and newly redone. Walls are a bit thin as we could hear people on both sides of us. Nice to have on site parking as neighborhood is a bit sketchy. Definitely would walk around area. We were there for a Dodgers game and it was an easy drive to/from stadium. Biggest issue is even thought we got there after check in our rooms were not ready. They asked us to wait 15 min, yet after that they were only able to give us one of our two rooms, only because they gave us someone elses room.

10

Michael Angelo

24 de out. de 2025

·

Hospedou-se por 2 noites

The AC kept the room cool, the beds were pretty comfortable, and the room was spacious. I did notice that our bathroom light flickered maybe 2 times and I think it could just be the light switch or something.

The AC kept the room cool, the beds were pretty comfortable, and the room was spacious. I did notice that our bathroom light flickered maybe 2 times and I think it could just be the light switch or something.

2

Alejandra

3 de mar. de 2024

·

Hospedou-se por 1 noite

was too noisy, can't sleep

was too noisy, can't sleep

10

Maria Elena

13 de ago. de 2025

·

Hospedou-se por 1 noite

The food options were great. The coffee was freshly ground, hot, and tasted great as well. The dining area was spacious and there were plenty of seating options. The bed was very comfortable and I liked the option to choose between a soft or more firm pillow. The spaciousness of the room and ADA details throughout the room and bathroom were especially helpful with my son who is disabled and utilizes a wheelchair. The bench in the room was a great feature as well. The front desk staff and those that worked in the breakfast area were really nice and helpful!

The food options were great. The coffee was freshly ground, hot, and tasted great as well. The dining area was spacious and there were plenty of seating options. The bed was very comfortable and I liked the option to choose between a soft or more firm pillow. The spaciousness of the room and ADA details throughout the room and bathroom were especially helpful with my son who is disabled and utilizes a wheelchair. The bench in the room was a great feature as well. The front desk staff and those that worked in the breakfast area were really nice and helpful!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

Os funcionários são frequentemente elogiados por serem simpáticos, acolhedores e prestativos em todo o hotel. Uma minoria menciona atendimento rude ou lento no check-in, falta de resposta ou dificuldade em fazer solicitações.

Avaliações dos hóspedes relacionadas

4

Jimmy

21 de jul. de 2025

·

Hospedou-se por 1 noite

Check in is at 3 pm and I arrived at 2:40 pm and was not able to get a room yntill 3:50 pm. This caused me to alter my plans for a particular engagement that I had planned. The hotel is located in the worst area of L.A. Homeless,drunks and drugged up people all around hotel. I did not get much sleep, sirens and people screaming all through the night.The Hotel is clean but in a very bad area. I will not stay here ever again.

Check in is at 3 pm and I arrived at 2:40 pm and was not able to get a room yntill 3:50 pm. This caused me to alter my plans for a particular engagement that I had planned. The hotel is located in the worst area of L.A. Homeless,drunks and drugged up people all around hotel. I did not get much sleep, sirens and people screaming all through the night.The Hotel is clean but in a very bad area. I will not stay here ever again.

10

Eduardo

4 de jun. de 2025

·

Hospedou-se por 1 noite

Room service excellent all staff excellent

Room service excellent all staff excellent

10

Shenna

9 de jun. de 2025

·

Hospedou-se por 2 noites

It was good great staff

It was good great staff

10

Flávio r p

6 de nov. de 2025

·

Hospedou-se por 7 noites

Great stay, even though the area feels a bit odd — the hotel itself is excellent. The entire staff is outstanding, from the front desk to the housekeeping ladies. The breakfast is unforgettable, and the pancake machine is amazing. Free parking and right in the middle of everything in Los Angeles. We’ll definitely be back — we loved the location, the service, and the hotel’s new facilities.

Great stay, even though the area feels a bit odd — the hotel itself is excellent. The entire staff is outstanding, from the front desk to the housekeeping ladies. The breakfast is unforgettable, and the pancake machine is amazing. Free parking and right in the middle of everything in Los Angeles. We’ll definitely be back — we loved the location, the service, and the hotel’s new facilities.

10

Mary

22 de set. de 2024

·

Hospedou-se por 1 noite

Aida (receptionist) was amazingly helpful. Housekeeping staff was friendly and quick to bring more linen when needed. The property was exceptionally clean. The breakfast was good, it included omelets, pancakes & more. Free parking was a perk we don’t see very often anymore and a reason to stay here again.

Aida (receptionist) was amazingly helpful. Housekeeping staff was friendly and quick to bring more linen when needed. The property was exceptionally clean. The breakfast was good, it included omelets, pancakes & more. Free parking was a perk we don’t see very often anymore and a reason to stay here again.

10

Gustavo

16 de jul. de 2025

·

Hospedou-se por 2 noites

Great central location and staff were super friendly!!

Great central location and staff were super friendly!!

8

sherry

9 de jun. de 2025

·

Hospedou-se por 2 noites

I love this hotel and frequently visit. The sfaff are wonderful and very helpful.

I love this hotel and frequently visit. The sfaff are wonderful and very helpful.

8

Cathy

29 de ago. de 2025

·

Hospedou-se por 3 noites

We had a wonderful stay at this hotel! Check-in was quick and easy, and the staff were exceptionally friendly. A special shoutout to Mia (I believe that’s her name) — she had short hair with a splash of green, and her warm smile truly lit up the room. The hotel itself was very clean, and the maid service was attentive and always willing to help with anything we needed. Breakfast was delicious and a great way to start the day. Overall, a very pleasant experience. Highly recommend!

We had a wonderful stay at this hotel! Check-in was quick and easy, and the staff were exceptionally friendly. A special shoutout to Mia (I believe that’s her name) — she had short hair with a splash of green, and her warm smile truly lit up the room. The hotel itself was very clean, and the maid service was attentive and always willing to help with anything we needed. Breakfast was delicious and a great way to start the day. Overall, a very pleasant experience. Highly recommend!

8

Celeste

30 de out. de 2025

·

Hospedou-se por 3 noites

The room was alright, definitely a room to sleep in and that's about it. Staff was very kind and helpful.

The room was alright, definitely a room to sleep in and that's about it. Staff was very kind and helpful.

6

Laranzo

9 de abr. de 2025

·

Hospedou-se por 2 noites

To Whom It May Concern, I had a truly disappointing experience during check-in at your hotel. After traveling 10 hours by plane, my fiancée and I waited in line for 10 minutes. When it was finally our turn, the front desk rep, who clearly saw us waiting, told us she wouldn’t check us in because she was going on her lunch break. No apology, no regard for the inconvenience—just a dismissive attitude. We then had to wait another 15 minutes for the next available rep, who was equally unfriendly, unhelpful, and looked like she didn’t want to be there at all. No welcome, no empathy—just cold, poor service. Things didn’t get better once we reached our room. The Wi-Fi didn’t work with our room number and last name. On top of that, the room wasn’t even ready—we had to wait another 10 minutes while the cleaner finished. This entire check-in process was frustrating, unprofessional, and far below the standards I expected. While the room and amenities were fine, your staff clearly needs better training in professionalism and customer service. No guest should be treated like this. I am requesting compensation for this unacceptable experience and expect to hear from management soon. Sincerely, Laranzo Stay

To Whom It May Concern, I had a truly disappointing experience during check-in at your hotel. After traveling 10 hours by plane, my fiancée and I waited in line for 10 minutes. When it was finally our turn, the front desk rep, who clearly saw us waiting, told us she wouldn’t check us in because she was going on her lunch break. No apology, no regard for the inconvenience—just a dismissive attitude. We then had to wait another 15 minutes for the next available rep, who was equally unfriendly, unhelpful, and looked like she didn’t want to be there at all. No welcome, no empathy—just cold, poor service. Things didn’t get better once we reached our room. The Wi-Fi didn’t work with our room number and last name. On top of that, the room wasn’t even ready—we had to wait another 10 minutes while the cleaner finished. This entire check-in process was frustrating, unprofessional, and far below the standards I expected. While the room and amenities were fine, your staff clearly needs better training in professionalism and customer service. No guest should be treated like this. I am requesting compensation for this unacceptable experience and expect to hear from management soon. Sincerely, Laranzo Stay

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

A área imediata é repetidamente descrita como insegura, suja e barulhenta, com muitas pessoas em situação de rua por perto. Alguns acham conveniente para o centro da cidade, Koreatown e o Dodger Stadium, mas recomendam dirigir ou usar um serviço de transporte por aplicativo em vez de caminhar.

Avaliações dos hóspedes relacionadas

8

Ana Flávia

5 de out. de 2025

·

Hospedou-se por 3 noites

Nice and friendly staff, delicious free breakfast, clean room, but the area is really sketchy. Did not feel safe

Nice and friendly staff, delicious free breakfast, clean room, but the area is really sketchy. Did not feel safe

10

Melody

11 de mai. de 2025

·

Hospedou-se por 3 noites

Our stay was perfect. The surrounding area was a little rough. However the staff and hotel itself were wonderful!

Our stay was perfect. The surrounding area was a little rough. However the staff and hotel itself were wonderful!

8

Tuyet

3 de ago. de 2025

·

Hospedou-se por 1 noite

The hotel itself is excellent with the free parking, spacious and new room, but the area around is so dirty, lots of homeless, and unsafe neighborhood.

The hotel itself is excellent with the free parking, spacious and new room, but the area around is so dirty, lots of homeless, and unsafe neighborhood.

10

Armando

7 de ago. de 2025

·

Hospedou-se por 1 noite

Hotel itself was amazing, the area is a bit sketchy

Hotel itself was amazing, the area is a bit sketchy

6

Mina

1 de set. de 2025

·

Hospedou-se por 1 noite

Nice hotel but the area around is totally unsafe

Nice hotel but the area around is totally unsafe

8

Tanya

2 de jul. de 2025

·

Hospedou-se por 1 noite

As long as you stay within the property walls everything was good! Do not plan on taking a walk around the neighborhood!

As long as you stay within the property walls everything was good! Do not plan on taking a walk around the neighborhood!

10

Luis

15 de jun. de 2025

·

Hospedou-se por 1 noite

The property is great but the area is really bad, close to MacArthur park full of drugs usage going around the area.

The property is great but the area is really bad, close to MacArthur park full of drugs usage going around the area.

10

Maria

29 de jul. de 2025

·

Hospedou-se por 1 noite

The property was great. Although the surrounding environment too much homelessness.

The property was great. Although the surrounding environment too much homelessness.

10

Jeff

16 de abr. de 2024

·

Hospedou-se por 2 noites

It was a wonderful experience, stayed two nights. I selected this hotel because I wanted to be fairly close to Dodger Stadium so I could Uber to the game. Plus I wanted to be close to downtown area. Great location, private secure parking, very good breakfast, and the room was very clean and comfortable. Very good impression and will stay there again for sure.

It was a wonderful experience, stayed two nights. I selected this hotel because I wanted to be fairly close to Dodger Stadium so I could Uber to the game. Plus I wanted to be close to downtown area. Great location, private secure parking, very good breakfast, and the room was very clean and comfortable. Very good impression and will stay there again for sure.

8

Jerry

24 de mar. de 2023

·

Hospedou-se por 1 noite

The hotel was modern and clean. The area is a bit sketchy, but I knew this before booking. I chose the hotel because it was walking distance to an office where I had a meeting. Thought it was a bit overpriced for the area and experience. The King one bedroom suite did not have a door to separate the spaces and the couch was small with no end tables. The carpet was slightly damp, probably from a recent cleaning.

The hotel was modern and clean. The area is a bit sketchy, but I knew this before booking. I chose the hotel because it was walking distance to an office where I had a meeting. Thought it was a bit overpriced for the area and experience. The King one bedroom suite did not have a door to separate the spaces and the couch was small with no end tables. The carpet was slightly damp, probably from a recent cleaning.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é frequentemente bem avaliado, com itens quentes, panquecas e café fresco. Alguns hóspedes acharam as opções limitadas ou relataram que os itens acabavam antes do horário de fechamento.

Avaliações dos hóspedes relacionadas

8

Laura

1 de jun. de 2025

·

Hospedou-se por 1 noite

Our stay was good. Just need to pay more attention to keeping up the breakfast meaning making sure that it doesnt run out. The location is not that great a little scary.

Our stay was good. Just need to pay more attention to keeping up the breakfast meaning making sure that it doesnt run out. The location is not that great a little scary.

10

Isabel

3 de mai. de 2025

·

Hospedou-se por 4 noites

The hotel was great, we loved their breakfasts. Staff was very friendly and efficient, would definitely stay here again!

The hotel was great, we loved their breakfasts. Staff was very friendly and efficient, would definitely stay here again!

8

VIDYA LAKSHMI

21 de ago. de 2025

·

Hospedou-se por 3 noites

Friendly staff and great breakfast !

Friendly staff and great breakfast !

10

mohamad

8 de abr. de 2025

·

Hospedou-se por 1 noite

Clean hotel. Great breakfast

Clean hotel. Great breakfast

10

Flávio r p

6 de nov. de 2025

·

Hospedou-se por 7 noites

Great stay, even though the area feels a bit odd — the hotel itself is excellent. The entire staff is outstanding, from the front desk to the housekeeping ladies. The breakfast is unforgettable, and the pancake machine is amazing. Free parking and right in the middle of everything in Los Angeles. We’ll definitely be back — we loved the location, the service, and the hotel’s new facilities.

Great stay, even though the area feels a bit odd — the hotel itself is excellent. The entire staff is outstanding, from the front desk to the housekeeping ladies. The breakfast is unforgettable, and the pancake machine is amazing. Free parking and right in the middle of everything in Los Angeles. We’ll definitely be back — we loved the location, the service, and the hotel’s new facilities.

10

Daniel

16 de jul. de 2025

·

Hospedou-se por 3 noites

My stay at Holiday Inn is always great! A couple things that were amazing were the staff at the front desk and the stay in our room. One thing that I was a little disappointed with was the diminishing quality of the breakfast in the lobby. Our first morning we had such a great breakfast but the other two seemed to use leftovers that were hardly edible.

My stay at Holiday Inn is always great! A couple things that were amazing were the staff at the front desk and the stay in our room. One thing that I was a little disappointed with was the diminishing quality of the breakfast in the lobby. Our first morning we had such a great breakfast but the other two seemed to use leftovers that were hardly edible.

6

Dzung

9 de nov. de 2025

·

Hospedou-se por 2 noites

The room was nice, breakfast was great with hot items, coffee and tea are provided all day, free parking. The hotel is in the area of many homeless and noisy at night.

The room was nice, breakfast was great with hot items, coffee and tea are provided all day, free parking. The hotel is in the area of many homeless and noisy at night.

8

Hariprasad

12 de jun. de 2025

·

Hospedou-se por 3 noites

Breakfast was ok could be better. Area around the property is not good. Staff were very nice and helpful.

Breakfast was ok could be better. Area around the property is not good. Staff were very nice and helpful.

10

Andrea

14 de nov. de 2024

·

Hospedou-se por 2 noites

Good warm breakfast, friendly staff, not the best area but parking lot has a guard and cameras and made us feel more at ease with the area. Super clean rooms, and amenities included I would stay here again. The free breakfast and free parking sold me very rare in LA. 24hr gym and small pool

Good warm breakfast, friendly staff, not the best area but parking lot has a guard and cameras and made us feel more at ease with the area. Super clean rooms, and amenities included I would stay here again. The free breakfast and free parking sold me very rare in LA. 24hr gym and small pool

10

Maria Elena

13 de ago. de 2025

·

Hospedou-se por 1 noite

The food options were great. The coffee was freshly ground, hot, and tasted great as well. The dining area was spacious and there were plenty of seating options. The bed was very comfortable and I liked the option to choose between a soft or more firm pillow. The spaciousness of the room and ADA details throughout the room and bathroom were especially helpful with my son who is disabled and utilizes a wheelchair. The bench in the room was a great feature as well. The front desk staff and those that worked in the breakfast area were really nice and helpful!

The food options were great. The coffee was freshly ground, hot, and tasted great as well. The dining area was spacious and there were plenty of seating options. The bed was very comfortable and I liked the option to choose between a soft or more firm pillow. The spaciousness of the room and ADA details throughout the room and bathroom were especially helpful with my son who is disabled and utilizes a wheelchair. The bench in the room was a great feature as well. The front desk staff and those that worked in the breakfast area were really nice and helpful!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

MARCELO

22 de jul. de 2026

·

Hospedou-se por 6 noites

A estrutura é excelente, apenas a região (proximidades) que não é bem frequentada.

A estrutura é excelente, apenas a região (proximidades) que não é bem frequentada.

10

Wellida

4 de mai. de 2026

·

Hospedou-se por 1 noite

Café da manhã estava muito bom

Café da manhã estava muito bom

4

Aline

1 de mar. de 2026

·

Hospedou-se por 2 noites

O hotel se localiza no meio da cracolandia! Impossível sair do hotel a pé. Vários "zumbis" na rua. Péssima localização. O quarto é bom. Café da manhã bem limitado.

O hotel se localiza no meio da cracolandia! Impossível sair do hotel a pé. Vários "zumbis" na rua. Péssima localização. O quarto é bom. Café da manhã bem limitado.

10

Ivanessa

14 de fev. de 2026

·

Hospedou-se por 1 noite

Quarto bom, limpo, café da manhã ótimo! Equipe simpática! Apenas a redondeza do hotel não é agradável!

Quarto bom, limpo, café da manhã ótimo! Equipe simpática! Apenas a redondeza do hotel não é agradável!

10

Adauto

23 de jan. de 2026

·

Hospedou-se por 3 noites

A equipe é bem gentil. Os quartos são bons. Café da manhã muito bom. Localização próxima de tudo, mas por ser uma região central, tem muito barulho na rua e a redondeza não é muito legal de ficar andando. Como ficamos só no quarto e saíamos de carro, não foi um problema pra gente.

A equipe é bem gentil. Os quartos são bons. Café da manhã muito bom. Localização próxima de tudo, mas por ser uma região central, tem muito barulho na rua e a redondeza não é muito legal de ficar andando. Como ficamos só no quarto e saíamos de carro, não foi um problema pra gente.

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Antes de 11:00

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Preços para próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $193	16 $155	17 $126	18 $194	19 $216
20 $122	21 $136	22 $162	23 $245	24	25 $291	26
27 $152	28 $125	29 $126	30 $119

outubro 2026

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