TownePlace Suites Milpitas Silicon Valley

Staffs are amazing! Newly renovated room and very near to Greatmall where you can enjoy shopping and many food choices.

Great room. Friendly staff

It’s a good hotel, close to great mall.

I’ve stayed here a few times and ultimately, it’s “okay”. Staff is friendly, and the rooms are relatively clean, but the location leaves a lot to be desired. You feel sort of locked in. The gym is in the next hotel over and it’s barely serviceable. Kitchen amenities exist, but you really have to ask for things like utensils as your room may only have one fork, two spoons, etc. AC is cold, but it’s LOUD and turns on and off all night long, which is a problem if you are a light sleeper. There is no way to resolve this. Additionally, the lights use motion detectors, so if you get up to use the bathroom at night, every light in the room is going to turn on. There is also no way to resolved this. Breakfast is actually not bad, but they don’t start serving until 6:30AM, so if you are getting up early, you’re out of luck.

Stayed here because of it's proximity to both 680 and 80, free parking and zero tourist taxes or resort fees while attending a three-day hockey tournament in San Jose (no pay-to-play for us as we're from the North East Bay). Also because of the free breakfast, fridge and microwave, plus dishes and such, and proximity to the Great Mall if we needed to kill time. The breakfast was just okay, but not bad. The little lobby marketplace had a good selection of snacks and microwaveable foods and were available at all hours, which were great when coming in late from the rink when most places were already closed (no alcohol). Weirdly, they wouldn't let me charge a lone ice cream bar to my room one night. I had a deposit on file, but I guess they didn't dare risk my deposit being vaporized by a single ice cream? I had already eaten it while waiting nearly 20 minutes in line to pay for it around 11:40 pm. I just wanted my ice cream and to go to bed. What a waste of time. Another lady was ahead of me but bailed, so I could have waited a lot longer. It took her an eternity to 'ring up' my ice cream once she finally assisted me. There is hot coffee and tea in the lobby at all times. This was really helpful for us coming and going during very early and late hours. Our bathroom had a stinky smell. Wasn't sure if mopped with a dirty mop or bad ventilation. The bathroom door needed a door stop. There wasn't a luggage rack. We had a mobility accessible room, but I still wanted one!