Regency Inn

I enjoyed a very peaceful night rest the hotel was very, very clean. The office personnel very professional very nice very attentive each and every time I’m in Norco or Corona California. I will stay at the Regency Inn. Thank you for your hospitality. I’ll see you guys soon. thanks again for the fresh hot coffee all day

The refrigerator was not on and the control knob was missing. The coffee maker was plugged into an extension cord strip that kept blowing the fuse when the coffee maker was turned on. Went to get ice in the morning since the fridge didn’t work and the ice machine was not working. They had no breakfast or even coffee in the lobby available in the morning. While the hot water in the shower was good the water pressure was not.

This bad hotel, smell bad, clean wasn't the best stains int he sheets and in stop of all of that looking forward to relaxing on the pool and spa and not working , ice machine was not working either . Wo't be staying here ever again

Do not stay here, it was terrible. Our room was not clean and smelled bad.The shower did not work, nor did the sink. We checked in at 3:15pm (check in is at 3pm) and were told our room was not ready and would not be for half an hour. I had to ask if there were any other rooms that were ready. After waiting for them to check they gave us a room that was indeed ready, but it was scary. The entire property looked like it hadn't been updated in decades. We will not stay there again.

It is a simple hotel. The lady at check in was nice. The room furniture you can tell is newer, but the building is not. It was clean, but not fancy. The walls were paper thin and the people next door were screaming into their phones for hours. The AC was also on the older side, it was not continuous, which was disappointing since I wanted to drown out the neighbors so my kid could sleep. The front desk is not available 24hours a day. So, I couldn’t ask ask about the AC or get help with the loud neighbors. It was perfectly located for the soccer tournament, just a short drive.

Rooms are dirty. Nothing works: the TV, our microwave, the laundry, lighting in bathroom is a big dirty open hole, the shower pressure is a drizzle. The staff is rude and unhelpful. I would NOT recommend this place!

It was OK. A little run down.

The amenities where not available like the laundry didint work that was an inconvenience the pool is not available! Pillows are old ! And flat blankets are old ! There was no phone working in the room in case of an emergency call ! The hair dryer was not in working condition

A bit older but clean and staff fulfilled every request.

I enjoyed a very peaceful night rest the hotel was very, very clean. The office personnel very professional very nice very attentive each and every time I’m in Norco or Corona California. I will stay at the Regency Inn. Thank you for your hospitality. I’ll see you guys soon. thanks again for the fresh hot coffee all day

This bad hotel, smell bad, clean wasn't the best stains int he sheets and in stop of all of that looking forward to relaxing on the pool and spa and not working , ice machine was not working either . Wo't be staying here ever again

Floors are dirty. Weird smell. Fridge in room is broken.

Do not stay here, it was terrible. Our room was not clean and smelled bad.The shower did not work, nor did the sink. We checked in at 3:15pm (check in is at 3pm) and were told our room was not ready and would not be for half an hour. I had to ask if there were any other rooms that were ready. After waiting for them to check they gave us a room that was indeed ready, but it was scary. The entire property looked like it hadn't been updated in decades. We will not stay there again.

Staff was friendly. Room was dirty..rotten food left in the fridge, dirty towels behind the desk. Neighbor yelling until 3 in the morning. Safe. Good enough for the price.

Staff were really nice, helpful, and friendly. The room was not very clean; hair strands from last guest were everywhere, along with dirt and dust. The shower curtain was old and dirty. Towels were really rough.

The room was spotless I felt comfortable 5 star rating from me

Rooms are dirty. Nothing works: the TV, our microwave, the laundry, lighting in bathroom is a big dirty open hole, the shower pressure is a drizzle. The staff is rude and unhelpful. I would NOT recommend this place!

place is not very clean flooring gray and black discorlor feet.

The place is old and run down. Beds are very firm and pillows very thin. The refrigerator in the room did not work well which spoiled our veggies we had for snacks. Water pressure was terrible in the shower. The hook to hang towels were broken off. Needs to be upgraded bad.

Showers not properly working ,walls are cracked, air conditioners not functioning

Room was gross. Shower was lukewarm. Bed was hard and uncomfortable. Blow dryer didn’t work. The refrigerator fell into my lap when I opened the door

It’s an older hotel, room was very spacious, no frills, which we knew upon booking. Just needed a clean, quiet, safe place to sleep for the night. Hotel clerk was friendly & very responsive in helping us out.

The refrigerator was not on and the control knob was missing. The coffee maker was plugged into an extension cord strip that kept blowing the fuse when the coffee maker was turned on. Went to get ice in the morning since the fridge didn’t work and the ice machine was not working. They had no breakfast or even coffee in the lobby available in the morning. While the hot water in the shower was good the water pressure was not.

Had issues with heat but owner fixed quickly but other than that no complaints

Bathroom lighting broken along with sink fixture coming off. Disgusting ironing board, Maids only surface clean.

It is a simple hotel. The lady at check in was nice. The room furniture you can tell is newer, but the building is not. It was clean, but not fancy. The walls were paper thin and the people next door were screaming into their phones for hours. The AC was also on the older side, it was not continuous, which was disappointing since I wanted to drown out the neighbors so my kid could sleep. The front desk is not available 24hours a day. So, I couldn’t ask ask about the AC or get help with the loud neighbors. It was perfectly located for the soccer tournament, just a short drive.

The shower and rooms need to be upgraded. Tv volume only goes to 36..which we could barely hear all nite..even with heater turned off. The towels were stained and we only had 1 set.

Rooms are dirty. Nothing works: the TV, our microwave, the laundry, lighting in bathroom is a big dirty open hole, the shower pressure is a drizzle. The staff is rude and unhelpful. I would NOT recommend this place!

A bit older but clean and staff fulfilled every request.

I enjoyed a very peaceful night rest the hotel was very, very clean. The office personnel very professional very nice very attentive each and every time I’m in Norco or Corona California. I will stay at the Regency Inn. Thank you for your hospitality. I’ll see you guys soon. thanks again for the fresh hot coffee all day

It’s an older hotel, room was very spacious, no frills, which we knew upon booking. Just needed a clean, quiet, safe place to sleep for the night. Hotel clerk was friendly & very responsive in helping us out.

Had issues with heat but owner fixed quickly but other than that no complaints

I suspect that it was the manager or the owner who was at the front desk. No people skills whatsoever! Choice of words tone completely off. Instead of Playing his role as front desk, manager, owner, And REGENCY employee he acted like a jail warden. Right away telling me the things I cannot do if like I were to do them! How very dare him to Emphasize on such speculations! Instead of starting out with a basic warm welcome and at least a half smile on his face, he receives me with only such rude ridiculous comments! Lets get real here; I’m not expecting red carpet service from Regency Inn but I do expect decent Basic customer service with RESPECT. I’m spending almost $100 for one night and it should be at least basic! Comes across unhappy And wishy-washy when it comes to the security deposit. At one time it was one amount and then it changed. Nothing consistent makes me doubt his Credibility especially under that first impression he gave! I’m not trying to stereotype here but this is very typical! And I’m sick and tired of running across that !

Rude staff

Front desk person and management are so rude they ask me to leave because we were 3 persons on 1 bed room, i ask to upgrade for a 2 bed room and i will pay the difference and they dont wanted they want me to pay the full amount for the 2 beds and that I'm going to loose what I pay already, obviously I don't accept it and I leave the motel, very bad experience dont stay in there bad service.

Great staff clean safe accommodations

Everything was Great! Clean room, nice staff, coffee maker in my room !! Had a Great stay, Definitely recommend!!

Staff were so sweet. The location for us was close to the family party.

I enjoyed a very peaceful night rest the hotel was very, very clean. The office personnel very professional very nice very attentive each and every time I’m in Norco or Corona California. I will stay at the Regency Inn. Thank you for your hospitality. I’ll see you guys soon. thanks again for the fresh hot coffee all day

It is a simple hotel. The lady at check in was nice. The room furniture you can tell is newer, but the building is not. It was clean, but not fancy. The walls were paper thin and the people next door were screaming into their phones for hours. The AC was also on the older side, it was not continuous, which was disappointing since I wanted to drown out the neighbors so my kid could sleep. The front desk is not available 24hours a day. So, I couldn’t ask ask about the AC or get help with the loud neighbors. It was perfectly located for the soccer tournament, just a short drive.

Location

Staff were so sweet. The location for us was close to the family party.

I enjoyed a very peaceful night rest the hotel was very, very clean. The office personnel very professional very nice very attentive each and every time I’m in Norco or Corona California. I will stay at the Regency Inn. Thank you for your hospitality. I’ll see you guys soon. thanks again for the fresh hot coffee all day

The refrigerator was not on and the control knob was missing. The coffee maker was plugged into an extension cord strip that kept blowing the fuse when the coffee maker was turned on. Went to get ice in the morning since the fridge didn’t work and the ice machine was not working. They had no breakfast or even coffee in the lobby available in the morning. While the hot water in the shower was good the water pressure was not.

Everything was Great! Clean room, nice staff, coffee maker in my room !! Had a Great stay, Definitely recommend!!