Extended Stay America Suites - Sacramento - South Natomas

Voisins bruyants, petit déjeuner frugal, et nous avons été confronté à un problème d'évacuation des toilettes qui des le départ se sont bouchées. L'intendant a certainement fait son possible mais sans nettoyer derrière et ça n'a servi à rien car rebelote le second soir. Et un peu loin de Sacramento.....

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I faced way TOO MANY issues here. First off, the keys had to be hand programmed at the door itself due to the machine being down. I unloaded all my luggage to the realize the room lights weren’t working, the microwave was broken/burnt. Sink was clogged. I asked for a room change, the manager didn’t believe me and wanted to see for himself. Then he moved me to the second room. Which wasn’t as bad. There was still some lights that didn’t work. I went out for dinner to comeback and my key card not work. Causing me to be locked out until security got ahold of office staff to help. The next few nights had persistent errors with the key cards. Overall , a bad experience that I won’t go through again.

Room wasn’t clean. Bathroom still had hairs and leftover toothpaste on counter. Room still smelled of smoke despite being nonsmoking. No elevators found. Bed had no cushioning left. We were practically sleeping on base of bed. Plenty of homeless in the area. They did have a security person walking perimeter. Otherwise okay, sure.