Executive Inn & Suites Sacramento

Staff at hotel r GREAT ...they were very friendly & helped

I arrived at the hotel my partner had booked for me while I was on the road. I got in late at 11:30 and got my key after driving all day. The elevator didn't work, so I hauled my suitcase up the stairs where I encountered someone's urine that had been peed on a door, puddled on the walkway and dried. Gross. I find my room and have trouble getting the door open because the handle is sticky. I open the door and am smacked in the face with stale cigarette smell, even though I requested a non-smoking room. There were cigarette burns on nearly every flat surface. The floor was damaged, crunchy and dirty and pinched at my feet. The nightstand table drawers would not close because they were sticky and crumb-y. The pull out couch was so worn the seats can no longer hold a person - they would slide to the floor. I decided to sleep in my sleeping bag on top of the bed because this place seemed too gross to get into the sheets. It felt like something was biting me all night despite this. I had additional trouble sleeping, worried that my car would be broken into as the hotel street was lined with many unhoused encampments. I woke up at 6 and decided to shower and get on the road. Nope. The tub faucet barely worked. A thin stream of water was all that came out and the shower didn't work at all. All I wanted was to wash the ick off from the room, but no. All in all, this room was very dirty, in poor repair (the bathroom door had been busted & hastily glued back together) and disturbing.

No frills, no expectations. Just a bead and semi shower

This property is the worst I've ever seen. Something straight out of a horror movie. It was filthy, gross, broken down and unusable. Greasy dirty hand prints everywhere. Burn marks, melted/burned furniture, smell of smoke and chemicals. It was scary and unsettling to have the door locks broken and window broken just taped up. I am offended that this is ok to offer anyone. This property is terrible and is completely misrepresented. We couldn't be in the room longer than 5 minutes and left immediately cancelling our reservation. We were not refunded and brushed off being told to contact Hotels.com The manager was unhelpful and rude. He gave us a receipt that was wrong, not including the correct information and stating false information. Refusing to help us at all and that we have to take it up with Hotels.com. Worst experience ever. -10 Do not recommend.

The room windows were broken and the cable TV did not work.